Leading Change: Save the Drama for Your Mama! · –Describe the difference between change...
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Leading Change: Save the Drama for Your Mama! ASQ World Conference Session T05 – May 17, 2016 Dr. Yvonne Simmons Howze Oklahoma Primary Care Association Participatory Activities
Transcript of Leading Change: Save the Drama for Your Mama! · –Describe the difference between change...
Leading Change:
Save the Drama for Your Mama!
ASQ World Conference
Session T05 – May 17, 2016
Dr. Yvonne Simmons Howze
Oklahoma Primary Care Association
Participatory Activities
Learning Objectives
In this session you will:
– Understand a conceptual framework for performance excellence, and identify how leadership fits into it;
– Describe the difference between change management and change leadership;
– Analyze Kotter’s 8-step model for change leadership;
– Apply creative and technical tools to diagnose and create solutions for successfully leading change;
– Laugh out loud and have FUN!
Leading Change:
Save the Drama for Your Mama!
Leading Change
Previously on…
Episode 1: Theory and Knowledge
Now, stay tuned for…
Episode 2: Tools and Application
Leading Change
Scene 1: Recap of Kotter’s 8 Steps
• Establish Sense of Urgency
• Form A Guiding Coalition
• Create A Vision
• Communicate the Vision
Leading Change
Scene 1: Continued
• Empower Others to Act
• Plan and Create Short-term Wins
• Consolidate Improvements and Create More
Change
• Institutionalize New Approaches
Kotter (1995)
Change demands innovation
Innovation demands leadership!
Need more leaders, not more managers!
Leading Change
Scene 2: Leadership and Self-Assessment
Tools
Prop 1: All About YOU Self-assessment
• What are your top 3 strengths?
• What abilities do you need to enhance in
order to get the results you want?
• What non-productive habits are preventing
you from creating and reaching your
desired outcomes?
• What is your vision?
5 minutes: Cut!
Prop 2: Leading Change Grid
• Using Kotter’s 8-stages for leading change,
determine:
– What’s hindering your organization?
– What’s hindering you?
7 minutes: Cut!
Prop 3: Communication Planner
• With a partner, determine what you want
your ‘listeners’ to do
• What will your message be?
• What questions will you need to anticipate?
15 minutes: Cut!
Prop 4: Deployment Strategy Form
• When will you deliver the ‘change’
message?
• Using what channel?
• In what setting?
• To whom?
5 minutes: Cut!
Prop 5: Game Plan Strategy (GPS)
• List your preliminary goals
• Establish your strategic direction
• PDSA
• In the next 7 days, I will…
10 minutes: Cut!
If all the world is a stage…
I want better lighting!
Learning Objectives
In this session you will:
– Understand a conceptual framework for performance excellence, and identify how leadership fits into it;
– Describe the difference between change management and change leadership;
– Analyze Kotter’s 8-step model for change leadership;
– Apply creative and technical tools to diagnose and create solutions for successfully leading change;
– Laugh out loud and have FUN!
That’s a Wrap!
Dr. Yvonne Simmons Howze
Director, Quality and Performance
Excellence
Oklahoma Primary Care Association
904-307-7924
Credits
J. Kotter, Leading Change, 2009, 2015
J. Kotter, Harvard Business Review, 2011
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