Legal Advice-Legal Information IICM 2011

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    Distinguishing Legal

    Information from Legal

    AdvicePresented by:

    Judge Michael Dennard

    Director of Court Services for Families and ChildrenIdaho Administrative Office of the Courts

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    YOUR ROLE IN THE

    JUDICIARY

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    Providing Information and

    Assistance

    3

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    KEY CONCEPTS

    ACCESS

    CUSTOMER SERVICE

    PROVISION OF ACCURATE INFORMATION

    PRINCIPLES OF EQUALITY, IMPARTIALITY &OPENESS

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    ACCESS

    Our doors are guaranteed to be open to

    all.

    Not familiar territory

    If customers do not understand how to use

    the system, and we dont tell them, we are

    denying them access.

    By providing access, we advance the

    administration of justice.

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    CUSTOMER SERVICE

    This is why we are in this business.

    We are competent, cooperative, and we

    do all we can to assist in a timely manner.

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    PROVISION OF ACCURATE

    INFORMATION

    The Court is obligated to provide accurate

    information.

    Accessibility is affected by this accuracy.

    Small mistakes affect peoples lives.

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    EQUALITY

    All litigants must be treated fairly &

    equally.

    You can ensure equality in the Courts by

    explaining your extraordinary knowledge

    about court procedures, requirements, &practices.

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    IMPARTIALITY

    Impartiality to the individual litigants and to

    the outcome of a particular case.

    You must provide the same information to

    either party.

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    OPENNESS

    Court proceedings are, in general,conducted in the open.

    An individual is permitted to participate inhis/her proceedings.

    Openness also means that the participantand the public must be able to understandthe process.

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    Final Thought

    It is not up to you to decide who needs

    information.

    You provide appropriate assistance to

    anyone who requests it.

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    CONFIDENCE IN THE COURTS

    Your assistance to unrepresented litigants

    and your application of these principles

    furthers our goals of increasing thepublics trust and confidence in the

    Judiciary.

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    CONFIDENCE IN THE COURTS

    Court Clerks play a critical role in ensuring publicconfidence in our judicial system. For most people whocome to court, you, as a court clerk will be their primary

    point of contact with that system-not a judge, or a lawyer,or a court administrator.

    What you do and what you say to these individualsshould deliver a clear and very critical message which is,

    our courts are open to everyone and are here to servethe people.

    Justice Joel Horton

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    CLERKS CANNOT

    GIVE

    LEGAL ADVICE

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    Definitions

    Legal information

    Facts about the law and the legal process

    Legal advice

    Advice about the course of action a client

    should take to further his or her own bestinterests

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    General Guidelines

    Legal information

    Staff should answer questions that call forfactual informationquestions that start

    with who, what, when, where, orhow.

    Legal advice

    Staff should not answer questions that callfor an opinion about what a litigant shoulddoquestions that contain the wordsshould or whether.

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    General Guidelines

    Legal information

    Staff should tell a litigant how to bring anissue to the attention of the court.

    Legal advice

    Staff should not suggest whether it is wise

    to bring that issue before the court, howbest to present the issue, or how the judgeis likely to decide the case.

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    General Guidelines

    Legal information

    Staff should inform a litigant of his or her

    options and the steps to carry out anoption

    Legal adviceStaff should not suggest which option the

    litigant should pursue

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    General Guidelines

    If you dont know, dont guess.

    Even if you would be allowed to providethe information if you knew it, you must

    say I dont know if you are not sure.

    Refer these questions to a supervisor.

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    General Guidelines

    Staff can explain common, routinely

    employed court rules and

    proceduresStaff cannot suggest which of

    several available procedures a

    litigant should followStaff should not attempt to apply a

    rule to the facts of a litigants case

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    Specific Examples

    Staff can tell litigants how to file acomplaint or other pleading

    Staff cannot advise litigants whether tofile a complaint or other pleading,whom to name as a defendant in a

    complaint, what sort or amount ofdamages to seek, what arguments toinclude in a complaint or pleading, orwhat arguments to make in response to

    a filing by the other side

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    More Examples

    Staff can provide litigants withpamphlets or information on how to

    present evidence in court

    Staff cannot tell litigants specificquestions to ask witnesses in court

    Staff cannot recommend techniques for

    presenting evidence in courtStaff cannot recommend objections to

    raise to motions or evidence submitted

    by the other side

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    More Examples

    Staff may tell litigants how to request a

    continuance

    Staff may not recommend to litigants

    whether to request a continuance

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    More Examples

    Staff can tell litigants what to do when

    they have settled a lawsuit

    Staff cannot recommend when or

    whether a litigant should settle a

    dispute

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    More Examples

    Staff can explain the process for

    appealing a judges decision

    Staff cannot recommend whether a

    litigant should appeal a judges

    decision

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    More Examples

    Staff can provide information about

    past rulings in a case

    Staff cannot predict what the court

    will do

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    More Examples

    Staff can provide cites to (or show

    litigants how to find) statutes, court

    rules, and ordinances

    Staff cannot provide an analysis or

    interpretation of statutes or

    ordinances based on the specific

    facts of a litigants case

    Staff cannot perform legal research

    for a litigant

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    More Examples

    Staff can explain what records are

    kept by the court and provide those

    records that can be made available tothe public (including confidential

    files pertaining to the requestor)

    Staff cannot provide access to court

    records that are sealed

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    More Examples

    Staff should recommend the use of a

    lawyer and provide information

    concerning lawyer referral servicesand legal aid

    Staff cannot recommend a specificlawyer

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    More Examples

    Staff can provide forms andinstructions, and record on the forms

    information provided by the litigantsif the litigants are not capable offilling out the form themselves

    Staff cannot provide or suggest theinformation that should be enteredon the forms

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    EXPARTE COMMUNICATIONS

    Ex parte is a Latin phrase meaning

    on one side only; by or for oneparty.

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    EXPARTE COMMUNICATIONS

    When one party to a case, or someone

    involved with a party, talks or writes to orotherwise communicates directly with thejudge about the issues in the case withoutthe other parties knowledge.

    OR

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    EXPARTE COMMUNICATIONS

    Whenanyone, including court staff, probation

    officers, attorneys, and even judges talks orwrites to or otherwise communicates directly with

    the judge about the facts and issues in the case

    without the notice to, or knowledge of both

    parties.

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    EXPARTE COMMUNICATIONS

    Why are these communications prohibited?

    Canon 3B(7) of the Judicial Code of Conduct

    Allows judges to decide cases fairly

    Preserves public trust in the court system

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    EX-PARTE COMMUNICATIONS

    Forms of ex-parte communication:

    Face to face (in or out of chambers)

    Phone callsLetters

    Reports

    Emails

    Instant MessagingFacebook

    Twitter

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    EX-PARTE COMMUNICATIONS

    Allowable Ex Parte Communications:

    For scheduling, administrative, or emergenciesthat do not deal with substantive matters

    With court personnel whose function is to aid thejudge in carrying out adjudicative function (lawclerks)

    Communications with problem solving court team

    Any other which is expressly authorized bystatute or court rule

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    EX-PARTE COMMUNICATIONS

    Best Practices:

    Dont violate the rule yourself

    Screen all calls to the judge

    Except in emergencies, staff should

    tell litigants to put in writing

    information that they want to convey

    to the judge and provide a copy to

    the other side

    Ask for guidance from the judge

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    EX-PARTE COMMUNICATIONS

    The Judges Responsibility:

    A judge must make reasonable efforts,

    including the provision of appropriate

    supervision, to ensure that Section 3B(7)

    is not violated through law clerks or other

    personnel on the judges staff.Commentary to Canon 3B(7), Judicial Code of Conduct

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    EX-PARTE COMMUNICATIONS

    When in doubt.

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    Thank You For Participating

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    Acknowledgements:

    John Greacen, Greacen Associates, LLC

    Judy Meadows, State Law Librarian of Montana

    Self-Represented Litigation Network