LATIN AMERICA

EXPATRIATE DEVELOPMENT SERIES:

International Leadership - Motivation and Behavior

IntroductionInternational Retailing: Latin America

International

Leadership

Business Applicatio

n

Personal Assessme

nt

Human Resource Developm

ent

Personal Developm

ent • Standards • Motivation•Workplace Behavior

3

International Leadership

Power and Position Goal Setting Achievement Cultural Expectations Corporate

Expectations Navigating

Expectations Adaptability

Influence and Ambassadorship

Direction and Definition

Communication: Role in motivation

Gender differences in leadership

Standards (Section1) Motivation & Workplace behavior (Section2)

4

International Leadership

I. Influence and AmbassadorshipII. Direction and DefinitionIII. Communication: Role in

motivationIV. Gender differences in leadership

Motivation & Workplace Behavior (Section2)

5

Influence

Hierarchy and paternalism is important Difficult to influence with out a position

6

Ambassadorship

Need to leverage personality Personal association International experience Mentors

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Respect the culture Can make change with the help of a sponsor Never make unilateral decisions Allow others to take credit for change

Ambassadorship (cont’d)

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Direction and Definition

Latin America is largely conservative

Position determines direction

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Latin America is largely target oriented Instruction requires precision Goals rarely regarded as required

Exactness can be seen as arrogance Need to generate position support for definition

Direction and Definition (cont’d)

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Communication should be punctuated with local terminology

Verbal support for position

Communication: Role in Motivation (cont’d)

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Gender Differences In Leadership

Social Norms Social Engagements: Interaction Social Norms: Age

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Gender Differences In Leadership: Male

Assertiveness not aggressiveness Deferential to seniors and position Respectful and deferential toward

women Alcohol is an accepted beverage

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Gender Differences In Leadership: Male

Suits are preferred for men in business Quality is preferred in clothing Fashion is intertwined with beauty

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Gender Differences In Leadership: Male

Social Leadership Expectations Allow social events to unfold Men rarely entertain other women alone Do not expect a timely start or finish Do not be the first to leave

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Gender Differences In Leadership: Female

Expect male dominance Expect to have decisions offered for you Share major decisions Responder not initiator

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Gender Differences In Leadership: Female

Never attend social gatherings alone Alcohol is an accepted beverage It is acceptable to excuse yourself early Do not offer to pay

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Gender Differences In Leadership

Social Leadership Expectations: Age Age is treated with respect in Latin

America Age discriminated against for women Elder woman are often solicited for social

involvement Major social events

should include invitations for elders

LATIN AMERICA

EXPATRIATE DEVELOPMENT SERIES:

International Leadership - Motivation and Behavior