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    Table of Contents

    1) EXECUTIVE SUMMARY................................................................3

    2) INTRODUCTION..........................................................................3

    3) WHAT IS SYSTEM?......................................................................3

    4) REVIEW OF LITERATUR...............................................................4

    5) RESEARCH OBJECTIVE................................................................5

    6) SECIFIC OBJECTIVE...................................................................5

    !) METHODOLO"Y..........................................................................5

    #) DATA ANALYSIS.....................................................................!$11

    %) TESTIN" OF HYOTHESIS...................................................12$1!

    1&) CONCLUSION...........................................................................1#

    1&) REFERENCES....................................................................1% $ 2&

    11) LIST OF FI"URES.....................................................................2&

    LIST OF FIGURES2) F'(*+ 1$ "+,-+* -'/*'0/', 0+- , R+,-+,/2) F'(*+ 2$ '/', -'/*'0/', 0+- , R+,-+,/3) F'(*+ 3$ E-/', -'/*'0/', 0+- , R+,-+,/4) F'(*+ 4$ R+ -'/*'0/', 0+- , R+,-+,/

    EXECUTIVE SUMMARY 

    Lean implementation programme ot!omes an" its e#e!t on

    emplo$ee aspe!ts% a Case St"$ of &an' X

    ()( Intro"!tion%

    1

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    L+, M,(++,/ +* /7+ 8+* 7 0++, 7*/+*'9+-

    :'/7 -'', *,- /7+ *-/', +,'*,+,/. I/ : -+

    ;* 08 /7+ J,++ / T8/ :7+, /7+8 *+/+- /7+ T8/

    *-/', S8/+ * :7+*+ /7+ T8/

    *-/', S8/+ : */ ',/*-+- L+, ;/', 7+ +;+-

    0++ *+ ++*'+,/; ,- 7+ ,: 0++, ';++,/+- ',

    *' ',-/*'+.

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    G;'/8 ' +/ / '/ 0+/ :7';/ +;'',/',( :/+ 08 7'+',( (*+/+*

    *-/''/8 ;:+* / 7*/+* 8;+ /'+ ,- 7'(7+* G;'/8.

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    7*/+*'/' +*,; ++//', ,- =';8 (;. H:++* '/ :

    *+, /7/ :+, =+;/ *+ -'/'+- / :* :7+, /7+8 7+

    7';-*+, ;+ /7, ' 8+* = (+.

    I, +',',( + -'@+*+,+ ', 0 /'=/', S;,+ ,- W';;'

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    I, , ,;8' = +@+/ = +-/',; 0(*,- , 0 /'=/',

    R

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    1 T G,/'=8 /7+ **+,/ ;++; = +;8++ /'=/',

    /'/', ,- ;8;/8 0+- , /7+ '/ = /7+

    ';++,//', = /7+ ;+, *(*+ ', /7+ 0, O+*/',

    S7*+- S+*'+ C+,/*+2 M+*',( ,- ; G,/'=8',( /7+ ;++; = '/'+ /+ =*

    /7+ +;8++ *+;/ = /7+ ';++,//', = /7+ ;+,

    *(*+ ', /7+ 0, O+*/', S7*+- S+*'+ C+,/*+3 E;/', = /7+ *+;/',7' 0+/:++, /7+ +;8++ (+,-+*

    (+ '/', ,- -+' G;'/', ,- +;8++

    /'=/', /'/', ,- ;8;/84 A*'; = /7+ '/ = ';++,//', = /7+ ;+,

    *(*+ , +;8++ /'=/', /'/', ,- ;8;/8

    Met,o"olog$%U',( /7+ '$+/7- , +'$/*/*+- G+/',,'*+ +- ',

    ,-/',( /7+ *++*7 / -+/+*',+ /7+ + =/* =* /7+

    ';++,//', = ;+, *(*+ , /7+ O+*/',; /''/'+ ',

    /7+ S7*+- S+*'+ C+,/+* = B, X. T --*+ /7++ 0+/'+ :+ -++;+- /7*++ //'/';;8 /+/0;+

    78/7++./$pot,esis (%"+,-+* (+ '/', ,- +-/', *+ *+;/+- / * **+;/+- :'/7

    +;8++ /'=/', ;8;/8 ,- /'/', ', B, X./$pot,esis 0% T7+ ';++,//', = /7+ ;+, *(*+ @+/ +;8++

    /'=/', ;8;/8 ,- /'/', ', B, X

    6

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    /$pot,esis 1%

     T7+*+ ' *+;/',7' 0+/:++, (+,-+* (+ '/', +-/', ,-/7+ ;+, *(*+ /+.SamplingKI, /+/',( /7+ 78/7++ *,- ;+ = +;8++ =* *'

    '/', :'/7', /7+ O+*/', = S7*+- S+*'+ C+,/+* = B, X :

    +-. T7+ *+,-+,/ :+*+ -+ = 0/7 ;+ ,- =+;+

    +;8++.2ata Colle!tionK A +'$/*/*+- G+/',,'*+ : +- / ,-/ /7+ *++*7

    /-8 / ;;+/ -/ *+G'*+- =* /7+ *'0;+ /7/ :+ *+ +',',(

    ',( /7+ '+- +/7-. I, *-+* / ;;+/ -/ *+;/+- / *'0;+

    ,-+* ',+/'(/', /7+ *+8 -+'(, :'/7 +'$/*/*+-

    G+/',,'*+ : +- / ,-/ /7+ *++*7 /-8. D/ ;;+/+-

    :+*+ -+- /0;/+- ,- ,;8+- ',( /7+ =;;:',( ;'/+-

    //'/'; /;.Statisti!al met,o"s%Correlation coecient:  T7' : +- ', /+/',( /7+ //'/';

    '(,',+ = /7+ *+;/',7' 0+/:++, (+ +-/', ,- '/',

    :'/7 /7+ +;8++ /'=/', ;8;/8 ,- /'/', ', /7+

    O+*/', S7*+- S+*'+ C+,/*+ = B, X. W+ +- /7+ + /+/

    / +;/+ //'/';;8 /7+ *+;/',7' 0+/:++, (+,-+* (+ '/',

    +-/', ,- /7+ /+ = /7+ ;+, *(*+.Regression analysis:  T7' : +- ', ', /+/',( /7+ //'/';

    '(,',+ = /7+ '/ = /7+ ';++,//', = /7+ ;+,

    *(*+ , +;8++ /'=/', ;8;/8 ,- /'/', ', /7+

    O+*/', S7*+- S+*'+ C+,/*+ = B, X.2ATA A3ALYSIS

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    3Minim

    m

    Ma4im

    mMean

    St")

    2e*iation

    Age 61 22 !2 4&.!% 13.#1%

    E4perien!e 61 1 25 !.!2 5.6#!

    Lo$alt$ 61 5 26 13.3% 3.551

    Satisfa!tion 61 24 45 3#.26 4.461

    Moti*ation 61 2& 4& 31.31 4.45%

    Lean ot!ome 61 22 5& 34.41 6.42!

    Table (% 2es!ripti*e statisti!s !ontinos *ariables

     T0;+ 1 */*8 /7+ -+*'/'+ //'/' =* /7+ ,/',

    *'0;+ A(+ +-/', ++*'+,+ = /7+ *+,-+,/. L'+:'+ '/

    ; ';;/*/+ /7+ +, *+ 0/',+- ',( /7+ ;+

    *+,-+,/ , /7+ J0 /'=/', M/'/', ,- L+, *(*+

    ';++,//', /+. E/*/',( =* /7+ /0;+ :+ , ++ /7/

    /7+ +, (+ : 4&.!% 8+* :'/7 S/,-*- D+'/', = 13.#18+*

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    6.43

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    6osition Fre5en! 6er!en Vali" Cmlati*e

    General

    Manager

    6 %.# %.# %.#

    Senior 12 1%.! 1%.! 2%.5

    Manager 15 24.6 24.6 54.1

    3on: 2# 45.% 45.% 1&&.&

    Total 7( (88)8 (88)8

    Table3: Position distribution based on no of Respondents

    "+,+*; M,(+*

    S+,'* M,(+*

     M,(+*

    N,$M,(+*';

    & 5 1& 15 2& 25 3& 35 4& 45 5&

    6osition 2istribtion

    S+*'+ 1

    Figre 0: 6osition "istribtion base" on Respon"ents

    I, T0;+ 3 ,- F'(*+2 /7+ *+,-+,/ :+*+ ;'+- 0+- , /7+'*

    '/', 7+;- / :*. I/ , 0+ ++, /7/ ;/ 7;= = /7+

    *+,-+,/

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    M,(+*

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    &5

    1&152&253&354&

    E"!ational Le*el 2istribtion

    Figre 1: E"!ation "istribtion base" on Respon"ents

    I, T0;+ 4 ,- (*+3 /7+ *+,-+,/ :+*+ /+(*'9+- 0+- ,

    /7+'* +-/',; ;++;. O*-',*8 N/',; D'; ;++;

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    Ra!e

    Fre5en!

    $ 6er!ent

    Vali"

    6er!ent

    Cmlati*e

    6er!ent

    V;'- &la!'  46 !5.4 !#.& !#.&

    Mi4e"

    &loo"

    6 %.# 1&.2 ##.1

    In"ian 4 6.6 6.# %4.%

    ;,ite 3 4.% 5.1 1&&.&

    Total 5% %6.! 1&&.&

    M'',( S$stem 2 3.3

     T/; 61 1&&.&

    Table !: Rae distribution based on no of Respondents

    B; M'+- B;- I,-', W7'/+

    &

    1&

    2&

    3&

    4&

    5&

    6&

    !&

    #&

    %&

    Ra!e Le*el 2istribtion

    Figre

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    I, F'(*+4 ,- T0;+ 5 -+'/ +(+,//', = /7+ *+,-+,/ ',

    /+* = *+ 7- *+ B;

    5.1P *++/'+;8.

    Testing of ,$pot,esis%/$pot,esis (% "+,-+* (+ '/', ,- +-/', *+ *+;/+- / *

    **+;/+- :'/7 +;8++ /'=/', ;8;/8 ,- /'/', ', B,

    X.

    Sl) 3o Lo$alt$ Satisfa!tion Moti*ation

    Gen"er &.&2# &.&&& &.&6#

    &.#2# &.%%# &.6&5

    Age $&.&35 &.133 &.253Q

    &.!#! &.3&6 &.&4%

    6osition $&.&3& &.141 &.&64

    &.#1% &.2!# &.622

    E"!ation &.1&5 &.16% &.1#!

    &.42& &.1%3 &.15&

    Table": #orrelation bet$een %ender& a%e& position& eduation

    and Loyalty& satisfation and moti'ation

    I, T0;+ 6 0+ /7+ C**+;/', 0+/:++, (+,-+* (+ '/',

    +-/', ,- L8;/8 /'=/', ,- /'/', ' ;+*;8 /;',+-.

    I, /7' **+;/', (+ : *+ '(,',/ :'/7 /7+ /'/', ;++;

    /

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    /$pot,esis 0%D+ /7+ ';++,//', = /7+ ;+, *(*+ @+/ +;8++

    /'=/', ;8;/8 ,- /'/', ', /7+ O+*/', S7*+- S+*'+

    C+,/*+ = B, X.

    15

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    E#e!t of implementation of t,e lean programme on emplo$ee

    satisfa!tionR R S5are A"-ste" R S5are St") Error of t,e Estimate

    .2!# .&!! .&61 4.321

    Table (: )odel Summary for the e*et of implementation of 

    the lean pro%ramme on employee satisfation 

    F* /0;+ ! 0+ :+ , '+: /7+ -+; *8 =* *+(*+',

    ,;8' =* /7+ +@+/ = ';++,//', = /7+ ;+, *(*+ ,

    +;8++ /'=/',. T7+ R G*+- ;+ ' &.&!! :7'7 +, /7/

    *,- !.!P = *'/', ', /7+ +;8++ /'=/', ' /7+ /+ = 

    /7+ +@+/ = 7,(+ /7*(7 /7+ ;+, *(*+ ';++,/+- /7'

    +, /7/ ,/*'0/', / +;8++ /'=/', /7*(7 /7+

    ';++,//', = /7+ ;+, *(*+ ' !.!P

    Mo"el Sm of  "f  Mean F Sig)

    1 R+(*+', %1.%62 1 %1.%62 4.%24 .&3&

    R+'-; 11&1.#41 5% 1#.6!5

     T/; 11%3.#&3 6&

    Table =% Anal$sis of Varian!e for the e*et of implementation

    of the lean pro%ramme on employee satisfation 

     T7+ +@+/ = /7+ ';++,//', = ;+, *(* , +;8++

    /'=/', ' ,;8+- ', T0;+ # 0+. W+ , -+'/ =* /7+ /0;+

    /7/ /7+ +@+/ = /7+ /+ = ;+, *(*+ ';++,//', ,

    /7+ +;8++ /'=/', ' '(,',/

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    '(,',/ +@+/ , +;8++ /'=/', *+;/ = /7+ ;+,

    *(*+ ';++,//',.

    17

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    Coe>!ients

    Mo"el

    Unstan"ar"i?e"

    Coe>!ients

    Stan"ar"i?

    e"

    t Sig)B S/-. E*** B+/

    1 !ients for e*et of implementation of 

    the lean pro%ramme on employee satisfation 

     T7+*+ ' '(,',/ **+;/',

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    /7/ *,- &.4P = *'/', ', /7+ +;8++ /'=/', ' /7+

    /+ = /7+ +@+/ = /7+ ';++,//', = /7+ ;+, *(*+.

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    A3ALYSIS OF VARIA3CE

    Mo"el Sm of  "f  Mean F Sig)

    1 R+(*+', 2.%&4 1 2.%&4 .22! .635

    R+'-; !53.654 5% 12.!!4

     T/; !56.55! 6&

    Table ((% Anal$sis of Varian!e for the e*et of implementation

    of the lean pro%ramme on employee loyalty  

    F* /7+ ,;8' = *',+ 7:, ', /0;+11 , /7+ +@+/

    ';++,//', = /7+ ;+, *(*+ , +;8++ L8;/8 /7+*+ '

    '(,',/ +@+/ , +;8++ L8;/8 !ients

    Mo"el

    Unstan"ar"i?e" Stan"ar"i?

    t Sig)B S/-. E*** B+/

    1 !ients for e*et of implementation

    of the lean pro%ramme on employee Loyalty 

     T7+ 0+/ +'+,/ =* /7+ -+; (//+, =* /0;+ 12 0+ , /7+

    ,;8' = /7+ R+(*+', +'+,/ =* +@+/ = ';++,//', = 

    /7+ ;+, *(*+ , +;8++ L8;/8 '$ &.&62 :7'7 ' ,,$

    20

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    '(,',/

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    E#e!t of implementation of t,e lean programme on emplo$ee

    Mo"el Smmar$

    Mo"el R R S5are A"-ste" R St") Error of  

     1 .&&2 .&&& $.&1! 4.4%!

    Table +3: )odel Summary for the e*et of implementation of 

    the lean pro%ramme on employee moti'ation 

    I, /0;+ 13 0+ :7'7 ' /7+ -+; *8 =* *+(*+', ,;8'

    =* /7+ +@+/ = ';++,//', = /7+ ;+, *(*+ , +;8++

    /'/', R G*+- ;+ ' &.& /7' 7: /7/ /+ = /7+

    ';++,//', = /7+ ;+, *(*+ 7 , ,+;',0;+ +@+/ ,

    +;8++ /'/',.

    Mo"el Sm of S5ares "f Mean S5are F Sig)

    1 R+(*+', .&&3 1 .&&3 .&&& .%%&

    R+'-; 11%3.&!% 5% 2&.222

     T/; 11%3. 6&

    Table (

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    /'/',. T7+*+=*+ :'/7 /7+ ';++,//', = ;+, *(*+

    + , +;8++ /'/',.

    23

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    Coe>!ients

    Mo"el

    Unstan"ar"i?e" Stan"ar"i?

    t Sig)B S/-. E*** B+/

    1 !ients for e*et of implementation

    of the lean pro%ramme on employee moti'ation 

    F* /7+ R+(*+', +'+,/ =* +@+/ = ';++,//', = /7+

    ;+, *(*+ , +;8++ /'/', ', /0;+15 0+ 0+/

    +'+,/ =* /7+ -+; ' $.&&1 :7'7 ' ,,$'(,',/

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    "+,-+*

    +*, C**+;/', &.13&

    S'(. +,+ =* /7+ ';++,//', = /7+ ;+, *(*+

    , +;8++ /'/', ,- L8;/8 :7';/ /7+*+ : ;; ,-

    //'/';;8 '(,',/ +@+/ , +;8++ /'=/',. T7+ **+;/', ,;8' 0+/:++, /7+ *'0;+ (+,-+* (+ '/',

    +-/', ,- L8;/8 /'=/', ,- /'/', *'0;+ 7:+-

    **+;/', ,(/ (+ ,- /'/', :7';/ /7+*+ : , '(,',/

    25

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    **+;/', ,(/ /7+ *+/. W+ ; -'+*+- /7/ :+ 7+ ',*++

    ', /'/', (+ ',*++.F',;;8 ;; /7+ =* *'0;+ (+,-+* (+ '/', ,- +-/',

    +*+- 7- , '/', :'/7 /7+ /+ = /7+ ';++,//',

    = /7+ ;+, *(*+.

    26

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    Referen!e

    1. A,-*+: ",+ ,- +, S+*

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    7//K::.7+;/7*+.7';'.:7',7*+-+/-+,/0/,+:*/';+-+;8',(;+,.-= 

    %. R B.N

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    &a'le 3: Model 4ummary *or the efect o* implementation o* the lean

     programme on employee satis*action  T0;+ #K A,;8' = V*',+ =* the efect o* implementation o* the

    lean programme on employee satis*action  T0;+ %K R+(*+', +'+,/ =* efect o* implementation o* the

    lean programme on employee satis*action &a'le 5!: Model 4ummary *or the efect o* implementation o* the

    lean programme on employee Loyalty   T0;+ 11K A,;8' = V*',+ =* the efect o* implementation o* the

    lean programme on employee loyalty  

     T0;+ 12K R+(*+', +'+,/ =* efect o* implementation o* the

    lean programme on employee Loyalty &a'le 5+: Model 4ummary *or the efect o* implementation o* the lean

     programme on employee moti2ation  T0;+ 14K A,;8' = V*',+ =* the efect o* implementation o* the

    lean programme on employee moti2ation  T0;+ 15K R+(*+', +'+,/ =* efect o* implementation o* the

    lean programme on employee moti2ation  T0;+ 16K C**+;/', 0+/:++, (+,-+* (+ '/', +-/', ,-

    L+, /+