Lean UX: Building a shared understanding to get out of the deliverables business

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This is the latest iteration of the Lean UX conversation as given at UX LX (Lisbon) in May of 2012. Many thanks to Jeff Patton for the opening imagery.

Transcript of Lean UX: Building a shared understanding to get out of the deliverables business

  • Lean UX: Building a shared understandingand getting out of the deliverables business UX LX Lisbon, Portugal May 18th, 2012
  • A tale of two citiesit was (definitely not) the best of times #LeanUX | @jboogie
  • Building (digital) bridgesturned out to be fairly effective #LeanUX | @jboogie
  • Aligning corporate strategy with a UX focusmany (expensive) ways to bring awareness #LeanUX | @jboogie
  • Or the team can spend some time visualizingto, at least, start from the same point #LeanUX | @jboogie
  • And we made it easyto keep the conversation going #LeanUX | @jboogie
  • And we made it easyto keep the conversation going #LeanUX | @jboogie
  • #LeanUX | @jboogiehttp://www.agileproductdesign.com (Jeff Patton)
  • Visualizing our ideas reveals inconsistenciesbetween designers, developers, product owners and customers #LeanUX | @jboogiehttp://www.agileproductdesign.com (Jeff Patton)
  • Regular discussion leads to iterationwith each iteration leading to broader buy-in #LeanUX | @jboogiehttp://www.agileproductdesign.com (Jeff Patton)
  • Ultimately leading to shared understandingand team alignment #LeanUX | @jboogiehttp://www.agileproductdesign.com (Jeff Patton)
  • Shared understanding is the currency of Lean UXits worth its weight in paper, time & productivity #LeanUX | @jboogiehttp://images.wikia.com/currencies/images/6/65/Euro_coins_and_banknotes.jpg
  • Lean UXInspired by Lean Startup and Agile development theories, its thepractice of bringing the true nature of design work to light faster,in a collaborative, cross-functional way with less emphasis ondeliverables and greater focus on the actual experience beingdesigned. #LeanUX | @jboogie
  • Agile values:Individuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan #LeanUX | @jboogie
  • #LeanUX | @jboogie
  • Lean StartupThe Lean Startup has as a premise that every startup is a grandexperiment that attempts to answer a question. The question isnot "Can this product be built?"Instead, the questions are "Should this product be built?" and"Can we build a sustainable business around this set of productsand services?"This experiment is more than just theoretical inquiry; it is a firstproduct. #LeanUX | @jboogie
  • These are philosophies, notmethodologies. #LeanUX | @jboogie
  • It goes a little something like thisDo this. Quickly. Many times. Just the UX processConcept Validate Prototype Test Learn Iterate Internally Externally from user behavior #LeanUX | @jboogie
  • Go that way. Really fast. If something gets in your way, turn.-Charles DeMar (Curtis Armstrong) to Lane Myer (John Cusack) in Better OffDead #LeanUX | @jboogie
  • In fast-paced environments, traditional UX is a bottleneck Were getting in our own way #LeanUX | @jboogiehttp://www.freakingnews.com/Bottle-Neck-Pics-36343.asp
  • With interactive experiences evolving rapidlyThe traditional design deliverable is an inefficient obstacle #LeanUX | @jboogie
  • We have to change perspective on how to do UX Todays markets require a new way of looking at our processes #LeanUX | @jboogiehttp://offroadinghome.blogspot.com/2011/04/geo-tography-forced-perspective.html
  • Designers cant hide behind their monitor any more! This is a designer-led initiative #LeanUX | @jboogiehttp://www.flickr.com/photos/yamagatacamille/4799648425/sizes/l/
  • Get design work out there. Fast.In public. Yep, where others can see it. #LeanUX | @jboogie
  • OK. Im intrigued. But how does it really work?First 5 things you need to do #LeanUX | @jboogie
  • Solve the problem togetherAs opposed to implementing someone elses solution 1 #LeanUX | @jboogie
  • SketchingIts all the rage! 2 Its Bieber! #LeanUX | @jboogie
  • Example of sketching at workV1 of the UI 2 #LeanUX | @jboogie
  • Sketching brings experiences to life faster Launched UI 2 #LeanUX | @jboogiehttp://www.flickr.com/photos/mims/326748812/sizes/l/
  • Prototype it! Build an experience, not a document. 3 #LeanUX | @jboogiehttp://justaddwater.dk/
  • Once validated, demo to the team. and get everybody started. 3 No additional deliverables are needed! #LeanUX | @jboogiehttp://www.flickr.com/photos/koolwaaij/152426460/sizes/o/
  • Pair up! But do it, cross-functionally 4 #LeanUX | @jboogiehttp://photofind.com/featured-photo/20-uncomfortable-moments-in-sports
  • Pairing saves time Builds a common language 4 #LeanUX | @jboogiehttp://hoveringartdirectors.tumblr.com/page/2
  • Pairing sets designers free, man and empowers developers! 4 #LeanUX | @jboogiehttp://www.clydekellerphotos.com/images/AP_Kesey_HippiesDancing_GALLERY_CGW.jpg
  • Style guides!The cause of, and solution to, all your UX problems 5 #LeanUX | @jboogie
  • Theyre good for developers too!Creates a reusable asset library and point from which to start 5 #LeanUX | @jboogie