Leelanau County Office of Emergency Management / 9-1-1

9-1-1

Do you havean emergency?

9-1-1 is a special phone number that helps you report emergencies and get help fast!

Good reasons to use 9-1-1….

Someone is …. SICK

Or

HURT

Any type of FIRE!

Reporting a

serious crime . . .

When you don’t know if you should call 9-1-1 or not, then calling is the right

thing to do!

Important Rules:

When you dial 9-1-1stay on the phone until someone answers.

If you dial 9-1-1 by mistake, stay on the phone and let the person who answers the phone know that you dialed by mistake.

How to Call: Simply dial 9-1-1

• You can call from any phone with a dial tone

• You can call from any cell phone

• You can call from any pay phone for FREE

How does 9-1-1 Work?

You dial 9-1-1 A Dispatcher answers your call then sends the help for your EMERGENCY

The Questions We Will Ask Every Caller!

• Where is your emergency?

• What is the phone number you are calling from?

• What is the emergency?

• What is your name?

If you have a Fire EMERGENCY

•What is on fire?• Is anyone in danger or inside the fire?•Are you safe from the fire?

If you have a Police

EMERGENCY

•How many people?•What are they doing?•What do they look like?•What are they wearing?

Leelanau CountySheriff

If you have a Medical

EMERGENCY

• Is the person awake and able to talk?

• Are they breathing normally?• Are they male or female?• How old are they?

Is This a 9-1-1 Emergency?

• Your Mom is having a baby? YES

•Your house or a neighbor’s house is on fire… YES

• You see a car crash? YES

•You fall down and scrape your knee? NO

• You see a strange person going into a neighbor’s house when they are not home…

YES

That’s it, you now have the basics for

using 9-1-1

Don’t be afraid to use

9-1-1 When you call, just answer the

questions that the dispatcher asks you and help will be sent as quickly as possible.

Leelanau County Office of Emergency Management / 9-1-1

9-1-1