Leadership, Management, and Coaching

Leadership, Management, Leadership, Management, and Coachingand Coaching

Alexandra KaplanMark Kamin and Associates

What Will Make The Biggest

Impact?

- What percent of your work time do you spend in a capacity of being a leader, a manager or a coach

- Rate yourself on how effective you are as a leader (very effective, moderately, somewhat, not effective)

- Rate yourself on how effective you are as a coach? (very effective, moderately, somewhat, not effective)

- Rate yourself on how effective you are as a manager? (very effective, moderately, somewhat, not effective)

© Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

most organizations areunder led

over managedcoaching deprived



Leaders take a stand, invent a powerful future, and enroll and empower others to fulfill on that future


Managers

translate the future into actions and results

manage actions and conversations


A coach’s job is to increase performance


Leadership is inventing and calling forth the future

Management addresses productivity and accomplishment

Coaching addresses performance


LeadersLeaders

Leaders are the ones who look

into the unknown areas of the

“future” and create a future. © Copyright Mark Kamin & Associates, Inc. 2010 All rights reserved

Present

Past

Future


Predictable Futureor

Created Future


Leaders do not get paid for

what is

already predictable


Great Leaders communicate their vision to others overcome resistance to change mobilize resources manage their own ambitions continue to be inspiring


Vision Resources

Change

AmbitionsInspiring


ManagersManagers

Managers

are those who

manage “that future” -

the unpredictable future -

into a reality …


copyright Mark Kamin & Associates, Inc. 2009

By Managing Conversations

You cannot manage people

You can manage conversations projects promises



Managing Conversations for•Relatedness•Possibility = Leadership•Opportunity•Action

A Conversation for Opportunity

builds a bridge between possibility and action. It’s about creating a pathway.


A Conversation for Opportunity

builds a bridge between possibility and action. It’s about creating a pathway.

We look at who, what, when and where costs and resources required stakeholders how long it would take odds of it’s success



Conversations for Action

Clear requests

exactly whatby whom by when

Specific, Measurable and In Time

“I request X by time Y”

Let’s practice Effective Requests


Effective Requests Exercise


Conversations for ActionCommitted responses

PromiseDeclineCounter Promise

to promise

Accept - which is a promise to do X by time Y

Decline - I promise not to (not I reject you)

Counter Offer - I promise to do X by time Z

Promise to Promise - I promise to let you know by a specified later date what my response is


Effective Responses Exercise

Great managers

make effective

requests

and

promises



To effectively manage a conversation

it must be in existence

CoachesCoaches


“a coach is someone who makes you do what you don’t want to do so that you can be who you always wanted to

be.”

Tom Landry, Dallas Cowboy coach


Blind Spot


Coaches open up

new possibilities

for getting the job done

effectively

and with

satisfaction and growth


Coaching is concerned with

PERFORMANCE


In ConclusionIn Conclusion


Leadership =VisionFuture

Management =Productivity

Results

Coaching =Performance

Learning

What do YOU stand for related

to your job and your life?

What do YOU see as the future

you can create that will be

meaningful to you and others?


What is the POSSIBILITY that you

are fulfilling with your

management (or as a manager)?

Are you currently managing

people, projects, or

conversations?



VisionResults

Managing Projects

Managing Conversations

Coaching

Leadership

Managing Promises

Performance

Management

Leadership, Management, and Coaching

Business

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