Leeds Teaching Hospitals NHS Trust · NHS has been positive more than 90 per cent received support...
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Leeds Teaching Hospitals NHS Trust
Transcript of Leeds Teaching Hospitals NHS Trust · NHS has been positive more than 90 per cent received support...
Leeds Teaching Hospitals NHS Trust
Sue Davidson
Support Staff Development Manager
Apprentices in the Workforce
Why Apprenticeships in Clinical Healthcare
Support?
• Shortage of Clinical Support Workers
• Educated & trained workforce
• Funding
• Minimum qualification
• Complaints
Why Apprenticeships in Business &
Administration?
High cost of agency staff
Low retention rates
Educated and trained workforce
Enthusiasm for teams to ‘grow their own staff’
Apprenticeships are a proven entry pipe-line into LTHT
Recruitment of Apprentices
Challenges – How Apprentices are viewed
• Young People
• Difficult to manage
• ‘Our’ work environment is too complex
• ‘Our’ work environment is too busy
• ‘I don’t have time to spend training and supervising’
• ‘I don’t want them – I haven’t interviewed them’
“Recognising administration as a profession has been long overdue.
The managers that have been working with our apprentices have commented
how quick they are to pick things up, are not afraid of highlighting to us where
our systems and processes are wasteful and where patients are not getting the
best service we have the ability to provide.
This programme is the way forward for our future teams.”
Helen Gilbert Patient Services General Manager and Lead for Kaizen Promotion
Office/Leeds Improvement Method.
Domini Bryer
Sister Dermatology Out-Patient Dept.
“The Apprentice Clinical Support Worker’s work ethic, professionalism
and personal bearing are a credit to her, and belie her relative lack of
experience in this environment.
She works at a sustained level that I would expect of someone with far
more experience, she is a shining example to others within the
department and is a highly respected and likeable team member”
Key findings from the report include:
86.5 per cent of 16-24 year olds said that their experience of working in the
NHS has been positive
more than 90 per cent received support and encouragement to develop skills
from managers and colleagues
66.9 per cent could see themselves working for the NHS in 10 years’ time.
Recruiting young people into the
NHS
Talent for Care
1st July 2016
Accreditation of Excellence Centre status –
Bradford District Care Trust & Leeds Teaching Hospitals Trust
West Yorkshire Excellence Centre
The start of a plan
