Leading Bold Changes
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Leading Bold Changes
Transcript of Leading Bold Changes
Leading Bold
Changes
Change creates emotion
“The hard stuff’s the easy stuff.
The soft stuff’s the hard stuff.
Organisational change is 90%
a people deal”
Tom Malone, Malcolm
Baldridge Award Winner
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70% of organisational change fails
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The 8-Step Process for Leading
Successful Change
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Create a
Sense of Urgency 1
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Help others see the need for change
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and the importance of acting immediately. 7
Pull Together the
Guiding Team
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leadership skills,
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bias for action,
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Credibility
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analytical skills.
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Develop the Change Vision and Strategy
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Clarify how the future will look and feel in 3-5 years time.
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and how to align actions to support it.
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Communicate for Understanding and Buy-in
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Help people understand and accept the vision…
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and the strategy!
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Empower Others to Act
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Remove as many barriers as possible
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so that those who want to make the vision a reality can do so
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Produce
Short-Term Wins
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Create some
visible successes that show
the vision is possible
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Don’t Let Up 7
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Press harder and faster
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avoid premature celebrations.
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Create a New Culture
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Hold on to the new ways of behaving,
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1 2 3 4 5 6 7 8
The 8-Step Process for Leading
Successful Change
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The fable • 268 Penguins on an Iceberg – A
homeland for years
• Fred, a keen observer notices the iceberg is melting
• Convinces leadership to do something
• Uses visual / emotional tools to get messages across
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• Makes the complex accessible
• Provides a vocabulary for change
• Provides a metaphor for your own organisation
• Allows you to see how change can be “done” well
Application
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Acknowledgements:
Original template: Samuli Pahkala, http://managerstoolbox.blogspot.com/
The 8-Step Process of Successful Change
Our Iceberg Is Melting - Changing and Succeeding Under Any Conditions
by Kotter & Rathgeber
Photos
Iceberg by wordridden, flickr.com
Others from iStockphoto & Stock.XCHNG
Presentation screenshots
