Lean Six Sigma - Green Belt Project

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DEFINE PHASE

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DMAIC Define – problem is defined and team goals are set. Measure – current data is researched and collected. Analyze – data is analyzed using several possible

methods including flow charts and fish bone diagrams.

Improve – stage where problem is solved and optimized using FMEA (Failure Mode Effect Analysis).

Control – controlling the future process to ensure success and minimize deviation.

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Problem Statement The City of Titusville is developing a derelict vessel removal process. Derelict vessels which are submerged, partially submerged, or otherwise abandoned; cause a safety hazard for boaters, and have the potential to leak hazardous materials (i.e. fuel, oil, or battery acids) into area waterways. Developing and refining a process for derelict vessel removal will ensure that these hazards are minimized and that vessels are removed as quickly as possible. Currently, the City of Titusville has eight derelict vessels in its area of responsibility.

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Team Members

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Scott Larese, Champion Tom Abbate, Sponsor

Don Johnston, Facilitator Eddy Galindo, Natural Resource Planner Chelsea Farrell, Assistant City Attorney Tom Lawson, Marina General Manager Greg Sutton, Fire/EMS Training Chief

Lisa Kubeika, Special Projects Coordinator

SME: Lieutenant Darrin Riley, FWC

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Define Stage – June 15

Measure Stage – Mid/End July

Analyze Stage – Beginning of August

Improve Stage – Middle of August

Control Stage – Continuous

What is a Derelict Vessel? F.S. 823.11(1) – Derelict vessel means any vessel that is

left, stored, and abandoned: (a) In a wrecked, junked, or substantially dismantled

condition upon any public waters of this state. (b) At any port in this state without the consent of the

agency having jurisdiction thereof. (c)Docked or grounded at or beached upon property of

another without the consent of the owner of the property.

This definition does NOT include: “unsightly or ugly” vessels.

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Where Do Derelict Vessels Come From? In many instances derelict vessels originate from a

neglecting owner who does not properly maintain the vessel and has the inability to maintain responsibility.

Vessels are abandoned by the owner for means of disposal.

Weather conditions such as hurricanes. However, they remain the responsibility of the person storing the vessel.

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Impacts to the City How are we being affected by derelict vessels? 1. Safety – first and foremost the most important; DVs pose a threat to public safety and navigational hazards. These vessels are often partially submerged with no navigation lights. 2. Environment – Pollutes the water and possibly with toxic chemicals that can not only cause health risks but breakdown materials/deteriorate fiberglass and causes erosion. 3. Financially - $$$ of removal. The State of Florida, counties, and cities spend approx. $2 million annually removing these vessels.

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Process Boundaries: City of Titusville and the northern Indian River Lagoon. Goal Statement: Implement a process similar to that of Brevard County for derelict vessel removal while eliminating unnecessary steps and setting a goal to remove 80% of derelict vessels, that are in the city waters as of June 1, 2016 (EIGHT), removed from the water by July 1, 2017. Constraints: Notice periods after tagging, State permitting, waiting for grant approval, overall budgeting. Monuments: Florida Statutes - § 823.11 (criminal investigation) and §705.103 (civil liability). City budget will be needed where grants are not available.

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VOC Analysis

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VOC ANALYSIS

Voice of Customer Key Customer Issues Critical Customer

Requirements

Boaters/Vessel Operator Safety Unobstructed navigation channel

Various Agencies Environmental Hazmat containment during removal

High Level Current Process Map S

Complaint Sheriff FWC City

DHSMV Note to Owner 5 days

Reclaim

Objection

Abandon-ment

Approval

City Funded

City Council Approval

Denied

Approval

Reassess

Contract for Removal

Boat Removal

Final Notifications

Council Grant

Management State

Press Release

Permit Process

Grant App.

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DHSMV – Florida Safety & Motor Vehicles FWC – Florida Fish & Wildlife Conservation Commission

OR Combin-ation

Deed to City (Voluntary

Compliance)

NEXT:

MEASURE PHASE List of DV’s both in Titusville and Brevard County since the

electronic documentations initiated (2009). Map of current DV locations in Titusville

Calculations for various time processes for boat removals/PLT In-depth VOC chart

Histogram (Trends since 2009)

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