LeadLife Webinar: How Lead Nurturing Generates Demand (And Why Sales Loves It)

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The 3 Ways Lead Nurturing Creates Demand (And Why Sales Loves It)

description

79% of leads delivered to sales from marketing never convert to a sale (MarketingSherpa). The biggest reason for this disconnect is lack of lead nurturing. Marketers need to create a digital conversation where prospects are delivered the right information, at the right time, to make an educated and strategic buying decision. Sales enablement expert, founder of the ROI Selling Program, and CEO of ROI4Sales, Michael Nick and Lisa Cramer share the 3 ways a proper nurturing strategy provides Sales with insights into a prospects digital behavior (emails opened, links executed, web content reviewed, etc.), and how that data creates better quality leads and a faster sales cycle. Watch the on-demand webinar: www.leadlife.com/saleslove The 3 Ways Lead Nurturing Generates Demand (And Why Sales Loves It) Webinar presenters: Michael Nick - CEO, ROI4Sales Lisa Cramer - President, LeadLife Solutions Hosted by the Outsourcing Institute

Transcript of LeadLife Webinar: How Lead Nurturing Generates Demand (And Why Sales Loves It)

Page 1: LeadLife Webinar: How Lead Nurturing Generates Demand (And Why Sales Loves It)

The 3 Ways Lead Nurturing Creates Demand

(And Why Sales Loves It)

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The Outsourcing Institute

• Located at outsourcing.com – Over 70,000 Executive Members Globally

• Trends, Best Practices, Case Studies

• Training Through OI University

• Specialize in Low Cost Alternatives for Outsourcing Buyers Needing Assistance with RFP Development and/or Vendor Selection:– Outsourcing RFP Builder Software – Matchmaker Service 

• Qualified Demand Generation Programs

• Outsourcing Jobs Opportunities and Recruiting Services Through CMS Inc.

• Local, Intimate and Interactive Outsourcing Road Show

• Sponsorship and New Business Development Opportunities & Programs

For more information contact us at: [email protected] or 516-279-6850 ext. 712

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CIOs, CTOs and Tech Sourcing Execs in Banking, Financial Services & Insurance to Explore "T-5": Sourcing, Cloud Computing, Big Data, Mobility, Security & Compliance - also known as "T-5", or the five critical technology-related trends creating both opportunities and risk for banking, financial services and insurance organizations - will be explored at the Wall Street Tech Conference & Exhibition.

Wall Street Tech ConferenceMarch 13, 2013 in NYC

To learn more and register for events visit www.outsourcing.com/events

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Panelists & Moderator• Lisa Cramer

– President & Co-founder, LeadLife Solutions– Recognized in the top ten of SLMA’s 50 Most

Influential Sales Lead Management Professionals & Top 20 Women in Sales & Lead Management(2009 and 2010, 2011, 2012)

• Michael Nick– Sales Enablement Guru– CEO of ROI4Sales– Author of “The Key to the C Suite” & “ROI Selling”

• Moderator - Daniel Goodstein– VP, Outsourcing Institute

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Agenda

1. Aligning sales and marketing on the lead process

2. Applying Lead Nurturing– Providing priority and intelligence into lead

behavior for making warmer calls

3. Ensuring every lead is nurtured and not lost or ignored

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Aligning sales and marketing on the lead process

1

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The Past

Marketing

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What It’s Costing You

• Revenue Impact– 70% of leads are not followed up on

• Cost of Sales– Marketing

• Wasted lead generation dollars• Resources constrained

– Sales• For every 100 raw leads, 4 – 7 are ready to buy –

who do you call?• Call attempts per lead 7- 12

Marketing Sherpa, Demand Gen Report, Forrester

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The Buyers Process Has Changed

60% of a typical (B2B) purchasing decision—researching solutions, ranking options, setting requirements, benchmarking pricing, and so on—occur before even having a conversation with a supplier.

Corporate Executive Board

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The Present (and Future)

Marketing

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Applying Lead Nurturing

2

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Campaigns vs. Lead Nurturing

One End-to-End Lead Nurturing Process

Awareness Consideration Purchase

Traditional Campaigns

Theme #1

Theme #2

Theme #3©2011 Marketing Interactions, Inc.

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Develop A PlanOutline an effective lead nurturing process per target /campaignExample: • Day 1: Thank you email for downloading a whitepaper• Day 10: Email recommending article/whitepaper of

related interest• Day 20: Send another email about area of interest –

linking to landing page• Day 30: Send an email invite to webinar

• Next series of touches - Dependent on registration and attendance of webinar

• Day 40: If attended webinar, phone call follow up• Day 50: Email a recent customer win case study

Rule based on “sales ready” definition sends lead to sales

Lead Nurturing ExampleLead Nurturing Strategy

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Ensuring every lead is nurtured and not lost or ignored

3

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50 35 100 63 85

Apply Scoring Based on Activity & Response

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Alert Reason: Lead visited Pricing Page on your website

First Name John

Last name Doe

Company Technology Solution Providers

Email [email protected]

Phone 123.456.7890

Most Recent Form Fill Lead Nurturing Whitepaper

Most Recent Pageview www.leadlife.com/pricing

Score 100

Send real-time notifications to your sales team

Integrate seamlessly with your CRM system

*Contact rate decreases 100x when response time goes from 5 min to 30 min

* Kellogg/MIT Study

Notify Sales in Real-Time

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Benefits of Lead Nurturing

$

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Bottom Line ResultsWith Lead Nurturing, Companies Have:– Increased revenue by 150%– Increase in qualified leads by 78%– Decrease in sales cycle from months

to weeks– Increase first call contact success rate

by 85%– Decrease in cost of sales by 10% – Improved conversion rates up to 3x– ROI in 60 days

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How do you want your sales professionals to spend

their time?

?

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How Sales Spends Their Time Today

Professional Sales Rep Time Breakdown

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How Sales Spends Their Time with Lead Nurturing

Professional Sales Rep Time Breakdown – With Lead Nurturing

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Lisa Cramer Michael Nick [email protected] [email protected]

Wanna Learn More?

Get the LeadLife White Paper: The Cost of Not Nurturing Leads

www.leadlife.com/nurturing

Watch this recorded on-demand Webinar at www.leadlife.com/SalesLove

How to Get Started