Launching Kanban Teams GOTO Cph. 2012

Jesper Boeg, Agile/Lean Coach, VP Trifork Agile Excellence

jbo@trifork.com Twitter: J_Boeg

WHO AM I?

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Agenda

� Introduction � The Challenge � What Worked � What Failed� What Failed � Things to Consider � Common Problems � (Board Designs) � Q&A

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What I Won’t Cover

� Kanban’s Origins � Kanban principles � Scrum vs. Kanban

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Trifork A/S

� Agile Coaching and Training – Scrum, Kanban, XP….

� Software development: – Public, Mobile, Security and Finance– Public, Mobile, Security and Finance

� Conferences – GOTO and QCon

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Accredited Kanban Training

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Agile Training

� Kanban Kickstart – 1-2 day Kanban Training, Kickstart, Follow

Up, Review

� Scrum Kickstart� Scrum Kickstart – 1-2 day Scrum Training, Kickstart, Follow

Up, Review

� Organizational Health Checks – Govenance, Portfolio, Program, Project,

Team, Technical

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ONE MINUTE KANBAN REMINDER

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Core Values

� Start with what you do now � Agree to pursue incremental,

evolutionary change � Initially, respect current processes, roles, � Initially, respect current processes, roles,

responsibilities and job titles

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Kanban Principles

� Visualize the Work � Limit Work-in-Progress � Manage Flow � Make Process Policies Explicit� Make Process Policies Explicit � Improve Collaboratively (using models)

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THE CHALLENGE

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17 Teams, 3 Organizations

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WITH VERY DIFFERENT REASONS FOR IMPLEMENTING KANBAN

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Context Based Agile

� Also outside the development context

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Flexible Scheduling

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Predictability

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Suboptimization

– http://blog.crisp.se/2008/09/08/mattiasskarin/1220882915232

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Truck Factor

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Organizational Resistance

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Continuous Improvement

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Structure/Maturity

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Next Step - Agile

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A Mix

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Usual Strategy

� Training � Coaching � More Coaching � Even More Coaching� Even More Coaching � Review and Assesment � Future Directions

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Budget and Time Constraints

� 1 ½ - 2 days per team (Roughly)

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Strategy Used

� Training � Kick Start � Off-site Coaching (Email, Skype etc.) � Review and Future Directions� Review and Future Directions

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Training

� 2 day Accredited Kanban Training for “Drivers/Champions/Change Agents”

� 1 day Introduction for “participants”

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Kickstart Content

� Why? � Boards and States � WIP Limits � Metrics � Cadences� Cadences � Policies � Roles and Responsibilities � Card Content � (Classes of Service) � Commitments!

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Off-Site Coaching

� Problems, Successes, Clarification, Inspiration/Experiments

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Before the Review

� Perceived Benefit of Kanban (Positive, Neutral, Negative)

� Metrics � Questions/Problems� Questions/Problems

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At the Review (1/2 – 1 day)

� Comparing the why’s? � System Design � Retrospective � Time Machine� Time Machine � Topics of the Day

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WHAT WORKED?

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Cut the Cord

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A ”Driver ” Really Helps

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Collaborative System Design

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Revolutionary and Evolutionary

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Owning the Process

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Value Perspective

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Changing the Team Perspective

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Physical Boards

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Distributed Projects

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Deeper Understanding of Agile

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Perceived Effect

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WHAT FAILED?

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Ideas vs. Rules

Why are we not allowed to estimate?

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Management Focus

� Last Minute Cancellations

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USING AND UPDATING METRICS

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Status?

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Status?

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Status?

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Evolutionary?

You are now a Team!

But we have nothing in common

Don’t worry. Start with Kanban and improve one step at a time

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step at a time

Off-Site Coaching

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No Perceived Need

� “A crisis is a terrible thing to waste. It should give people, institutions and politicians the necessary courage to implement change”implement change” – Patrick Anderson

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THINGS TO CONSIDER

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Predictability

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Start Gathering Data

� But don’t expect people to use them right away

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Copy Cats

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People Need Help

� To stop focusing on mechanics

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Change Management is Hard

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COMMON PROBLEMS

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Management Wants It

� - But does not live it

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Partly Visualized System

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Standup Duration

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Difference in Item Type/Size

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BOARD DESIGNS

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QUESTIONS

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How To Reach Me

� Jesper Boeg – Mail: jbo@trifork.com – Mobile: +45 51 54 28 20 – Twitter: J_Boeg– Twitter: J_Boeg

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