1. Learn to Build AppsShannon HaleProduct Manager, Declarative Apps@shannonsansSamantha ReadyDeveloper Evangelist@samantha_ready

2. Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may containforward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertaintiesmaterialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differmaterially from the results expressed or implied by the forward-looking statements we make. All statementsother than statements of historical fact could be deemed forward-looking, including any projections of subscribergrowth, earnings, revenues, or other financial items and any statements regarding strategies or plans ofmanagement for future operations, statements of belief, any statements concerning new, planned, or upgradedservices or technology developments and customer contracts or use of our services.The risks and uncertainties referred to above include but are not limited to risks associated with developingand delivering new functionality for our service, our new business model, our past operating losses, possiblefluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of oursecurity measures, the immature market in which we operate, our relatively limited operating history, our abilityto expand, retain, and motivate our employees and manage our growth, new releases of our service andsuccessful customer deployment, and utilization and selling to larger enterprise customers. Further informationon potential factors that could affect the financial results of salesforce.com, inc. is included in our annual reporton Form 10-K filed on April 30, 2008 and in other filings with the Securities and Exchange Commission. Thesedocuments are available on the SEC Filings section of the Investor Information section of our Web site.Any unreleased services or features referenced in this or other press releases or public statements are notcurrently available and may not be delivered on time or at all. Customers who purchase our services shouldmake the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumesno obligation and does not intend to update these forward-looking statements.

3. Hello World! #forcewebinarSamantha Ready, Shannon Hale,Developer Evangelist Sr. Product Manager,@samantha_ready Declarative Apps @shannonsans

4. You Can Be an App Builder

5. Benefits of Building Force.com Cloud Apps Business automation tools Standard UI Security No servers Grows with your business

6. Did You Know? Add social collaboration to your apps Enable your app for mobile access App Marketplace Extensible with programmatic tools

7. Introducing Corey Corey Wilson, IT Manager Strategic development Project management Operations management Asset management

8. Corey Dislikes Hey Corey, I have three new salespeople starting Monday can I get a Blackberry and a Windows laptop for each? The employees are Jeanine Cho, Walter Few and Candice Mueller. Also Jeanine is in field sales so shes going to need an iPad too preferably one of those Retina Display models. Thanks, Andy

9. Coreys Current Process Submit device request Approve request Enter request details in spreadsheet Enter request details in paper form Provision devices

10. The Dreaded Spreadsheet

11. Coreys Dream and get better insight on how effectively wereI wish I could spend less managing hardware!time on tedious activities

12. PermissionsIT Technician Employee Managers View device requests View device requests Edit device request status Create/edit device requests View employee details

13. Approval Process Submit request Set Status: Pending Approve? Set Status: Rejected No YesSet Status: ApprovedCreate Task: Provision

14. What Corey Did Got ~5 hours back in her week! Now she can report on the data! Automated the approval flow

15. http://wiki.developerforce.com/page/Developing_Cl oud_Apps_for_Non-Developers

16. Next Steps to Get Started

17. @forcedotcom / #forcewebinarDeveloper Force Groupfacebook.com/forcedotcomDeveloper Force Force.com Communityyoutube.com/developerforce

18. Q&A Please complete our survey http://bit.ly/ buildappssurveyShannon Hale, Samantha Ready,@shannonsans @samantha_ready