Leading Positive Change
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Transcript of Leading Positive Change
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LEADING POSITIVE CHANGE
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AGENDA• The Change Mindset• Lewin’s Freeze and Unfreeze Model• Stages of Change~ Lunch ~• The Emotion of Change• Broaden & Build• Psychological Capital – HERO• Be the change you want to see
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Scientific research shows that there are strong links between feelings and successful organisational change programs.
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UNDERSTANDING TRANSITION
Adaptation of Lewin’s Model of Change (1947)
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STAGES OF CHANGE1. Denial 4. Commitment- “This won’t happen” - “Let’s sort out the resources”- “They will never get away with it” - “You do this; I’ll do that”
- “I’m not going to change”- “Let’s confirm objectives and get moving”
- “Let’s just keep doing things the way we
always have”
Communication is disregarded Communication is calmer and more focused
2. Resistance 3. Exploration- “They can’t make me do this” - “This could actually benefit us”- “This is all too hard” - “What’s my role?”- “Let’s focus on why it won’t work” - “I think I get it now!”
Communication is emotional, negative andargumentative
Communication is questioning, enthusiastic,erraticAdapted from Prochaska & DiClemente (1983)
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“The secret of change is to focus all of your energy not on fighting the old, but on building the new”
Socrates
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When we feel positive we:• Make better decisions at work• Are more socially integrated (have better working relationships)• Are more creative and better at problem solving• Have lower levels of absenteeism• Experience greater job satisfaction
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Psychological capital, Mindfulness & Positive Emotion and their Effect on Organisational Change
Avey et al (2008)
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PSYCHOLOGICAL CAPITAL
HOPE EFFICACY RESILIENCE OPTIMISM
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HERO
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HERO Hope – We’re focused on achieving our goals and we have a plan for doing so Self efficacy – We’re confident that we have the skills and ability to achieve our goals. Optimism – We’re optimistic about our chances of achieving our goals. Resilience – We bounce back from stress, conflict, failure, change or increase in responsibility.
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1. Are you a HERO on a regular basis?
2. Aim for 3 to 5 positive responses for every negative response.
3. Let your team experience success.
4. Work with them to set goals and solve problems.
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