Lawson Learning Accelerator The fastest way to get your users up to speed on your M3 application...

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Lawson Learning Accelerator The fastest way to get your users up to speed on your M3 application John McGann Director - International Learning Lawson Learning MUA 2007

Transcript of Lawson Learning Accelerator The fastest way to get your users up to speed on your M3 application...

Page 1: Lawson Learning Accelerator The fastest way to get your users up to speed on your M3 application John McGann Director - International Learning Lawson Learning.

Lawson Learning AcceleratorThe fastest way to get your users up to speed on your M3 application

John McGann Director - International Learning

Lawson LearningMUA 2007

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Lawson Learning Overview

• Lawson Learning is a key part of Lawson’s portfolio of professional services.

• Our business exists to ensure that customers, partners and field consultants know how to leverage Lawson to improve business operations and intelligence.

• We service global customers at all stages of the Lawson lifecycle, whether they are implementing, optimizing, or expanding their Lawson solution.

• Lawson Learning is an insurance policy for our customers.

Vision

Innovative, learning solutions that accelerate the time for project teams, support staff and users to get - and stay - “Lawson smart”

Lawson Learning … simply smarter!

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Learning Services

Partner Network

Managed Services

PackagedServices

Implementation & Upgrade Services

Learning Services

Business Consulting Services

Lawson Professional Services Portfolio

Managing CostDriving BenefitsBusiness Process Improvements,Greater ROI

Quicker, Lower cost

Introduced new 7.1 courses for first time customers and those Stepping Up

Introducing new VLab delivery option to make it simpler to attend courses

Delivered Learning Accelerator solutions in countries and industries throughout Europe.

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ERP Success

Companies today are investing significant $$ per year in ERP systems in order to improve business operations and gain actionable intelligence.

The success of these investments depends on three factors:

1. State-of-the-art software

2. Streamlined implementation projects

3. Quick adoption by users

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M3 7.1 Learning Solutions

7.1 course offerings

– NetChange courses for existing Stepping Up customers

– Complete learning programs for new Lawson customers

Courses can be delivered in a number of formats

– Traditional instructor-led Labs, new Virtual Labs, online OnDemand courses

– Simulations and documentation developed using Lawson Learning Accelerator

Several 7.1 courses are currently available or coming soon including

– Smart Client Introduction for Workplace Users

– Quickstep Food and Beverage

– Purchasing Net Change

– Rental Net Change

– Service Net Change

– Smart client Installer

– SLS Net Change

– Life Cycle Manager Administration

For more information contact Lawson Learning

Image from vic

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Virtual Labs

Live, instructor-led class delivered conveniently at the desktop

Hands-on activities, using live Lawson applications, are combined with Learning Accelerator simulations

Other interactions: polls, break-out sessions, quizzes and realistic scenarios make learning fun and lasting

Ideal learning solution for those in remote locations without access to training facilities

New in EMEA – Smart Client Virtual Lab training will be delivered beginning in November 2007

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Learning Camp

Complete Learning Solution

Kickoff

Learning Workshop

Learning Accelerator

Co

nce

pt

Use

Set

up

Learning Lab

Online Learning

Library

Go Live

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Complete Learning Solution

Kickoff

Co

nce

pt

Use

Set

up

Go LiveWorkshops

Learning Camp

Learning Workshop

Learning Accelerator

Learning Lab

Online Learning

Library

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ERP Success

Companies today are investing significant $$ per year in ERP systems in order to improve business operations and gain actionable intelligence.

The success of these investments depends on three factors:

1. State-of-the-art software

2. Streamlined implementation projects

3. Quick adoption by users

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The Problem that won’t go away…

End-user adoption is the #1 reason for failed implementations.

83% of companies did not institute a comprehensive training plan

42% provided no end-user training beyond initial implementation

Source: AMR Research, 2005

Source: Meta Group research, 2003

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Why Learning Accelerator?

LA provides benefits to all levels of the organization:

– For Senior Management, LA shortens the time it takes to put Lawson into action thereby helping lower your Total Cost of Ownership.

– For Business Owners, LA ensures users know how to use Lawson to complete important job tasks thereby improving operations and lowering support costs.

– For Staff, LA makes it easy to learn Lawson thereby increasing confidence, reducing turnover and improving job satisfaction.

– For Support, LA reduces the amount of calls for help by providing self-guidance for the user.

– For Training Department, LA creates quality, consistent, training and documentation materials for initial and ongoing training.

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Conventional Application TrainingLawson End User Training

with Learning Accelerator

• Very labor intensive and expensive.

• Users forget what they were taught.

• Training is the same for all users.

• No good way to train new employees?

• No way to address ongoing learning.

• Development time reduced up to 80%.

• Delivery time reduced up to 70%.

• Increased knowledge retention by supporting all learning styles.

• Achieve measurable results.

• Maintenance time reduced up to 65%.

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What is Lawson Learning Accelerator?

One easy to use tool to create end-user training and documentation that gets you up-to-speed on Lawson, fast

Progressively more challenging modes of learning

Adaptable to different learning speeds and styles

Works with all versions of Lawson, and other apps

Produces simple outputs that you can use and store

Doesn’t require specialized skills and programming

Supports Multi-lingual environments

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Input Multiple Authoring Sessions – Multiple Tools – Specialized Skills

Content Repository

Learning Outputs - Prior to Learning Accelerator

Multiple Content Repositories

Simulation Outputs

Content outputs are separate, inconsistent and difficult to maintain.

Printed Outputs Test Outputs

Publishing Tools Simulation Tools Assessment Tools

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Learning Accelerator Outputs

Output

Input

Single Authoring Session

Content Repository

Simulations developed on the tool can be created in any language.

You can create various project documentation.

A Blended Learning Approach with repeated practice drives to proficiency!

Read Show Try Guide Test Quiz Me Me Me Me Me Me

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Getting Up to Speed with Learning AcceleratorSelect the Service Approach that’s right for you!

Training Only – 5 – 10 Day Jump Start On-site Program to begin with Strategy and Planning, Developer Training and Prototype of your environment.

Full Service Engagement – Lawson provides all resources to project manage, design and create customized Learning Accelerator content

Combination Service Engagement – Lawson provides a portion of the necessary services (i.e. project management and design) and customer provides the rest (i.e. develops simulations).

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Lawson Learning Accelerator

Simply Smarter

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Contact Information:

Lisbeth Nilsson Helene Hegardt

Market Manager - Norway Market Manager - Sweden

+47 6677 2038 +46 8 5552 5154

[email protected] [email protected]

Laurie Lindan Holger Kuepper

Market Manager - Southern Market Manager - Central

+33 (0) 1 34 20 81 53 +49 2103 89 06 300

[email protected] [email protected]

John McGann

Director - International Learning

+44 7912 999522

[email protected]

Questions?