Lecture 1 - Project Management v1

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    Project Management

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    Learning Objectives

    Defining project management

    The importance of project management The role of the project manager

    Keys to successful projects

    Managing the Contractor

    Managing the Project

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    Professional and conscientious projectmanagement is critical to a successfuloutcome

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    Learning Objectives

    Defining project management

    The importance of project management

    The role of the project manager

    Keys to a successful project

    Managing the Contractor

    Managing the Project

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    What is a Project?

    A temporary and one-time endeavor

    undertaken to create a unique product or

    service, which brings about beneficial

    change or added value

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    PM Triple Constraints

    Time

    Cost

    ScopeManage these or they will

    manage you!

    Cost

    Quality/Scope

    Time

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    The Triple Constraint

    OR INPLAINFast Cheap

    Good

    Cost

    Quality/Scope

    Time

    http://localhost/var/www/apps/conversion/tmp/DistanceLearningScripts/DistanceLearningScript.htm
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    Defining Project

    Management

    The application of knowledge, skills, tools

    and techniques to project activities to

    meet project requirements

    Organizing and managing resources so

    the project is completed within definedscope, quality, time and cost constraints

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    Learning Objectives

    Defining project management?

    The importance of project management

    The role of the project manager

    Keys to a successful project

    Managing the Contractor

    Managing the Project

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    Why IT Projects Fail

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    Why IT Projects Fail

    Weak business case

    Lack of senior managementcommitment

    Inadequate project planning(budget, schedule, scope, etc.)

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    Why IT Projects Fail (contd)

    Absence of user involvement

    New or unfamiliar technology

    Lack of defined, clear,or concise requirements

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    Why IT Projects Succeed

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    Why IT Projects Succeed

    1. Sound project managementprocesses

    2. Project tied to the organizationsbusiness goals

    3. Senior management commitment

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    Why IT Projects Succeed

    4.Good change management

    5. Detailed requirements

    6. Realistic schedule

    7. Good stakeholder relationships

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    Why IT Projects Succeed

    8. Empowered project manager9. Skilled and appropriate team

    members with defined roles and

    responsibilities

    10. Availability of funding

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    What makes this all work?

    A good, solid professional projectmanager

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    Learning Objectives

    Defining project management

    The importance of project management

    The role of the project manager

    Keys to successful projects

    Managing the Contractor

    Managing the Project

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    EMPOWERMENT

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    Project Management Skills

    Program area knowledge, standards,

    and regulations

    Understand the project environment

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    The project manager makes

    things happen!

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    Learning Objectives

    Defining project management?

    The importance of project management

    The role of the project manager

    Keys to successful projects

    Managing the Contractor

    Managing the Project

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    Keys to Successful

    Projects

    or

    Duh?!?

    Things you already

    know but lets reviewanyway

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    PLAN

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    Identify all stakeholders up front!

    Develop the project plan beforestarting the project

    Establish communications protocols

    PLAN

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    Define your requirements in detail

    Establish a speedy conflict resolutionprocess

    Make contingency plans

    Plan a reasonable roll-out schedule

    PLAN

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    LEAD

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    Ensure strong, committed management

    support

    Connect the business goals to the ITproject

    Assign an experienced project manager

    LEAD

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    Establish clearly defined directions

    Be proactive

    Give IT and program a seat at the table

    LEAD

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    Set clear performance expectations

    Ask for technical assistance

    Do not start roll-out until pilot is complete!

    LEAD

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    COMMUNICATE

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    Communicate objectives frequently

    Recognize different perspectives

    Check assumptions frequently

    Communicate

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    MANAGE

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    Ensure the system design reflectssound planning

    Hold the reins on irrational exuberance!

    (Ensure the system design reflects thesystem you need and can afford at this pointin time)

    Manage

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    Train all staff in a timely fashion

    Make extensive testing a priority!

    Make the most of pilot testing!

    Manage

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    A good project team can

    be the key to a successfulproject!

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    Think Big, Think Fast, Think Ahead

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    Learning Objectives

    Defining project management

    The importance of project managementDefining the role of the project manager

    Keys to a successful project

    Managing the Contractor Managing the Project

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    Manage the Contractor

    Enforce the terms of the contract and meet the

    requirements of the RFP

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    Manage the Contractor

    Dont marrythe contractor

    Trust but question

    Their bottom line is the bottom line

    Your bottom line is a working system

    Nothing is ever free

    The end product is only as good asyour requirements

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    Provide PerformanceFeedback

    Build performance reviews into the

    contract Be clear and specific

    Be timely

    The State is ultimately accountable for theproject

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    Learning Objectives

    What is project management?

    Why is it important?The role of the project manager

    Keys to success projects

    Keys to a successful projectsManaging the Contractor

    Managing the Project

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    Manage the Project

    Successful project

    management is delivering a

    quality product that meets the

    customers requirementswithin time, scope, and budget.

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    Project Management

    Potholes

    Giving away the farm

    Giving the contractor or developer too

    much control, responsibility, orauthority

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    Project Management

    Potholes

    Being a Sugar Daddy

    Not managing scope creep

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    Beware of scope creep

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    But what is it?

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    Ask these questions!

    Is it a must?

    Can the customer/user do the job without it?

    Does it contribute to the viability of the

    system?

    Does it add value as a feature/function to thesystem?

    Is it worth the additional cost?

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    Keeping Control of the Budget

    B d t/C t M t

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    Budget/Cost Management

    Monitor project spending

    When a variance occurs,

    determine the cause

    Change the execution of theproject, reduce scope, or

    submit an APDU

    Prevent unapproved

    changes to the project

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    Project Management

    Potholes

    Buying a car withoutchecking under the hood

    Focusing on the system front-end

    processes

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    Focus on the entire project

    Report?

    What report?

    What is a report?

    Documentation.duh

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    Project Management

    Reporting

    Establish reporting requirements upfront

    Include the good, the bad, and the ugly

    Be brief but accurate

    Management really does want to know!

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    Project Management

    Potholes

    You snooze, you lose

    Not obtaining prior approval

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    HINHIN

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    Project Management Tips

    Project Manager does no work other

    than manage the project!

    Project Manager spends 90% of time

    communicating

    HINT:

    HINT:ItItsin

    sinthe901!

    the901!

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    Project Management Tips

    Establish the right relationships

    Establish a speedy conflict resolution

    process

    Operations perspective is key to

    production

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    Project Management Tips

    Be flexible

    Be firm

    Check egos at the door!

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    Summary

    Defined project management

    Importance of project management

    Role of the project manager

    Keys to successful projects

    Managing the Contractor

    Managing the Project

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    PMBOK

    The 9 Things in the PMBOK

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    The PMBOK Project Management Body of Knowledge

    sum of knowledge within the profession of project

    management

    used to document and standardize generally

    accepted project management information and

    practices

    produced by the Project Management Institute

    revised and reprinted every 4 years fourth

    edition is available now.

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    The 9 Things an area of project management defined by its

    knowledge requirements and described in terms of itsassociated process, practices, inputs, outputs, toolsand techniques

    identified knowledge areas (the things)1. Project Integration Management

    2. Project Scope Management

    3. Project Time Management

    4. Project Cost Management

    5. Project Quality Management6. Project Human Resource Management

    7. Project Communications Management

    8. Project Risk Management

    9. Project Procurement Management

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    1. Project Integration Management

    effective integration of the processes required to

    accomplish project objectives processes include

    1. project charter development

    2. preliminary project scope statement

    development3. project management plan development

    4. project execution

    5. monitoring and control of project work

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    2. Project Scope Management

    defines and controls what is and is not included in

    the project processes include

    1. scope planning

    2. scope definition

    3. creation of a Work Breakdown Schedule4. scope verification

    5. scope control

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    3. Project Time Management

    includes processes required for the timely

    completion of a project processes include

    1. defining activities

    2. sequencing activities

    3. estimating resource activities4. estimating duration of activities

    5. developing the project schedule

    6. controlling the project schedule

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    4. Project Cost Management

    planning, estimating, budgeting and controllingcosts to ensure the project can be completed

    within the approved budget

    processes include

    1. cost estimating2. cost budgeting

    3. cost control

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    5. Project Quality Management

    all activities that determine quality policies,objectives and responsibilities for the project to

    satisfy the needs for which it was undertaken

    processes include

    1. quality planning2. performing quality assurance

    3. performing quality control

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    6. Project Human ResourceManagement

    processes that organize and manage the projectteam

    processes include:

    1. human resource planning

    2. acquiring the project team3. developing the project team

    4. managing the project team

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    7. Project CommunicationsManagement

    activities to ensure project information is timelyand appropriately generated, collected,

    distributed, stored, retrieved and disposed of

    processes include

    1. communications planning2. information distribution

    3. performance reporting

    4. managing stakeholders

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    8. Project Risk Management processes to increase the probability and impact

    of positive events and decrease the probabilityand impact of negative events

    updated throughout the project processes include

    1. risk management planning

    2. risk identification

    3. qualitative risk analysis4. quantitative risk analysis

    5. risk response planning

    6. risk monitoring and control

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    9. Project ProcurementManagement processes to purchase/acquire the products,

    services or results needed to perform the projectwork

    includes contract management and change controlprocesses to administer contracts or purchaseorders

    processes include:1. planning purchases and acquisitions

    2. contract planning

    3. requesting seller responses

    4. selecting sellers

    5. contract administration

    6. contract closure

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    In conclusion . . .

    . . . follow process and progress will follow.

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    Project Management Resources

    Project Management Institute home of the ProjectManagement Body of Knowledge (PMBOK)

    http://www.pmi.org/Pages/default.aspx

    NYS Project Management Guidebook Release 2http://www.oft.state.ny.us/pmmp/guidebook2/index.htm

    FNS Handbook 901, Chapter 5http://www.fns.usda.gov/apd/Handbook_901/V_1-2/Chapter_5.pdf

    http://www.pmi.org/Pages/default.aspxhttp://www.oft.state.ny.us/pmmp/guidebook2/index.htmhttp://www.oft.state.ny.us/pmmp/guidebook2/index.htmhttp://www.pmi.org/Pages/default.aspx