Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School...

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Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery August 2001

Transcript of Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School...

Page 1: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Conoco Law SchoolConoco Law School

Implementation Overview

Bonnie Nunnery

August 2001

Page 2: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Conoco Law SchoolConoco Law SchoolBackgroundSelection of the LRN Compliance

Education productGoals

– Deliver effective compliance training

– Mitigate risk factors and liability exposure

– Reduce and manage corporate liabilities

Page 3: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

The TeamsThe TeamsTeam Responsibility

Management Steering Group

Ensured that the overall Compliance Education System Implementation Project efforts tied in with the vision and mission of the organization and Conoco Legal Function.

Tactical Working Group

• Developed and facilitated action planning and project management, and coordinated and conducted functional analysis and design

• Assigned module review to appropriate functional attorneys

• Managed testing of modules with modifications

• Developed and executed internal communications plan and presented system overviews in a number of management venues

• Managed relationship with LRN (weekly project team meetings during last 60 days before roll out)

Functional Working Group

Acted as liaison between the functional areas and the Tactical Working Group (TWG)

Reviewed content of modules and made modifications and suggestions.

Contacted and involved their clients in pilot testing Ultimately tested system and are now content area contacts.

Development Working Group

Provided liaison role between Tactical Working Group and Conoco IS Organization

Page 4: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

ScheduleScheduleMonth Objective

September Build Project FoundationOctober Module Review and DesignOctober Project on-holdNovember LRN Meeting in ChicagoDecember LRN Meeting in Los AngelesJanuary - April LRN - Finalizing development of modules,

"Training Needs Analysis" component and implementing new technical environment.Conoco - Finalizing design for Training Needs Analysis, developing and implementing communication plan. Late April tested system.

May Conoco Rollout begins

Page 5: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Communication PlanCommunication PlanWeek Ending

Apr 28 May 5 May 12 May 19 May 26 June 2 June 9 June 16 June 23 June 30 Jul 7 Jul 14

All Employees (Domestic) 1, 1a 6,7 8,9 5 10,11

Pilot Group 3 4

Business Unit Managers 2 12, 13

Communication Types:

1. Communication from Rick Harrington to all employees1a Communication to Legal Function attorneys

2. Communication from Rick Harrington to Business Unit Heads (cascading e-mail)

3. Communication to Pilot Group from LRN project team4. Communication from Pilot Group to LRN project team (pilot results)5. Communication from Business Unit Heads to employees6. Pathfinder web-site announcement and link7. Conoco University web-site announcement and link8. Capsule Comments Announcement9. The Ponocoan Announcement10. Capsule Comments Follow-up Article11. The Ponocoan Follow-up Article12. First 60 Day results and statistics memo from Rick Harrington13. Business Manager memo to employees re: results

Page 6: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Linked to Legal Home PageLinked to Legal Home Page

Page 7: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Page 8: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Registration Screen and IssuesRegistration Screen and Issues

Page 9: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Training Needs AnalysisTraining Needs Analysis

• 40 Questions (each question may prompt need for more than one module)

Page 10: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Page 11: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Page 12: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Page 13: Legal Information Systems Group Managing Knowledge Through Process and Technology Conoco Law School Conoco Law School Implementation Overview Bonnie Nunnery.

Legal Information Systems Group Managing Knowledge Through Process and Technology

Next StepsNext Steps Review Conoco’s Legal Training Needs at

Workshop Evaluate New Course Curriculum to Fit

Legal Training Needs Design and Customize New LCEC

Program Implement Conoco Law School – Version

3.1 Worldwide Develop SAP Interface

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Legal Information Systems Group Managing Knowledge Through Process and Technology

The End