LeanUX 2015 talk: From Connection to Value Network

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@somesheep - LeanUX NYC 2015 From Connection to Value Network

Transcript of LeanUX 2015 talk: From Connection to Value Network

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@somesheep - LeanUX NYC 2015

From Connection to Value Network

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Regardless of what we discover, we understand and truly believe that

everyone did the best job they could, given what they knew at the time, their

skills and abilities, the resources available, and the situation at hand.

- Norm Kerth

THE AGILE PRIME DIRECTIVE

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1980 1990

2000

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Degrees of Separation

Increase in probability that a person is obese given that a social contact is obese (%)

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It is not the consciousness of men that determines their being, but, on the contrary, their social being that determines their consciousness. - Karl Marx

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0

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Protectors of value

Senior Managers

HR

Finance

Marketing

Auditors

Customer Support QA

PM0BAs

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Protectors of value

IT Services

Senior Managers

HR

Finance

Marketing

Auditors

Customer Support QA

Testers

Developers

Developers

Developers

Infrastructure

Operational Support

Service Mangers

PM0BAs

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Protectors of value

IT Services

Senior Managers

HR

Finance

Marketing

Auditors

Customer Support QA

Testers

Developers

Developers

Developers

Infrastructure

Operational Support

Service Mangers

PM

0BAs

@somesheep - LeanUX NYC 2015

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Cordial hypocrisy

Because of loyalty or fear

Pretend that there is trust when there is none

Being polite when there is cynicism - Fernando Flores

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C Y A@somesheep - LeanUX NYC 2015

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@somesheep - LeanUX NYC 2015 copyright @agilesensei used with permission

Blame flow Distrust

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ENABLE A LEARNING MINDSET

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BLAME IS A DISCHARGE OF DISCOMFORT - Brené Brown

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Blame is a reflex We do it without much

cognitive activity

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Blame is a discharge of discomfort - Brené Brown The core of the illusion is that we believe that we understand the past. - Daniel Kahneman

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Increased Scanning Make discomfort normal

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Protectors of value

IT Services

Senior Managers

HR

Finance

Marketing

Auditors

Customer Support QA

Testers

Developers

Developers

Developers

Infrastructure

Operational Support

Service Mangers

PM0BAs

@somesheep - LeanUX NYC 2015

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A mindset for response

• Re-express your targets position • List Points of Agreement • What have you learned • Present your view within the shared context -Anatol Rapoport

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ONE DOES NOT SIMPLY

BECOME COLLABORATIVE @somesheep - LeanUX NYC 2015

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John Lord Alderdice

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Trusting creates options in relationships

TRUST IS AN OUTCOME

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Trust is the metric by which we (subjectively) assess the quality of social connection.

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Value Network

A set of connections between organisations, and/or individuals interacting with each other to benefit the entire group. - Investopedia

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Homo dictyous - Network man Because we are connected to others, and because we have evolved to care about others, we take the well-being of others into account when we make choices about what to do.

Christakis & Fowler@somesheep - LeanUX NYC 2015

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DO MORE SHIT TOGETHR! THANK YOU

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