Learning Centre - randpark.co.za
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Transcript of Learning Centre - randpark.co.za
Learning Centre The Learning Centre provides our employees with exciting and interesting experiences to practice, enrich, develop, and enhance their learning. Through developing our employees, we can give our team the skills they need to improve their day-to-day work, get better outcomes, and create a unique experience for our members and themselves. A better-trained team brings increased satisfaction and enjoyment for all.
LEARNING CENTRE BOOKINGS
DATE : …........./…........../…..........
COMPUTER A COMPUTER B
TIME NAME & SURNAME DEPT. CELL NO. TIME NAME & SURNAME DEPT. CELL NO.
7am - 9am 7am - 9am
9am - 11am 9am - 11am
11am - 1pm 11am - 1pm
1pm - 3pm 1pm - 3pm
3pm - 5pm 3pm - 5pm
5pm - 7pm 5pm - 7pm
Please adhere to these learning centre rules:
Bookings will be managed to ensure everyone gets a fair opportunity
The centre is open from 7am - 7pm daily
Noise is strictly prohibited
Eating or drinking in the centre is not allowed
Please adhere to the club house dress code
Keep your phone on silent
A file will be kept at reception to allow for bookings to be made
Some of Our Achievers
Training Plan
Name Surname Course name / Learning programme Name of training provider Training
Start date
Actual / Planned
Training End Date
Duration of Training - Hour(s)/ Day(s)
Type of training i.e. learnership; internship; skills programme; short course; ABET; computer; bursary
Training Internal/ External
NQF Level Level of training - Entry / Intermediate / Advanced
Cost of training
GOLF COURSE / MAINTENANCE
Geofrey Masambula Brush-Cutting & Tree Care Roger Innes 10/03/2021 10/03/2021 3 hrs Short Course Internal Entry
Collins Mokgobi Brush-Cutting & Tree Care Roger Innes 10/03/2021 10/03/2021 3 hrs Short Course Internal Entry
Caswell Mohale Brush-Cutting & Tree Care Roger Innes 10/03/2021 10/03/2021 3 hrs Short Course Internal Entry
Siyabonga Mkhize Brush-Cutting & Tree Care Roger Innes 10/03/2021 10/03/2021 3 hrs Short Course Internal Entry
Eddex Mathebula Arcwelding and Safety Stephan Jacobs 10/03/2021 10/03/2021 3 hrs Short Course Internal Entry
Wonder Boyce Arcwelding and Safety 10/03/2021 10/03/2021 3 hrs Short Course Internal Entry
Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 Short Course Internal Entry
Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 2 Short Course Internal Entry
Safety and equipment Stephan /Roger 2021/08/03 2021/08/03 2 Short Course Internal Entry
Rules course Rikert Schalkwyk 2021/05/03 2021/05/03 Short Course Internal Entry
Reel grinding Stephan Jacobs 24/02/2021 24/02/2021 2 Short Course Internal Entry
Fluids and Care Stephan Jacobs 17/03/2021 17/03/2021 2 Short Course Internal Entry
Greens mowing Roger Innes 17/03/2021 17/03/2021 2 Short Course Internal Entry
Welding Stephan Jacobs 24/03/2021 24/03/2021 2 Short Course Internal Entry
Attention to detail Roger Innes 24/03/2021 24/03/2021 2 Short Course Internal Entry
Frans Kekana Basic Rules of Golf Basic Rikert Schalkwyk 10/03/2021 10/03/2021 1 hr Skills programme Internal Entry
Simon Makhado Basic Rules of Golf Basic Rikert Schalkwyk 10/03/2021 10/03/2021 1 hr Skills programme Internal Entry
Mahlatse Nonyane Basic Rules of Golf Basic Rikert Schalkwyk 10/03/2021 10/03/2021 1 hr Skills programme Internal Entry
Phumlani Manana Basic Rules of Golf Basic Rikert Schalkwyk 10/03/2021 10/03/2021 1 hr Skills programme Internal Entry
Abram Ngonsheng Basic Rules of Golf Basic Rikert Schalkwyk 10/03/2021 10/03/2021 1 hr Skills programme Internal Entry
Tania Kisten Jonas May-21
Geraldine Van Biljon Jonas May-21
Bridgette Modiakgotla Jonas May-21
Nadja Daniell Jonas May-21
Tania Kisten Accounting Knowledge Jun-21
Geraldine Van Biljon Accounting Knowledge Jun-21
Bridgette Modiakgotla Accounting Knowledge Jun-21
Nadja Daniell Accounting Knowledge
FOOD & BEVERAGE
Mavis Hadebe Hygiene Practices Sanitec / Branson
Sihle Skwambane Hygiene Practices Sanitec / Branson
Oageng Semfeng Hygiene Practices Sanitec / Branson
Portia Sekatane Hygiene Practices Sanitec / Branson
John Nxumalo Hygiene Practices Sanitec / Branson
Eunice Mseleku Hygiene Practices Sanitec / Branson
Phillip Modisakeng Hygiene Practices Sanitec / Branson
Sibusiso Masutha Hygiene Practices Sanitec / Branson
Milton Sikhakhane Barista Training CIRO
Mulungisi Thabethe Barista Training CIRO
Trymore Tshuma Barista Training CIRO
Tholakele Nxumalo Barista Training CIRO
Else Ndlovu Barista Training CIRO
Tonny Mwanza Barista Training CIRO
Godfrey Motihamme Barista Training CIRO
Nicholas Monareng Alcohol Training
Theresa More Alcohol Training
Flata Ncube Alcohol Training
Tinah Mathe Alcohol Training
Ensford Mokau Alcohol Training
Tebogo Mpshane Alcohol Training
Xolani Mathebe Alcohol Training
Antonette Khoza Alcohol Training
All Staff Staff Course Awareness Roger/ Rikert Internal
Randpark Product Knowledge Sihle/Supplier Wines/Distell/Louis 57
CMASA Learnerships
Personal Finance Management
MAINTENANCE
Stix Muzila Hand & Power tools
Thomas Ndlovu Hand & Power tools
Thabo Potlwane Basic Handyman/General Maintenance
Stix Muzila Basic Electricity
Thomas Ndlovu Basic Electricity External
Thabo Potlwane Basic Electricity External
Stix Muzila Basic refrigeration External
Thomas Ndlovu Basic refrigeration External
Thabo Potlwane Basic refrigeration External
Stix Muzila Confined Spaces
Thomas Ndlovu Confined Spaces
Thabo Potlwane Confined Spaces
Stix Muzila Working at Heights
Stix Muzila Air conditioning Systems External
Thomas Ndlovu Air conditioning Systems External
Thabo Potlwane Air conditioning Systems External
SECURITY
Saul Stiglingh Fire Fighting
Stephan Jacobs Fire Fighting
Simon Molokamme Fire Fighting
Simon Makhado Fire Fighting
Patrick Baloyi Fire Fighting
Steven Steven Fire Fighting
Saul Stiglingh Health & Safety
HOUSEKEEPING
Thuli Nxumalo Chemical usage
Petrus Mosweu
RECEPTION
Gugulethi Skosana Telephone Etiquette External
Nokuthula Dlamini Telephone Etiquette External
Simphiwe Simango Telephone Etiquette External
Frans Kekana Rules of Golf Level 1 RCA External
Rikert Schalkwyk Rules of Golf Level 1 RCA External
Victor Myaka Rules of Golf Level 1 RCA External
Daniel Ngobeni Rules of Golf Level 1 RCA External
Simon Makhado Rules of Golf Level 1 RCA External
Steve Mfolo Online booking Digiwedge Internal
Tiisetso Mpopo Online booking Digiwedge Internal
Lee Gene Kleu Online booking Digiwedge Internal
Rikert Schalkwyk Online booking Digiwedge Internal
Sergio Matsiong Online booking Digiwedge Internal
Catering Staff SANITECH - Restaurant Cleaning Best Practise SANITECH
Catering Staff BOH & FOH - Waste management BOH & FOH
Albert Clack Management/ Union Relations Pons Process
Roger Innes Management/ Union Relations Pons Process
Francois Swart Management/ Union Relations Pons Process
Johan Van Der Nest Management/ Union Relations Pons Process
Seth Sepeng Management/ Union Relations Pons Process
Sihle Skwambane Management/ Union Relations Pons Process
Frans Kekana Management/ Union Relations Pons Process
Willie Boschoff Management/ Union Relations Pons Process
Stephan Jacobs Management/ Union Relations Pons Process
James Tyamzashe Management/ Union Relations Pons Process
Training Report
First Name Surname Course name / Learning programme Name of training provider
Training Start date
Actual / Planned Training End Date
Duration of Training - Hour(s)/Day(s)
Type of training i.e. learnership; internship; skills programme; short course; ABET; Computer; Bursary
NQF Level Level of training - Entry / Intermediate / Advanced
Cost of training
Simon Molokomme Set up reels and Maintenance Stephan Jacobs 24/02/2021 24/02/2021 3 hrs short course
Wonder Boyce Set up reels and Maintenance Stephan Jacobs 24/02/2021 24/02/2021 3 hrs short course
Eddex Mathebula Set up reels and Maintenance Stephan Jacobs 24/02/2021 24/02/2021 3 hrs short course
Geofrey Masambula Brush-Cutting & Tree Care Roger Innes 10/03/2021 10/03/2021 3 hrs short course
Collins Mokgobi Brush-Cutting & Tree Care Roger Innes 10/03/2021 10/03/2021 3 hrs short course
Caswell Mohale Brush-Cutting & Tree Care Roger Innes 10/03/2021 10/03/2021 3 hrs short course
Siyabonga Mkhize Brush-Cutting & Tree Care Roger Innes 10/03/2021 10/03/2021 3 hrs short course
Eddex Mathebula Arcwelding and Safety Stephan Jacobs 10/03/2021 10/03/2021 2 hrs short course
Wonder Boyce Arcwelding and Safety Stephan Jacobs 10/03/2021 10/03/2021 2 hrs short course
Eddex Mathebula Arcwelding and Safety Stephan Jacobs 10/03/2021 10/03/2021 2 hrs short course
Moses Ngoasheng Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Phillemon Lamola Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Benjamin Sibuni Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Wesley Makubela Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Thapelo Maja Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Kabelo Molobelo Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Daniel Ramuema Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Witness Metame Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Admire Ncube Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Mpho Tjatji Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Thabo Ubisi Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Japhta Mokgobi Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Nicolas Monareng Bunker raking and presentation Roger Innes 17/02/2021 17/02/2021 2 hrs
Sam Malaza Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
Caswell Mohale Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
Charles Mathebula Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
Kamogelo Malele Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
Phumlani Manana Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
Titus Malebati Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
Matome Mokgobi Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
Cuthbert Ncube Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
Johanna Maja Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
Frans Teffo Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
Solly Maja Greasing procedures Stephan Jacobs 17/02/2021 17/02/2021 1 hr
All Course Employees Safety and equipment Stephan/Roger 08/03/2021 08/03/2021
All Course Employees Rules course
Rikert Schalkwyk 05/03/2021 05/03/2021
All Course Employees Reel grinding Stephan Jacobs 24/02/2021 24/02/2021
All Course Employees Fluids and Care Stephan Jacobs 17/03/2021 17/03/2021
All Course Employees Greens mowing Roger Innes 17/03/2021 17/03/2021
All Course Employees Welding Stephan Jacobs 24/03/2021 24/03/2021
All Course Employees Attention to detail Roger Innes 24/03/2021 24/03/2021
Frans Kekana Basic Rules of Golf Basic Rikert Schalkwyk 10/03/2021 10/03/2021
1 hr
Simon Makhado Basic Rules of Golf Basic Rikert Schalkwyk 10/03/2021 10/03/2021
1 hr
Mahlatse Nonyane Basic Rules of Golf Basic Rikert Schalkwyk 10/03/2021 10/03/2021
1 hr
Phumlani Manana Basic Rules of Golf Basic Rikert Schalkwyk 10/03/2021 10/03/2021
1 hr
Abram Ngonsheng Basic Rules of Golf Basic Rikert Schalkwyk 10/03/2021 10/03/2021
1 hr
Moses Ngoasheng Tournament Preparation Roger Innes 2 hr
Philemon Lamola Tournament Preparation Roger Innes 2 hr
Admire Ncube Tournament Preparation Roger Innes 2 hr
Witness Metane Tournament Preparation Roger Innes 2 hr
Mpho Tjatjie Tournament Preparation Roger Innes 2 hr
Mahlatse Nonyane Tournament Preparation Roger Innes 2 hr
Wesley Makhubela Tournament Preparation Roger Innes 2 hr
Kabelo Molobela Tournament Preparation Roger Innes 2 hr
Abram Ngoasheng Tournament Preparation Roger Innes 2 hr
Benjamin Ubisi Tournament Preparation Roger Innes 2 hr
Nicholas Monareng Tournament Preparation Roger Innes 2 hr
Frans Maja Tournament Preparation Roger Innes 2 hr
Alfred Mokau Capsule CIRO 18/02/2021 18/02/2021
Tholakele Nxumalo Capsule CIRO 18/02/2021 18/02/2021
Linda Moyo Capsule CIRO 18/02/2021 18/02/2021
Ensford Mokau Capsule CIRO 18/02/2021 18/02/2021
Mlungisi Thabede Capsule CIRO 18/02/2021 18/02/2021
Xolani Mathebe Capsule CIRO 18/02/2021 18/02/2021
Linda Moyo Liquid Coffee CIRO 18/02/2021 18/02/2021
Ensford Mokau Liquid Coffee CIRO 18/02/2021 18/02/2021
Alfred Mokau Liquid Coffee CIRO 18/02/2021 18/02/2021
Tholakele Nxumalo Liquid Coffee CIRO 18/02/2021 18/02/2021
Tonny Mwanza Liquid Coffee CIRO 18/02/2021 18/02/2021
Sergio Matsiong Liquid Coffee CIRO 18/02/2021 18/02/2021
Tiisetso Mpopo Liquid Coffee CIRO 18/02/2021 18/02/2021
Flata Ncube Liquid Coffee CIRO 18/02/2021 18/02/2021
Rosy Khabisa Liquid Coffee CIRO 18/02/2021 18/02/2021
Moses Mulungufhala Liquid Coffee CIRO 18/02/2021 18/02/2021
Xolani Mathebe Liquid Coffee CIRO 18/02/2021 18/02/2021
Mlungisi Thabede Liquid Coffee CIRO 18/02/2021 18/02/2021
Grabriel Moatshe Liquid Coffee CIRO 18/02/2021 18/02/2021
Zandile Mayo Liquid Coffee CIRO 18/02/2021 18/02/2021
Tinabel Mathe Liquid Coffee CIRO 18/02/2021 18/02/2021
Neo More Liquid Coffee CIRO 18/02/2021 18/02/2021
Neo More Barista Training CIRO 19/02/2021 19/02/2021
Keneilwe Khoza Barista Training CIRO 19/02/2021 19/02/2021
Else Ndlovu Barista Training CIRO 19/02/2021 19/02/2021
Tinah Mathe Barista Training CIRO 19/02/2021 19/02/2021
Trymore Tshuma Barista Training CIRO 19/02/2021 19/02/2021
Godfrey Motihamme Barista Training CIRO 19/02/2021 19/02/2021
Moses Mulungufhala Barista Training CIRO 19/02/2021 19/02/2021
Buhle Mdlonga Barista Training CIRO 19/02/2021 19/02/2021
Tebogo Mphshane Barista Training CIRO 19/02/2021 19/02/2021
Patrick Senetle Barista Training CIRO 19/02/2021 19/02/2021
Gabriel Moatshe Barista Training CIRO 19/02/2021 19/02/2021
Rosy Khabisa Barista Training CIRO 19/02/2021 19/02/2021
Nicholas Monareng Alcohol Training Distell/ Louis 57
Theresa More Alcohol Training Distell/ Louis 57
Flata Ncube Alcohol Training Distell/ Louis 57
Tinah Mathe Alcohol Training Distell/ Louis 57
Ensford Mokau Alcohol Training Distell/ Louis 57
Tebogo Mpshane Alcohol Training Distell/ Louis 57
Xolani Mathebe Alcohol Training Distell/ Louis 57
Antonette Khoza Alcohol Training Distell/ Louis 57
Francois Swart Club Governance CMASA 25/03/2021 25/03/2021
Leanne Chilvers Risilient Leadership CMASA 08/03/2021 08/03/2021
Gaby Lubeck POPI CMASA 12/05/2021 12/05/2021
Leanne Chilvers POPI CMASA 12/05/2021 12/05/2021
Gaby Lubeck Ideas Fair - Innovation CMASA 01/05/2021 01/05/2021
Albert Clack Industrial Relations & HR Training 10/05/2021 11/05/2021
James Tyamzashe Industrial Relations & HR Training 10/05/2021 11/05/2021
Frans Kekana Industrial Relations & HR Training 10/05/2021 11/05/2021
Ezekiel Modise Industrial Relations & HR Training 10/05/2021 11/05/2021
Johan Van der Nest Industrial Relations & HR Training 10/05/2021 11/05/2021
Roger Innes Industrial Relations & HR Training 10/05/2021 11/05/2021
Seth Sepeng Industrial Relations & HR Training 12/05/2021 13/05/2021
Rikert Schalkwyk Industrial Relations & HR Training 12/05/2021 13/05/2021
Sihle Skwambane Industrial Relations & HR Training 12/05/2021 13/05/2021
Tania Kisten Industrial Relations & HR Training 12/05/2021 13/05/2021
Willie Boshoff Industrial Relations & HR Training 12/05/2021 13/05/2021
Saul Stiglingh Industrial Relations & HR Training 12/05/2021 13/05/2021
Wonder Boyce Cooling System on Machines Stephan Jacobs 2 hr
Simon Molokomme Cooling System on Machines Stephan Jacobs 2 hr
Eddex Mathebula Cooling System on Machines Stephan Jacobs 2 hr
Albert Clack Industrial Relations & HR Training 10/05/2021 11/05/2021
James Tyamzashe Industrial Relations & HR Training 10/05/2021 11/05/2021
Frans Kekana Industrial Relations & HR Training 10/05/2021 11/05/2021
Ezekiel Modise Industrial Relations & HR Training 10/05/2021 11/05/2021
Johan Van der Nest Industrial Relations & HR Training 10/05/2021 11/05/2021
Roger Innes Industrial Relations & HR Training 10/05/2021 11/05/2021
Seth Sepeng Industrial Relations & HR Training 12/05/2021 13/05/2021
Rikert Schalkwyk Industrial Relations & HR Training 12/05/2021 13/05/2021
Sihle Skwambane Industrial Relations & HR Training 12/05/2021 13/05/2021
Tania Kisten Industrial Relations & HR Training 12/05/2021 13/05/2021
Willie Boshoff Industrial Relations & HR Training 12/05/2021 13/05/2021
Saul Stiglingh Industrial Relations & HR Training 12/05/2021 13/05/2021
Leanne Chilvers Equity Training Pons Process 01/06/2021 01/06/2021
Gugulethu Sikhosana Equity Training Pons Process 01/06/2021 01/06/2021
Ezekiel Modise Equity Training Pons Process 01/06/2021 01/06/2021
Thuli Nxumalo Equity Training Pons Process 01/06/2021 01/06/2021
Larry Mashaba Equity Training Pons Process 01/06/2021 01/06/2021
Tholakele Nxumalo Equity Training Pons Process 01/06/2021 01/06/2021
Johan Van der Nest Equity Training Pons Process 01/06/2021 01/06/2021
Francois Swart Equity Training Pons Process 01/06/2021 01/06/2021
Rikert Schalkwyk Equity Training Pons Process 01/06/2021 01/06/2021
Albert Clack Equity Training Pons Process 01/06/2021 01/06/2021
Tania Kisten Management Accounts 11/06/2021 11/06/2021
Geraldine Van Biljon Management Accounts 11/06/2021 11/06/2021
Bridgette Modiakgotla Management Accounts 11/06/2021 11/06/2021
Albert Clack Management Accounts 11/06/2021 11/06/2021
Bridgette Modiakgotla Petty Cash 10/06/2021 10/06/2021
Bridgette Modiakgotla Digiwedge Reconciliation 22/06/2021 22/06/2021
Geraldine Van Biljon Digiwedge Reconciliation 22/06/2021 22/06/2021
Frans Kekana Rules of Golf R&A 15/06/2021
Johan Van der Nest Incident Reporting Saul Stiglingh 11/06/2021 11/06/2021
Nadja Daniell Incident Reporting Saul Stiglingh 11/06/2021 11/06/2021
Tania Kisten Incident Reporting Saul Stiglingh 11/06/2021 11/06/2021
Bridgette Madiakgotla Incident Reporting Saul Stiglingh 11/06/2021 11/06/2021
Geraldine Van Biljon Incident Reporting Saul Stiglingh 11/06/2021 11/06/2021
Gugulethu Sikhosana Incident Reporting Saul Stiglingh 17/06/2021 17/06/2021
Nokuthula Dlamini Incident Reporting Saul Stiglingh 17/06/2021 17/06/2021
Simphiwe Simango Incident Reporting Saul Stiglingh 17/06/2021 17/06/2021
Felicia Sethokga Incident Reporting Saul Stiglingh 17/06/2021 17/06/2021
Frans Kekana Incident Reporting Saul Stiglingh 18/06/2021 18/06/2021
Victor Maefala Incident Reporting Saul Stiglingh 18/06/2021 18/06/2021
Daniel Ngobeni Incident Reporting Saul Stiglingh 18/06/2021 18/06/2021
Simon Makhado Incident Reporting Saul Stiglingh 18/06/2021 18/06/2021
Baxolile Komanisi Incident Reporting Saul Stiglingh 18/06/2021 18/06/2021
Shepard Zihura Incident Reporting Saul Stiglingh 18/06/2021 18/06/2021
Development Programme – E-Learning CMASA Online Learning Portal
Online Courses A Brief Overview Business Principals (CMASA) The course is based on the book by Ray Dalio called Principles. The objective of this course is to teach
you a set of key business and life principles that will help to create consistency in how you tackle the various challenges that come your way.
Emotional Intelligence: Understanding the Six Fundamental Human Needs In this course we explore the six critical and practical humans needs which drive our behaviour daily. These needs form a fundamental understanding of how your team tick as well as what makes them different.
An Introduction to Goals, Critical Success Factors & KPI's How to create a set of goals, critical success factors and KPI’s for you and your team. It’s time to create progressive accountability in your business & life.
Bulletproof your Psychology: a resourceful Mindset in Uncertain Times [CMASA] It has never been more important than now to bulletproof your day-to-day thinking. This module provides you with the necessary focus areas to remain optimistic as well as the perspective to seek the next opportunity. Let’s get stuck in.
The Indispensable Employee When we contribute intelligently to our organisation, we create unique value. Knowing how to do this in all facets of our work is what makes us truly indispensable. Join us in unlocking the indispensable employee in you.
Human Resource Management [CMASA] Human Resource Management is the process of recruiting, selecting employees, providing proper orientation and induction, imparting proper training, and developing skills. In this course, you will learn some of these responsibilities.
Administrative Assistant [CMASA] Administration roles and responsibilities include providing support for all types of organisations, businesses, and staff members. You will learn some of their responsibilities in this course.
R&A Level 1 Online Course [CMASA] This Level 1 online Rules Academy is the first stage to learning the Rules of Golf so that you can apply them correctly when playing the game. The aim is to help you to improve your knowledge of the Rules that are most important for play.
Etiquette in the Workplace [CMASA] Having etiquette rules at your workplace is essential if you want to foster a professional and civilised environment for anyone who interacts with your company. We will cover some of these aspects in this course.
Introduction to the World of Whisky [CMASA] Enhance your understanding of Whisky: A unique walk through the World of Whisky from different perspectives.
Creating an Exceptional Retail Culture & Experience [CMASA] A course designed to assist you with the cultivation of a healthy retail environment both for the employees as well as for customers.
RCA & CMASA Present: Championing Management & Leadership This course is directed at individuals who are seeking to develop a more cohesive team underneath them and build a culture with clear expectation and accountability structures.
Introduction to wine: From the Grape to the bottle [CMASA] The Grape to Bottle Wine Module has been designed to provide you with a fundamental understanding of how wine starts as a fruit and ends as a delicious liquid. We unpack the wine-making process as well as understand how flavour is created.
The Ingredients of a World Class Waiter In this module we look at the attributes of the finest waiters across the world. These attributes we call the ingredients of a first-class waiter. People who embody these attributes are the true professionals of hospitality.
Three Relationships in Hospitality A course focusing on the three key fundamental relationships of hospitality. A foundation course to get you on the path to exponential career growth.
Waiter Excellence: Hard Skills This module looks at the hard skills that are important to every service professional.
EMPLOYEES REGISTERED ON E-LEARNING Tinah Mathe Tony Mwanza Linda Moyo Mgcini (Milton) Sikhakhane Keneilwe Khoza Flatter Ncube Shan Richards Fortune Mwasa Sibusiso Masutha Zwivhuya Muzila Simphiwe Simango Daniel Ngobeni Samuel Malaza Phumulani Manana Daniel Ramuema Stephens Mfolo Geraldine Van Biljon Nadja Daniell
The above 18 employees have access to all the above courses.
CMASA PROGRAMMES - Registered Felicia Sethokga James Tyamzaske Tebogo Mpshane
Information from the Questionnaire Tracy Rehman Jonas - In-house training - Johan
Tracy Rehman / Leanne Chilvers / Patricia Verwey Social Media / Digital Marketing : Get more info as what the courses entail - Albert
Gaby Lubeck Social Media / Microsoft Office : Get more info as what the courses entail - Albert
Gaby Lubeck / Leanne Chilvers POS - In-house training - Albert
Leanne Chilvers Finance Courses : Obtain quotation - Johan /Albert
CMASA 2021/2022 Training Guide April 2021
Workshop/Webinar Description Target Group Accredited Education Points
Ask us Anything – Finance Sharing ideas around building financial dashboards for your Club, focused on trends and statistics.
General / Finance / Ops Managers No 0
Health & Safety (SHE Rep) The Functions of the Workplace Health and Safety Representative (SHE Rep) course is focused on providing delegates with knowledge and skills to fulfil their SHE Rep functions within their company.
Nominated Health and Safety Representatives
Yes 5
WSP/ATR – A practical Session
This practical session will assist learners with the required knowledge and skills to draw up a Workplace Skills Plan and Annual Training Report. In addition, this session will show them how to submit their Mandatory Grant application successfully.
Finance / HR Managers No 3
BMI – Club Management CMASA currently delivers all the required BMI programmes which were developed by (CMAA) and are used by seven Club Associations worldwide as the framework for their education programmes.
Club Managers / Aspiring Club Managers
CMAA TBC
Customer Service The Customer Service training programme is for delegates to become more professional and effective in the way they handle both face to face and telephone service when dealing with internal and external customers. Delegates will understand the impact on them and their organisation of providing the best possible service to customers in a professional and effective manner.
All Staff Yes 3
May 2021
Ask us Anything – Idea Fair The purpose of the Idea Fair for Clubs is to share innovative ideas with each other in specific categories.
General/Marketing / Ops Managers
No 0
BBBEE for Clubs This workshop will shed some light on all the different elements of the Specialised BBBEE scorecard and provide insights into the growing importance of being BBBEE compliant.
Nominated Health and Safety Representatives
No 2
Written/Verbal Communication
This workshop will provide the necessary skills to communicate effectively and help improve written and verbal communication skills. Effective communication is one of the most important life skills we can learn—yet we don't usually put a lot of effort into it.
Line Staff Yes 3
Club Governance – Committee Dynamics
Committee ‘Micro- management’ leads to good managers leaving and bad managers staying. This session gives you some practical tips on improving your committee structures to ensure your club has structures that are sustainable and successful.
Club Managers / HOD’s / Committee Members
No 2
Caddy Training Aimed at improving the skills of golf caddies in skills areas like communication with members, golf rules, workplace hygiene etc.
Caddies Yes 3
June 2021
Ask us Anything – MID Mentor/Mentee
Question and answer session for all registered MID students focussing on obstacles arising from their MID studies.
Enrolled MID Students No 0
First Aid Level 1 A modular course based on international emergency scene management standards in accordance with the latest protocols. Delegates will attain the knowledge on providing basic life support to stabilise a patient prior to transfer to medical services.
Nominated First Aid Representatives
Yes 3
Popia Manage your entire POPIA program and demonstrate compliance. Maintain your registration at the regulator. Maintain a record of your data processing activities. Adopt and implement required governance policies.
General / Marketing / HR Managers
No 3
Empathy and Compassion This inspiring session touches the basics of empathy and compassion. How to build connection and resolve conflict through empathy and compassion. Perfect for hospitality staff.
Line Staff No 2
Tax for Clubs This workshop is especially aimed at recreational clubs focussing on the special tax dispensation, partial taxation, receipts, and accruals exempt from income tax and many more relevant topics.
General / Finance Managers No 2
July 2021
CMASA - Clubhouse A new networking platform amongst peers aimed at General Managers to discuss issues faced in their clubs, industry trends etc.
Club Managers No 0
Member Marketing A focused webinar on defining value in the modern era for clubs, what attracts prospective members, how to create a sense of community and many more relevant topics will be covered.
Club Managers / Marketing Staff No 2
Waitron Training This workshop will be covering soft and hard skills for new and existing waitron staff. F&B Staff Yes 4
Social Media This social media training is about online content strategy and provides the insights on trends and good examples from the industry
Club Managers / Aspiring Club Managers
CMAA TBC
Fire Fighting and Evacuation A modular course for employees who are appointed as fire fighters and fire marshals within their workplace, to comply with the Occupational Health and Safety Act.
Nominated Fire Fighting Representatives
Yes 4
August 2021
Ask us Anything – Recruitment
How to hire for character? Get inspired by a new outlook on recruitment. By adding new touch points in your process and a new line of questioning, you can obtain different insights of your candidate.
General / Finance / HR Managers No 0
Risk Awareness This workshop is aimed to build awareness and inspire Managers to look at their business and identify possible future risks and threats, to be better prepared for disruptive crisis situations that may occur. Once specific (and unexpected) risks have been identified how to put the necessary risk mitigating strategies in place.
General / Finance Managers No 2
Reception Training As the public face and voice of your club, you need to have excellent communication skills and conduct yourself in a professional manner. Whether you have been a receptionist for 2 or 20 years, you will benefit from this training and equip you with the key telephone, communication, and customer care skills.
Reception Staff Yes 3
Annual Conference Club Industry Summit 2021
A true Club Industry Summit in collaboration with other sport & golf bodies to Reshape the Future of Club Industry together. We will offer all delegates an inspiring, interactive and, transformative program with great networking opportunities. Reconnecting and Reshaping our Industry.
Club Managers/HOD’s No 10
September 2021
Ask us Anything – Podcasts Podcasts are one of the easiest and most inspiring ways to promote your business or brand. Learn how to host, plan, record, and launch your own podcast
General / Ops / Marketing Managers
No 0
Innovation Incubator Unchaining innovation is not only about creativity and brainstorming. Innovation is a mindset and a leadership skill. In this workshop you will learn more about managing innovation and how to use tools like an innovation compass.
Club Managers / HOD’s No 2
First Aid Level 1 A modular course based on international emergency scene management standards in accordance with the latest protocols.
Nominated First Aid Representatives
No 3
Delegates will attain the knowledge on providing basic life support to stabilise a patient prior to transfer to medical services.
Onboarding New Committee Members
How to onboard your stakeholders in committees. This workshop empowers you to influence the decision-making process and collaborate effectively with your committees.
Club Managers No 2
Marshal Training This workshop is aimed at instilling marshals with skills like monitoring the pace of play, reminding groups that fall out of position of ways to speed up pace, ensuring the golf course policies are followed. Focused on high quality customer service, and interacting with golfers in a friendly, helpful manner.
Marshals No 2
October 2021
CMASA Clubhouse A new networking platform amongst peers aimed at General Managers to discuss issues faced in their clubs, industry trends etc.
Club Managers No 2
Presentation Skills This workshop is designed to make speaking in public less terrifying and more enjoyable. The attendee will learn how to structure a compelling program, use various types of visual aids, and effectively engage audiences.
All Staff Yes 3
Health & Safety (SHE Rep) The functions of the Workplace Health and Safety Representative (SHE Rep) course is focused on providing delegates with knowledge and skills to fulfil their SHE Rep functions within their company.
Nominated Health and Safety Representatives
No 5
Crisis Communication & Reputation Management
“One small incident can quickly turn into a reputational nightmare” But if you are prepared and skilled, you can control the damage. This workshop prepares managers for a communication crisis and provides the insights how to guard your Club’s reputation.
Club Managers / HOD’s No 2
Stock Control This workshop will assist staff to acquire essential basic knowledge and skills to manage and control stock.
All Staff Yes 3
November 2021
Ask us Anything – MID Mentor Mentee
Question and answer session for all registered MID students focussing on obstacles arising from their MID studies.
Enrolled MID Students No 0
Personal Branding Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in the participant’s personal and professional lives. With this workshop the participants will be able to share their vision and passions with others in your club. You are your brand, so protect it. Live it.
All Staff No 2
Telephone Etiquette One of the most common ways our members and partners interface with employees is through the telephone. This training intervention will provide your employees with the necessary techniques and skills that will enhance your Club’s image.
All Staff No 2
Managing Meetings This workshop will assist you to make meetings shorter, more effective, and productive with clear guidelines and structure while ensuring effective participation.
Club Managers / HOD’s No 2
Supervisory Training This workshop is aimed at developing effective managerial skills essential to success in the industry. Topics include how to increase productivity; communicate effectively; manage conflict and change; and use time- management techniques.
Line Supervisors Yes 3
December 2021 Ask us Anything – Idea Fair (Holiday Edition)
The purpose of the Idea Fair for Clubs is to share innovative ideas with each other in specific categories. This session will focus on innovative ideas to drive business around the holiday season.
General / Finance / Ops Managers
No 0
January 2022
Vision 2022 An interactive session looking at the year ahead by analysing the good and bad of 2021 and rethink the future.
Club Managers / HOD’s No 0
Employee Engagement “To win in the marketplace, you must first win in the workplace”. This workshop will assist you in engaging your workforce. You will learn the best practice principles of engagement, strategy design and will be challenged to convert “best practice” into “best fit” for your club.
Club Managers / HOD’s No 0
February 2022
Ask us Anything – Finance Sharing ideas around building financial dashboards for your Club focused on trends and statistics
General / Finance / Ops Managers
No 0
Building Resilient Leadership This webinar is all about unlocking your growth mindset and strengthen your emotional intelligent leadership in the face of adversity. You will learn more about the four drivers of emotional intelligence. Self-awareness, self- regulation, empathy, and social skill. Numerous studies show that emotional agility can help people alleviate stress, become more innovative, reduce errors, and improve job performance.
Club Managers / HOD’s Yes 5
Club Governance – A Healthy Organisation Structure
Perhaps the #1 element most common to the highest performing clubs is that they have got their Governance and Organisational Health right. This workshop will present the best practices for both Management and Volunteer Leadership and wrap up by sharing challenges we all have in our Clubs.
Club Managers / HOD’s No 2
