LAURA MICHELLE PHILLIPS

59a Forsyth Street, Greenock

Email: lauraphil14@gmail.com

Contact telephone numbers: 07545668248

KEY QUALIFICATIONS

A HARDWORKING, CONFIDENT AND ENERGETIC INDIVIDUAL WHO THRIVES ON WORKING IN A BUSY

AND CHALLENGING ENVIRONMENT. WITH MANY YEARS EXPERIENCE WORKING IN Fashion Retail

Roles; STORE MANAGER/VISUAL MERCHANDISER WITHIN EXPERIENCED LARGE RETAIL COMPANIES,

I HAVE GAINED THE SKILLS NECESSARY TO PROGRESS IN MY SELECTED FIELD. HAVING EXPERIENCE IN

BOTH VISUAL MERCHANDISING AND MANAGEMENT POSITIONS, I UNDERSTAND HOW IMPORTANT

IT IS TO STAY FOCUSED ON THE GOALS OF THE COMPANY WHILST WORKING IN A FAST PACED

ENVIRONMENT. I ENJOY WORKING IN A CHALLENGING ENVIRONMENT AND I AM CONTINUALLY

STRIVING TO ACHIEVE SELF IMPOSED GOALS.

IN MY CURRENT ROLE WORKING WITH TOMMY HILFIGER WITHIN ONE OF BRITAIN'S TOP

DEPARTMENT STORES, I FEEL I HAVE GAINED THE KNOWLEDGE, CONFIDENCE AND EXPERIENCE TO

TAKE THE NEXT STEP UP THE CAREER LADDER.

EDUCATION

BA FASHION DESIGN, STYLING AND PROMOTION, MIDDLESEX UNIVERSITY, LONDON

HND FASHION DESIGN AND MANUFACTURE, CARDONALD COLLEGE, GLASGOW

EXPERIENCE RECORD

MARCH 2014-PRESENT: BRAND MANAGER/MERCHANDISER, TOMMY HILFIGER, JOHN LEWIS,

GLASGOW

BEING A SELF MOTIVATOR I AM CONSTANTLY DRIVING SALES IN OUR BUSY GLASGOW/EDINBURGH

STORES, WORKING ALONE I HAVE A VERY BUSY SCHEDULE FROM ANALYSING DAILY/WEEKLY/HALF

YEAR FIGURES, REPORTS, DEALING WITH STOCK DELAYS , DAILY STOCK REPLENISHMENT TO HEAD

OFFICE. BESTSELLER REPORTS AND IN STORE COMPETITOR REPORTS. BEING VERY VISUALLY GIFTED I

SPEND A HUGE PORTION OF MY DAY MAKING SURE STANDARDS AT OUR ASSIGNED AREAS ARE

MERCHANDISED TO THE HIGHEST POSSIBLE LEVEL AND ARE FULLY COMMERCIAL FOR THAT

AREA/STORE. HAVING SUCH A HUGE IMPACT ON FIGURES IN THE GLASGOW AND EDINBURGH

BRANCHES SINCE I JOINED THE COMPANY I HAVE BEEN PARTICIPATING IN LEADING AND

ORGANISING STORE TRAINING SESSIONS. NOT ONLY DO I CONCENTRATE ON TOMMY HILFIGER BUT I

TAKE TO DO WITH THE SISTER COMPANY HILFIGER DENIM.

WORKING CLOSELY WITH JOHN LEWIS TO PROVIDE THE HIGHEST LEVEL OF CUSTOMER SERVICE,

EDUCATING AND TRAINING STAFF ON NEW TRENDS AND SEASONAL PIECES. WORKING CLOSELY TO

BUILD A STRONG WORKING RELATIONSHIP WITH JOHN LEWIS MANAGEMENT TO PROVIDE THE

HIGHEST POSSIBLE SERVICE TO OUR LOYAL CUSTOMERS. I HAVE GAINED THE CONFIDENCE AND

ABILITY TO APPROACH PROBLEMS AND DAILY REQUESTS HEAD ON TO GAIN THE MOST POSITIVE

SOLUTION. ALSO WORKING STRONGLY TO BUILD RELATIONSHIPS WITH HIGHER IN STORE

MANAGEMENT AND VISUAL MERCHANDISER TO MAKE THE MOST OF ANY AVAILABLE SPACE IE.

MANNEQUINS/ WINDOWS/ IN STORE DISPLAY AREAS.

DEC 2013- MARCH 2014: VISUAL MERCHANDISER, FOREVER21, GLASGOW

WORKING IN AN EXTREMELY FAST PACED FASHION RETAIL STORE, YOU WERE CONSTANTLY

MERCHANDISING AROUND THE STORE IE. WINDOWS/ASSIGNED AREAS IN STORE/ MANNEQUINS.

DAILY TASKS INCLUDED CUSTOMER SERVICE, TRAINING STAFF, AND REPLENISHMENT OF STOCK.

WORKING IN YOUR DESIGNATED AREA WITHIN THE STORE TO MAKE SURE THE HIGHEST STANDARD

WAS ALWAYS KEPT. MANNEQUINS AND DISPLAYS WERE ALWAYS AT THE HIGHEST VISUAL STYLING

LEVEL.

MARCH 2013- DECEMBER 2013: VISUAL MERCHANDISER, MANGO, YORK, ENGLAND

RESPONSIBILITIES WITHIN ONE OF THE GROUP’S FLAGSHIP STORES IN YORK, INCLUDE, BUT ARE NOT

LIMITED TO; DRIVING COMMERCIALLY THROUGH THE SALES TEAM; IDENTIFYING MARKET TRENDS

AND DETERMINING HOW THESE MAP TO OUR TARGET CLIENTELE; UNDERTAKING REPLENISHMENT,

STAFF TRAINING, REPORTING HIGH LEVEL SALES FIGURES TO THE MANAGEMENT TEAM.

DECEMBER 2012- MARCH 2013: FREELANCE STYLIST/SUPERVISOR, PHASE EIGHT, YORK, ENGLAND

APRIL 2011- DECEMBER 2012: STORE MANAGER, ARK (RETT RETAIL), YORK ENGLAND

AUGUST 2005- APRIL 2011: ADVISOR, WEIGHT WISE HEALTH AND FITNESS, SCOTLAND

REFERENCES ON REQUEST.