Integrating Operational, Tactical & Strategic Leadership

(Knowledge Sharing Session)

Module II

Effective Organizational LeadershipThe Key to Succeeding and Growing in a

Dynamic & Competitive Environment

Contents

• Defining Leadership

• Leading and Influencing People

• Levels of Leadership

• Strategic Leadership

• Operational Leadership

• Tactical Leadership

• World’s Greatest Leaders

• Types of Leadership• Transactional Leadership• Transformational Leadership• Inspirational Leadership

• Activity

Defining Leadership

“The art of influencing people in the accomplishment of a mission or the achievement of a goal or task"

Leading & Influencing People(Leadership Traits)• Be Real

If you seem fake or insincere, no one will be inspired. • Avoid Self Projection / Self Praising

Try not to use yourself as an example when inspiring people.• Stay Emotionally Strong

Never let the people you're trying to inspire see you get really angry or really upset.• Expect Best Performance

Don't set the bar low. Don't disrespect them by acting like you think they can't accomplish anything.

• Understand ProblemsIf there are hurdles, acknowledge them. Identify what they are.

• Make Those Problems Seem SmallerMake those problems seem not only insurmountable but small.

• Give Cultural ExamplesExamples from popular culture or history are a great way to inspire people for all sorts of purposes. You can use inspirational movies, historical figures, quotes, or even hurdles that they themselves have overcome in the past.

Leading & Influencing People(Leadership Traits)• A Dealer In Hope

Hope is the most important thing for inspiring people.• Lead By Example

Take on more work than you have to and help them with their own work when you can. • Be Their Mentor

Make sure that their needs are met. Show them that you care about their personal well-being.

• Make People ProudGet them invested in the work that they do. Make them proud of the product they make or the service they offer.

• Deliver On PromisesWhen you promise them something or give them an incentive, you have to make good on that promise.

• Inspire People Through MotivationMake them the hero of the story you've created. Tell them that they are the only ones who can overcome this terrible obstacle.

Levels of Leadership

Fight & win wars/conflicts

Plan & win campaigns

Win battles & engagements

Strategic

Operational

Tactical

Strategic Leadership

“Strategic leadership refers to a leader’s potential to express a strategic vision for the organization and to motivate and persuade others to acquire that vision”

Strategic Leadership

Operational Leadership

“Operational leadership is to ensure you are measuring and improving on the core activities that add customer

value in your organization”

Operational Leadership

Tactical Leadership

“Tactical leadership is concerned with short-term decisions and risk management for immediate gains,

the needs of team members and the needs of the mission or situation”

Tactical Leadership

World’s Great Leaders…

Types of Leadership

Transactional Leadership

• Involves leaders using the reward and coercive power to encourage high performance

• Leaders who push subordinates to change but do not seem to change themselves are transactional

• Transactional Leader does not have the “vision” of the Transformational Leader

Transformational Leadership

Inspirational Leadership

• Provides an inspiring vision and launch a crusade

• Help people connect their personal goals to business goals

• Make relentless innovation a religion

• Encourage entrepreneurial creativity and experimentation

• Involve everyone, empower and trust employees

• Coach and train your people to greatness

• Build teams and promote teamwork, leverage diversity

• Motivate, inspire and energize people, recognize achievements

• Encourage risk taking

• Make business fun

Activity

Identify leadership styles…

Transformational

Transactional

Inspirational

Bill GatesCEO & Co-Founder (Microsoft)

“I choose a lazy person to do the hard job because a lazy person will find an easy way to do it”

Clear Vision

Good Communicator

Reward or Punishment

Empowered OthersTra

nsactio

nal

Richard BransonFounder & CEO (Virgin)

“Believe it can be done, have goals, visualize well and help each other”

Hands-on Approach

Vision

Fun at Work

Passion

Delegation

Participative

Inspira

tional

Steve JobsCEO & Founder (Apple )

“That's been one of my mantras - focus and simplicity”

Vision

Innovation

Focus

Determination

Risk TakerTransf

ormatio

nal

Leadership…Summing up!

“If your actions inspire others to dream more, learn more, do more and become more…

you are a leader”

John Quincy Adams

Q&A Session

Thank You!