Leadership Development & Succession Planning Mahra Feb2009
-
Upload
david-liddell -
Category
Business
-
view
1.876 -
download
0
description
Transcript of Leadership Development & Succession Planning Mahra Feb2009
Succession PlanningSuccession Planning
Are You Ready for the
Unexpected?
February 3, 2009
2
About SKYEAbout SKYE
We work with human resource professionals, business
leaders, and company owners on organizational
development efforts to help create greater alignment of employee performance with business
results:
�Individual & Organizational Assessment
�Professional Development Training
�Coaching
�Strategic Planning
�Consulting
““We help We help youyou optimize your organizationoptimize your organization’’s performances performance””
Are You Ready for the Unexpected?Are You Ready for the Unexpected?
Challenge
Developing core leadership capability to drive
organizational competiveness and success
Solution
Leadership development and succession planning:
Align the organization’s human capital
management plan with its strategic plan
Our DiscussionOur Discussion
1. Study a model on how to define your company's
business focus and competitive advantage
2. Learn why organizational leadership strength is
critical to the support and effective execution of a
competitive strategy
3. Link HR activity and initiatives to building core
leadership capability aligned with organizational strategy
4. Review a succession planning case study
Alignment ChallengeAlignment Challenge
Values
Culture
Mission
Long
Term
Initiatives
Short
Term
Goals
Desired
Employee
Profiles
Actual
Employee
Skills
Develop-
ment
Plans
Business Strategy Talent Management Strategy
1
ENVIRONMENT
•Current Market Conditions
•Key Customers
•Key Competitors
•Key Stakeholders
•External Influencing Factors
•Market, Environment, and
Technology Assumptions
STRATEGY
Business
•What Business You Are In
•Current Products and Services
•Core Competencies
•Current Market Position
•Performance Against Key
Industry Success Factors
•Current Distinguishing Strategy
•Current Strategic Focus
•Current Objectives and Goals
Organization
•Current Mission
•Current Guiding
Principles
•Sense of Shared
Vision
•Current Management
Philosophy
CULTURE
•Work Culture Norms
•General Morale
•Job Satisfaction
•Worker Attitudes,
Behaviors, and Beliefs
•Management Attitudes,
Behaviors, and Beliefs
RESULTS
•Current Key Result
Areas
•Current Measurement
and Tracking Systems
•Resource Inventory:
Equipment, Capital,
Manpower, Materials,
Technology
•Current Financials:
Revenue, Cost Structure
CORE PROCESS
•Physical Layout Map
•Core Processes Maps
•Support Processes Maps
•Key Processes Maps
•Key Process Variances
•Process Cycle Time and
Efficiency
•Computer Delivery System
STRUCTURE
•Organization Chart & Reporting
Relationships
•Organization Levels & Staffing
Numbers
•Span of Control
•Current Groupings
•Linking Mechanisms
•Job and Role Structures
SYSTEMS
Coordination
•Communication and
Information Sharing
•Decision Making and
Authorization
•Measurement & Feedback
•Goal Setting
•Policies and Procedures
Development
•Recruitment &Selection
•Orientation
•Training & Development
•Progression & Promotion
•Performance Evaluation
and Feedback
•Compensation
•Recognition
The Transformation Model
STRATEGY CULTURE
SYSTEMS
7
Strategic DirectionStrategic Direction
1. What is our ideal vision of the future?
2. Who are our customers?
3. What are our deliverables?
4. What are our core competencies?
Achievement ModelAchievement Model
StrategyLeadershipExecution
Organizational
Culture
Finan
cial
Perfo
rman
ce
Cust
omer
Satis
fact
ion
Internal
Operations
9
DeliverablesDeliverables
• Automobile—transportation, comfort, prestige, safety
• Clothing—ease of care, comfort, fashion
• Physical checkup—health, emotional well-being,
10
Core CompetencyCore Competency
1. It must deliver significant value to the
customer
2. It must create differentiation from competitors
3. It must form the basis for entry into new
markets
4. It is not easy for other organizations to
replicate
A bundle of skills, technologies, and capabilities
which provide strategic advantage.
11
Examples of Core CompetenciesExamples of Core Competencies
• Toshiba—flat screen displays (broad arena of applications)
• Sony—miniaturization
• Federal Express—logistics management
• Honda—dealer management
• EDS—systems integration
Competitive AdvantageCompetitive Advantage
Business Focus A long-term strategic position consciously
chosen by an organization in order to add value to its customers
Competitive DifferentiatorA factor within an industry that distinguishes one organization (competitor) from another
and which results in direct benefits to the
customer
13
Business FocusBusiness Focus
• Customer Intimacy
• Product or Service Leadership
• Operational Efficiency
• Product Innovation
• Technology
Competitive DifferentiatorsCompetitive Differentiators
• Price• Quality (accuracy, reliability)
• Product/service features of performance
• Delivery time• Customer service
• Technical support• Flexibility
• Channels to market
• Process efficiency• Quality of inputs into process
• Geographical coverage
Strategic Planning OutcomeStrategic Planning Outcome
Performance TargetsGoals related to day-to-day performance of the organization which must be
achieved on a consistent basis – to stay in
business
Performance Initiatives Developmental goals that are designed to increase the
capability and long-term performance of
the organization
Importance of Leadership StrengthImportance of Leadership Strength
• Alignment / Top down understanding and communication of mission, vision
• Cascading goals and objectives
• Delegation, empowerment, growth
• Accountability
• Leaders teaching leaders
• Reinforce cultural values
2
Leadership PressuresLeadership Pressures
• The talent pipeline often lacks sufficient numbers to replace leaders
• The organization's expansion goals outstrip the amount of internal talent needed
• Globalization and increasing technological demands make the
leader's job more difficult than ever
Source: Graziadio Business Report, 2007, Vol. 10. Issure 2
Leadership Pressures (ContLeadership Pressures (Cont’’d)d)
• Problems with strategic direction, organizational alignment, and employee
commitment continue to exist and are
exacerbated in the current competitive
environment
• Human resources and those responsible for
leadership development feel increased
pressure to demonstrate value
• Leadership development initiatives are not
integrated with business needs, and consequently, are of questionable value to
internal customers.
Source: Graziadio Business Report, 2007, Vol. 10. Issure 2
PerformanceManagement
TalentManagement
RewardsManagement
Recruitment &Selection
Career Management
Succession Planning
Senior ManagementDevelopment
BU
SIN
ES
SS
TR
AT
EG
Y
BU
SIN
ES
SR
ES
UL
TS
Linking Talent Management to StrategyLinking Talent Management to Strategy
Training&
Development
3
PurposePurpose
• Foster a process of building leadership capability across the lines of business /
support functions
• The emphasis is on developing a broad
spectrum of talent within the
management ranks so that the availability of internal talent will not be a constraint to
the organization's strategic direction
• Identify the key leadership success factors
Desired Outcomes Desired Outcomes
• Retention and development of high potential
employees
• Builds internal staff capabilities (bench strength)
for the emerging organizational demands
• Maps various succession options
• Facilitates developmental moves across the
organization
• Establishes a professionally managed
organization with the systems in place to ensure
that it will have effective leaders going forward
Issues: Changing Nature of Work & Issues: Changing Nature of Work &
OrganizationOrganization
• Demographics (net-generation, diversity)
• Globalization
• Technology
• Redefined concept of ‘Loyalty’
• Challenges in differentiating high performers from poor performers
• Wanted rapid career progression
PerformanceManagement
TalentManagement
RewardsManagement
Recruitment &Selection
Career Management
Senior ManagementDevelopment
Succession Planning
BU
SIN
ES
SS
TR
AT
EG
Y
BU
SIN
ES
SR
ES
UL
TS
Succession PlanningSuccession Planning
Training&
Development
A Definition / Succession PlanningA Definition / Succession Planning
A systematic effort and process of
identifying and developing candidates
for key leadership and professional
positions over time to ensure the
continuity of management and
leadership in an organization
•Constant change planning
•An organizational journey, not a project
•Ensuring continuity of leadership
•Identifying gaps in existing talent pool
•Identifying and nurturing future leaders
What is Succession Planning?What is Succession Planning?
Why Succession PlanningWhy Succession Planning
• To identify replacement needs
• To provide opportunities for high potential workers (retention)
• To increase pool of promotable employees
• To support implementation of a strategic business plan
• To guide individuals in their career paths
• To encourage the advancement of diverse groups
• To improve ability to respond to changing environmental demands
• To improve employee morale
• To cope with the effects of downsizing, attrition, retirements
Organizations supersede Individuals
– visionaries are those who groom their young talent to take the lead position and to take the cause of the organization forward
Ref: Effective Succession Planning / Matthew Tropiano, 2004
CEO/ Leadership Commitment & Involvement
Education
and Training
Self Development
Competency driven
Strategically Targeted
Rotational Assignments
Future Competencies Needed
Aligned with Strategic Plan
Results
1. Talent Driven
culture
2. Accelerated
Development
3. Vision for future
advancement
Accountability
Measurability
Succession Planning Model
Challenges in Succession PlanningChallenges in Succession Planning
Benefits of Succession PlanningBenefits of Succession Planning
Source: Aberdeen Group, September 2006
ApproachesApproaches
TRADITIONAL
• Training & Education
• Leadership Development
• External Recruitment
• Internal Promotion
NON-TRADITIONAL
• Reorganization
• Job sharing
• Outsourcing
• Joint alliances
Some Essential ComponentsSome Essential Components
• Purpose and guiding
beliefs
• Human resource
forecasting
• Competency model/set
• Assessment processes
• Recruitment processes
• Individual development
plans
• Competency development activities
• Incentives & rewards
• Retention strategies
• Role delineations
• Career paths
• Program evaluation mechanisms
• Key stakeholder involvement
Succession Planning Case StudySuccession Planning Case Study
4
Case Study Case Study -- QuestionsQuestions
1. How should this plan be rolled out to employees?
2. How open will this program be—in other words, what
are the pros and cons of letting employees know that
they have been tapped as potential successors in
key areas?
3. What are the first steps you would take to begin
succession planning?
4. What measures could you put in the place to show progress?
5. How would you demonstrate that this program was a
success?
Thank You Thank You
for Your Time for Your Time
Today!Today!
Reach us at:
603-424-9999
877-603-SKYE
SKYE Business Solutions
David Liddell