Last Mile Mobile Solutions:Innovations in Humanitarian

InterventionsPresented By:

Richard Lankas

World Vision International - FPMG

Introduction• Food aid: the most dominant form of

humanitarian action in emergencies

• Greater pressure for accountability: official public donors, private donors and beneficiaries

• Efforts to introduce innovative practices (ie: cash programming) are limited by lack of suitable systems (ie: cash delivery systems)

Slide 2

Field Realities

Slide 3

Current Practices• Field operations: manually

intensive• Challenges in capturing data

(missing data, legibility, validity)• Reporting: Failure/limits to

leverage data for timely & detailed analysis

• Difficulties in sharing & integrating data (within and between organizations)

Slide 4

The Case For Change• Significant delays verifying & processing

beneficiaries and in distributing assets• Reliance on paper-based system: slow & error-

prone• Improve on accountability• Automated processes do not extend to the “Last

Mile”• Leveraging greater interagency collaboration

Slide 5

What is LMMS?• Mobile technology solution• At the “last mile” of humanitarian programming:

between NGOs and end-beneficiaries• Increases the effectiveness, efficiency and

accountability in:o Beneficiary data managemento Commodity distributiono Reporting processes

Slide 6

What’s Changed?• All data is collected once in digital

format on mobile devices• Handle new data types - pictures,

geo-data, SMS• Photo verification• Automated processes - calculations of rations

due, tracking incoming/outgoing stock• Real/Near-real time updates• Capacity to run queries and generate reports

immediately

Slide 7

LMMS Deployments

Slide 8

LMMS Delivers Aid + Results• Mobile technology solutions can

work in humanitarian contexts and can deliver significant benefits to business units and clients alikeoReduced time and costo Improved data qualityo Enhanced service delivery

Slide 9

Thanks!• Questions?

• Clarifications?

Slide 10

Contact Information Jay Narhan

LMMS Program Coordinator, WVCjay_narhan@worldvision.ca

Thabani MaphosaGlobal Director – FPMGthabani_maphosa@wvi.org

Otto FarkasDirector, HEA-RDCI, WVCotto_farkas@worldvision.ca

Richard LankasField Support & Developer, FPMGrichard_lankas@wvi.org

Ben TshinLMMS Program Officer, WVCben_tshin@worldvision.ca Slide 11