Leading IT Solutions for Healthcare Organizations

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WINNING WITH HEALTHCARE (HOSPITALS | DIAGNOSTIC CENTERS | CLINICS)

Transcript of Leading IT Solutions for Healthcare Organizations

Page 1: Leading IT Solutions for Healthcare Organizations

WINNING WITH

HEALTHCARE (HOSPITALS | DIAGNOSTIC CENTERS | CLINICS)

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ContentAbout Inspira

•Introduction •Presence

IT Infrastructure & Solutions• IT Supply Chain & Ecosystem • Offerings • Alliance

Cloud Security• About Inspira Secure• Information Security Offerings

Healthcare Solutions• About Manorama Infosolutions• Offerings• Abbott Portable Blood Gas Analyzer | Electrolyte Analyzer | Cardiac Marker

Healthcare•Manorama Infosolutions•Awards & Recognitions•Presence•Offerings•WHO Compliances•Product Chart•Solutions•Portable Blood Gas Analyzer | Electrolyte

Analyzer | Cardiac Marker•Project Details

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About Inspira

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About Inspira

• Leading IT solution provider that helps clients maximize their performance by

• Leveraging best talents having technical expertise & domain wide experience in Networking, Unified Communication, Security, Cloud, Analytics & Healthcare

•Innovative management philosophy

•Comprehensive portfolio of services

• Diversified group: IT Infrastructure, Security & Healthcare

• End-to-end integrator & value added partner

• ISO 9001:2008, ISO/IEC 27001:2013 & 20000-1:2011

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Catering To Customers From

CENTRAL MINISTRIESCENTRAL MINISTRIES STATE DEPARTMENTS DEFENCE PSU

BFSI IT / ITeS TELECOM ENTERPRISES HEALTHCARE

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Journey So Far

• Launched Inspira Enterprise India Pvt. Ltd• Incorporation under

the Companies Act, 1956

2008

• Became exclusive partner of 3Com Corporation, USA

2009

• Established 3Com as the No. 2 Networking OEM in India • Signed up as VAD for HP

India• Distributor of the Year

award by HP

2010

2011

• Preferred Partner of Array Networks, USA, DELL• Launched biometric initiative to

support AADHAR program• JV with BioMoRF to distribute Cogent

System's biometric identification system• Emerging Partner of the year award

from Juniper

• Partnered with SafeNet, BMC Software & Juniper• Received awards from

HP, Sify & Juniper

2012

2013

• Partnered with Oracle, Hitachi, SOPHOS, McAfee, Blue Coat, SAP & MITEL• Received awards from Dell, Array

& Juniper

• SAP India's first exclusive Strategic Industries MVAR• Partnered with Sify Technologies for

Department of Post – Network Integrator (NI) project• Signed up with Avaya, XIO, Symantec,

Polycom, CA Technologies, Sanovi, Aruba Networks• Received awards from Blue Coat, HP,

SAP & VAR INDIA

2014

2015

• Received award from Fujitsu, Juniper & VAR INDIA

• Inspira and Polycom signed the rate contract with DGS&D for Video Conferencing Systems

• Partnered with Citrix, Axis Communication, Mongo DB, Verint, Stratus Technologies, Ruckus, Pulse Secure, Dlink & Enghouse Systems.

• Inspira & Dell signed the rate contract with DGS&D for Servers

2016

• Partnered with Palo Alto, Infoblox, Ruckus, Appnomic and Websense• Received awards from Polycom, Juniper Networks

and VAR India• Inspira & D-Link signed the rate contract with

DGS&D for Networking solutions• Inspira & SAS signed the rate contract with DGS&D

for Analytics Software• Inspira & Fujitsu signed the rate contract with

DGS&D for SAN Storage

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Presence

• Headquartered in Mumbai

• 100+ Strong Sales, SE and Operations teams in all major state capitals

• TAC Centers staffed with L2 and L3 engineers

• 24 x 7 Service Helpdesk with Automated Trouble Ticketing

• Service Depots for pan-India coverage

Sales Office

Service Depot

Head Office

TAC Center

Service Desk

Feet on Street

Mumbai

Ahmadabad

Hyderabad

Bhopal

New Delhi

PatnaJaipur

Kolkata

Kerala

ChennaiBangalore

Ghaziabad (UP)

Chandigarh

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IT Infrastructure & Solutions

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Design I Deploy I Deliver I Distribute I Develop Integrated OEM Solutions

IT Supply Chain & Ecosystem

SYSTEM INTEGRATOR DISTRIBUTOR OEM

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< < < < < < < < < < < <

< < < < < < < < < < < < <

> >

> >

CUSTOMER

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Key Offerings

NETWORKING

• Switching & Routing • Application Delivery & Load Balancing • Structured Cabling • Application Acceleration • Universal Access Controllers • Network Transformation • Network Virtualization • Wireless & BYOD • Campus LAN & WAN • Software Defined Networking • WIFI Solutions • Internet of Things

UNIFIED COMMUNICATION

• Communication & Messaging • Audio Gateways and SBC • Video & Audio Conferencing• Surveillance • Contact Centre Solutions

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Key Offerings

CLOUD & SECURITY

• SIEM • Mobile Device Management• Cloud Computing • Cloud Security • Managed Security Services • Network Protection • Server Protection • Web Protection • Email Protection • Complete UTM Protection • Next Generation SOC • Vulnerability Management • DDOS Attack Protection • Security Analytics & Forensics• Comprehensive Data Protection

ANALYTICS

• Big Data on Hadoop using R & Python Technology

• Business Intelligence • Artificial Intelligence • Machine Learning • Supply Chain Analytics • Data Analytics• Deep Learning• Natural language processing (NLP)

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Key Offerings

HEALTHCARE SOLUTIONS

• HMIS Solutions• Lifeline Suite • Lifeline E-Clinic • Lifeline E-Diagnostic • Lifeline Telemedicine • Clinic Desksoft • Lifeline DMS • Lifeline M – Health • Lifeline Cardiac • Lifeline eClaim • Lifeline Gynecology • Lifeline Patient Portal

• Portable Blood Gas Analyzer • Electrolyte Analyzer • Cardiac Marker

IT Infrastructure

• Data Centers• Virtualization – Server & Storage• Compute Solutions

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VALUE ADDED SERVICES

Focused Approach

GO-TO- MARKET STRATEGY

OEM PARTNER ALLIANCE

eGOVERNANCECENTRAL MINISTRIESSTATE DEPARTMENTS

OIL | GAS | POWER UTILITIES

TRANSPORT | AVIATIONSHIPPING | RAILWAYS

BFSIBANKING FINANCIAL

SERVICES & INSURANCE

ENTERPRISES

APPLICATIONS | SECURITY | IT INFRASTRUCTURE

CONSULTING | SERVICES | AMC

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Glance At Our Achievements

70% Y-o-Y GROWTH SINCE 2009

20+ MISSION MODE PROJECTS WON & EXECUTED VIA PARTNERS

5 NICSI EMPANELMENT’S FOR NETWORKING & SECURITY

LARGE TEAM OF CERTIFIED ENGINEERS IN NETWORKING & SECURITY

150 + CLIENTS

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ISO Certifications

ISO 9001 ISO 27001 ISO 20000

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Support

Toll Free: 18001021242

[email protected]

Inspira Support Standards

24x7 L1 Helpdesk

L2 & L3 – Remote & Telephonic Support Certified Engineers Providing Technical Training

Case Management & Automated Ticketing

RMA – Hardware Replacement 4-hr CTR & AMC, On-site Support

Network Audits & Site Surveys

On-site Installation Service (Pan India)

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Alliance With World Renowned OEMs

NETWORK | DATA VOICE | VIDEO SECURITY SOFTWARE SERVER STORAGE

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Alliance With World Renowned OEMs

Tier 1* StatusDistributor / Partner

Tier 2** StatusRe-Seller

*Tier 1 status – procurement directly from the principle / OEM**Tier 2 status – procurement through distributor only

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Awards & Recognitions

Circle of Excellence Partner – Excellence in

Industry Asia Pacific (2016)

Platinum Partner (2015)

Best Value Added Distributor – West & South India

(2014 & 2015)Top 100 – Most Admired

Brand (2016)

INDIA PARTNER OF THE YEAR - Enterprise Sector

(2012 | 2013 | 2014)

Public Services Partner of the year (2014)

Significant Contribution to HP Enterprise Group

(2013-2014)

Emerging Partner of the Year (2013-2014)

Partner of the Year (2013)

Regional Partner of the Year

(2012-2013)

Partner Excellence Award (2012)

Sify Propel Bronze Award (2012)

Emerging Partner of the Year (2011)

Distributor of the Year (2010)

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Cloud Security

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• Security as a Service Provider

• Anticipates external & internal attacks, respond to threats, recover faster from a security incident, and improve overall security posture

• Provides automatic & real-time protection from most threats

• Perfect for the SMEs & Start-ups, Advertising, Media, IT/ITeS, Financial Institutes, Education Sector, Healthcare, Travel & Tourism, Hospitality sector etc.

• Easy to install, configure and manage

• Solutions are provided on Subscription Model

Inspira Secure

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Key Offerings

DETECT

SIEM Solution(Security Information &

Event Management)

NETWORK PROTECTION

SERVERPROTECTION

WEBPROTECTION

ENDPOINTPROTECTION

EMAILPROTECTION

MOBILE DEVICE MANAGEMENT

COMPLETE UTMPROTECTION

PROTECT

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Prof

essio

nal

Serv

ices

M

anag

ed

Serv

ices

Cl

oud

Serv

ices

Information Security Offerings

Government

Public Sector Units

BFSI

Enterprise

SMB

Services Layer Solutions Layer

Security, Strategy, Risk and Compliance

Cybersecurity Review and Response

Data & Application Environment Assessment

Security Operations Center Design

Identify & Access Management

Data and Application Security

Infrastructure and Endpoint Security Services

Managed Security Services

Identify & Access Management

Network

Endpoint

Messaging

Web

Security Intelligence & Operations

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Healthcare Solutions

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• Leader in Healthcare Informatics since 2002

• Turnkey IT Solution Provider, since a decade

• Catering to the specific needs of various specializations such as Cardiology, Oncology, Gynecology, Orthopedic, Neurology, Urology, & Ayurveda

• Solutions provided for Chain of ClinicsChain of DiagnosticsTelemedicine networkHomecare network

Manorama Infosolutions

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Awards & Recognitions

International Women’s Leadership Forum

Innovation Award for “Innovator in

Healthcare Technology”(2014)

World Medical Council - Medi BizTV Awards 2014 - 'Excellence Awards for Organization - Medical

Software (2014)

Information Week EDGE Award for Mobile Health

(2014)

Channel World Premier 100

Awards (2015)

Skoch Achiever Award – “Contribution to society through innovations and

transformations in IT Healthcare & for distinct

leadership (2015)

Healthcare Leaders Forum Awards (2015)

Emerging Excellence in Business Enterprise

(2013)

Innovative Technology of the Year - Lifeline

Suite (2013)

MCCIA Innovation and Entrepreneurship Awards as

Women Entrepreneur(2013)

MOACON Award for “The Best Technology Solution

Provider” (2005)

Goa Healthcare Excellence Award

“Best Telemedicine Software Solutions Provider” by IMA

Goa & SRS Industry Solutions (2014)

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Presence

USA

SOUTH AFRICA

BOTSWANA

MAURITIUSKENYA

OMAN

EGYPT

CROATIA

NIGERIA

KUWAITQATAR

UAE

CHINA

BANGLADESHINDIA

India• Punjab• Haryana• Noida• Maharashtra• Goa• Tamil Nadu• Andhra Pradesh• Karnataka• Goa

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Offerings

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WHO Compliances

ICD 10 (International Code for Diagnosis)

CPT Codes (Current Procedural Terminology)

CPOE (Computerized Physician Order Entry)

E&M Coding (Evaluation & Management)

HL 7 (Health Level 7)

eClaim System

Health Authority Abu DhabiDubai Health Authority

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Product Chart

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Solutions

Lifeline is a comprehensive & integrated ERP for Hospital Management Solution. Its been designed keeping in mind all facets of the health care spectrum, from primary care to super specialty services.

Lifeline E-Clinic is a complete hospital management system on the web, with an integrated e-claim system.

Lifeline E-Diagnostics is a web based diagnostic management system with integration to one or more hospitals, with radiology/ laboratory reporting and sample collection management too.

Lifeline Telemedicine for remote patient treatment generates web EMR (Electronic Medical Record) with live video conferencing.

Hospitals, healthcare specialists network and treatment packages for a specific geography, tools healthcare tips & case studies are available online. Patient can check medical history, lab reports etc.

Lifeline DMS is a document management system for paperless offices

Lifeline m-Health is a mobile solution for Healthcare Professionals, for data any time anywhere!

Electronic Medical Record is a secure, real-time, point-of-care, patient-centric application for clinicians that provides instant access to patient records, enables clinicians to automate & streamline their workflow.

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Product Line – HIS/ ERP

Healthcare industry requirements on fronts • Patient Management• Clinical management• Financial Management• Operations management• Allied services management

Targeted UsersHospitals, Tertiary Care centers, Polyclinics, Super Specialty, Hospital attached to MCI, Trust Hospitals, Government hospitals

Product SupportLifeline eClinic, Lifeline DMS , mHealth, Patient Portal, Web Portal.

CompliancesDomestic: CGHS/CSMA Structure for insurance, MCI & CCI compliance, ISO work flow for Central Store, NABL work flow for Laboratory, HL7 India protocol, NABH work flow

International: JCI accreditation supportive system, CPT Codes , ICD codes, eClaim system, Interoperability

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Lifeline Hospital Solutions

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E-Clinic Enterprise Solutions

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Product Line - EMR/EHR

Electronic Medical Records (EMR/ EHR)Cardiology & Cardiovascular, Gynecology (Obstetrics & IVF), Orthopedics, Oncology, Pediatrics (Immunization & Vaccination), Neurology (Strokes & Surgical)

Compliances Domestic: E Prescription

International : COEP, ICD 10, DRG Codes, LIONIC Codes, HL7 protocol, E & M codes.

Targeted UsersHospitals, Clinics, Group Of Clinics, Individual Doctor, Para medical professionals.

Product SupportLifeline E clinic Stand aloneLifeline E Clinic EnterprisesLifeline E Clinic CardiacLifeline Telemedicine

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Electronic Medical Record

CPOE

ICD Codes

CPT Codes

HL 7 Interface

E & M Codes

E-ClaimClinical

Decision Support

E-Prescription Investigation

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Product Line – E-Diagnostics

Centralized Diagnostic CenterLaboratory Information System, Radiology Information System, Collection Centers with PACS Integration, Interfaces with LIS devices, Interoperability on HL7 standards, Analyzer dashboards

Product SupportLifeline E- Diagnostics, Lifeline M-Health

Third Party InterfaceISSA (Croatia), Siemens, GE,etc.

Targeted UsersDiagnostic Centers, Pathology Centers and Clinics.

CompliancesDomestics: NABL accreditation

International: Bar code tracking, LIONIC codes, Analyzer

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Product Line – E-Diagnostics

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Product Line - eHealth

E- Health (Virtual Tele Services)Telemedicine, Tele Radiology, Tele Cardiology, Tele Laboratory, Tele Surgery, PACS

Target CustomersPublic Health Sector, Project supported by Unicef & WHO for Rural development.Super Specialist for multiple on line OPD

Product SupportLifeline Telemedicine, Lifeline M-Health

Third Party AlliancesSUNPA (CHINA) for Biomedical deviceISSA (Croatia) for PACS solution

Compliances:Bio medical device integration on HL7 protocol Video Conferencing Interface

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Product Line - Telemedicine

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Product Line – mHealth

M Health (Portable Services)Appointment SchedulerPatient demography AppsGynecology AppsNursing Station AppsCustomized Apps linked with Lifeline DB

Targeted UsersExisting customers of Manorama

Product Line Lifeline M – Health on Phone GAP services connected with Lifeline DB

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Patient Portal And Web Portal

Portal offerings:Patient, doctor, healthcare provider, Lab and radiology reporting.

Product SupportLifeline Patient portal, Web portal services

Services:<Client> setup<Client> Healthcare<Client> FacilitiesPatient DemographyPortal Tele-consultancy<Client> Tele-consulting HUB

Target Customer:Patients, Doctors, Hospital management, Radiologists, Pathologist, Receptionist, Corporate clients, hospital staff

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Lifeline DEV

System Setup Utilities Patient Registration Test Requisition entry Sample Bar-coding

Medical Necessity Billing & Payment Analyzer Interface

Result Reviewing & VerificationEnterprise Reporting

Software Interface

Basic Module

Sample Tracking Sample Storage Quality Control Automatic Verification

Web Based Reporting Messaging & Alerting System

Optional Module

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Lifeline DMS

• DMS supports its user by capturing, publishing, finding and storing electronic documents

• Stores all documents with Meta-information like title, author, description and department

• Organizes documents by different criteria’s

• Multi user systems

• Based on database management systems

• Supports its users by managing documents in most popular formats

• Can publish, search and manage the versions of documents

• The product will have single interface exposing .Net API to manage data items to be stored and managed

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Lifeline College Management Solution

Admission Management

Fees Management

Hostel Management

Transport Management

Student Attendance Management

Designation & Hierarchy Management

University/ College/Department set up Module

Academic Calendar Management

Student Information Records System

Employee Information Records System

Management Information System

Timetable Management

SMS/IVRS/E-mail Alerts

Biometric/RFID/ IVRS/Barcode

Campus Webmail Setup

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Lifeline College Management Solution

Greeting Management

News & Events Management

Holiday Calendar Setup

Student Leave Management

Faculty Attendance & Leave Management

Dash board based access for different stakeholders

Exam Management

Classroom Management

Subject Management

Faculty Allocation/ Substitute Faculty Allocation/ Unhandled/ Abeyance Session Management

Scholarship Management Module

Alumni Management

Mass e-mail and e-mail group Management

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Portable Blood Gas Analyzer | Electrolyte Analyzer | Cardiac Marker• Abbott i-STAT handheld is a portable Blood Gas Analyzer

• Delivers real-time results in minutes

• Provides lab-quality results

• Inspira is the authorized distributor of Abbott i-STAT® Blood Gas Analyzer device in India

• Benefits•Simple To Use•Faster Results Than Benchtops•Patient-Centerd Care•Broad Test Menu•Wireless Option•Streamlined Information Management

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Project Details

Post Graduate Institute of Medical Education and Research Hospital (PGI),

Sangrur, Punjab• Inspira offered IT backbone to streamline and

automate OPD (Out Patient Department of PGI) at Sangrur.

• Includes server, storage, networking, end-user compute and also comprehensive out-patient department application which integrates various non-clinical and clinical processes

Safdarjung Hospital, New Delhi

• End to end healthcare-IT solutions for Emergency Block & Super specialty Block both are G+7 Floors (Total 11 floors with 3 floor basements).

• Green field project where Inspira delivers IT hardware infrastructure, Networking (active, passive) along with enterprise grade, customized HMIS (Hospital Management Information Solution), PACS (A picture archiving and communication system), QMS (Queue Management System) and managed services to bring operational excellence and enhanced clinical outcomes.

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Project Details

MCGM, Maharashtra

• Implementation of Hospital Management Information System at MCGM's network which comprises of 3 Major Hospitals, 1 Dental Hospital, 18 Peripheral Hospitals, 5 Specialty Hospitals, 28 Maternity Homes, 161 Dispensaries and 183 Health Posts

• Automation and reengineering of the manual processes in order to provide improved healthcare services to citizens in terms of quality and timelines.

• Integrating patient care, clinical services, non-clinical support administration, diagnostic services, drug inventory management, epidemic control and other ancillary services which will interconnect all MCGM managed hospitals in the city.

• Maintain electronic records of all patients across MCGM health facilities, eliminate data redundancy and provide accurate and reliable data.

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Thank You

Inspira Enterprise India Pvt. Ltd.23, Level 2, Kalpataru Square, Kondivita Lane, Off Andheri Kurla Rd, Andheri East, Mumbai 400059.Phone no.: +91-22-4056 9999www.inspira.co.in