Lecture 5 MGMT 6180 - © 2012 Houman Younessi Framework for Cogenerating IS Strategy with Business...
Transcript of Lecture 5 MGMT 6180 - © 2012 Houman Younessi Framework for Cogenerating IS Strategy with Business...
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Framework for Cogenerating IS Strategy with Business Strategy (Co-Planning)
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Strategic Information Systems Planning Process
The Planning Phases:
Phase 1: Visioning
Phase 2: Analysis
Phase 3: Direction
Phase 4: Recommendation
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Visioning:
Strategic Information Systems Planning Process
Understand the business vision:
Interview project stakeholders Audit current business process Analyze business goal congruence Understand values, limits and “don’t-go-there”s Analyze current value chain Do a gap analysis of reality as you see it and their perceptions (and reconcile) Do a gap analysis of current practice and stated vision Document, validate and confirm
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Visioning:
Initiate the project:
Establish objective and scope Identify resources, roles, responsibilities Confirm deliverables and work plan Confirm project plan Announce the project (as publically as you can)
Strategic Information Systems Planning Process
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Analysis:
Strategic Information Systems Planning Process
Understand the current IS situation:
Audit IS Document current IS strategy (if any) Document current IS situation
Business application environment Assets (servers, networks, telecom equipment, mobile devices) Processes, project work loads, budgets and metrics Vision of the future (plans), e.g. mobility, social networks, etc.
Validate and confirm current situation
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Analysis:
Strategic Information Systems Planning Process
Compare current situation:
Conduct industry benchmarking conduct critical competitor benchmarking (critical capability) Review information needs (Pyramid) Develop organizational data model Do gap analysis to determine current IS potential Do a gap analysis of information needs vis a vis current processes Do a gap analysis of business vision vis a vis information needs
Develop IS (SWOT) profile Develop IS assessment scorecard Review and confirm comparison Develop recommendations and solution alternatives
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Direction:
Strategic Information Systems Planning Process
Develop the IS vision and direction: Vision, mission, values
Develop goals Develop an IS tactical plan
Develop the business application direction Develop the information architecture Develop the technical infrastructure direction Develop E-business direction Develop organizational direction Develop the IS process direction Develop project prioritization process
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Recommendation:
Strategic Information Systems Planning Process
Develop a road map executive summary: Summarize roadmap Summarize costs Summarize organizational impact Summarize risks, concerns, threats Summarize risk mitigation options, choices and plans
Develop a business case Summarize business benefits (case for action) Develop communication plan Identify structures needed (e.g. steering committee)
Develop an execution plan
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Product
Process
Enterprise
Environ.
Quality
Efficiency
Effective-
ness
Susta
in.
Demand Side
Supply Side
Demand and Supply
Aggregate Demand and Aggregate Supply
The Enterprise, Process, Product Stage
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Element Concept Information Category Information System
Revenue Demand Market trends and marketingProduct qualityPricing
Data Acquisition Data AnalysisControlForecastingOptimization
Cost Production Process capabilityTechnology
Forecasting EstimatingOptimizationControl
Risk Uncertainty Economic EnvironmentInternal control
ForecastingControl
Longevity Sustainability EnvironmentIntegration and systemicity
ForecastingOptimization
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Element Concept Information Category Information System
Risk Uncertainty Economic EnvironmentInternal control
ForecastingControl
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Business Effectiveness
Production Support
Managing Risk
Reducing Uncertainty
Integration
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Marketing
Produ
ctio
nHuman
Resources
Finance
Legal
IT
Facilities and logistics
Integration
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Note:
Each business component may itself be looked at as a production process. As such, it is internally subject – or can be subject at least – to the provisions of process efficiency maximization discussed in
the previous lecture.
Our objective is to reduce risk and be effective as a cohesive and integrated collection of these individual elements.
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Integration Requires:
Communication
and
Coordination
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
EXERCISE:
What integration opportunities can you discover and how would they inter-relate?
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Product
Process
Enterprise
Environ.
Quality
Efficiency
Effective-
ness
Susta
in.
Demand Side
Supply Side
Demand and Supply
Aggregate Demand and Aggregate Supply
The Enterprise, Process, Product Stage
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Element Concept Information Category Information System
Revenue Demand Market trends and marketingProduct qualityPricing
Data Acquisition Data AnalysisControlForecastingOptimization
Cost Production Process capabilityTechnology
Forecasting EstimatingOptimizationControl
Risk Uncertainty Economic EnvironmentInternal control
ForecastingControl
Longevity Sustainability EnvironmentIntegration and systemicity
ForecastingOptimization
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Element Concept Information Category Information System
Longevity Sustainability EnvironmentIntegration and systemicity
ForecastingOptimization
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Business Sustainability
Maintain what maintains you
Live to fight another day
Discover what maintains you
Further Integration
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Supply chainsSoc
ial
Value
sEnvironmental
RegulationsCultural Norms
Governments
Financial Markets
and the Macro-econom
y
Further Integration
GlobalResources
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
Note:
Each enterprise must itself be looked at as part of a series of progressively larger enterprises, the largest being the global
economy. As such, it is externally subject to the provisions of integration maximization discussed in the previous lecture.
Our objective is to integrate the enterprise, systemically, as an optimized component of the larger world enterprise.
Lecture 5
MGMT 6180 - © 2012 Houman Younessi
EXERCISE:
How would you integrate your enterprise into the global economy, in a way that it persists?