Lecture Slides Week 1 2

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    Understand . . .

    what business research is, similarities with and differencesfrom other research

    Trends and Drivers of business researchthe distinction between good business research and research

    that falls short of professional quality

    the value of learning business research process skills

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    What is BR?A process ofdetermining, acquiring, analyzing,synthesizing, and disseminating relevant businessdata, information, and insights to decision makersin ways that mobilize the organization to take

    appropriate business actions that,in turn, maximize business performance

    BR is not necessary unless the ff:

    Can information be applied to a critical decision? Does it improve managerial decision-making? and Are sufficient resources available?

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    1-4

    ComplexDecisions

    StakeholderInfluence

    StakeholderInfluence

    Competition

    Competition

    Factors

    Factors

    Growth ofInternet

    Business asa discipline

    Business asa discipline

    Government

    Intervention

    Government

    Intervention

    GreaterComputing

    Power

    GreaterComputing

    Power

    NewResearch

    Perspectives

    NewResearch

    Perspectives

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    Organizational

    Mission

    BusinessStrategies

    BusinessTactics

    Business

    Goals

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    Natural Science: Biology, physics, chemistry,

    etc. Social Science: studies and the collection of

    methods applied by researches to produce ascientifically based knowledge about thesocial world.

    Also known as soft science or Pseudoscience. It is uses the ideas or information clothed in

    the jargon and outward appearance ofscience to win acceptance. Examples: behavior, practices, beliefs, etc.

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    Research may be: Create knowledge for intellectual purposes or

    Corroborating practices or shaping policies

    Neither for academic or application purposes(new)

    Adopts scientific methods: ideas, rules,techniques, approaches, etc. used to create andevaluate knowledge

    Has ontological or epistemological assumptions-

    scientific attitude (how the world in observed,measured and interpreted).

    Deductive or Inductive Reasoning

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    Clearly defined purposeClearly defined purpose

    Detailed research processDetailed research process

    Thoroughly planned designThoroughly planned design

    High ethical standardsHigh ethical standards

    Limitations addressedLimitations addressed

    Adequate analysisAdequate analysis

    Unambiguous presentationUnambiguous presentation

    Conclusions justifiedConclusions justified

    CredentialsCredentials

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    Direct observationDirect observation

    Clearly defined variablesClearly defined variables

    Clearly defined methodsClearly defined methods

    Empirically testableEmpirically testable

    Elimination of

    alternatives

    Elimination of

    alternativesStatistical justificationStatistical justification

    Self-correcting processSelf-correcting process

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    Where will you position Business Research?

    Explain

    Answer: Business or management is multi-disciplinary

    What do you think is the contributions ofBusiness Research?

    See earlier slides

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    Sometimes used interchangeably.

    Technically, the methods are concernedwith how data is collected and

    information generated, and methodologyrelates to ones attitude andunderstanding of research and thestrategy to choose to achieve given

    objectives.

    Both methods and methodology areinfluenced by some assumptions, reasoning

    and paradigms

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    An epistemological approach organizes and

    explains knowledge in the form of theories.

    For example, an epistemological approach toa theory of leadership might be based onexploring what we can observe abouteffective leadership in the real world.

    So effective leadership might be observed asbeing associated with the possession ofcertain traits or characteristics on the part ofthe leader.

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    The ontological approach is based onsuggestions about the nature of

    phenomena.

    For example, an ontological approach todeveloping theories of leadership would

    consist of views on the nature of effectiveleadership with or without reference aknowledge base.

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    Epistemology: what is the relationshipbetween the inquirer and the known- thenature of knowledge and the process bywhich knowledge is acquired and validated

    Ontology: what kind of being is the humanbeing. Ontology deals with the question of

    what is real.

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    Exposition Argument

    InductionDeduction

    Types of Discourse

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    Deductive research develops hypotheses ortheories and then tests them out throughempirical observation.

    It is essentially a set of techniques forapplying theories in the real world in order totest and assess their validity.

    Deductive research is the most widely usedresearch approach in the natural sciences.

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    Inductive the researcher developshypotheses and theories with a view to

    explaining empirical observations of the realworld.

    These empirical observations can be basedon many factors, for example, they cansimply be based on personal experience.

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    Inner-city householdinterviewing is especiallydifficult and expensive

    Inner-city householdinterviewing is especiallydifficult and expensive

    This survey involvessubstantial inner-city

    household interviewing

    This survey involvessubstantial inner-city

    household interviewing

    2002 McGraw-Hill Companies, Inc., McGraw-Hill/Irwin

    The interviewing in thissurvey will be especiallydifficult and expensive

    The interviewing in thissurvey will be especiallydifficult and expensive

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    Why didnt sales increase during ourpromotional event?

    Regional retailers did not have sufficient stock tofill customer requests during the promotionalperiod

    A strike by employees prevented stock fromarriving in time for promotion to be effective

    A hurricane closed retail outlets in the region for10 days during the promotion

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    Deduction

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    Positivist paradigm- the object of study is independent of researchers; knowledge is discovered and verified through

    direct observations or measurements ofphenomena;

    facts are established by taking apart aphenomenon to examine its component parts.

    The naturalist or constructivist view- knowledge is established through the meanings

    attached to the phenomena studied; researchers interact with the subjects of study to

    obtain data;

    inquiry changes both researcher and subject;

    and knowledge is context and time dependent

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    Using your own experiences in organizations,

    suggest a hypothesis or theory that might serve toexplain a particular phenomenon you have notedfrom your experiences.

    Example: Phenomenon noted: Older employees in an

    organization seem to find it more difficult to adaptto new procedures.

    Hypothesis/theory: In an organization age is a key

    factor affecting resistance to change. Now select your own phenomenon and suggest a

    hypothesis that might explain that.

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    Variables

    ModelsModels

    TheoryTheory

    Terms usedin research

    Terms usedin research

    Constructs

    Operationaldefinitions

    Operationaldefinitions

    Propositions/

    Hypotheses

    Propositions/

    Hypotheses

    Conceptualschemes

    ConceptualschemesConcepts

    Concepts

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    Clear conceptualizationof concepts

    Shared understandingof concepts

    Successof

    Research

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    FreshmanJunior

    Senior

    < 30 credit hours 30-50 credit hours

    60-89 credit hours > 90 credit hours

    How can we define the variable class level ofstudents?

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    Variable

    EventEvent ActAct

    CharacteristicCharacteristic TraitTrait

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    DichotomousMale/Female

    Employed/ Unemployed

    DiscreteEthnic backgroundEducational level

    Religious affiliation

    ContinuousIncome

    TemperatureAge

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    IndependentVariable (IV)

    Predictor

    Presumed cause Stimulus Predicted from Antecedent Manipulated

    Dependent Variable(DV)

    Criterion

    Presumed effect Response Predicted to. Consequence Measured outcome

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    Moderating Variables (MV) Extraneous Variables (EV) Intervening Variables (IVV)

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    The loss of mining jobs (IV) leads to acceptance ofhigher-risk behaviors to earn a family-supportingincome (DV) particularly among those with alimited education (MV).

    Among residents with less than a high school

    education (EV-control), the loss of jobs (IV) leadsto high-risk behaviors (DV), especially due to theproximity of the firing range (MV).

    A promotion campaign (IV) will increase savings

    activity (DV), especially when free prizes areoffered (MV), but chiefly among smaller savers(EV-control). The results come from enhancing themotivation to save (IVV).

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    Must be Generalizable:

    Brand Manager Jones (case) has a higher-

    than-average achievement motivation(variable).

    Brand managers in Company Z (cases) have

    a higher-than-average achievementmotivation (variable).

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    Descriptive In Ghana, the best

    performing shares

    for the month ofSeptember standsat 50.00%.

    European countries

    are experiencingbudget difficulties.

    Research Question What is the market

    share for of the

    best performingshares on GSE? Are European

    countries

    experiencingbudget difficulties?

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    CorrelationalYoung women (under

    35) purchase fewerunits of our product

    than women who areolder than 35.

    The number of suitssold varies directly

    with the level of thebusiness cycle.

    Causal An increase in family

    income leads to anincrease in the

    percentage of incomesaved.

    Loyalty to a grocerystore increases the

    probability ofpurchasing that storesprivate brandproducts.

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    Guide the direction of the studyGuide the direction of the study

    Identify relevant factsIdentify relevant facts

    Suggest most appropriate research

    design

    Suggest most appropriate researchdesign

    Provide framework for organizingresulting conclusions

    Provide framework for organizingresulting conclusions

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    AStrong

    Hypothesis

    Is

    Adequate

    Testable

    Betterthan rivals