Leading Companies in Hotel
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Transcript of Leading Companies in Hotel
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Vicky Prasad guptaSantosh kumar
Rakesh Bhanj
Hrishikesh Mishra
Ghanshyam MahtoSweta Kumari
Kumari AnkitaAlka Kumar
Shivali Basaiwala
Shewta Kumari
Presented By
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Hospitality is the relation between host and guest orthe act or practice of being hospitable. Specificallythis includes the reception and entertainment of guest,host or strangers.
The word hospitality is derived from the Latin wordhospitalitem which means friendliness to guest.
The concept of hospitality business started whenpeople started travelling away for business & theyneeded a place away from home which would cater alltheir needs.
.
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The travel and hospitality industry continues to be the sector, whichhas largely profited from the fast growing economy of India. This haslargely been due to the 4.4 m tourist arrivals in Financial Year 2007(13% growth) over the previous period. The compounded growth in
tourist inflow over the last ten years (FY97-FY07) has been 4.3%,while in the last five years, growth stands at 11.6% per annum. Thehotel industry went through a rough patch between FY00 to FY04owing to factors like the Asian financial crisis, Afghan war, MiddleEast unrest, September 11 attacks, SARS and domestic riots.
India occupies the forty-sixth position among the sixty touristdestinations in the world. The flourishing economy helped boost thedemand for the industry. Also, Efforts to diversify tourist attractions byoffering new products such as adventure tourism, wellness tourism,medical tourism and golf tourism are expected to have a positiveeffect on both foreign tourist arrivals and domestic tourism.
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India has discovered the power of marketing andwith campaigns like Incredible India.
Large scales regional and global events like theupcoming Commonwealth Games, Asian Gamesand the recent Indian Premiere League that buildsinterest about the nation.
Process of getting approvals and licenses to buildand operate hotels are streamlined, together withstrong infrastructure development and investment.
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EIH: - EIH, the flagship company of The Oberoi
Group,
Oberai Tower, Mumbai Oberai Hotel, Bangalore Oberoi- Trident, Mumbai
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ITC-WELCOM GROUP has pioneered the concept of
"BRANDEDACCOMMODATION" in the hospitality
industry.
In 2007,ITC WELCOMGROUP tied up withSTARWOOD to launch its premium brand, The
LUXURY COLLECTION.
The company has more than 75 hotels in India withabout 5500 rooms and is developing 27 more
properties that will add about 3000 room.
Cont
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ITC HOTEL GROUP SEGMENTATION.
SUPER DELUXE LUXURY HOTEL FIVESTAR HOTEL BUDGET HOTEL HERITAGE
HOTEL
ITC hotel ITC Sherton Welcome Fortune Welcome
Luxury Hotels. Hotels. Hotels.
Heritage.
Collection.
Cont
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The Indian Hotels Company (IHCL), a subsidiary of
Tata Group, is engaged in hoteliering and air catering
business.
IHCL and its subsidiaries are collectively known as Taj
Hotels Resorts and Palaces.
Taj Hotels Resorts and Palaces comprises of 59 hotels
at 40 locations across India
Cont
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Taj Luxury Hotels Taj Business Hotel Taj Leisure Hotels
Taj Hotel Taj Presidency Taj Beach Resort
Taj Mahal Taj Blue Diamond Taj Cultural Center
Taj Bengal Taj Connemara Taj Garden Reteats
Taj Group of Hotel Segmentation
Cont
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Taj Mumbai Hotel Taj
Taj Udaipur Taj Palace, Delhi
Cont
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The government could constitute a steering committee to review the demandand supply of the human resources in the hospitality industry and prepare plansfor developing qualitative human resources which are required for the presentday global industry. The committee should constitute with the members from allconcerned areas like:
State and central tourism development commissioners
Representatives from all areas of hospitality industry
Members / president / secretary of the hotel management associations
Members / president / secretary of the travel and tourism associations
Representative from hotel employees association
One member representative from international hotel chain
The committee should review the present situation and suggest the steps to betaken to reduce the gap between the demand and supply of human resources inthe industry.
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The committee should concentrate on the following issues mainly:
Create a policy on industry institute interaction
Establish an apex body to coordinate all the management institutes in
the country
For conducting common entrance test for all Govt. university / AICTE
/ private institutes in the country
Curriculum development from time to time as industry requirement
Fees structure for different courses in different institutes
Appoint a committee to identify the requirements of qualifiedmanpower for International Hotels and also identify the ways to
develop.
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Tie ups with institutes
Continuous training
Sponsoring
Research
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Shortage of skilled employees
Shortage of roomsIntense competition and image of India
Customer expectation
Manual back-end
Human resource development
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SWOT ANALYSIS.
STRENGTH
Demand supply gap
Natural and cultural diversityGovernment support
Increase in the current market share
WEAKNES
Poor support infrastructure
Slow implementation
Susceptible to political events
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Opportunities
Contribution of Hospitality in our GDP is 2% in 2006
After 2006 it is increasing @ 7.3% per year.
A lot of employment, can be provided by improving
education structure and awareness about Hospitality.
By increasing the number of tourist, utility of products
will increase, which will increase our GDP.
Threats
No. of tourists arrivals are not sustained.
Fluctuation in world economy
Terrorist activity
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FACTORSINFLUENCING HOSPITALITY
SECTORIndian economy
The maturing of Indian hotel market
Hotel brand explosion in IndiaHospitality marketing trend
Hotel development cost
Food and beverages conceptManpower
Technology and hospitality
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To boost up the growth of tourism in India, the government has proposed toinvest Rs. 520 crores in 2007-2008. Tourism in expected to grow further overthe next few years due to the changes taking place on the demand and supplysides. The factors that will account for the further growth of tourism willinclude the following:
Change in standards of livingMore disposable incomeBetter educationLong leisure time
Aging population
Owing to growth of tourism sector, infrastructure will improve, competition
will increase, new products will come into markets and better services will beprovided. Due to the rapid growth in tourism, the hotel industry is alsobooming. Many international players like Le Meridian and Accor are headingtowards Indian markets to expand their business. With government's full supportin developing infrastructure, increase in demand, open sky policies andincreased competition, the hospitality industry is getting consolidated and hasmany more opportunities to grow further.
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Trends that shape the future of hospitality sector are:
Low Cost Carriers
Budget Hotels
Service Apartments
Technology
Loyalty Travel
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According to Travel and Tourism CompetitivenessReport 2010, the contribution of hospitality in
GDP is expected to be at US $ 187.3 billion
by 2019.
It is the second largest resource of Foreign
Exchange Money in our country.
Earning through international visitors was $16.34
billion till Dec2009, and expected to increase toUS$ 51.4 billion in 2019.
Except some speed breakers, Hospitality is
emerging as a booming sector in our economy.
CONCLUSION
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