Leadership Skills Development

Course Outline

Good leaders have always been expected to be able to solve new problems, capitalize on new opportunities and navigate through the ever-changing landscape of business.

Leadership is a complex process by which the leader influences others to perform and achieve. The leadership attributes – belief, values, ethics, character, knowledge, and skills – are all traits, which can be learned. This course provides the basis for understanding what leadership is and what leaders do to be successful.

Course Benefits

By the end of this course, participants will be able to:

Be a leader with a vision, not just a manager Look beyond the leadership stereotypes Understand Situational Leadership Know thyself Influence with passion and empower others to act Increase the performance of your team by setting objectives,

expectations and goals Communicate with confidence and clarity so you are always understood

Use creative problem solving & decision making methods Improve your influence by developing listening and questioning skills

Give feedback to inspire greater performance with engagement and buy in

Identify and manage conflict within the team Appreciate the importance of organization culture and the leader’s role

in establishing it Understand key success factors (KSFs) for successful rollout of

Management of Change in dynamic organizations

Who Should Attend

This course is suitable for Team Leaders, Project Managers, Middle Managers,Supervisors, Executives and Team Members and anyone else who is or will be responsible for managing teams or individuals.

Method of Delivery

This is a highly interactive course based on the application of theoretical concepts of leadership to practical situations that faced by newly appointed managers. Participants will work in small groups throughout the course to apply the learning to real issues and leadership challenges. Practical exercises and case studies will be used extensively during the course.

Leadership Skills Development - Course Outline

1. Introduction & Objectives

2. Leadership – Role, Skills and Stylesa. Definition and the Leadership Gridb. Collaborative leadershipc. Transitional leadershipd. Visionary leadershipe. Situational leadership

3. Leadership and Communicationa. Basics of effective Communicationb. Barriers to communicationsc. Verbal & non-verbal communicationd. The art of listeninge. Conducting effective meetings

4. Leadership and Problem-Solvinga. Problem solving stepsb. Identifying the problemc. Techniques for developing alternativesd. Getting consensuse. The leader as a problem solver

5. Leadership and Managementa. Authority vs. Responsibilityb. Delegation and Acceptancec. Roles and relationshipsd. The manager as a leadere. Being a leader: Bridging the gap

6. Leadership and Coachinga. The coaching cycleb. Pre-requisites for coaching & mentoringc. Coaching for performanced. The Leader’s role in coachinge. Managing people issues

7. Leadership and Team Buildinga. Team building processb. Essential building blocks for teamsc. The POPCI fundamentals for effective teams- Purpose, Organization, Process, Culture & Influenced. Dealing with internal and external politicse. The Team Leader as a facilitator, mediator & negotiator

8. Leadership and Motivationa. Principles of motivationb. Motivation theories and their applicationc. Motivation through goal settingd. Guidelines for setting SMART goalse. Self-actualization in the team

9. Leadership and Management of Changea. The need for changeb. Psychology of resistance to changec. Implementing the change modeld. Developing the change management plane. Communicating for change

10. Leadership and Decision-makinga. Common Pitfalls in Decision-makingb. Thinking and Decision-making processesc. Decision-making matrix – Focus & Impactd. The 3D Model – Debate, Discussion & Dialogue

11. Leadership and Ethicsa. Character and integrityb. Ethics and Valuesc. Building excellenced. Emotional intelligencee. Influencing team/organizational culture

12. Leadership for the Team Leader1. Leadership life cycle2. Continuum of Leadership3. Leadership for virtual teams4. Developing high performance teams5. Checklist – Team Maturity & Leader behaviors

Course Wrap-up

Course Description starting date

Total training Hours no. of Sessions

cost/ hr Transportation Fees

Leadership Skills Development TBD 20 hrs

5 Sessions/ 4 hrs each

150 L.E 100 L.E / day

3,000 L.E +500 L.E

Total 3,500 L.E

Training Course Budget