Leadership & Management in Biotechnology

Models and Psychological Theories

Outline• Management: Functional and Directive

responsibilities

• Leadership: Team Leadership Model, Group Maturation

• Management/Leadership Strategies

• Motivation

• Communication

• Feedback & Job Coaching

• Group Conflict & Conflict Resolution

Typical Management Model

ManagementManagement

Functional ResponsibilitiesFunctional Responsibilities Directing IndividualsDirecting Individuals

Planning and Planning and decision decision makingmaking

OrganizingOrganizing ControllingControlling

LeadingLeading MotivatingMotivating CommunicatinCommunicatingg

Coaching & Coaching & AppraisingAppraising

Managing Managing ConflictConflict

(Badawy, 2001)

Functional Responsibilities of

Management

•Planning and Decision Making

•Organizing

•Controllinghttp://medschool.ucsf.edu/postdocs/leadership.html(Trewatha & Newport, 1982)

Team Leadership Model

•Help group to accomplish tasks

• Keep group motivated

• Evaluate team performance

• Balance internal and external demands

(Northouse, 2001)

Characteristics of Team Leadership

• Well defined goals

• Results driven structure

• Recruiting Competent team members

• Group commitment

• Collaborative operations

• Group Standards

• External support & recognitionhttp://commons.wikimedia.org/wiki/File:3D_Team_Leadership_Arrow_Concept.jpg

(Northouse, 2001)

Thematic Apperception

What do you see? (Sapienza, 2004)

Thematic Apperception Test Pictures. (2010). Retrieved November 14, 2010 from PicsDigger: __http://picsdigger.com__/ keyword/ thematic%20apperception%20test%20pictures/.

Thematic Apperception

Power, Achievement, Affiliation

(Sapienza, 2004)

Thematic Apperception Test Pictures. (2010). Retrieved November 14, 2010 from PicsDigger: __http://picsdigger.com__/ keyword/ thematic%20apperception%20test%20pictures/.

Motivation• Extrinsic Motivators

• Intrinsic Motivators

•Maslow Hierarchy of Needs

Physiological

Safety

Belonging

Self-Esteem

Self-Actualized

Motivation. (2010). Retrieved November 14, 2010 from Wikipedia: __http://en.wikipedia.org__/wiki/motivation.

Group Maturation

•Wilfred Bion

•Dependency

•Fight-Flight

•Pairing

http://www1.pgcps.org/schooldevelopment/index.aspx?id=32346

http://www.nofsingergroup.com/services/leadership-and-team-skills.html

Wilfred Bion. (2010). Retrieved November 14, 2010 from Wikipedia: http://en.wikipedia.org/wiki/ wilfred_bion

Communication

SenderSender

Think

Encode

Transmit

Decode

Perceive

ReceiverReceiver

(Sapienza, 2004)

Communication Difficulties

•Perception

•Trust

•Past events

•Defensive Behavior

•Language Barriers

(Sapienza, 2004)

Feedback & Coaching

•Avoid negative feedback

•Listening

•Direct contact

•Planning: Individual performance evaluation with SMART objectives

(Sapienza, 2004)

Group Conflict

•Avoidance

•Smoothing

•Compromise

•Confrontation http://www.land-shop.net/jxw.php?q=managing-conflict-through-communication

(Sapienza, 2004)

Conflict Resolution

•Know thyself

•Plan agenda

•Rehearse

•Location...Location

•Acknowledging Differenceshttp://leadershipfreak.wordpress.com/2010/05/11/the-1-

reason-conflict-resolution-doesn’t-work/

(Sapienza, 2004)

Wrap-Up

•You should now be able to discuss leadership and management theories

•Team Leadership Theory & Group Maturation

•Motivation, Communication, Feedback & Coaching, Managing Conflict

•Related Exercises: Thinking Profile, Least Preferred Co-Worker Scale