Amwell: Physician

E-Visits

Renee Walk

Product Manager

The Healthcare Headache

Biggest challenges in healthcare

1. Cost

• Members’ healthcare spending has increased

77% since 20071

2. Access

• Cumulative wait time2:

• 18.5 days | All Specialties

• 19.5 days | Family Practice

• Hard to get care outside of office hours

1Forbes, in 2014, Workers’ Share of Health Costs Nearly $5,000 At Large Companies, October 17, 2013.2Merritt Hawkins, “2014 Survey: Physician Appointment Wait Times and Medicaid and Medicare Acceptance Rates,” 2014.

Employees want telehealth

• Members want to

get their healthcare

online

• 3 of 4 patients want

their doctors to offer

online services1

1Advisory Board, “Telemedicine and Concierge Care: Trends in Consumerism and Non-traditional Primary Care Deliver,” 2014

Employers need it

Telehealth could save U.S. employers $6 billion

# of Employers Offering Telehealth will increase 68%

2Towers Watson, Current Telemedicine Technology Could Mean Big Savings, August 11, 2014

22%

37%

2014 2015

Solution: Trust e-visits

• 24/7 video doctor visits

• Smartphone

• Tablet

• Computer

• Powered by American

Well (Amwell)

• Value add for all League

Health Plan members

When would you use Amwell?

• Doctors on Amwell have diagnosed

hundreds of minor/acute conditions like:

• Sinusitis

• Bronchitis

• Cough

• Flu

• Allergies

• Ear infections

What sets Amwell apart?

1. Convenient

2. Cost-effective

3. Quality doctors

4. Easy-to-use

5. Health data

6. It’s cool!

Reinventing “convenient”

• Amwell doctors are available 24/7/365

• Meet people where they are (on the

couch, at work, on vacation)

More wallet-friendly

• Employees

• $5 copay

• League employers

• Reduced absenteeism/presenteeism

• Reduced overall cost of care

• WEA Trust

• Amwell visits cost $39, saving the Trust $85

for each visit (on average)

Bringing down cost of care

$1,050

$300

$135

$39

$0

$200

$400

$600

$800

$1,000

$1,200

Emergency Room Urgent Care PCP Office Visit Amwell

Quality doctors ready to see you

• Board-certified, licensed

• Credentialed to NCQA,

URAC standards

• Average 15 years in

practice

• Physicians specially

trained in telehealth

• Evidence-based treatment

guidelines

$5.00

Simple and upfront

• Intuitive user experience• Design similar to

FaceTime or Skype

• 4-star doctor rating

• Optimized across

platforms• Smart phones

• Tablets

• Computers

Health data integrations

• Biometrics and vitals from:

• Apple Health app

• Diagnostic devices

• Prescription data

• Via SureScripts

• Email record of e-visit to

share with PCP

What our members say

Amwell results to date

• Rolled out Amwell July 1, 2015

• As of September 1:

• 550 sign-ups

• 45 doctor visits

• Numbers keep growing

Ready for a live demo?