Leadership Essentials: Planning Delivering Economic Growth

166
Leadership Essentials: Planning Delivering Economic Growth Steve Barker - PAS October 2014 www.pas.gov.uk

description

A presentation from the Planning Advisory Service's Leadership Academy for English Councillors.

Transcript of Leadership Essentials: Planning Delivering Economic Growth

Page 1: Leadership Essentials: Planning Delivering Economic Growth

Leadership Essentials: Planning Delivering Economic Growth

Steve Barker - PAS

October 2014 www.pas.gov.uk

Page 2: Leadership Essentials: Planning Delivering Economic Growth

Housekeeping

• Start / Finish• Food / Refreshments• Phones• Toilets• Fire• Q&A

Page 3: Leadership Essentials: Planning Delivering Economic Growth

What is Planning Advisory Service for?

“The Planning Advisory Service (PAS) is part of the Local Government Association. The purpose of PAS is to support local planning authorities to provide effective and efficient planning services, to drive improvement in those services and to respond to and deliver changes in the planning system”

(Grant offer letter for 2014-15)

Page 4: Leadership Essentials: Planning Delivering Economic Growth

Key Facts

• Started in 2004• Funded by DCLG• 11 staff. Supplier framework. Peer community.• Always subsidised. Mostly without charge.

• Non-judgemental. Not inspectors• Respond to reform. Keep you current• Support, promote, innovate

Page 5: Leadership Essentials: Planning Delivering Economic Growth

PAS 2013/14 impact assessment results1,890 responded to our surveys and the headline results are that PAS:• are worth using: 97% rated our service a good use of their

time• remain relevant: 88% think we are and are getting even

more so • help people improve: 92% said we improved their ability to

do their work• have depth in the sector: 75% shared information they

received from us. • provide value for money: 88% felt our service was value for

money.

Page 6: Leadership Essentials: Planning Delivering Economic Growth

Objective

• This programme is designed to look at how planning services can support the delivery of economic growth. Looking at working with new businesses, working with LEPs, having joined up strategies, understanding the financial returns from planning decisions and recognise if the a planning service is aligned to support council objectives

Page 7: Leadership Essentials: Planning Delivering Economic Growth

The Agenda: day 1• Economic value of Planning

- Matthew Spry (Nathaniel Lichfield Partnership)

• Strategic Leadership of Place: Planning, LEPs & Local Economies - David Marlow (Third Life Economics)

• Group Good Practice & Presentations- the Group

7 pm Pre Dinner drinks in the Bar

Page 8: Leadership Essentials: Planning Delivering Economic Growth

The Agenda: day 2• Economic Growth and Public Services in Non-

Metropolitan England- Rebecca Cox (LGA)

• Planning Quality Framework exercise: understanding your service

- Martin Hutchings (PAS)

Lunch 1pmFinish

Page 10: Leadership Essentials: Planning Delivering Economic Growth

The experience in the roomFor returns• #’s of CILs – 4 in place, 4 being

produced or interest• #’s of plans – 13 local plans, 8

post NPPF• Over 170 years of local

government experience

Page 11: Leadership Essentials: Planning Delivering Economic Growth

On the walls

The Car Park

Acronym Score Sheet

Page 12: Leadership Essentials: Planning Delivering Economic Growth

We need your feedback

Page 13: Leadership Essentials: Planning Delivering Economic Growth

This is nice, but we want more

• We need to know what you think

• Comments triply welcome

• We read all of them• We use your ideas to

change what we do and how we do it

Page 14: Leadership Essentials: Planning Delivering Economic Growth

Follow-up evaluation• We employ Arup to follow-up on our work

– On reflection, was today actually useful?– 10 mins of feedback in return for £100’s of support

• Our board use this to decide what we do with our grant. If we don’t get positive feedback we are unlikely to continue

Page 15: Leadership Essentials: Planning Delivering Economic Growth

The Agenda: day 1• Economic value of Planning

- Matthew Spry (Nathaniel Lichfield Partnership)

• Strategic Leadership of Place: Planning, LEPs & Local Economies - David Marlow (Third Life Economics)

• Group Good Practice & Presentations- the Group

7 pm Pre Dinner drinks in the Bar

Page 16: Leadership Essentials: Planning Delivering Economic Growth

The Economic Value of Planning

• Matthew Spry

– Nathaniel Lichfield Partnership

Page 17: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning

Matthew Spry, Senior Director, NLP

16 October 2014

Economic Value of Planning

What role can planning play in stimulating economic growth?

Page 18: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning

About Nathaniel Lichfield & Partners

• RTPI Planning Consultancy of the Year (x3) 2012-2014

• Founded 50 years ago – economics-based planning consultancy• Economic strategy for Milton Keynes

• Independent, and now employee owned

• 200 staff

• 5 offices (London, Newcastle, Cardiff, Manchester, Leeds

• Work for public and private sector• Economic evidence base for local authorities• Economic impact assessments and corporate economic footprints• Supporting investment strategy and making economic case

18

Page 19: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning19

Structure

• Economic and policy context• Economic outlook• Policy reform

• The Value of Planning – Key Instruments• Market Shaping• Market Regulation• Market Stimulus• Capacity Building

• Conclusions

Page 20: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning20

Economic and Policy Context

Page 21: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning21

After a turbulent few years, the economy seems to be gathering momentum

Indicators• Falling inflation and

unemployment• Business investment

is recovering• Housing market

indicators have picked up sharply

• Consumer spending has been the biggest driver of recent growth

Page 22: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning22

But still subject to uncertainty and geographical disparity

• Productivity and wage growth remain disappointing..

• ..while exports are still lagging behind pre-recession levels

• International uncertainty

• Localities with the strongest growth potential are those with a strong private sector base and particular concentration of high growth sectors...

• ..with London and SE leading the way

Page 23: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning23

With a key reliance upon certain sectors for growth, including construction and professional services

1.6

1.6

1.1

0.0

2.1

-0.6

1.9

1.7

1.6

-0.3

2.6

1.4

4.4

-0.2

-0.5

1.0

1.4

-2.4

0.2

0.2

-0.7

2.3

-1.8

0.3

-0.9

1.6

0.4

2.0

2.9

-3.6

3.3

1.7

0.7

-1.4

2.4

-2.5

Average annual growth rate for employment by sector for each cycle (%)

Decade of growth (1997-2007) Recession & Stagnation (2008-2013)

5 year growth forecast (2014-2019)

Source: Experian, NLP analysis

Retail

Finance & Insurance

Transport & Distribution

Hotels, Restaurants &

Leisure

Public Services

Construction

Professional Services

IT & Media

Manufacturing

Agriculture, Forestry & Fishing

Extraction & Mining

Utilities

Average Average Average

Page 24: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning

Construction output remains 12.2% below its peak. Private commercial/industrial construction still has the longest way to recover to reach its pre-crisis output levels.

24

Infrastructure

Housing(Public)

Public** (non- infrastructure)

Total Construction

Housing (Private) Private

Commercial

Private Industrial

* Pre-crisis peak for total construction was 2007**Public sector construction of buildings such as schools and colleges, hospitals, universities, fire stations, prisons and museums. NB excludes housing and infrastructure.

Change in sector output (£bn) from pre-crisis peak for construction* %

Source: ONS/NLP analysis

Page 25: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning25

Planning reform has placed economic growth firmly at the heart of the planning agenda, with a renewed emphasis on the important interactions between planning and growth

“Significant weight should be placed on the need to support economic growth through the planning system”

“To help achieve economic growth, local planning authorities should plan proactively to meet the development needs of business and support an economy fit for the 21st century”

More opportunity to think locally about how positive and proactive planning can support growth

Greater incentive for local authorities to achieve economic growth aspirations

Practical guidance on assessing economic development and housing needs to support the preparation of Local Plan evidence base

NPPF

Page 26: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning26

The Value of Planning

• RTPI research to examine the value of planning, focusing on economic and financial value

• Recognises that planning helps to create the kinds of places where people want to live, work, relax and invest..

• ..and is much broader than a purely regulatory role

• Identifies ‘planning’ as the deployment of policy instruments intended to shape, regulate and stimulate the behaviour of ‘market actors’ and to build their capacity to do so

Page 27: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning27

1. Market Shaping

Page 28: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning28

Market Shaping: The Theory

• Planning provides an important context for decision making by landowners, developers, investors and others involved in making places change by • increasing certainty• reducing risk• encouraging market actors to see benefit for themselves in

meeting wider policy objectives

• It ensures that individual developments are planned as part of a broader picture rather than in isolation• encouraging the provision of ‘collective goods’, such as better

connectivity and improved public realms

• Planning provides an institutional framework that encourages and rewards integration within the process of development, and deters disintegrated behaviour

Page 29: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning29

Market Shaping: Practical Examples and Strategies

• #1 – Plans, Strategies and Visions

• Used, particularly at the local level, to articulate how places should change over time

• Reliance upon other parties to share and help implement the plan-maker’s vision• Cross-boundary issues / functional market areas

• Relies upon a high quality evidence base and navigating a process that can make it difficult to see wood for the trees

Key Success Factors

Taking advantage of market information (e.g. rents, prices, yields, vacancy etc)

Engagement with key market actors (such as landowners and developers)

Deliberately seek to change market behaviour by specifying key criteria for development

Providing an effective balance between flexibility and certainty

Specific consideration of implications of allocations for land value

Connect with other policy instruments for example that stimulate demand

Page 30: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning30

Market Shaping: Practical Examples and Strategies

Critical factors What can planning do?

People

Proximity to skilled workersLabour productivity & flexibility

Provide adequate scale of housing for work forceSecure development commitment to drive skills and trainingEnsure right type of land / business space is available for different industries to function in areas with access to labour

Place

Quality of life/amenitiesAccessibility/transportInfrastructure Opportunity for development/expansion

Planning policy/development that preserves and promotes quality of place and access to labourPlan pro-actively to meet development and space needs of businessExplore approaches to unlock or bring forward employment space by providing upfront infrastructure to secure investment

Business

Supply chainsCustomers Clusters and competitive advantage

Ensure sufficient employment space is available to accommodate expansion/relocationBoil down regulations that may hinder or constrain competitive advantage / development of sector clustersConsider implementing Enterprise Zone style scheme, providing incentives for firms to co-locate and interact

Confidence in a location as a place

to do business

Making a place ‘open for business’: What drives investment decisions?

Page 31: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning

Market Shaping: Practical Examples and StrategiesThe dynamics of work are changing – Local Plans need to keep up with new ways of doing business

World leading in Tech employment

London, East and South East region*

744,000 tech/info workers

692,000 tech/info workers

California

*including Oxford and Cambridge

Source: South Mountain Economics

Implications for Planning and Property Sector:

Telecommunications, media and technology (TMT) industry driving job growth

Office demand and housing

A third industrial revolution?

Location derived from clusters and agglomeration

Factory is now one of the most productive in Europe

Impact of new technology, knowledge and high value added

1999271,157 cars4,594 workers

2013480,485 cars5,462 workers

Nissan’s factory in Sunderland

3D printing originally conceived as a tool to make one-off prototypes. Potential to be scaled up and completely transform manufacturing sectorAn additive approach to manufacturing

Open, innovative economy craves proximity and integration

Cambridge Life Sciences & Healthcare cluster

Media City Salford

31

Page 32: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning

Changing model of retail supply chain / logistics

Shift to convenience combined with leisure/transport hubs

Retail and spending behaviour is constantly evolving

2007 was the first year since the 1950s that no new US shopping mall opened

Up to 50% of US shopping malls could be closed or repurposed by 2030

Source: ICSC

2002 20120

5

10

15

20

25 Non-food Retail spend Leisure

% of total household expenditure

Source: ONS Family Expenditure Survey

Leisure includes restaurants & hotels, recreation & culture

Shift to convenience – integrated click and collect at major transport hubs/high footfall leisure centres Fulfilment centres/dark stores to

cater for rise in online spend

In the past five years (2009-13) Tesco has opened six dotcom centres in and around London

Other retailers include Sainsburys, JLP (Waitrose, John Lewis) are opening ‘dark stores’ targeting city/urban edge locations to cater for online shopping demand

Amazon to open pick-up lockers at London tube stations starting with Finchley Central and Newbury Park

Amazon has also tied up with Network Rail’s Doddle to create up to 300 click and collect centres at rail stations

Source: Retail GazetteSource: Telegraph/BBC

Market Shaping: Practical Examples and StrategiesPlanning for a changing retail and leisure economy - spending less in shops but spending more on leisure and experiences.

32

Page 33: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning33

Market Shaping: Practical Examples and Strategies• In a recent NLP survey of Local Authorities, around half of

respondents felt that the strategies they had in place are likely to respond effectively to future economic conditions.

The extent to which Economic Development officers and Planning officers view their Local Authorities’ suite of strategies (i.e. planning, economic, regeneration etc.) as responding to the likely future economic conditions for their area

Page 34: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning34

Market Shaping: Practical Examples and Strategies• #2 – Property Rights Reform

• Political, social, economic and legal institutions paying more explicit attention to how markets are constructed, rather than entrusting this to informal change.

• Decisive and deliberate institutional reform of property rights can have a significant effect on developer behaviour and development opportunities.

• e.g. land supply competition, land value tax, “use or it lose it”, CPO

Page 35: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning35

Market Shaping: Practical Examples and Strategies• #3 – Strategic Market Transformation

• Deliberate ‘place production’ generating added value from comprehensive, well-planned and integrated approaches to development

• Creating entirely new places or rescuing places that have fallen into decline, such as urban expansions and major regeneration projects

• Area-based plans / development frameworks• A significant feature of pre-recession planning• Most recent examples focused on urban extensions

• Challenge is to get the right balance of prescription, quality and flexibility to change

Page 36: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning36

Market Shaping: Discussion Topics

1) Are current business needs and key economic development priorities for your local area effectively reflected in current plans?

2) How well does the LEP interface with plan-making?

3) Does your plan and evidence base reflect recent economic change and help your area respond to economic opportunities as they arise in future?

4) Does your authority’s Local Plan present clear messages to the market about the place ‘offer’ to business?

5) Are there locations where specific/area-based plans could help unlock economic potential?

Page 37: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning37

2. Market Regulation

Page 38: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning38

Market Regulation: The Theory

• Regulatory instruments are those that seek to compel, manage or eradicate certain activities, whereby limiting actors’ scope for autonomous action

• In the UK, development management (formerly ‘devt control’) is the best known regulatory instrument affecting the use and development of land

• To ensure their intentions are achieved, regulatory instruments need to be supported by effective enforcement procedures

Page 39: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning39

Market Regulation: Practical Examples and Strategies

• #1 – Discretionary and pre-defined regulation

• Discretionary approaches consider each case on its merits but may publish in advance what will be expected in individual cases, while ‘material considerations’ may be brought into play when planning applications are submitted

• Pragmatic and enable flexibility, as circumstances change

• Pre-defined approaches publish comprehensive standards, norms and regulations setting out in advance what is permissible

• Create greater certainty and less open to political manipulation

• Examples include Design Codes and Local Development Orders (LDOs)• Difficult to get right balance of control/flexibility

Page 40: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning40

Market Regulation: Practical Examples and Strategies

Economic Benefits

• Setting or applying rules means understanding and articulating the economic contribution of development and giving adequate weight to the full range of economic benefits

Page 41: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning41

Market Regulation: Practical Examples and Strategies

• Understanding the counterfactual position (i.e. what would happen without the development)

• The cost of doing nothing

• Recognising future growth potential

• Recognising changing world of work

Net additional benefit:

Year 2 = 5 jobs / £250K of GVA

Year 10 = 30 jobs / £1.5m of GVA

Years 2 – 10 = 140 years of employment / £10m of GVA

Econom

ic Va

lue (Jobs / G

VA

/ Taxes)

Time

Yr 2Yr 10

Net additional benefit

Page 42: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning42

Market Regulation: Practical Examples and Strategies

• Consider the economic benefits beyond just quantity of local jobs• Thinking about wider contributions of business growth, e.g.

• ‘Gateway’ entry to labour market • Retaining productive capacity in UK economy• Growth in productivity• Maintain competitiveness• Deliver profitability• Taxes• Returns to shareholders• Pension returns• Investment

• National policy imperative and a sustainable economic future

Page 43: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning43

Market Regulation: Practical Examples and Strategies

• #2- Planning Obligations

• Used to prescribe the nature of a development (e.g. affordable housing), secure compensation for any consequent loss or damage (such as open space) or mitigate a development's impact (e.g. by enhancing public transport provision)

• Market regulation ensures that the private sector takes more responsibility for the social and infrastructure costs of development, rather than leaving these to be picked up entirely by the public purse.

• Examples include Section 106 agreements and Community Infrastructure Levy (CIL)

• Challenges around viability and effective delivery chain for infrastructure (esp. balance between s.106 and CIL)

Page 44: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning44

Market Regulation: Discussion Topics

1) How significant is the issue of economic growth when development proposals are considered within your authority?• Plan-making • Determining applications• Informal advice

2) To what extent are the economic benefits of proposals conveyed to you as a decision maker?

3) What are the pros and cons of discretionary vs pre-defined regulations)?

4) Does your authority use planning to regulate markets in other ways?

Page 45: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning45

3. Market Stimulus

Page 46: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning46

Market Stimulus: The Theory

• Helping to make development happen by nurturing, encouraging and stimulating development activity, especially in thin or fragile markets

• Facilitates the individual decisions of market actors (such as developers) by expanding their room for manoeuvre

• Directly impacts on financial appraisals by making some actions more (and some less) rewarding

• Usually specified as a discretionary rather than mandatory activity

• Patience and taking a long term view – success often measured over a whole economic cycle

Page 47: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning47

Market Stimulus: Practical Examples and Strategies

• #1 - Direct state actions

• Proactively making suitable land available for development in the face of market failure, particularly where physical, infrastructure or ownership constraints present significant barriers to development

• Most recently channelled through Local Enterprise Partnerships as part of Growth Deal funding packages

• Focused on enabling infrastructure

• Greater role for Development Corporations / Special Purpose Vehicles?

Page 48: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning48

Market Stimulus: Practical Examples and Strategies

• #2 - Price-adjusting actions

• Direct public subsidy to encourage private-sector development either in particular locations, such as regeneration areas or declining regions, or of particular types, such as affordable housing or small industrial units.

• Take the form of development grants, tax incentives and project bonuses that provide the minimum additional sum needed to turn financially unattractive, but desirable, developments into attractive ones.

• Less common today due to State Aid issues and desire among government agencies to switch development support from a subsidy to investment model

Page 49: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning49

Market Stimulus: Practical Examples and Strategies

• #3 - Risk-reducing actions

• Actions that reduce perceived risks and build confidence in regeneration areas can provide an important development stimulus.

Providing accurate market information (for example on opportunities associated with regeneration areas)

Ensuring policy certainty and stability (for example creating confidence through a Masterplan or development framework)

Demonstration projects and environmental improvements to generate confidence to the market

Place management, such as Town Centre Management and Business Improvement Districts can reduce risk through collective commitment to the effective management and enhancement of an area as a whole.

Page 50: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning50

Market Stimulus: Practical Examples and Strategies

• # 4 - Capital-raising actions

• Providing or facilitating access to development finance, where private sector capital is either not available or needs to be reinforced in some way.

• e.g loan guarantees to support borrowing for projects that might otherwise be considered high risk, and thus attract a viability-crushing high interest rate.

Page 51: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning51

• Application of market stimulus needs to be targeted to reflect outputs sought and market circumstances (is there latent demand?)

Market Stimulus: Practical Examples and Strategies

Page 52: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning52

Market Stimulus: Discussion Topics

1) Are there good examples of how your authority has been trying to stimulate economic development?

2) What kinds of market failure have they been trying to address?

3) How effective have they been? How long did they take to show success?

4) What are the barriers to local authorities implementing market stimulus and how can they be overcome?

Page 53: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning53

4. Capacity Building

Page 54: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning54

Capacity Building: The Theory

• Often an ethereal concept

• Capacity building enables actors to operate more effectively on an individual and collective basis

• Planning has a key role to play in producing and sharing information and evidence, for example about real estate markets, trends and opportunities

• Although identified as a separate ‘policy instrument’, capacity building inevitably has the opportunity to support market shaping, regulation and stimulus

Page 55: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning55

Capacity Building: Practical Examples

• #1 - Market-shaping cultures, mindsets and ideas

• Looking afresh at cultural perspectives, mindsets, or ways of thinking. Enhancing receptivity to new ideas

• Helping planners visualise their true task:• making places not just plans• achieving desirable change as well as resisting undesirable

change

• For planners in the public sector, means cultural shift to see themselves as active participants in development, communicating vision and championing innovation, rather than external controllers of development (source: RTPI)• Challenges in an era of resource constraints

• Those in the private sector need to understand policy drivers

Page 56: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning56

Capacity Building: Practical Examples

• #1 - Market-shaping cultures, mindsets and ideas

• Planning positively reflects a state of mind• Giving appropriate value to growth and jobs?• Looking for solutions as well as identifying barriers?• ‘Opportunity and risk’, not ‘predict and provide’

- ‘Objectively Assessed Need’

• Helping decision-makers understand the economic side of the equation:• Planning balance• Sustainable development• Financial considerations

Page 57: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning57

Capacity Building: Practical Examples• Plan positively for niche sectors and ‘special cases’ (such as

airports, theme parks, motor racing circuits etc)

• These may be a cluster of businesses/economic activities that: • aren’t significant in scale or value • may be seen to generate problems, or • don’t align well with local planning policy• (May not even be strictly legal)

• Rather than ignoring these niche activities, can planning embrace them to think creatively about how their value and benefits could be harnessed / maximised:• Recognise the important and valuable role they may play (jobs,

income, expenditure, infrastructure and public services)?• Incorporate into local policy, to ensure they receive the status

and recognition needed?• Use growth to help ameliorate their impacts?

Page 58: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning58

Capacity Building: Practical Examples

• #2 - Market-rich information and knowledge

• Creating better places requires information and knowledge about place quality and how it can be influenced through development

• Public sector drivers significant investment decisions simply by providing the data upon which decisions are made• Information vacuum = uncertainty and risks

• Better market information (e.g. property market intelligence) can help planners, landowners and developers understand how ‘windows of development opportunity’ open and close unevenly between places • create the confidence to take advantage of opportunities

• Engaging (through evidence preparation and generally) can encourage better understanding of the motives and behaviour of private-sector • recognise which landowners, developers and investors are most likely

to share policy agendas• Help support framework for interventions where necessary

Page 59: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning59

Capacity Building: Practical Examples

• #3 - Market-rooted networks

• Enhancing relations so that planners working for local authorities are well connected with other professionals and with those working within the development industry

• Recognising where power lies, but see benefits in mutual learning and sharing of experience between the public, private and voluntary sectors• break down barriers• overcoming potential distrust

• Significant (and low cost) networking opportunities exist, particularly in and around cities. Are your planning teams taking advantage of them?

Page 60: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning60

Capacity Building: Practical Examples

• #4 - Market-relevant skills and capabilities

• Human capital - enhancing the skills and abilities of key individuals and organisations

• Examples:• Helping economic development, housing, highways etc officers

understand planning (and vice versa)• Development economics and viability - enable planners to be

able to negotiate financially on level terms with developers.

Page 61: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning61

Capacity Building: Practical Examples

• Securing positive planning through the duty to co-operate• Healthy local competition between places? • Or a race to the bottom in pursuit of growth?• Functional economic and market areas

(requirement of NPPF/PPG)

• Recognising:• Different roles of places within business and

labour market areas• Flexibility and the scope for places to

compete, as sectors change and business operations consolidate, often with a pan-regional or national horizon

Page 62: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning62

Capacity Building: Practical Examples

• A recent NLP survey of Local Authorities identifies power and resources are two of the major issues for achieving economic objectives, with the majority of respondents (81%) stating that they lacked sufficient resources to address economic development issues in their area.

Do you believe your authority has sufficient powers and resources to address economic development issues in your area?

Page 63: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning63

Capacity Building: Discussion Topics

1) Do you see differences in planning ‘culture’ within and between Councils? How does this effect the approach to economic growth?

2) How does your council gather and use market intelligence?

3) To what extent are local stakeholders engaged within the planning process? Could this be enhanced?

4) Are their any gaps in the skills and capabilities of your teams to address economic development issues in your area?

Page 64: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning64

Conclusions

Page 65: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning65

Conclusions• Positive signs that the economic recovery is gaining momentum

• But significant disparities remain between different localities and their ability to capture future growth

• Policy reform has placed economic growth towards the top of the agenda

• Planning has a vital role to play if it thinks laterally and takes a positive and holistic approach…

…recognising the value it can have in shaping, regulating and stimulating local markets

Page 66: Leadership Essentials: Planning Delivering Economic Growth

Economic Value of Planning6666

This publication has been written in general terms and cannot be relied on to cover specific situations. We recommend that you obtain professional advice before acting or refraining from acting on any of the contents of this publication. NLP accepts no duty of care or liability for any loss occasioned to any person acting or refraining from acting as a result of any material in this publication.

Nathaniel Lichfield and Partners is the trading name of Nathaniel Lichfield & Partners Limited. Registered in England, no.2778116. Registered office: 14 Regent's Wharf, All Saints Street, London N1 9RL

© Nathaniel Lichfield & Partners Ltd 2011. All rights reserved.

Page 67: Leadership Essentials: Planning Delivering Economic Growth

Strategic leadership of Place:Planning, LEPs & Local Economies

• David Marlow

– Third Life Economics

Page 68: Leadership Essentials: Planning Delivering Economic Growth

Strategic leadership of place: Planning, LEPs and Local Economies

Presentation to: ‘Planning Delivering Economic Growth’ Programme

Name David Marlow

Third Life Economics

Date 16 October 2014

Page 69: Leadership Essentials: Planning Delivering Economic Growth

Introductions and agenda for session...

A bit about me... Four subjects to discuss and

develop What does ‘good’ strategic

economic leadership of place look like?

How far will LEPs provide the strategic economic leadership team of places 2015-20?

What issues does ‘LEP-land’ raise for LPAs

A quick look at three frameworks which might help you work through these issues

Not a lecture – nor a PhD – lets work through the topics together

Page 70: Leadership Essentials: Planning Delivering Economic Growth

Icebreaker...

Tell me a little bit about a ‘good’ example of local strategic economic leadership you have observed in the last decade:- Who? What results makes it

‘good’? What were the key

ingredients of success?

Page 71: Leadership Essentials: Planning Delivering Economic Growth

A word about leadership theory... Huge amount of work on

organisation leadership From ‘great man’ to traits,

behavioural, situational, transactional to transformational theories

Latest thinking more about dispersed, networked, ‘3-D’, emergent and formative models

Some relevance for local leadership teams, LAs and LEPs as organisations

Page 72: Leadership Essentials: Planning Delivering Economic Growth

Challenges of ‘big picture’ change....

Demographics and social innovation

Science and technological innovation

Globalism, recession and public sector austerity

Localism and complexity...

Page 73: Leadership Essentials: Planning Delivering Economic Growth

Some fundamentals of place-shaping

Physical investment-led

Enterprise, innovation, and creativity-led

Community regeneration-led

Positioning and branding approaches

Integration with LCD and sustainable communities

Page 74: Leadership Essentials: Planning Delivering Economic Growth

Leadership in the post-GFC context – International ‘good practice’ and the ‘Barcelona Principles’

Major OECD study looked at local leadership team responses to recession

Highly relevant process and content recommendations

Page 75: Leadership Essentials: Planning Delivering Economic Growth

...and the coalition game changer in the UK...

Focus on deficit reduction Initial strategies of

Localism, Rebalancing, Big Society, ‘Open for Business’ etc...

Destruction of regional tier and all Labour approaches (and language)

Gradual refocusing on growth; some re-learning of previous policies; some new ideas

Page 76: Leadership Essentials: Planning Delivering Economic Growth

So by 2014 we have ‘instruments’ of the new language...

New partnerships – LEPs, LTBs, LNPs etc., and local authorities

New policies – NPPF and planning reforms (CIL, NHB etc), EZs, etc.,

New funding instruments – RGF, GPF, LGRR, TIF, LGF, ESIF etc.,...

New sub-regional instruments – city deals, wave one, two; SEPs, local growth deals;

New local instruments – community and neighbourhood budgets

Renationalised E&I functions

Page 77: Leadership Essentials: Planning Delivering Economic Growth

After lunch, we’ll look at...

How to make some of these new instruments work well in terms of:- LEPs; their relationship to

LAs, LPAs and place; LA leadership of the

planning system; How do we put this

together coherently and anticipate 2015-20 challenges?

Page 78: Leadership Essentials: Planning Delivering Economic Growth

The ‘unusual’ birth of LEPs...

An ‘invitation’ to business and civic leaders – but NOT a requirement/voluntary

No specific roles and functions beyond ‘strategic leadership’

Ideally but not necessarily FEAs

No resources

Page 79: Leadership Essentials: Planning Delivering Economic Growth

From Year Zero to Year One....

From voluntary to universal coverage

Hugely diverse pattern of economic geographies

Given some start-up funding

Given something to do – RGF, EZs, GPF etc.

Page 80: Leadership Essentials: Planning Delivering Economic Growth

The Heseltine approach and government response...

No stone unturned:- Government ‘system’ too

Piecemeal Centralised

Decentralise through LEPs and create SLGF

LA reform and metro-mayors Government response

LEP SEPs and SIFs and LA delivery bodies

The 15% LGF(s) but still £2bnpa

‘Initial’ guidance and ESIF partial, top down opt-ins

Page 81: Leadership Essentials: Planning Delivering Economic Growth

Producing the heavy LEP/LA agenda to 2020...

Meeting very significant and complex government expectations, EU compliance and over £12bn of public funding

The opportunity to genuinely build a strategic economic leadership team, shared vision, and intervention strategies

‘No LEP is an island’... ...and neither is economic

development ...and a word about HEIs and

the ‘missed’ Witty opportunity

Page 82: Leadership Essentials: Planning Delivering Economic Growth

How far do your LEPs meet the descriptions of ‘fit for purpose’ strategic economic leadership we discussed before lunch?

Strengths and

how we build on

these

Weaknesses and how we mitigate

these

Opportunities and how we realise these

Threats and how we avoid

these

Page 83: Leadership Essentials: Planning Delivering Economic Growth

Planning in LEP-land I: A LEP perspective

The logic of strategic economic leadership of place Planning necessary

The underpinnings of sustainable local growth... Linking housing to employment

growth and vice-versa The principles of coherent

local growth Operates across functional

economic market areas The practice of SEPs

Major infrastructure and employment investments (including some housing)

Page 84: Leadership Essentials: Planning Delivering Economic Growth

Planning in LEP-land...II: A LA perspective

The principles of local leadership of place and planning decision-making Statutory process Democratic accountability and

legitimacy The practice of local planning

Long-run, evidence-based Based on LA administrative

geographies with ‘duty to cooperate with neighbours

The concerns of LEP-land To whom are they accountable? Are they really FEMAs/places? Do they have capacity and

capability to deliver?

Page 85: Leadership Essentials: Planning Delivering Economic Growth

Planning in LEP-land...III: ‘Difficult issues’ not yet resolved

What is/should be the national spatial strategy? Implicit/explicit Rebalancing/market-led

How to make the ‘duty to cooperate’ effective

Future of LEPs Form and functions Inevitable variabilities

National and devolution agendas 2015-20 Government...intermediate...LA Neighbourhood

Unknown/unknowns e.g. UKIP, EU referendum Genuinely unexpected shocks

Page 86: Leadership Essentials: Planning Delivering Economic Growth

Questions, comments and discussion...

How do we deal with and resolve these agendas?

What have I omitted?

Other comments...

Page 87: Leadership Essentials: Planning Delivering Economic Growth

What’s an LA/LPA to do? I: Think about your local growth ‘road map’

Page 88: Leadership Essentials: Planning Delivering Economic Growth

What’s an LA/LPA to do? II: Have you got the ‘fundamentals’ for local growth right?

Doing ‘business as usual’ agendas really well• Getting planning, delivery management, housing, infrastructure and other services right

• Excellence in business relationship management, signposting & brokerage

• Really knowing your ‘places’ – cities, town, villages/neighbourhoods – at a granular levelFocusing on a small number of transformers

• Identifying a manageable number of ‘big ticket’ changes you want to achieve – major capital investment projects or perhaps addressing a key business, skills or social issue

• Promotion, lobbying and advocacy of your place(s) consistently and distinctivelyRefreshing partnership working

• Partnerships with LA neighbours; LEP-level; business and third sectors relationships

• Building the ‘right’ place-based leadership team(s)

Institutional architecture and resourcing• Ensuring ‘whole council’ cultureis ‘fit for purpose• Allocating distinct capital and revenue resources for

growth and development, including new financing mechanisms

Page 89: Leadership Essentials: Planning Delivering Economic Growth

What’s an LA/LPA to do? III: What ‘intermediate’ tier do you want/need, and what are your enhanced devolution/localism ambitions for 2015-20?

•Establishing purposeful leadership and governance

•Moving beyond transactional deals to ‘pacts’

•Embracing asymmetric progression

•Enhanced localisation of EUSIF, growth deals, PSTN etc

•Strengthening collaboration between LA, business, HEI, LEPs and other role players locally

•Defining the national ‘project’/approach

•Evolving intermediate governance forms and structures – DAs, CAs etc

•Agree new ‘balance’ of funding including local revenue-raising powers

•Define what’s in and out of scope

•Sort out distinctive propositions and leadership of place

•Determine national policy priorities for local ‘shaping’

Define the

preconditions for

enhanced devolutio

n

Agree and

deliver structura

l and statutory change

Developing the

instruments of

change

Making the most of short

term incremen

tal opportuni

ties

Page 90: Leadership Essentials: Planning Delivering Economic Growth

Review and reflections...

What has been helpful and less helpful about the session?

Is there anything that hasn’t been covered, that you wish we had addressed?

What changes or considerations will you think about exploring further with your team(s) when you return to your LA next week?

Page 91: Leadership Essentials: Planning Delivering Economic Growth

[email protected]

Click icon to add picture

Thank you

Page 92: Leadership Essentials: Planning Delivering Economic Growth

coffee

Page 93: Leadership Essentials: Planning Delivering Economic Growth

Group Good Practice Examples

• You

– The Group

Page 94: Leadership Essentials: Planning Delivering Economic Growth

Group Good Practice Examples• Development Consultation Forum

– Havant• Engagement with developers

- Exeter

What is it?

How did you do it?

What has it delivered?

What was the leadership role in it?

Page 95: Leadership Essentials: Planning Delivering Economic Growth

Questions?

Page 96: Leadership Essentials: Planning Delivering Economic Growth

Evening Dinner 7pmPre dinner drinks from 6.30pm

The Agenda: day 2• Economic Growth and Public Services in Non-

Metropolitan England- Rebecca Cox (LGA)

• Planning Quality Framework exercise: understanding your service

- Martin Hutchings (PAS)

Lunch 1pmFinish

Page 97: Leadership Essentials: Planning Delivering Economic Growth

The Agenda: day 2• Economic Growth and Public Services in Non-

Metropolitan England- Rebecca Cox (LGA)

• Planning Quality Framework exercise: understanding your service

- Martin Hutchings (PAS)

Lunch 1pmFinish

Page 98: Leadership Essentials: Planning Delivering Economic Growth

Economic Growth and Public Services in Non- Metropolitan Areas

• Rebecca Cox

– The LGA

Page 99: Leadership Essentials: Planning Delivering Economic Growth

Non-Metropolitan Commission

Emerging findings

17 October 2014 www.local.gov.uk

Page 100: Leadership Essentials: Planning Delivering Economic Growth

About the Commission

• Independent Commission on Economic Growth and the Future of Public Services in Non-Metropolitan England

• Met for the first time in April 2014• Reports to the People and Places Board• Supported by three chief executive advisors

www.local.gov.uk

Page 101: Leadership Essentials: Planning Delivering Economic Growth

Remit

• “…seek ways to stimulate economic growth regionally, create new jobs and help people live their lives better.”

• RSA Future Cities Commission• LGA / CIPFA Commission on Local

Government Finance

Page 102: Leadership Essentials: Planning Delivering Economic Growth

Commissioners

• Sir John Peace (Chair)

• Lady Cobham• Stephen Gifford• Sir Tony Hawkhead

• Grainia Long• Professor Henry

Overman• Jane Ramsay• Lord Teverson

Page 103: Leadership Essentials: Planning Delivering Economic Growth

Call for evidence

• Nearly 50 submissions from business, councils, public sector, Government, voluntary and community sector, think tanks, LEPs.

• Evidence still being received.

Page 104: Leadership Essentials: Planning Delivering Economic Growth

ResearchThe current economy of non-metropolitan England account for over half of national value added and is bigger than the economy of metropolitan England.

Page 105: Leadership Essentials: Planning Delivering Economic Growth

Emerging findings

• Strong story about local economies in non-metropolitan areas.

• Appetite to tackle issues of devolution, funding, governance and public service transformation.

Page 106: Leadership Essentials: Planning Delivering Economic Growth

Next steps

• Interim report in the next few weeks.• Further comments will be sought on proposals

and initial findings.• Final report to be published in early 2015.• Eye to General Election and the first spending

review.

Page 107: Leadership Essentials: Planning Delivering Economic Growth

More information and contacts

www.local.gov.uk/non-met-commission

[email protected]

020 7187 7384

[email protected]

Page 108: Leadership Essentials: Planning Delivering Economic Growth

Planning Quality Framework exercise: understanding your service

• Martin Hutchings

– PAS

Page 109: Leadership Essentials: Planning Delivering Economic Growth

The Planning Quality FrameworkLeadership essentials Oct 2014

www.qualityframework.net www.pas.gov.uk

Martin HutchingsImprovement ManagerPAS

Page 110: Leadership Essentials: Planning Delivering Economic Growth

Today – Planning Quality Framework

Me• Why do we need it?• What is it? How does it work?• What does it do?

You• Is it useful?• 2 exercises to help us develop it• Q&A as we go

Page 111: Leadership Essentials: Planning Delivering Economic Growth

Quality?

Page 112: Leadership Essentials: Planning Delivering Economic Growth

“top quartile” performer(this is not uncommon)

Page 113: Leadership Essentials: Planning Delivering Economic Growth

or is quality…

Leading to:

Time for a change?

Page 114: Leadership Essentials: Planning Delivering Economic Growth

why we need a quality framework

the focus will always be on speed until there is something better to care about

wasted time/effort

validation

conditions

big stuff / small stuff

routine / unusual

how much of what?

permitted development

do customers like us? neighbours feel ignored?

good ideas did we/do we add value?

evidence / guesses

did that work?

focused improvement

measures not targets

VFM

end-to-end

Page 115: Leadership Essentials: Planning Delivering Economic Growth

leadership…

… does not manage the status quo; it challenges it • planning - passive, reactive to change?• time to create the change agenda?• ‘designation’ = ‘how can we get quicker?’• better questions: how do we measure and

deliver value and quality? and ‘how do we resource in an unpredictable world’?

Page 116: Leadership Essentials: Planning Delivering Economic Growth

councillors: better value from data

• Previous PAS work – officer focused

• Councillors: not just about access to data

• elected members need access to performance data they can use

Page 117: Leadership Essentials: Planning Delivering Economic Growth

demonstrate the value of your work

• performance management• customer care, customer satisfaction• pre-app and post app reviews• annual monitoring reports, design guides

“There’s nothing new under the sun” Ecclesiates 1;9

Page 118: Leadership Essentials: Planning Delivering Economic Growth

demonstrate the value of your work

• performance management• reporting system data (e.g. PS1/2

returns)• customer care, customer satisfaction• pre-app and post app reviews, AMR

“There’s nothing new under the sun” Ecclesiates 1;9

PQF: re-frames and enhances what you already do and applies some standards so that you can report and compare.

Page 119: Leadership Essentials: Planning Delivering Economic Growth

what is the planning quality framework?

Page 120: Leadership Essentials: Planning Delivering Economic Growth

in a nutshell

A collection of tools and techniques…that use data…to make reports…that help councils understand DM service performance…and/or benchmark against others.

Page 121: Leadership Essentials: Planning Delivering Economic Growth

no single measure of quality

The work

Agents

Neighbours

Applicants

Reviewer(s)

Organisational - (ICT, teams, headcounts etc.)

C’llrs

Amenity Groups

Staff

Outcomes

Resources

“Value”

Process

What if ?

Quantitative Qualitative

Design ?bui

ldoutcomes

Q&A

TipsPractice

Page 122: Leadership Essentials: Planning Delivering Economic Growth

OverviewThe work

Agents

Neighbours

Applicants

Reviewer(s)

C’llrs

Amenity Groups

Staff

Tips

Q&A ?

Outcomes

Resources

“Value”

Process

What if ?

Qualitative

Opinions

Design, build,

outcomesPractice helpful tools

Organisational - (ICT, teams, headcounts etc.)

Quantitative

Facts

Page 123: Leadership Essentials: Planning Delivering Economic Growth

quantitative: applications dataThe work

Outcomes

Resources

“Value”

Process

What if ?

Page 124: Leadership Essentials: Planning Delivering Economic Growth

data standards

Page 125: Leadership Essentials: Planning Delivering Economic Growth

qualitative: 8 customer Surveys

Agents

Neighbours

Applicants

Officer

C’llrs

Staff

Amenity Groups

Organisational - (ICT, teams, headcounts etc.)

Page 126: Leadership Essentials: Planning Delivering Economic Growth

practice

Design Pre/post

appnegotiatio

noutcom

es

• NPPF integrated into policy• Appeals / refusals based on design• Focus on design at PreApp • Design guides / panels• BREEAM• Building for Life• In house design expertise• Councillor reviews of development 

Page 127: Leadership Essentials: Planning Delivering Economic Growth

Design Pre/post

appnegotiatio

noutcom

es

It’s a frameworkThe work

Agents

Neighbours

Applicants

Reviewer(s)

How are you organised ?(ICT, teams, headcounts etc.)

C’llrs

Amenity Groups

Staff

Outcomes

Resources

“Value”

Process

What if ?Quality

Page 128: Leadership Essentials: Planning Delivering Economic Growth

1. Quantitative

Quarterly reports: the ‘rounded’ picture:

Q: how many expensive process reviews focus on speeding things up but fail to notice that the service says ‘yes’ more often than its peers, creates less waste and has happier customers?

Page 129: Leadership Essentials: Planning Delivering Economic Growth

…less of this35 pages of histograms ?????!

Page 130: Leadership Essentials: Planning Delivering Economic Growth

more of this…Structured ‘story’

Part 1 – The work

Part 2 – The outcomes

Part 3 – Value/non-value

Part 4 – Resources

Part 5 - Process

Part 6 - Surveys

Council Planning Quality Report

Online

Trends over time Database – DIY reports

Page 131: Leadership Essentials: Planning Delivering Economic Growth

PART 1 - THE WORK1a. development categories

Big stuff

Page 132: Leadership Essentials: Planning Delivering Economic Growth

PART 1 - THE WORK1b. Application Counts/ Fee Comparator

Purpose: To understand your work and fee income and compare with your peers..

For review:• Are you very different from

your peers? • Are peers seeing more of a

particular type of development?• Something to learn? • Do the applications / fees mix

represent any risk?• Are you managing this risk

appropriately ?

work profile fee profile

Page 133: Leadership Essentials: Planning Delivering Economic Growth

PART 2 - OUTCOMES2a. Approval Rates

Purpose: What types of development are we saying 'yes' to and how often?

For review:• Granting more permissions? • Messages for stakeholders?• Is the %age of permissions always

a positive? • Do your approval rates differ

significantly from your peers?• What might be happening

elsewhere that you can learn from?

Page 134: Leadership Essentials: Planning Delivering Economic Growth

2a. Approval Rates

Page 135: Leadership Essentials: Planning Delivering Economic Growth

PART 3 – VALUE/NON VALUE3a. Withdrawn applications

Purpose: Rate of withdrawal. A 'waste' indicator. Where possible they should be reduced to near zero.

For review:• What is the overall trend ? • Are you doing anything - is it

working? • What’s the cost? Fees don’t

cover costs. Then the 'free go‘? • How many occur at the request

of the council?• What do your developer

community think ?

Page 136: Leadership Essentials: Planning Delivering Economic Growth

3b. Follow-up applicationsPurpose: Permission to start? 'follow-ups‘ – series’ of apps for same development. Often the market (EoTs, some NMA), sometimes required by us (vary/remove conditions).

For review:• These don’t cover the costs• Is there anything to be done?• Complex Vs simple • What do developers think? • Is there a positive/negative

story here?

Page 137: Leadership Essentials: Planning Delivering Economic Growth

3b. Follow-up applications

Page 138: Leadership Essentials: Planning Delivering Economic Growth

3d. Non-heritage applications zero fee

Page 139: Leadership Essentials: Planning Delivering Economic Growth

PART 4 – RESOURCES4b. Headcount estimate

Purpose: how well matched are resources (FTEs) to the volumes of work?

For review:• How does the FTE

estimate compare to reality? 

• Caseloads?

• Does the trend correspond with volumes?

• Are there opportunities to re-focus resources?

Page 140: Leadership Essentials: Planning Delivering Economic Growth

4c. Development investment

Purpose: What is the investment value that development proposals represent? For review:

• significant inward investment £sum Vs costof planning

• What do the trends (rising/falling) mean for your place? 

• Significance between this and fee income (e.g. future resources available)?

• FTE estimate (e.g. can you handle a growing upward trend, or re-focus resources for a downward trend)?

Page 141: Leadership Essentials: Planning Delivering Economic Growth

PART 5 – PROCESS5a. Valid on day 1

Purpose: Shows the proportion of applications received that can be worked on straight away.

For review:• This is avoidable time and

cost • Causes. Don't assume are

the sole fault of the applicant/agent.

• Are your procedures, processes, consistency and guidance as good as it could be?

• What are your customers saying?

• Are some application more vulnerable than others?

Page 142: Leadership Essentials: Planning Delivering Economic Growth

Why do we use boxplots?

• Shows variation in a set of data – something an ‘average’ doesn’t.

• e.g. average decision 48 days. Hides fact that most are issued between 35 and 54 days.

Knowing this you can:

• be clearer to customers

• improve the process – what is stopping us making 35 days?

Quick guide to box plots

Average

Improvement opportunity

Page 143: Leadership Essentials: Planning Delivering Economic Growth

5c. end-to-end decision times

Purpose: Shows the number of days between applications being received and a decision notice being issued.

Page 144: Leadership Essentials: Planning Delivering Economic Growth

avoid this

Page 145: Leadership Essentials: Planning Delivering Economic Growth

WHAT IF…?

• compare me to my peers (you’d expect that)

• compare me to “best of breed” (interesting)

• make me look like the best (very interesting)

Page 146: Leadership Essentials: Planning Delivering Economic Growth

Exercise 1

Task:Design a ‘dashboard’ of key planning measures for councillors

Hints/tips:• No more than 5 or 6• What do you need at your finger tips?• Who’s your audience(s)?

Page 147: Leadership Essentials: Planning Delivering Economic Growth

Part 2 - customer surveys

Agents

Neighbours

Applicants

OfficerC’llrs

Staff

Amenity Groups

Organisational - (ICT, teams, headcounts etc.)

Page 148: Leadership Essentials: Planning Delivering Economic Growth

‘customers’ part 1(regular, application - specific)

• applicants (members of the public that have made a planning application)

• agents (a professional person or company making a planning application)

• neighbours (a person/organisation that has commented on an application)

• officer case review (for the council to assess how well it did)

Page 149: Leadership Essentials: Planning Delivering Economic Growth

• web-based, by email• Each council gets it’s on toolkit• surveys have common themes:

– how helpful? – manage time well?– use information well? – clarity of decision?

How

Page 150: Leadership Essentials: Planning Delivering Economic Growth

survey results

Helpful

Use of time

Use of information

Clarity of decision -2

0

2

Applicant

Neighbour

Review

Application Ref: HA/FUL/4456/14

Page 151: Leadership Essentials: Planning Delivering Economic Growth

Customers – part 2annual surveys(planning more generally)

• councillors (what’s the community view, avoid the political)

• amenity groups (representative views from organised communities)

• staff (are we helping them to do a good job?)• Head of service – how the service is set up

Beyond “things are different” to “this appears to be why things are different”

Page 152: Leadership Essentials: Planning Delivering Economic Growth

Exercise 2

Task:Design a ‘councillor survey’

Hints/tips:• Ward councillors - communities• 4/ 5 questions• Avoid politics• What can councillors tell those running

the service that others can’t?

Page 153: Leadership Essentials: Planning Delivering Economic Growth

3. Practiceassessment Notes

a) Quality of planning Did we mediate well ?b) Quality of development

Has the development met its objectives?

Page 154: Leadership Essentials: Planning Delivering Economic Growth

quality (of planning)

How do we collect data on quality of planning?• Policy• Pre Application work• Design Guides• Building for Life• BREEAM• not much point in comparison

Page 155: Leadership Essentials: Planning Delivering Economic Growth

quality (of development)

How do we collect data on quality of development?• short term: go on site visits (with committee)• longer term goal: link planning data with

completions data. Understand what actually gets built and outcomes.

Page 156: Leadership Essentials: Planning Delivering Economic Growth

Bringing it all together

Annual Report• The annual report process is a catalyst to bring

everything together and publish it• We can help collect & collate, but it’s your report.

Your commentary. Your conclusions about whether you are delivering “quality”

• We want it to become a “badge”. Over time. • Combine data into a holistic framework.

Page 157: Leadership Essentials: Planning Delivering Economic Growth

PQF: better for management

• multi-layered views• database is yours – climb inside the numbers• focus on the important; no more expensive

‘blanket’ improvement projects• improve, defend, protect• evidence-based change• culture shift: customer focused service alongside

timely decision making• members?

Page 158: Leadership Essentials: Planning Delivering Economic Growth

what’s the commitment ?• No £cost• 4 days a year of your time

You get:• quarterly, annual reports• free customer survey system, free tools • new focus for cost and vfm, investment and

resources

Page 159: Leadership Essentials: Planning Delivering Economic Growth

sign up

• To sign up: email [email protected]• name of main contact and a sub• a JPEG file of your council’s logo on a white

background• the email address that you’d like the surveys to

be emailed from (this might be a person or a generic email e.g. [email protected])

• Portfolio holder (optional)

Page 160: Leadership Essentials: Planning Delivering Economic Growth

thank you – QUESTIONS?

email [email protected] www.pas.gov.ukphone 020 7664 3000

Page 161: Leadership Essentials: Planning Delivering Economic Growth

In comparison to benchmarkBenchmark Quality frameworkYou have to do it all ModularOnce per year Just startSnapshot Ongoing & regularIndustrial strength accounting

Low hassle

Internal management tool External badge Councils only Councils, developers and

RTPIUnderstand value for money

Understand quality

Page 162: Leadership Essentials: Planning Delivering Economic Growth

Questions?

Page 163: Leadership Essentials: Planning Delivering Economic Growth

What will you do when you return to your authority?

Page 164: Leadership Essentials: Planning Delivering Economic Growth

Forthcoming PAS events• Plan making & updating - 1 to 1 support• Supporting Neighbourhoods• Planning Quality Framework • S106 obligations and CIL • Viability training• Duty to cooperate• Leadership Essentials Plan Production• Economic & Financial Impact of Planning

View www.pas.gov.uk/events for details.

Page 165: Leadership Essentials: Planning Delivering Economic Growth

Two things to do before 10am tomorrow:

1. Sign up for the PAS Bulletin.

2. Follow us on Twitter.

(Both accessible from our homepage.)

Page 166: Leadership Essentials: Planning Delivering Economic Growth

Please leave your badges

The support doesn’t end now: