Business & Technology Training for Government

September 25 – 28Empire State Plaza

Albany, NY

Early Bird Discount Register by August 25 and get a discount on your registration.

Register today at www.govtech.net/gtc/east

Learn FindSeeNetworkGet Continuing Education Credits. With Government & Industry Peers. The Future of Technology. Solutions to Your Objectives.

GTC’s Keynotes will focus on

The inspiration for the film Coach Carter

Coach Ken Carter Coach, Author, Educator

Wednesday, September 27 9:00 am

Average is Just Not Good Enough. PERIOD!

Commander of the most complex science research space mission ever!

Astronaut Rick Searfoss, Retired USAF Colonel

Thursday, September 28 9:00 am

“Apogee” — Taking Teams to the Top!

LEADERSHIP!

When famed high school basketball coach Ken Carter locked his undefeated, state play-off bound team out of the gym because 15 of the 45 players were not living up to the classroom achievements they agreed to, he sent a powerful message about the value of education, account-ability, integrity, teamwork and leadership.

Don’t miss this opportunity to hear from this remarkable man who motivated a high school basketball team to greatness — on and off the court — and inspired a movie based on the story.

Successful human space missions demand that hundreds of different teams perform flawlessly and consistently. A Space Shuttle crew must act in unity as one of the most finely honed teams possible, with billions of dollars and their own lives rid-ing on their performance. They also need to interact with and motivate the members of a huge variety of other specialized teams to truly prepare for and carry out a mission. The dynamic and difficult endeavors of human space flight demand the ab-solute best of its teams, and the lessons apply to all of us. Rick Searfoss, with hundreds of experiences in every team role in fighter jet squadrons, test flying teams, space flight crews, and especially in serving as the commander of what is considered to be the most complex Space Shuttle mission ever, shares his teamwork legacy in this fascinating keynote address.

GTC where policy, business & technology in government meet

4LEARN from government & industry thought leaders.

4NETWORK with peers from state & local government.

4SEE & TOUCH the latest technology.

4FIND solutions to mission-critical objectives.

4VISIT the largest technology expo in

GTC 2006September 25 – 28Empire State PlazaAlbany, New York

Register today at www.govtech.net/gtc/east

For information contact Maureen Torncello at 518.435.1106 or mtorn@govtech.net.

Get the knowledge and tools you need to succeed:

Register today at govtech.net/gtc/east �

LEADERSHIP!

Gold Sponsors:

4 Register today at govtech.net/gtc/east� Register today at govtech.net/gtc/east

ChaiR

Dr. Michael MittlemanChief Information OfficerNew York State

adviSoRy BoaRd MeMBeRS

John BarrExecutive Deputy CommissionerNew York State Department of Civil Service

Barbara BilletExecutive Deputy CommissionerNew York State Department of Taxation and Finance

Dr. Sharon DawesDirectorCenter for Technology in Government

Mike DonovanDeputy Chief Information OfficerNew York State Office of the CIO

Chip FeltonDeputy Commissioner &Chief Information OfficerNew York State Office of Mental Health

Jeffrey S. GrunfeldChief Information OfficerNew York State Office of the State Comptroller

Christine E. HaileChief Information OfficerUniversity at Albany

Celia HamblinChief Information OfficerNew York State Department of Labor

Thomas HerzogDeputy Executive DirectorNew York State Division of Parole

Dr. Norman J. JacknisChief Information OfficerWestchester County

William JohnsonAssistant Deputy Director & CIONew York State Cyber Security & Critical Infrastructure Coordination

Gregory KlineDeputy CommissionerNew York State Department of Motor Vehicles

Megan LevineDirectorNew York State Office for Technology

Robert MastroDeputy CommissionerNew York State Office of Tempo-rary and Disability Assistance

Bill McGahayExecutive Secretary to the GovernorNew York State

Kim S. McKinneyInformation Technology DirectorBroome County Government

Nancy MulhollandDeputy Executive DirectorNew York State Workers Compensation Board

Joanne RiddettChief Information OfficerNew York State Thruway Authority

Anne RoestDeputy CommissionerNew York State Division of Criminal Justice Services

Barrett RussellDeputy CommissionerInformation Technology & ProcurementNew York State Office of General Services

Brian Y. ScottDirector, Information Systems & Health StatisticsNew York State Department of Health

Joan SullivanAssistant ComptrollerNew York State Office of the State Comptroller

David WalshChief Information OfficerNew York State Education Department

GTC’s training program was developed by your peers from New York state and local government and addresses the policy, management and technology issues you face.

Advisory Board

4Check out GTC world-class training program on page 6Prices start as low $120, see the price list on page 15

GTC is the largest technology expo in4Four days of world-class training at down-to-earth prices.4The place to connect with government and industry visionaries & leaders.4Designed for and by government.

GTC Opening Reception

MEET & MINGLE with peers from government and

industry

Wednesday, September 27th

3:30 – 5:00 pm

At the base of the Egg Empire State Plaza

Everyone at GTC is welcome!

Sponsored by:

Register today at govtech.net/gtc/east 5

Discover the latest technology, products, services and solutions on the GTC expo — it’s your chance to pick the brains of the best in government and industry.

Exhibit hours: Wednesday & Thursday; September 27 & 28, 10:00 am – 4:00 pm

adiCaFC industries inc.annese & associates inc.appleaSaP Softwareavocent CorporationBinery Research international inc.Brother internationalCanon U.S.a. inc.CdW·GCGi - aMSCingular WirelessCitrix SystemsComputer aid inc.Compuware CorporationComsys iTSCúram Softwaredata archive Corpdell Computerdigimarcdiskeeper CorporationdLT Solutionsdodgen industries inc.dyNTeKe-Bizdocs inc.element KeMCemergency Management Technologiesergotron inc.eSRi

expedite vCSexstream Softwareextreme NetworksFibertech NetworksFileNetGartner inc.GatewayGovConnectionGovernment TechnologyGroundwork open SourceGrouplink CorporationGSa (US General Services administration)hewlett-Packard CompanyiBMiderainformation Buildersinformation Management Group LLCinformative Graphics Corp.insight Public SectorintermecJaNUS associates inc.Keane inc.KPMGKyocera Mita america inc.L & P GroupL-Tron CorporationLaNdeskLexisNexisLexmarkLogicube

Mainline information SystemsMapinfo CorporationMcafee inc.Mercury Web SolutionsMessaging architectsMicrosoftMindjetMotorolaMRv Communications inc.MultiTech SystemsNe harrisNew england Systems inc.New horizonsNfrastructure NortelNovellNumara SoftwareNySTeCoki data americasoracle GovernmentPointsec Mobile TechnologiesQuovera CorporationRed hatResearch in Motion Ltd.RoncoRSd Sage Computer associates inc.SaSSchedule associates international LLCServerWare CorporationShi

Shuttle ComputerSilicon Mountain MemorySimdesk Technologies inc.SoURCeCoRPSprintSun MicrosystemsSybase incSymantecTailwind associatesTelcoveTime Warner CableTruarchs / online, llcUnisys Corporationverizon Businessverizon Wirelessverizon Wireless Messaging ServiceviaCK CorporationvMwareWarshaw GroupWaste Management and RecyclingWebsenseWestwood Computer CorpWire oneXerox CorporationXerox office PrintingXiotechZyLaB North america LLC

List as of 6/8/06

Exhibitors

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MondaySeptember 25

TuesdaySeptember 2�

WednesdaySeptember 27

ThursdaySeptember 28

P1 ProgrammingwithJ2EE(2-day)

P3 SecurityBootCamp(2-day)

P5 HotTopicsinProjectManagement:ProjectPlanning&Estimating

P10 ContractManagementPrinciplesandPractices

P15 IncreasingYourValuetoYourOrganization

P18 IdentityTheft9:00am-11:30pm

P19 BalancingProtectionandSharingofGovernmentInformation1:30-4:00pm

10:15 am to 5:00 pm

9:00 am to 4:00 pm

P6 HotTopicsinProjectManagement:ProjectExecution&Control

P11 DosandDon’tsofITContracting

P13 LeadershipChallenge

P2 WOWSummitforPublicSectorDecisionMakers:OptimizingtheValueofYourWebPresence

P7 HotTopicsinProjectManagement:In-DepthRiskManagement

P8 HowtoDefineBusinessRequirements

P12 ManagingOutsourcingContracts

Full-Day Classes

GTC is partnering with some of the most respected organizations in the industry to bring you world-class training. See descriptions on the following pages.4

P1 ProgrammingwithJ2EE(2-day)

P3 SecurityBootCamp(2-day)

P4 IntrototheNewYorkStateProjectManagementGuidebookandSystemDevelopmentLifecycles

P9 CAUTION:ProtectYourProjectsfromaChain-ReactionofProblems:AnOverviewofBusinessAnalysis

P14 ImprovingServiceManagementITIL/IT

P16GettingitRight:BestPracticesinRFPDevelopment

P17ComputerForensics

TRAINING PROGRAMWeb Business

Security Project Management

Continuing Legal Education

Tuesday & Wednesday, September 19 & 20

Thursday & Friday, September 21 & 22

PW2AdvancedXMLDevelopment(hands-on)

PW1DevelopingWebServices Applications(handson)

9:00 am to 4:00 pm

PW1, PW2 & P1 held at New Horizons Learning Center

Register today at govtech.net/gtc/east 7

10:15 – 11:30 am

1:30 – 2:45 pm

3:00 – 4:00 pm

MustSeeIT:FromtheLaboratoryofStateandLocalGovernment

PublicSectorITMatters:People,Programs,PoliciesandPractices

ASeatattheTable:ITandtheArtofGoverning

EnablingUserswithSystemIntegration

RoundtableonWirelessSecurity

CanSocialSoftwareImproveE-Government?

ImplementingaService-OrientedArchitecture

ServerConsolidation&Virtualization

IdentityManagement

ThursdaySeptember 28

WednesdaySeptember 27

Concurrent Seminars

BEST OF BREED

GTC is partnering with some of the most respected organizations in the industry to bring you world-class training. See descriptions on the following pages.

Register today at govtech.net/gtc/east �

IMPROVING GOVERNMENT

EMBRACING TECHNOLOGY

AnnualExecutiveRoundtable

PublicROI

GeneralSession:VisittheFuture

SkyrocketYourCustomerInterface:ApplyingCom-merceSoftwareinGovernment

RFIDinGovernment

NewYorkState’sITWorkforceSkillsAssessment

BridgingtheGap:ImplementingSuccessfulE-Learning

LEADERSHIP APPLYING TECHNOLOGY

THE HUMAN FACTOR

Continuing Legal Education

8 Register today at govtech.net/gtc/east

PDU & CLE CREDITS AVAILAbLE FROm GTC CLASSES

Continuing Legal Education Credits:ProvidedthroughtheGTCalliancewith:

Professional Development Units available:

ProjectmanaGementclassesreceivesixPDUsandaretaughtby:

KeaneisaPMIRegisteredEducationProvider.

ProcurementclaSSeSreceivesixPDUsandaretaughtby:

Web ClassesAll hands on classes will be held at New

Horizons Training Center, 10 Airline Drive,Suite101,Colonie.

PW1 Developing Web Services Applications (hands on)Thursday & Friday, September 21 & 229:00 am - �:00 pmmODERATELy TECHNICAL

This two-daysessionexploresWebservicesfrom the ground up in a hands-on, tutorial-basedfashion.Theclasswillofferafoundationby providing a focus on the underlying stan-dards-basedXMLused fordescribing,deploy-ingandconsumingWebserviceapplications.

Theclasswillexploreself-containedexamplescodedtoexploittheconsistent,secureandreli-ablecharacteristicsofremoteobjectinvocation.Theunderlyingstructure,programmingandin-herentfunctionalityofSOAPwillbeexamined,along with how it relates to other standards-basedXMLvocabularies(e.g.WSDLandUDDI)andwhereitintegrateswithtransportprotocols,suchasHTTP,SMTP, tonamea few.Youwillreceiveworking-codeexamplesofSOAPclientsandserverstoexploreonyourown.taughtby:GerryKauma,SeniorTrainer,XMaLphaTechnologies,LLC

Full-Day Classes 4 one- and two-day classes designed to give you in-depth training on the topics most important to you.

PW2 Advanced XmL Development (hands-on)Tuesday & Wednesday, September 19 & 209:00 am - �:00 pmHIGHLy TECHNICAL

Thisisaconcisetechnicalcourseinthees-sential concepts, constructs, tools, & relatedstandards for the XML developer & technicalleader.ThiscoursefocusesonXMLDTDs,XMLSchema,XSLT,andXPathtoenabledeveloperstobeginimplementingpowerfulXMLsolutionsuponcompletion.

Topicsinclude,XMLwell-formeddocuments,validationconcepts,DTDsyntaxandconstructs,W3CSchemasyntaxandconstructs,XSLTsyn-taxandprocessing,XPathaddressinglanguage,development and design considerations, theXMLprocessingmodelandabriefoverviewofXMLdevelopment&processingtools.

This course is aimed at technical architects,engineersanddevelopers,aswellassystemana-lysts,managersandothersinvolvedindevelop-ingXML-basedsystems.taughtby:GerryKauma,SeniorTrainer,XMaLphaTechnologies,LLC

P1 Programming with J2EEMonday & Tuesday, September 25 & 269:00 am - �:00 pmmODERATELy TECHNICAL

TheInternetisthecriticalpathinbusiness-to-businessapplications,business-to-consumerapplications, and even intra-business applica-tions.Javaisthepremierlanguagefortheseap-plications. It provides a feature-rich, portable,scalable, secure, and robust set of technolo-gies:Java2EnterpriseEdition(J2EE),forwrit-ing enterprise applications. J2EE delivers onthepromisethatanapplicationcanrunonanyplatform, with any EJB enterprise server andwithanydatabase.

Thistwo-dayclassisanintroductiontothecore technologies of J2EE and also introducesparticipants to Java-based XML processing.XML is a platform- and application-indepen-dentmethodofexchangingdata,makingitanideal candidate for creating J2EE applicationsthatleveragelegacyenterpriseapplications.taughtby:GerryKauma,SeniorTrainer,XMaLphaTechnologies,LLC

P2 WOW Summit for Public Sector Decision makers: Optimizing the Value of your Web PresenceThursday, September 2810:15 am - 5:00 pmmODERATELy TECHNICAL

Web-based technologies thatautomate trans-actionserviceshavebecomeoneofthemostim-portantsuccessstoriesinpublicsectorinforma-tiontechnologytoday.

Publicsectorentities—fromsmalltownstoorganizationsresponsibleforresource-intensivestatefunctions—havereportedverysignificantcostsavingsandserviceimprovementsasare-sultofmovingtheseapplicationstotheWeb.

Asaresult,theWebisquicklybecomingtheplatformof choice for thedeliveryof informa-tionservices.Thisone-daysummitisorganizedbytheWorldOrganizationofWebmastersincol-laborationwiththeNYSForum.

Specificlearningobjectivesinclude:• HowtheWebandtraditionaltransactionpro-

cessingareconverging.• Best practices from other state organizations

thathavesuccessfullymigratedresource-inten-sive,manualsystemapplicationstotheWeb.

• First-handaccountsofhowotherpublicsectororganizationshaveleveragedWebtechnologytoimprovethedeliveryofservices.

taughtby:WorldOrganizationofWebMasters(WOW)

Security ClassesP3 Security boot CampMonday & Tuesday, September 25 & 269:00 am - �:00 pmmODERATELy TECHNICAL

This two-day class provides an overview ofthebasiccorecompetenciesneededtocreateandmaintainasecureinfrastructure.Contentfortheclassincludesthebasiccriticalinfrastructureis-sues,suchaschecklistsforauditsandself-assess-ments; security management (including patchmanagement); operations, application and net-worksecurity.Youwill leavewithchecklistsofmethodologies, organizational systems and bestpracticestohelpyouhitthegroundrunningandmakeimmediateuseoftheinformation.taughtby:IraVictor,Director,CompliancePractice,DataCloneLabs

Register today at govtech.net/gtc/east 9

Project management ClassesP4 Intro to the New york State Project management Guidebook and System Development LifecyclesMonday, September 259:00 am - �:00 pm NOT TECHNICAL6PDus

The New York State Project ManagementGuidebook was developed to document a com-monmethodologyformanagingprojectsinNewYorkstategovernmentorganizationsand topro-vide guidance and advice to project managersthroughout the life of a project. The New YorkState System Development Lifecycle (SDLC) de-scribes thestandardphasesandmajorprocessesinasufficientdetailtoenableaprojectmanagertoplanandmanageasystemdevelopmentproject.

This course reviews both the PM lifecycleand SDLC from the guidebook. The course istargetedtowardsthosewhoarenewtotheproj-ect management discipline and want toeffec-tivelyplanandleadprojects.taughtby:ProjectProfessionalsfromKeane,Inc.

P5 Hot Topics in Project management: Project Planning & EstimatingTuesday, September 269:00 am - �:00 pmNOT TECHNICAL6PDus

In order to achieve their objectives, projectsmusthave awelldefinedproject schedule andbudget.Thiscoursereviewseffectivetechniquesfordevelopingtheprojectworkbreakdownstruc-ture(WBS),projectscheduleandprojectestimat-ing.Thecourseistargetedtowardsnewandex-perienced project managers who want to buildtheirprojectschedulingandbudgetingskills.taughtby:jonHaverly,Keane,Inc.andPetermichaelson,Keane,Inc.

P6 Hot Topics in Project management: Project Execution & ControlWednesday, September 2�10:15 am - 5:00 pmNOT TECHNICAL6PDus

The purpose of projectexecution and con-trolistodeveloptheproductorservicethattheproject wascommissioned to deliver. Projectexecutionandcontrolutilizesthetoolsdevel-opedduringtheplanningphaseandresponds

to unanticipated events that may impede thesuccessoftheproject.

This course reviews techniques to proac-tively manage risks, communicate project sta-tusandsuccessfullymanageprojectissuesandchange.Thecourseistargetedtowardsnewandexperiencedprojectmanagerswhowanttobuildtheirprojectexecutionandcontrolskills.taughtby:jonHaverly,Keane,Inc.andPetermichaelson,Keane,Inc.

P7 Hot Topics in Project management: In Depth Risk management Thursday, September 2910:15 am - 5:00 pmNOT TECHNICAL6PDus

Riskmanagementisoneofthenineknowl-edgeareaswithintheprojectmanagementlife-cycle.Proactiveriskmanagementisnecessarytominimizeadverseaffectsonaproject’scost,scope,scheduleandquality.

Thiscoursereviewsthebasicsofriskmanage-mentandlooksintothedetailsofcategories,tol-erances,qualificationandquantificationofrisks.Varioustoolsandtechniquesaredescribed.taughtby:jonHaverly,Keane,Inc.andPetermichaelson,Keane,Inc.

business ClassesP8 How to Define business RequirementsThursday, September 2810:15 am - 5:00 pmSLIGHTLy TECHNICAL

Definingrequirementsisacrucialskill,high-lyvaluedbecauseitpavesthewayformorese-cure,efficientandeffectiveprojectsandinfor-mationtechnologyfunctions.

Definingrequirementsinvolvesknowingtherightquestionstoaskandhavinganorganizedsetofprocessesand tools tocarryout a thor-ough cycle of action. This one day class willprovide training, case studies and best prac-ticestohelpparticipantsimprovetheirskillatdefiningrequirements.taughtby:mandyHerrington, SeniorConsultant,CGI/AMS

P9 CAUTION: Protect your Projects from a Chain-Reaction of Problems: An Overview of business AnalysisMonday, September 259:00 am - �:00 pmNOT TECHNICAL6PDus

This class will provide an overview of busi-nessanalysis(BA)andexplaineachareaanditspurpose.The instructorwill illustrateageneralbest practice approach to performing businessanalysisandintroducethespecializedskillareasofBAandexplaineachareaanditspurpose.taughtby:GlennBrulee,ESIInternational

P10 Contract management Principles and PracticesTuesday, September 269:00 am - �:00 pmNOT TECHNICAL6PDus

Thisisaone-dayoverviewofcontractmanage-mentbasicsincludingabriefreviewofthefivePs—People,Process,Performance,PriceandPay-ment.Youwillgainanunderstandingoftherolesandresponsibilitiesofthebuyerandseller,andthekeylegalobligationsofbothparties.Conceptsandprinciplesofcontractlawwillbediscussedwith brief descriptions of common contractingmethods, i.e. competitive vs. noncompetitive,simplified methods, competitive and noncom-petitive bidding methods and a comparison ofthesemethodsandtheirimpactonpricing.Youwillleavewithknowledgeoftheinputsandout-putsofcontractadministrationandthetoolsforapplyingthemtoensureasuccessfuloutcomeinthecontractmanagementprocess.taughtby:ralphcapio,ESIInternational

P11 Dos and Don’ts of IT ContractingWednesday, September 2�10:15 am - 5:00 pmNOT TECHNICAL6PDus

ThisclasswillreviewthekeydifferencesofITcontractsandthemosteffectiveandefficientwaytodevelopITrequirements.Youwill:• Gainanunderstandingofmethodsforstruc-

turing solicitations to meet organizationalobjectives.

• Learncreative acquisition strategies includingrisk-focused RFPs and discovering best valuethroughsourceselectiontechniques.

taughtby:ralphcapio,ESIInternational

P12 managing Outsourcing ContractsThursday, September 2810:15 am - 5:00 pmNOT TECHNICAL6PDus

ThekeyaspectsofmanaginganoutsourcingITcontractwillbethemainfocusofthisclass.Youwilllearnabout:• Obstacles in the outsourcing environment,

and the solutions used to overcome thosechallenges.

• Benefits of the sourcing continuum and thecollaborative sourcing model and how theycanhelpyoumanageoutsourcingcontracts.

taughtby:ralphcapio,ESIInternational

P13 Leadership ChallengeWednesday, September 2�10:15 am - 5:00 pmNOT TECHNICAL

Backed by over 20 years of original leader-ship,TheLeadershipChallengeWorkshopisanintense discovery process created by best-sell-ingauthors,JimKouzesandBarryPosner.Thisclass will focus on how leaders mobilize oth-erstowanttogetextraordinarythingsdone.Itwill present the five practices that leaders useto transformvalues to actions, visions into re-alities,obstaclesintoinnovations,separatenessintosolidarityandrisksintorewards.Thisclasswill demystify the concepts of leadership andleadershipdevelopment. Itpresents leadershipasameasurable,learnableandteachablesetofbehaviors.It’saboutaclimateinwhichpeopleturnchallengingopportunities intoremarkablesuccesses.ParticipantswillreceivetheLeader-shipChallengehandbook.

Areyoureadyforthechallenge?taughtby:carolynlawson,AssistantDeputyDirector, California Department of Alcohol &DrugPrograms,CertifiedLeadershipChallengeFacilitator

P14 Improving Service management ITIL/ITMonday, September 259:00 am - �:00 pmSLIGHTLy TECHNICAL

BytakingadvantageoftheITSM/ITILconceptsand best practices, organizations can improvetheirITinfrastructureperformancewhilesatisfy-ingbusinessrequirements.Thisclass introducesthe concepts of IT Service Management (ITSM)andReferenceModel,basedontheindustrystan-dardITInfrastructureLibrary(ITIL)model.

Areas addressed by ITSM/ITIL include: ser-vicedesk,incidentmanagement,problemman-agement, change management, configurationmanagement, service level management, avail-abilitymanagement,security,capacitymanage-ment,ITservicecontinuitymanagement,finan-cialmanagementandreleasemanagement.Thisclasswillprovidebackground,casestudiesandtrendsonITServiceManagement.

P15 Increasing your Value to your OrganizationTuesday, September 269:00 am - �:00 pmNOT TECHNICAL

Today’s changing government workplace de-mandsmuchof its leaders at all levels of eachorganization. The sheer pace of change makesissueslikeproject&programmanagement,train-ing,systemdeploymentandcollaborationallthemorechallenging.Thereareleadershipskillsthatareseparate fromthe tactical skills thatcan in-creaseyourworthinyourorganizationandhelpyourcareer.

This highly interactive course will improveyourabilitytohandlework,gainbettercollabo-ration,getmoresupportforyourideasandproj-ects,andhoneyourleadershipskills.Youwilllearnin-depthandpracticaltrainingforsuccess.Itfeaturesafreshapproachthathasprovenin-spirational and effective for countless govern-mentprofessionals.taughtby:KlausHilgers,President, EpochConsulting

P16 Getting it Right: best Practices in RFP DevelopmentMonday, September 259:00 am - �:00 pmNOT TECHNICAL

This course includes extensive informationaboutbestpracticesfrommorethan60jurisdic-tionsincludingstate,federalandcountygovern-ments.Acompelling, information-packedclass,especiallyrelevantforbuyers,purchasingagents,procurement managers and directors, RFP spe-cialists,projectmanagersandevaluators.

Includedwillbe:• Sixcriticalproblemsandwaystopreventthem.• Howtoorganize,manageandcontroltheevalua-

tioncommittee.• Thebestwaystostructuretheevaluationprocess

soitcanbeeasilydefended.• Howtoincorporateriskasanevaluationfactor

inyourRFPs.• Howtostructureadebriefingtoresolveproblems.• Howtodealwithvendorcomplaintssotheygo

nofurther.• BestPracticesforCriticalDocuments• Bestsourcesofexamples,samples,policies,pro-

ceduresanddocuments.• Thesixdocumentsrequiredtointimidateven-

dors’lawyersandpreventcomplaints.taughtby:michaelasner,MichaelAsnerConsulting

P17 Computer ForensicsMonday, September 259:00 am - �:00 pmSLIGHTLy TECHNICAL

Thistrainingclasswillpresenttheessentialele-mentsandtoolsofcomputerforensicsandwilldrilldownintosomeofthemostimportantskillsandmethods relevant to government. Learning objec-tives include identifying thepre-requisitesneces-sarytobuildaneffectiveincidentresponseandfo-rensicsprogram,establishingaworkingknowledgeof investigative processes and goals and gainingfamiliaritywithvarioustoolsandresourcesusedincomputerforensicsinvestigations.taughtby:michaelDeyo,ITSecuritySpecialist,JANUSAssociates,Inc.

Continuing Legal Education Half Day ClassesP18 Identity TheftTuesday, September 269:00 - 11:�0 amSLIGHTLy TECHNICAL3cles

Identity theft is a growing concern for gov-ernment,notonlyforitscitizensbutalsoasanemployer. The increased popularity of digitalcommunications and the ease andconvenienceoftransactionsontheWorldWideWebhavefos-tered tremendousgrowth in identity theft.Thishalf-dayclasswilladdresswhatexactlyconsti-tutes identity theft, how it happens, who is anidentitythief,federalandstatelawapplicabletoidentitytheft,andfederalenforcementactivityinthisarea. Itwillalsoaddresshowthecriminal,civilandregulatorysystemsworktogether.

P19 balancing Protection and Sharing of Government InformationTuesday, September 261:�0 - �:00 pmSLIGHTLy TECHNICAL3cles

Thereisacontinuingdebate—andoftencon-troversy — concerning the need to guaranteepublicsafetyandsecurityandthereluctanceofgovernmentagenciestoshareinformation.Whattype of controls regarding information sharingshouldexistinlawandpractice?Dofreedomofinformationlawsprovidetoomuchortoolittleaccess?Areturfbattlesamonggovernmentagen-ciesroadblockstoservingthepubliceffectively?Howdowereachtherightbalance?

Thisclasswillattempttoanswerthesequestions.taughtby:robertj.Freeman,ExecutiveDirector,NewYorkStateCommitteeonOpenGovernment

10 Register today at govtech.net/gtc/east

Fence,thissessionwillexplorethepolicyandgovernanceissuesinvolvedingoverningintheinformation age. Viewed from the refreshingperspective of the favorite American classic,The Adventures of Tom Sawyer, the sessionwill examine modern-day challenges such aschange leadership, collaboration and doingmore with less. Come hear how the timelesslessonsTomSawyerapplytotoday’stechnol-ogyleadershipchallenges.

ImPROVING GOVERNmENT10:15 - 11:�0 am Enabling Users with System IntegrationmODERATELy TECHNICAL

This session will focus on tools and prac-ticesthatenableyouruserstotakeadvantageof new tools and techniques in an integratedenvironment.

ItwillfeatureacasestudyfromtheNewYorkStateDepartmentofTaxationandFinancewhohassuccessfullyimplementeditse-MPIRE(e-ManagedProcessesforanIntegratedRevenueEnterprise) System, a new tax processing ar-chitecture that integrates multiple platformsutilizing a common technology and applica-tionframework(e.g.,SOA,JAVA,standardizeduser interface), database, rules engine, singlesign-on and automated workflow. Hear howtheyhavestreamlinedoperationsandenabledobjectre-useacrosstheirenterprise.

1:�0 - 2:�5 pmRoundtable on Wireless SecuritySLIGHTLy TECHNICAL

Asthenumberofconvenientwirelessdevic-es and applications improves, the number ofwirelessnetworksgrows.Thisintroducesnewsecurity issues,andmanynewwireless tech-nologies and protocols have been developedwithoutsolvingtheseissues.

This roundtable will address some of thebarriers and opportunities with the currentstateofwirelesstechnologiesandwillconcernitselfwiththebusinessimplications.

�:00 - �:00 pmCan Social Software Improve E-Government?SLIGHTLy TECHNICAL

Today,e-governmentchannelsofgovernmentaccessandinteractionconsistoftelephone,fax,Websites,e-mailandcableairingsofeverythingfromC-SPAN’scoverageofCongress,tothelo-calcitycouncildiscussionofsewerrepairs.

Butthereareevennewerformsofdigitalac-

ConcurrentSeminars

Register today at govtech.net/gtc/east 11

Wednesday, September 27bEST OF bREED

The sessions in this track will feature the“Best of Breed” from the Center for DigitalGovernment.

10:15 - 11:�0 am NOT TECHNICALmust See IT: From the Laboratory of State and Local Government

Foroveradecade,theCenterforDigitalGov-ernment’sBestof theWebandDigitalStates,CountiesandCitiesprogramshaverecognizedthe best solutions and practices in state andlocalgovernment.Thissessionhighlights thelatestinnovationsinpublicsectorservicede-livery,bothnationallyandaroundtheworld.Itwillshowcasethebestofpublicsafety,callcenterssuchas311and511,communitywire-less,mobileworkforce,nextgenerationportalsandwebservices,andotherbestofbreedsolu-tions.Comepreparedwiththebestkeptsecretsfromyourjurisdictionforthesession’s“MustSeeIT”opendiscussion.

1:�0 - 2:�5 pmPublic Sector IT matters: People, Programs, Policies and PracticesNOT TECHNICAL

BasedontheCenterforDigitalGovernment’sworkondigitalreadiness,digitalmaturityandleading change, this session draws from bestpracticesandtherealworldexperienceof itsseniorfellowswhohavemadeitworkontheground.Itexaminesthepeople,programsandpractices required to help reshape how gov-ernmentworks, including the latest instrate-gic planning and portfolio management; andmeasuringresultsthroughdataintegrationandtoolssuchasdashboards. Itwillalsoexplorehow governments are using IT-related strate-gies to make better decisions, increase rev-enuesandreduceexpenditures.

�:00 - �:00 pmA Seat at the Table: IT and the Art of GoverningNOT TECHNICAL

TheCenterhelpslegislators,governors,may-or, executives and the suiteofCs see aroundcornersbyfocusingonansweringthequestion,“What’snext?”BasedontheCenterforDigitalGovernment’s thought leadership paper, TheSawyerPrinciples:DigitalGovernmentServiceDelivery and theLostArt ofWhitewashing a

Modular training, with a variety of topics, allows you to pick and chose between tracks depending on your area of interest.

cess, collaboration and participation that aregainingmomentumandmighthavethepoten-tialtomakee-governmentabitmorepersonal.Known as social software, these tools enablepeople to rendezvous, connect or collaboratethrough computer-mediated communicationand to form online communities. In short,the Internet isbecomingmore local.Softwaregenressuchasblogs,WikisandRSSaregrow-inginleapsandbounds.YourkidsmayalreadybepostingonMyspace.com!Thissessionwillprovideanoverviewofsocialsoftwareandad-dressitsimpactonthefutureofe-government.

EmbRACING TECHNOLOGy10:15 - 11:�0 amImplementing a Service-Oriented ArchitecturemODERATELy TECHNICAL

Endusersofanonlineservicearenotcon-cerned with how the service processes theirrequests; they expect only that it will. Enterservice-oriented architecture (SOA)—a spe-cial type of software architecture, typicallyimplemented as Web services. An SOA hasseveraluniquecharacteristics—inparticular,itseparatestheservice’simplementationfromitsinterface.Itisimportantforservicedesign-ersanddeveloperstounderstandtheconceptsofSOA,sothattheycanmakethemosteffec-tiveuseofWebservicesintheirenvironment.Thisseminarwillexplorethoseconcepts,es-peciallyastheyrelatetoimplementingserviceorientedarchitecture.

1:�0 - 2:�5 pmServer Consolidation and VirtualizationmODERATELy TECHNICAL

Governmentsareembracingnewtechnolo-gies to build a flexible IT infrastructure thatcankeeppacewiththeincreasingneedsanddemands for information. IT VirtualizationhelpsyourorganizationpoolandshareITre-sourcesandloweringyourcostsbyoptimizingutilizationofyourtechnology.

Thispresentationwilladdressthreefactors— people, process and technology that helpgovernmententitiesvirtualizetheirentireen-vironment.Thesessionwillexaminethetoolsand best practices that are involved whetheryouare looking tooptimize individualhard-warewithinasingleapplication,multiplein-frastructureenvironments,oroptimizinghet-erogeneousresources.

�:00 - �:00 pm Identity managementSLIGHTLy TECHNICAL

Withthegrowthofe-government,organiza-tionsarechallengedwithprovidingaccesstoagrowingnumberofusersandcitizenswhileatthesametimekeepinginformationsecure.With the ever-increasing pressure to shareinformation among a wide range of systems,authenticationbecomes theproblem du jour. Thissessiondiscussessomeoftheapproachesandsolutionsthatarebeingusedsuccessfullyinthepublicandprivatesectors.

Thursday, September 28LEADERSHIP10:15 - 11:�0 amAnnual Executive RoundtableNOT TECHNICAL

Governmentorganizationsarefacingmajorongoingchangesandcanbenefit fromaroadmaptomakethetransitionfrommerelyhav-ingsetsofprojectsunderwaytolinkingthoseprojectstobusinessobjectives.

Progress towards this transition within or-ganizations as well as across the enterprisewill be the focus for discussion in this ses-sion featuring prominent government execu-tivesandchief informationofficers.Youwillleavethissessionwithabetterunderstandingofgovernanceandideasforimprovingtheef-fectivenessofyourorganization.

1:�0 - 2:�5 pmPublic ROINOT TECHNICAL

After decades of investments in informationtechnology, costing billions of dollars, govern-ments are largely unable to convincingly dem-onstrate a return on investment that is widelyunderstood or based upon well-grounded mea-sures.Nevertheless,mostagreethatgovernmenthasbeendramaticallychangedbyITandmanyprograms and services are believed to be moreeffectiveandlessexpensiveasaresult.Unfortu-nately,itremainsdifficulttoconfirmthosebeliefsdue to the lackof awidely accepted standardsormethodsforpublicsectorROIanalysis.Thatleavesgovernmentswithoutthekindof“bottomline”informationthatcouldrevealthevalueofITinvestmentsacrossallkindsofprogramsandhelpguidenewinvestments.WhatisneededisawayofdoingPublicROIanalysisthatmeetsthespecialneedsofthegovernmentsector.

Thissession,basedonresearchbytheCenter

for Technology in Government, will describecurrentandpotentialnewmethodsforPublicROIanalysisthatcanbegintoaccountforbothcosts and returns in social, political and eco-nomic terms that are broader and softer thanthehardfinancialmeasuresusedinbusiness.

APPLyING TECHNOLOGy10:15 - 11:�0 amSkyrocket your Customer Interface: Apply-ing Commerce Software in GovernmentSLIGHTLy TECHNICAL

Can your agency be the next Home DepotorAmazon.com?Intoday’senvironment,citi-zens are more demanding. They want accesstotheirgovernmentondemand—whentheywant,wheretheywantandhowtheywant.Itno longer sufficient simply to offer servicesonline. This session will showcase how theNew York State Department of Taxation andFinance has implemented commerce soft-ware to build closer customer relationships,maximize revenueopportunities andquicklyrespondtocustomerneeds,allwhilekeepingcostsundercontrol.

Commerce software helps you to captureandanalyzeknowledgeaboutyourcustomersandtheirneedsthroughrobustbusinessintel-ligence capabilities designed for closed-loopmarketing.Leveragethatinformationtoforgeongoingrelationshipsbystreamliningcustom-er service functionality and provide signifi-cantlyimprovedlevelsofcustomerservice.

1:�0 - 2:�5 pmRFID in GovernmentmODERATELy TECHNICAL

Thereisagrowingmomentuminusingradiofrequencyidentification(RFID)ingovernment.Anyone who has breezed through a highwaytollboothwithouthavingtotosschangeintoabasketorpasscashtoanattendantcanappreci-atetheroleofRFIDingovernment.

The electronic toll tags now affixed to carsand trucks traveling roadways throughoutmanycountriesrepresentoneofthemorevis-ible examplesofhowRFIDcan improve gov-ernmentservicesandefficiency.Fromtrackingcontainers through ports, to identifying cattleaffectedbyadiseaseoutbreak,tosimplykeep-ingupwithhigh-valueassets,RFIDstands toplayan increasingly important role.This ses-sionwill featurehowRFID iscurrentlybeingused in government applications, provide aglimpseoffutureapplications,andprovidead-viceonhowtogetthere.

12 Register today at govtech.net/gtc/east

THE HUmAN FACTOR10:15 - 11:�0 amNew york State’s IT Workforce Skills AssessmentNOT TECHNICAL

In recognizing New York State’s depen-denceontechnologyinprovidinggovernmentservices, the State Chief Information Officelaunchedamajorinitiativetoidentifytheex-isting skills and training needs of the state’sITemployees,aswellastoestimatethestate’sfutureITworkforceneeds.Web-basedsurveysconducted in the spring of 2006 providedNew York State the data to help ensure thata skilled state technologyworkforce is avail-able, trained and effectively employed to ef-ficientlyachievestatewideobjectives.

The analysis of information from the sur-veysallowsthestatetoidentifygapsbetweenexisting workforce skills and future technol-ogyneeds,andprovidesthebasisfordevelop-ingworkforcetrainingplans.

Thissessionwillfocusonthesurveyfind-ings and importance to state agencies andemployees, and the efforts being taken toimplement the survey recommendations formeaningful development of the state’s ITworkforce.

1:�0 - 2:�5 pmbridging the Gap: Implementing Successful E-LearningSLIGHTLy TECHNICAL

Thissessionwillfeatureapresentationfromthe New York State Department of TaxationandFinanceonhow theyhave implementeda comprehensive “e-employee” strategy. Youwillhearabout thestrategicdirection tocre-ate the e-employee, how it aligns to the De-partmentmissionandvalues,andtheoverallapproachforemployeeself-service,includingmanagingtheirowntrainingandlearningen-vironment.ItwillalsoincludeadiscussiononhowtheDepartmentchose,implementedandtested a Learning Management System andmeasured its results. How e-learning is inte-gratedintotheenvironmentusingcustomandpurchasedcontentwillbediscussed.

GENERAL SESSION�:00 - �:00 pmVisit the Future

GTCattendees tellus that thenumberonereason theycometoGTCis toseenewtech-nologies. This special general session willtakeattendeesonestepfurtherthanthetech-nologiesontheexpofloor.Presentationswillprovideavisual,auditoryandthoughtprovok-inglookat thefutureof technology,incorpo-ratingaseriesofdemonstrationsandscenariosfromleadingexpertsintechnologies.

Wrap up your GTC week with an excitinglookathownewtechnologieswillshapeyourhome,officeandthefutureofe-government.

Register today at govtech.net/gtc/east 13

Concurrent Seminars: Two-Day Pass4Early Bird price: $2404Regular price: $280

Concurrent Seminars: One Day Pass (Wednesday OR Thursday)4Early Bird price: $1204Regular price: $140

Registration includes:4Keynotes: Wednesday & Thursday4Concurrent Seminars:

2-day pass – Wednesday & Thursday seminars 1-day pass – Seminars on the date registered (Wednesday OR Thursday)4GTC Expo: Wednesday – Thursday (includes Solutions Central, Learning Center, Best Solutions Showcase)4GTC Reception: Wednesday

Expo-Keynotes 4FREE4Keynote: Wednesday & Thursday4GTC Expo: Wednesday – Thursday (includes Solutions Central, Learning Center, Best Solutions Showcase)4GTC Reception: Wednesday

Full-Day Class(es) may be added to any registration plan. (See prices on next page)

1. ONLINE: www.govtech.net/gtc/east 2. FAX: 916.9�2.1�68 or 916.9�2.1��0 3. MAIL: GTC east 2006, 100 Blue Ravine Road. Folsom, Ca 956�03easy ways

to register

Registration Plans

Cancellations Cancellations must be submitted in writing. Cancellations postmarked prior to August 11, 200� will receive a full refund (less a $25 processing fee). Cancellations postmarked August 12 – September 8, 200� will be charged a $50 cancellation fee. No refund for cancellations postmarked September 9 or later, and/or for registrants who do not cancel or attend.

Substitutions Substitutions are handled on-site. Bring the name badge of the person you are replacing AND a letter of substitution on organization letterhead. Substitutions must be for identical combination of events.

Registration Dates4Registrations postmarked by August 25, 200� will receive the Early Bird

discount and will receive name badge in advance of the conference.4Registrations postmarked August 2� – September 22 will receive a

written confirmation and name badge will be held for pick up on-site at GTC.4After September 22 you must register on-site.4Onsite registration hours are: September 25 – 28, 7:30 am - 4:00 pm4Must be 18 to attend.

Early Bird DiscountRegister by august 25, 2006 and get a discount on your registration.

For more information contact Maureen Torncelloat 518.435.110� or mtorn@govtech.net. Visit www.govtech.net/gtc/east

Register Now!

1. TO REGISTER (must be 18 to attend.)

Please complete this form and mail or fax to GTC East 2006, 100 blue Ravine Rd., Folsom, CA 95630,

FAX 916.932.1468 or 916.932.1470. For more information please call 518.435.1106

Make photocopies

for additional registrants

Cancellations: Cancellations must be submitted in writing. Cancellations postmarked prior to by August 11, 200� will receive a full refund (less a $25 processing fee). Cancellations postmarked August 12 – September 8, 200�, will be charged a $50 cancellation fee. No refund for cancellations postmarked September 9 or later, and/or for registrants who do not cancel or attend.

❑ Brochure❑ Email from GTC ❑ GTC Web Page❑ Phone call from GTC ❑ Memo from Management

❑ Staff meeting ❑ User Group/Assn. ❑ Training Office ❑ Other ________________ (specify)

2. INDICATE METHOD OF PAYMENT

❑ Check Enclosed. Make check payable to GTC East 2006. ❑Government Purchase Order enclosed. (P.O.# )❑ Voucher or letter of intent enclosed.

To be billed, a physical copy of purchase order is necessary. If using a purchase order or credit card, registration may be faxed to 916.932.1468 or 916.932.1470. Interest at 1.5% per month will be charged on all unpaid balances over 30 days after the event.

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3. ATTENDEE PROFILE (circle only one per question)

1. I wish to receive free subscriptions to GOVERNMENT TECHNOLOGY® Magazine

❑YES❑ NO❑ Please renew my subscription ________________________Signature (required)________________________Date

2. Please indicate your bRANCH OF GOVERNmENT or bUSINESS ACTIVITy (check one only)Branch of Government ❑ A State Government❑ B County Government❑ C Municipal Government❑ D Federal Gov’t. (non-military/ military)❑ E Special District, Public Utility❑ F Government Association❑ W Other Government ❑ Y Private Sector – System/ Software/ Network Integrator❑ Z Private Sector – Suppliers to Government❑ x Other _______________________ (must specify)

3. Which category bEST describes your JOb FUNC-TION/ CLASSIFICATION? (check one only)❑ A Administrative/Policy Management or Supervision❑ B Elected Official❑ C Financial/Procurement Management or Supervision❑ D Information Systems/ Technical Management or Supervision❑ E Operations/Project Management or Supervision❑ F Professional Management or Supervision❑ G Consultant Management or Supervision❑ H Marketing/Sales Management or Supervision❑ J Law Enforcement❑ Z Other _______________________ (must specify)

4. What is the primary FUNCTION of your AGENCy/DEPARTmENT? (check one only)

❑ 01 Administrative/Business & Consumer Affairs❑ 02 Records Mgmt/Archives

❑ 03 Justice Judicial/Courts/ Prosecution/Defense/ Corrections❑ 04 Law Enforcement/Public Safety/ Fire/Emergency Services/911❑ 05 DP/Telecom or Information Services❑ 0� Education (K-12)❑ 07 Education (Higher Ed)❑ 08 Elected Official - Legislative/ Admin/Staff❑ 09 Finance/Revenue/ Accounting/Audit❑ 10 Forestry/Land Mgmt/Parks & Recreation/Agriculture❑ 11 Health, Welfare & Social Services, Housing & Community Development❑ 12 Library❑ 13 Personnel/Human Resources/Training❑ 14 Public Works/Engineering/ Public Utility/Transportation❑ 15 Purchasing/General Services❑ 1� Regulatory/Licensing❑ 17 Wastewater/Sanitation/ Environment❑ 18 Zoning/Land Use/Planning❑ 19 Printing/Publishing❑ 20 Consulting/Marketing/ Research❑ 99 Other _______________________ (must specify)

I____I____I____I____I____I____I____I____I____I____I____FirstName

I____I____I____I____I____I____I____I____I____I____I____I____I___LastNameI____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____Title I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____DepartmentI____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____DivisionI____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____MailingAddressI____I____I____I____I____I____I____I____I____I____I____I____I____I____MailStop/MailCodeI____I____I____I____I____I____I____I____I____I____I____II____I____City State I____I____I____I____I____–I____I____I____I___Zip I____I____I____–I____I____I____–I____I____I____I____PhoneI____I____I____–I____I____I____---- I____I____I____I___FaxI____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____I____EmailAddress

concurrent Seminars/Expo

❑ 2-day concurrent seminar 9/27 & 28 $240 $280❑ 1-day Concurrent seminars - Wed 9/27 $120 $140❑ 1-day Concurrent seminars - Thurs 9/28 $120 $140❑ Expo/Keynote 9/27 & 28 FREE FREE

Full-day classes

❑ PW1 Developing Web Services Applications (hands on) 9/21 & 22 $�25 $��5❑ PW2 Advanced xML Development (hands on) 9/19 & 20 $�25 $��5❑ P1 Programming with J2EE 9/25 & 2� $�25 $��5❑ P2 WOW Summit for Public Sector Decision Makers 9/28 $295 $325❑ P3 Security Boot Camp 9/25 & 2� $395 $440❑ P4 Intro to the NYS Project Mgmt Guidebook & System Development Lifecycles (6 PdUs) 9/25 $375 $410❑ P5 Project Mgmt: Project Planning & Estimating (6 PdUs) 9/2� $375 $410❑ P� Project Mgmt: Project Execution & Control (6 PdUs) 9/27 $375 $410❑ P7 Project Mgmt: In Depth Risk Management (6 PdUs) 9/28 $375 $410❑ P8 How to Define Business Requirements 9/28 $235 $2�0❑ P9 An Overview of Business Analysis (6 PdUs) 9/25 $375 $410❑ P10 Contract Management Principles and Practices (6 PdUs) 9/2� $375 $410❑ P11 Dos and Don’ts of IT Contracting (6 PdUs) 9/27 $375 $410❑ P12 Managing Outsourcing Contracts (6 PdUs) 9/28 $375 $410❑ P13 Leadership Challenge 9/27 $375 $410❑ P14 Improving Service Management ITIL/IT 9/25 $210 $235❑ P15 Increasing Your Value to Your Organization 9/2� $210 $235❑ P1� Getting it Right: Best Practices in RFP Development 9/25 $235 $2�0❑ P17 Computer Forensics 9/25 $295 $325❑ P18 Identity Theft (� CLes) 9/2� $145 $170❑ P19 Balancing Protection and Sharing of Government Information (� CLes) 9/2� $145 $170

4. CONFERENCE PLANS (CHECK ALL THAT APPLY) dates Early Regular

How did you hear about GTC? (check all that apply)

1. ONLINE: www.govtech.net/gtc/east 2. FAX: 916.9�2.1�68 or 916.9�2.1��0 3. MAIL: GTC east 2006, 100 Blue Ravine Road. Folsom, Ca 956�0

(8/25/06)

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