Leganto at Imperial College London: improving the reading list experience and engaging faculty
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Library Service s Leganto at Imperial College London Improving the reading list experience and engaging faculty Andrew Preater – Head of Library Information Systems Michela Wilkins – Head of Library Liaison (Business, Engineering and Natural Sciences)
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Transcript of Leganto at Imperial College London: improving the reading list experience and engaging faculty
LibraryServices
Leganto at Imperial College LondonImproving the reading list experience and engaging faculty
Andrew Preater – Head of Library Information Systems
Michela Wilkins – Head of Library Liaison(Business, Engineering and Natural Sciences)
These slides:bitly.com/icl-epug
Leganto by Ex Libris
Our context
35%
55%
10%
Staff
Resources
Misc.
8%
91%
1%
Electronic
Interlending
Context (budget)
Budget spend % Resources spend %
1. Where we were2. What we did and why3. What next?
Where we were…
Lacking documentation
Where we were…
Lacking documentation
Ad-hoc alterations to process
One-off changes for individual departments
Where we were…
Lacking documentation
Ad-hoc alterations to process
2. What we did and why
Improving reading list workflow: ‘Lean’ at Imperial
Imperial College Operational Excellence: www.imperial.ac.uk/operationalexcellence
Rapid Improvement Event
Dedicated time and space to think through
Continuous improvement focus
Rapid Improvement Event
RIE outputs = Leganto project inputs
Dedicated time and space to think through
Faculty Admin
Library Copyright
Team
Request book
chapter scan
Initial copyright
check
Ask admin to
scan
Scan book chapter
Request CLA cover
sheet
Check copyright
Authorise book scan
Maintain CLA
tracking
Receive cover sheet
Send cover &
scan
Learning Technologist
Upload chapter & link to VLE
Check book in
collection
Email scan &
template
Check book in
collection
Email VLE link
Add link to
databaseLibrarian
Old workflow - Business School
Faculty Admin
Library Copyright
Team
Request book
chapter scan
Initial copyright
check
Ask admin to
scan
Scan book chapter
Request CLA cover
sheet
Check copyright
Authorise book scan
Maintain CLA
tracking
Receive cover sheet
Send cover &
scan
Learning Technologist
Check book in
collection
Email scan &
template
Check book in
collection
Librarian
Friction around roles
Delays Potential to reject request (no alternative)
Duplication
Limited clear upfront advice
Rush purchases
No scanned chapter holdings in
library
Multiple cover sheet handoffs
Upload chapter & link to VLE
Email VLE link
Add link to
database
Delays
24 hr. delay
Technical issue
“Pain points” in our old workflow
Strategy and tactics
Start with a few departments/ faculties
62%
3%
34%
Staff FTE
67%9%
23%
Student FTE
Engineering, Natural Sciences, & Misc.
Business School
Faculty of Medicine
Strategy and tactics
Engagement with departments
Pitching the product
Selling the end user benefits
Leganto workflows
Live demo!
If the presenter was feeling brave & the technology behaving, we saw a live demo of Leganto. Here are some screenshots for you.
Screenshots
Screenshots
Screenshots
Screenshots
Screenshots
Screenshots
Smarter list requesting
Strategy and tactics
Start with a few departments / faculties
Improving copyright workflow
10th August
21st August
4th September
2nd Octo
ber
2nd November
7th December
5th January
1st Fe
bruary
1st March
4th April
3rd May
1st June
End of year
0
200
400
600
800
1000
1200
2014-15 2015-16
Cum
ulat
ive
tota
l lis
ts re
ceiv
edSmarter list requesting
A responsive and proactive service
Improving copyright workflow
Faculty Admin
Library Copyright
Team
Request book
chapter scan
Initial copyright
check
Ask admin to
scan
Scan book chapter
Request CLA cover
sheet
Check copyright
Authorise book scan
Maintain CLA
tracking
Receive cover sheet
Send cover &
scan
Learning Technologist
Check book in
collection
Email scan &
template
Check book in
collection
Librarian
Friction around roles
Delays Potential to reject request (no alternative)
Duplication
Limited clear upfront advice
Rush purchases
No scanned chapter holdings in
library
Multiple cover sheet handoffs
Upload chapter & link to VLE
Email VLE link
Add link to
database
Delays
24 hr. delay
Technical issue
“Pain points” in our old workflow
Copyright
Librarian
Check permission
in CLA Licence
Request BL scan or make
a scanUpload to CLA
DCS Generate
link
Look for alternative solution or clear non-CLA licensed item
Add link to LegantoReading
List Team
Create reading list
No
Yes
Faculty Admin
New workflow
Improved compliance
Copyright
A responsive and proactive service
March 2016
Business School fully integrated with Leganto
Medicine populating lists in preparation for 2016/17 academic year
Rollover of lists planning
Roll out to Engineering & Natural Sciences
Next
CLA Digital Content Store integration
67%
9%
23%
Student FTE
Engineering, Natural Sciences, & Misc.Business SchoolFaculty of Medicine
62%
3%
34%
Staff FTE
Department(s) size
One size doesn’t fit all! Which VLE department uses Reading lists hosted on VLE? What format? How else are reading lists provided? Status
Natural Sciences
Centre for Environmental Policy BlackboardIn course guides - suggested reading sometimes added to PowerPoint slides of lectures. There are also links to webpages/journal articles in Blackboard
Word or PDF N/A
Chemistry Blackboard Yes, in course guides Word or PDF N/A
Grantham Institute there are no u/g or p/g courses run in the institute apart from an MSc in climate change and finance starting 2016 which will run out of the business school
Life Sciences Blackboard Yes in most cases. Usually in a course guide in Word or PDF N/A
Maths Blackboard Yes, where courses are listed on BB Word or PDF Sometimes within lecture notes, so not a separate file
Physics Blackboard Yes, reading lists included with course materials Word or PDF Sometimes within lecture notes, so not a
separate file
Which VLE department uses Reading lists hosted on VLE? What format? How else are reading lists provided? Integration Status
Business & Prof Dev
Business Blackboard Blackboard feeds into BS hub Interactive - links to Library N/A Done
Languages unknown unknown unknown unknown
Education Blackboard yes A list of materials but some have links to PDfs unknown
Imperial Horizons unknown unknown unknown unknown
Science Communication Blackboard unknown unknown unknown
Which VLE department uses Reading lists hosted on VLE? What format? How else are reading lists provided? Status
Engineering
Aeronautics Blackboard No, but there may be extra sources given on BB? hosted on DSS as part of course descriptor
Bioengineering Blackboard Yes
Computing CATE their own system No hosted on DSS as part of course descriptor; however this course descriptor is also pulled through to public webpage inc RL
Chem Eng Blackboard Yes, information pulled from DSS into Blackboard Word of PDF On DSS
Civil Engineering Blackboard I think so N/A On DSS
Design Engineering Blackboard not sure, it seems to be done differently depending on lecturer
EEE Blackboard info is supposed to be here but this is not mandatory
I think RL info also gets added to their own system EDIE as part of the course descriptor. This course descriptor is also pulled through to a public webpage
Energy Futures Lab (NU) Blackboard Not sure
ESE ESEIS (ESE’s own system) Yes A list of materials but some have links to article pdfs
Mech Eng Blackboard Yes Course guides which are in word/pdf or ppt format Also on Mech Eng website and DSS
Materials Blackboard Yes Word, PDF or ppt N/A Data Science Institute Institute for Security Science and Technology Energy Futures Lab
Institute for Molecular Science and Engineering
Roll out to Engineering & Natural Sciences
Great for students
Easy to use
Library can help
337 (56%) rolled-over lists already published
258 Business and 128 Medicine lists
110 additional lists published
1157 lists complete
September 2016 in numbers
I love it!
Now I see it’s so nice, can I just update it
myself?Cite It is great!
It is a wonderful interface - lovely to be able to see the book covers
Everyone I have shown it
to loves it…
You’ve done a really nice job
Easy to use
Nifty!A good system
Comments
What’s next?
Roll out to Engineering & Natural Sciences
CLA Digital Content Store integration
Next rollover
College CMS integration
Focus on continuous improvement
