Leadership & Management

Development Conference Forward Thinking for Today’s Leader

November 5, 2015

Union South

Madison, Wisconsin

17th Annual

Sponsored by:

Learning and Talent Development

www.talent.wisc.edu

The Wisconsin Certified Public Manager® Program

www.dcs.wisc.edu/pda/cpm/

Wisconsin Certified Public Manager Program

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Welcome to the 17th Annual

Leadership & Management Development Conference!

Breaks:

Refreshments will be in Varsity Hall Lounge (2nd floor) during the morning break (9:45 a.m.) and the Industry room (3rd

floor) during the afternoon break (2:30 p.m.).

Lunch:

Lunch service will be in Varsity Hall III from 12:00 p.m. - 1:00 p.m. Seating will be available in Varsity Hall I and II.

Wellness Breaks:

Three optional wellness breaks will be offered during the conference breaks. See conference schedule above for details.

Evaluations:

Please complete an evaluation for all sessions. Completed evaluation forms can be dropped off at the registration desk at the

end of the conference, left in your last workshop room, or handed to any conference staff member. All guests will receive an

email with a conference evaluation immediately after the event and in three months. Please take a few minutes to respond to

each survey. Your feedback is used to plan and improve future conferences.

Health Room:

Room 241 is available to all guests. It is a private room on the second floor, down the hall from the Marquee Theater. Please

let someone at the registration table know if you need access to this room.

Emergency Exits:

In event of emergency, each room has a posting of nearest stairwell/evacuation route. Evacuation route information is located

on pages 5, 6, and 7 of this program.

7:45 a.m. - 8:30 a.m. Registration, Varsity Lounge

8:30 a.m. - 9:45 a.m. Welcome and Keynote Presentation, Varsity Hall I, II and III

9:45 a.m. - 10:15 a.m. Refreshment Break, Varsity Hall Lounge

Option: Wellness Break

Stretch Break, 9:45 a.m. - 9:50 a.m., Varsity Hall I and II

10:15 a.m. - 11:45 a.m. Featured Sessions

11:45 a.m. - 12:00 p.m. Break

12:00 p.m. - 1:00 p.m. Lunch, Served in Varsity Hall III, seating in Varsity Hall I and II

Option: Lunchtime TED Talk Analysis, Northwoods, 3rd floor

Are We Busting the Myth of Employee Motivation?

1:00 p.m. - 2:30 p.m. Featured Sessions

2:30 p.m. - 3:00 p.m. Networking and Refreshment Break, Industry, 3rd floor

Option: Wellness Breaks

Relaxation Exercises, 2:35 p.m. - 2:45 p.m., Agriculture, 3rd floor

Walk, 2:35 p.m. - 2:45 p.m., Gather at registration table, 2nd floor

3:00 p.m. - 4:30 p.m. Featured Session

4:30 p.m. Adjourn

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KEYNOTE PRESENTATION 8:30 a.m. - 9:45 a.m.

Varsity Hall I, II, III

Transformational Leadership: A Systems Approach

for Achieving and Sustaining Superior Organizational Performance

Loren Kuzuhara

According to John Kotter, a change management expert at Harvard Business School, 70% of all change

initiatives fail to achieve their short-term, and especially, their long-term objectives. This talk will discuss

the reasons why this is the case and propose a practical and action-oriented leadership framework for

realizing and sustaining positive change in organizations.

Loren Kuzuhara is a Teaching Professor in the Department of Management and Human Resources (MHR)

at the University of Wisconsin-Madison School of Business. He has taught in organizational behavior,

leadership development, human resource management, management of teams, and management consulting

for nearly 20 years. He is also the faculty director of the MHR Department’s summer internship program

and a coordinator for the International Internships Program at the UW-Madison.

Loren earned his B.S. in Psychology at the University of Illinois at Urbana-Champaign and his MBA and

Ph.D. in Management and Human Resources at the University of Wisconsin-Madison. Loren has served

as a performance excellence team leader and examiner for the Wisconsin Forward Award, the Robert

Carey Performance Excellence Award Program run by the U.S. Department of Veteran Affairs, and the

Malcom Baldrige National Quality Award, a program that is designed to enhance the global

competitiveness of American companies.

Loren has co-authored books on management skills, organizational behavior and team management. He is

also the vice-president of the University of Illinois Psychology Alumni Advisory Board and a board

member for the Wisconsin Center for Performance Excellence.

17th Annual

Leadership & Management

Development Conference

November 5, 2015

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Schedule of

Featured Sessions

Varsity Hall I 2nd Floor

Varsity Hall II 2nd Floor

Marquee 2nd Floor

Northwoods 3rd Floor

Landmark 3rd Floor

Agriculture 3rd Floor

9:45 a.m. –

10:15 a.m.

Break Refreshments in Varsity Hall Lounge, 2nd floor

Option: Wellness Break, 9:45 a.m. – 9:50 a.m., Varsity Hall I & II

10:15 a.m. –

11:45 a.m.

Building

Momentum:

Creating Short-

Term Wins

Shelly Vils

Havel

Removing

Barriers to

Change

Lori Scroggs

Walking the

Talk: Steps toward

Implementing

Workplace

Inclusion

Alice Traore

The Five Levels

of Leadership

and the Role of

Emotional and

Social

Intelligence

Charles

LaTorre

Better Thinking

for Better Meetings

Roe Parker

11:45 a.m. –

12:00 p.m.

Break

12:00 p.m. –

1:00 p.m.

Lunch

12:00 p.m. –

1:00 p.m.

Lunch Option: Lunchtime TED Talk Analysis Are We Busting the Myth of Employee Motivation?

Laura Page Northwoods, 3rd Floor

1:00 p.m. –

2:30 p.m.

Empowering

Others to Act

Jessica Moehr

and Shelly Vils

Havel

Working Well,

Leading Well

Molly

Heisterkamp

Servant

Leadership:

Counter-

Cultural but

NOT Counter-

Intuitive

Robert Toomey

2:30 p.m. –

3:00 p.m.

Break Networking & Refreshments in the Industry Room, 3

rd floor

Options: Wellness Break – Relaxation Exercises, 2:35 p.m. – 2:45 p.m., Agriculture room, 3rd floor OR

Wellness Break – Guided Walk, 2:35 p.m. – 2:45 p.m., Gather at registration table, 2nd floor

3:00 p.m. –

4:30 p.m.

Empowering

Others to Act: Putting Ideas

Into Action

Jessica Moehr

Empowering

Others to Act:

Putting Ideas

Into Action

Shelly Vils

Havel

Building a

Healthy,

Inclusive, and

Engaging Work

Environment

Julie Kovalaske

The Five Levels

of Leadership

and the Role of

Emotional and

Social

Intelligence

Charles

LaTorre

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Second Floor Evacuation Routes

Varsity Hall I

To evacuate Varsity Hall I, exit and turn left down the hallway. Take the Varsity Lounge stairs down

to the first floor exit.

Varsity Hall II & III To evacuate Varsity hall II & III, exit and turn right down the hallway. Take the Varsity Lounge

staircase at the left end of the hallway down to the first floor exit.

Third Floor Evacuation Routes

Northwoods Room

To evacuate the Northwoods room, exit from either of the two rear exits.

Turn left down the hallway and then turn left again; the stairs will be directly in front of you.

Landmark Room

To evacuate the Landmark room, exit from the front of the room. Take a right down the hallway and

then take the first left; the stairs will be on your left.

Industry Room

To evacuate the Industry room, exit the room and turn right down the hallway. The stairs will be on

your left.

Agriculture Room

To evacuate the Agriculture room, exit the room and take the stairs directly across from the room.

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7

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10:15 a.m. - 11:45 a.m.

Building on aspects of the keynote presentation, the

following workshops - Building Momentum: Creating

Short-Term Wins and Removing Barriers to Change - will

continue exploring transformational leadership specifically

as it involves change and building momentum. Each

workshop is 45 minutes in length and participants will

have the opportunity to attend both. Participants can

choose either workshop to start.

Building Momentum: Creating Short-Term Wins Shelly Vils Havel Varsity Hall I, 2nd floor

Change efforts can often take a long time to achieve.

Building and sustaining momentum during the process is

vital to success and forward movement towards the change

goal or initiative. During this interactive workshop we will

brainstorm and identify internal and external factors that

sustain a change as well as reinforcements that can

contribute to satisfaction and success. Participants will

work together to identify actions and events that strengthen

and reinforce change as well as walk away with a new tool

or two to add to their toolbox for creating and sustaining

momentum especially during a long change process.

Removing Barriers to Change Lori Scroggs Varsity Hall II, 2nd floor

Change efforts are often thwarted though we acknowledge

change is necessary to be a high performing organization!

This interactive session will explore what makes change

challenging from within the organization. Participants will

work in small groups to first discover barriers to change,

then brainstorm potential actions focusing on structures,

skills, and systems. Participants will also learn small

group facilitation techniques to lead in their own

departments and organizations to similarly reveal barriers

to change an empower action aligned with shared values

and visions.

Better Thinking for Better Meetings Roe Parker Agriculture, 3rd floor

Do you dread upcoming meetings or feel “trapped” at

ineffective meetings? Our feelings are based on prior

meetings that didn’t go very well. Experts agree poor

communications or ineffective team discussion create

boring meetings, unmet expectations, and limited results.

Consider a “fresh” approach! Attend this session to learn

about parallel thinking techniques and improve team

discussions at your next meeting. At the conclusion of this

session, you’ll be able to:

1) Explain at least two unspoken assumptions that create

poor discussions, 2) Explain and apply the use of the Six

Thinking Hats® technique for team discussions, and 3)

Explain how parallel thinking promotes values such as

inclusion and engagement.

Better meetings mean better results!

The Five Levels of Leadership and the Role of

Emotional and Social Intelligence Charles LaTorre, MSW, LCSW Landmark, 3rd floor

Best-selling author John Maxwell has identified five very

distinct levels of leadership that all leaders navigate

through in their leadership journey. This 90-minute

leadership workshop will explore the up side and the down

side of the five levels as well as what it takes to master

each level on the way to becoming the best leader you can

be. As a result, leaders at all levels can benefit from this

program. Utilizing presentation and group interaction, the

program will provide an overview of emotional and social

intelligence. Furthermore, it will also highlight the impact

emotional and social intelligence has on building strong

relationships, maximizing leadership potential, and overall

institutional performance.

Walking the Talk: Steps toward Implementing

Workplace Inclusion Alice Traore Northwoods, 3rd floor

During this 90-minute workshop, participants will identify

their socially perceived privileges and disadvantages as

these traits relate to individuals personally and

professionally. Participants will identify the current state of

their organizations as it relates to inclusion, and, using the

Path Model developed by the Kaleel Jamison Group,

identify what type of inclusive workplace they seek to

create.

Featured

Sessions

9

Featured

Sessions

Lastly, we will discuss intentional and achievable ways to

implement inclusion in the workplace.

This workplace begins with an introductory-level

conversation of topics such as social identities and privilege

before moving on to discussion of supervisors’ roles in

building inclusive organizations.

Having attended this workshop, participants should be able

to do the following:

Articulate one’s own privileges and disadvantages and

how these traits influence their roles in the workplace;

Discuss the Jamison “Path Model” and identify where

their organization stands in regards to inclusion;

Describe an inclusive behavior and how an organization

benefits from its implementation.

————————————————————

12:00 p.m. - 1:00 p.m.

Lunchtime TED Talk Analysis

Are We Busting the Myth of Employee Motivation?

Laura Page Northwoods, 3rd floor So you want to reward and recognize your best employees,

and you keep hearing about “Pay for Performance” systems,

but there is no discretionary money anywhere to be found.

You know a motivated and engaged staff is critically

important, so you send an email to your organizational HR

and Finance directors, urging them to create a fund that will

enable you and other supervisors to give monetary rewards

as a way of motivating improved performance. Within an

hour of hitting the “send” button, you get emails back from

HR and Finance that basically say “Haven’t you seen the

Dan Pink TED talk? Money doesn’t motivate!” Ok, so you

watch the video, and you’re thinking “Wait a minute. It’s

got to be more complex than that.” And indeed it is. Come

to this discussion to learn a bit more about what research

shows affects employee motivation, gain some practical

tools, and share some of your insights and wisdom with

your colleagues. Since this is a lunchtime session, we

encourage you to bring your lunch!

Note:

Only the shorter YouTube video will be shown before the

discussion.

————————————————————

1:00 p.m. - 2:30 p.m.

Empowering Others to Act

Jessica Moehr and Shelly Vils Havel Marquee, 2nd floor

This workshop gets into the heart of understanding how to

inspire and enable a learning culture. Leaders who coach

and help others learn how to use their talents will build high

performing teams. Join us in this interactive workshop

which explores how to empower and lead people into the

future by connecting with them deeply in the

present. Empowering others is a leadership skill while

controlling and directing are managerial behaviors. While

there are times when leaders need to control and direct – the

best results are when we can shift our behavior toward

enabling and empowering our teams to best use their talents

and skills, thus increasing their confidence, building solid

relationships and establishing trusting teams.

Jessica and Shelly will co-facilitate the Empowering Others

to Act workshop. After the main workshop (1:00 p.m. -

2:30 p.m.) each will facilitate breakout sessions (3:00 p.m. -

4:30 p.m.) to further the discussions, review case studies

and examples, as well as determine a plan of action to

implement the empowering skills identified in the

workshop. Participants will have the opportunity to attend

both breakout sessions. If you want to be forward-looking

by envisioning exiting possibilities and enlisting others in a

shared view of the future, these workshop and breakout

sessions are for you!

Servant Leadership: Counter-Cultural but NOT

Counter-Intuitive Robert Toomey Landmark, 3rd floor

The philosophy and practice of servant leadership is a

particular leadership approach that begins with the desire to

serve. Former AT&T executive Robert Greenleaf is

universally credited with coining the term. While servant

leadership is not new, nor is the phrase universally known

and understood, it continues to be of great interest to people

in a wide variety of organizations. Servant leadership is

about servant-leaders who choose first to serve, then lead.

While leadership must begin with the individual, servant

leadership is other-focused, not self-serving.

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Servant leadership, while not easy, offers both individuals

and organizations the very real potential for development,

growth and success.

Learning Objectives:

Understand the meaning and context of servant

leadership

Identify where servant leadership has been

successfully applied

Explore the core servant-leader exemplar behavior of

authentic service

Working Well, Leading Well Molly Heisterkamp Northwoods, 3rd floor

Many people are at work for a minimum of 40 hours per

week. Our choices, behaviors, and environment impact the

well-being of ourselves and others. Applying the seven

dimensions of wellness framework and the social

ecological model, we will learn what it means to live well

and how to promote the well-being of those we manage

and/or lead by integrating wellness holistically into the

workplace.

2:30 p.m. - 4:00 p.m.

Building a Healthy, Inclusive, and Engaging Work

Environment Julie Kovalaske Northwoods, 3rd floor As a leader, you have a strong influence in how your

employees feel when they come to work. In this

interactive workshop, you will learn the importance of

building a healthy, inclusive, and engaging work

environment and your role in the process. You will also

come away from this session with strategies you can use

for creating a healthy, inclusive, and engaging work

environment.

Empowering Others to Act:

Turning Ideas Into Action Jessica Moehr and Shelly Vils Havel

Varsity Hall I & II

These sessions will give you an opportunity to apply the

concepts discussed in the 1:00 p.m. session “Empowering

Others to Act.” Jessica and Shelly will guide the group

through a series of activities to open your mind and be

creative in how you encourage empowerment in others. It

is strongly suggested that you attend the 1:00 p.m. session

so you can build upon the ideas discussed and put them

into action.

Each session is 45 minutes in length and participants will

have the opportunity to attend both. Participants can

choose either session to start.

The Five Levels of Leadership and the Role of

Emotional and Social Intelligence

Charles LaTorre Landmark, 3rd floor

Best-selling author John Maxwell has identified five very

distinct levels of leadership that all leaders navigate

through in their leadership journey. This 90-minute

leadership workshop will explore the up side and the down

side of the five levels as well as what it takes to master

each level on the way to becoming the best leader you can

be. As a result, leaders at all levels can benefit from this

program. Utilizing presentation and group interaction, the

program will provide an overview of emotional and social

intelligence. Furthermore, it will also highlight the impact

emotional and social intelligence has on building strong

relationships, maximizing leadership potential, and overall

institutional performance.

Featured

Sessions

11

Presenter

Biographies

Molly Heisterkamp Molly Heisterkamp is the Employee Wellness Coordinator

at UW-Madison. She has been promoting employee

wellness since 2008; previously working in both the

private and not-for-profit sectors. Molly earned a

Bachelor’s of Science degree in Community Health

Education from UW-La Crosse and is a Certified Health

Education Specialist.

Julie Kovalaske Julie Kovalaske is the training coordinator of the Fully

Prepared to Manage Program with the UW-Madison. She

has over five years of experience designing and facilitating

professional development opportunities. Before working

at UW-Madison she worked for three years in the Peace

Corps in Tanzania providing training, education and

development opportunities in the community she lived and

two years providing professional training and development

opportunities with Cabela’s. She has experience with

classroom-based learning and online training.

Charles LaTorre, MSW, LCSW Charles has worked with a variety of organizations

nationally, regionally, and within the northeastern

Wisconsin area. He is trained in a number of organizational

assessment tools, including the Hogan Personality

Inventory. He has a strong interest and focus in individual

and team coaching, organizational effectiveness,

performance, and leader development. He is trained in the

Corporate Athlete Model at the Human Performance

Institute, and, as a result, works with organizations to reach

the pinnacle of their effectiveness and achieve sustained

maximal performance.

His clinical work focuses on personal resilience,

well-being and the ability to increase emotional

self-regulation. Through mindful awareness, the goal is for

clients to achieve optimal health, happiness and well-being

and live the flourishing life they desire.

Charles has a Bachelor of Science in Psychology from

Marywood University and a Master’s degree in Social

Work from the University of Houston Graduate School of

Social Work.

Jessica Moehr Jessica Moehr is a Training Coordinator in Learning and

Talent Development in the Office of Human Resources.

She serves as the program manager for the Fully Prepared

to Lead program. She’s been teaching leadership and

professional development courses for over 12 years while

consulting with and coaching employees, supervisors, and

managers on a variety of topics such as performance

management, change management, leadership at all levels,

business writing, coaching, and feedback. A graduate of

UW-Madison, she has facilitated workshops for the

Women & Leadership Symposium, the Leadership &

Management Development Conference, the Office

Professional Conference, and Leadership Sun Prairie.

Areas of expertise include Performance Management,

Professional Development, and Leadership Development.

Laura Page Laura V. Page is a Director of Leadership and

Management Programs for the Division of Continuing

Studies at UW-Madison, where she creates new outreach

programs. Laura recently rejoined the University after

more than two decades as an independent management

consultant focusing on issues of communication, conflict

resolution, leadership development, team building and

strategic planning. Laura has worked with hundreds of

profit, non-profit and public agency clients. She is a

frequent seminar instructor, meeting facilitator and

leadership coach.

Laura’s background includes the position of Manager of

Business Counseling for UW-Madison’s Small Business

Development Center, and management consultant in

Chicago with Earnst & Young (EY). She has held

department head positions in four organizations. Laura’s

formal education includes a Master’s in Management

Development from UW-Madison, and a Master’s in

Marketing for-credit Certificate in Administration, and

Bachelor’s in Philosophy from Northwestern University.

Laura is a member and service award recipient of ATD

(formerly the American Society For Training and

Development).

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Roe Parker

Roe Parker is energized about helping leaders build new

skills to increase their influence and achieve greater

results. In his current role as Senior Training Officer at

UW-Madison, he designs and delivers practical and

engaging learning opportunities for campus employees.

Roe conducts training programs on the Human Resource

System and the Job and Employee Management System.

His extensive background as an adult educator extends to

management and leadership roles. Roe has been a featured

speaker at recent conferences and events sponsored by the

UW-Madison campus, UW Small Business Development

Center, and University of Wisconsin Extension.

Lori Scroggs Lori Scroggs came to the UW-Madison Office of Quality

Improvement (OQI) in 2014. Prior to becoming an OQI

Consultant, Lori served as Vice President for Learning and

Student Development and in earlier years as Vice President

for Planning and Institutional Effectiveness at Illinois

Valley Community College, Oglesby, IL. During this time

she was responsible for academic programs, student

services, and college accreditation. Concurrently, she

served as a strategic consultant for higher education and

nonprofit organizations and in 2010 was selected as a

member of the Board of Examiners for the national

Baldrige Performance Excellence Program administered

through the National Institute of Standards and Technology

(NIST) and the U.S. Department of Commerce. Lori also

taught graduate and undergraduate courses in leadership

studies from 2003-2009, while she coordinated the Human

Service Administration Master’s Program, and co-led the

Undergraduate Minor in Leadership Studies at Bradley

University, Peoria, IL.

Robert Toomey, Ed.D.

Robert Toomey, Ed.D. is a program director with the

University of Wisconsin-Madison, Division of Continuing

Studies, where he works with leadership and management

programs. Previously he served with several Wisconsin

state government agencies in the area of training and

human resources, and has also served as a supervisor.

Robert received a master’s degree in servant leadership

from Viterbo University, La Crosse, and has a doctorate in

educational leadership from Edgewood College, Madison.

Alice Traore

Alice Traore has been a Student Affairs professional for

over 15 years. She has also worked in Academic and

Multicultural Affairs at various colleges and universities in

the Midwest. As the former Associate Director of

UW-Madison’s Multicultural Student Center, Alice

obtained training and teaching experience in topics related

to Social Justice. Currently, Alice uses past work

experiences and topics such as social identity, privilege,

and inclusion to punctuate her work as a trainer for

Learning and Talent Development in UW-Madison’s

Office of Human Resources. In this capacity, Alice

develops curriculum for, coordinates, and will instruct the

department’s Thrive at UW-Madison courses. These

courses help UW-Madison staff and faculty discover

knowledge, skills, and abilities that allow them to

contribute to their departments in ways that create

engaging, inclusive and healthy workplace cultures.

Shelly Vils Havel

Shelly Vils Havel is a Training Coordinator in the Office

of Talent Management, Office of Human Resources. While

facilitating learning solutions for HR Design, Shelly also

works with campus professionals to create training

opportunities for campus employees. A seasoned

instructional designer and coach, she develops tools for

teams to execute at the highest possible level. Shelly has

been a facilitator for workshops and special events such as

Dining & Culinary Services leadership training, WFAA

Alumni Leadership Conference, Conference of the Office

Professional, Women & Leadership Symposium and many

others.

Prior to the University, Shelly’s efforts focused on

delivering education and professional development courses

on the industry’s hot topics and ever changing needs.

Shelly has spoken across the United States delivering

educational coaching programs with a natural talent for

engaging an audience and delivering her message in a way

that leaves participants more knowledgeable and excited

about the subject at hand.

Presenter

Biographies

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Notes

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Notes

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Notes

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18th Annual

Mark Your Calendars!

2016 Leadership & Management

Development Conference

Thursday, November 3, 2016

Union South

Visit www.talent.wisc.edu for information on this event

and additional professional development programs.