Laser brandplan
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Transcript of Laser brandplan
Brand PlanBrand PlanLaser BeerLaser Beer
2
Contents
• Setting the Directions…– 3-year roadmap, brand vision
• Objectives
• 2006 Strategies
• Business Review
• Situation Analysis
• Issues & Opportunities
• Detailed Executions
Setting theSetting theDirections…Directions…
Setting the Directions…
Objectives
2006 Strategies
Business Review
Situation Analysis
Issues & Opportunities
Detailed Executions
4
Laser 3-year Roadmap
• 2005: Regaining the Ground– Re-launch with a new mindset: to make it a
successful, established brand permanently in the future
• 2006: Breaking the Ground– Have a grip in premium beer segment
• 2007: Plowing the Ground– Strengthen strong foothold in premium beer
segment
• …
• 200…: Harvesting
5
Brand Vision
6
Positioning & Tagline• Laser Positioning Statement
Laser is a premium beer brand with the supremely refreshing and unique taste, which is best for any adult who needs to mark special & different feelings, emotions of every mood in their life with a stylish drink because it is the genuine draft beer in a bottle.
• Laser TaglineWhen you’re in a mood, have a LaserLaser – Every mood of life
Competitive Set
Competitive Set
Target Consumers
Target Consumers
Reasons to believe
Reasons to believe
BenefitsBenefits
7
Campaignability Analysis
8
Key DescriptorsBuilding a “lighthouse” identity
• Heineken– luxury, maturity,
sophistication
• Laser– luxury, sport, trendiness
• Tiger– muscle, boldness, wild
9
Perceptual Map
Premium
Mainstream
Local Int’l
Tiger
Heineken
San Miguel
Carlsberg
Fosters
Guinness
Kirin
Singha
Budweiser
Stella
Miller
Saigon
Hanoi
BenThanh
bjectivesbjectives
Setting the Directions…
Objectives
2006 Strategies
Business Review
Situation Analysis
Issues & Opportunities
Detailed Executions
11
2006 Objective Statement• Revitalize Laser beer…
• to transform it from an underperforming brand…
• into a sustainable brand permanently.
12
Market Assumptions
• Market growth 2006– Volume: 2%– Value: 8%
(Source: Retail Audit Share of Throat Aug-2005)
• Market size 2006 (projected at the above growth rate)– Volume (‘000L): 790,500– Value (mil. VND): 16,779,153
(Source: Internally accepted data of beer market)
• National coverage for THP brands by Nov-2005
13
Business bjectives
• Given current constraints, priorities and external climate, sales value is more prioritized– Constraints: sales readiness, poor A&V– Priorities: sustainable development for Laser (higher
investment over years) in an anticipation of fierce competition from next year
– External climate: opportunity to charge a premium price for beer
TARGETS 2006 GrowthSales volume ('000L) 8,000 647.5%> Vol. share 1.0%Sales value (mil. VND) 194,000 674.5%> Val. share 1.2%
Market projection 2006 Growth Size Assumptions on LaserVol. sales ('000L) 2% 790,500 Aver. running rate '05 (crates/month) 13,000Val. sales (mil. VND) 8% 16,779,153 Total vol. sales '05 (000L) 1,236
(Retail Audit - Share of throat | Aug-2005) Price per liter '05 (7,682 VND/bottle) 23,279(Internally accepted data of beer market size) Price per liter '06 (8,003 VND/bottle) 24,250
TARGETS 2006 GrowthSales volume ('000L) 8,000 647.5%> Vol. share 1.0%Sales value (mil. VND) 194,000 674.5%> Val. share 1.2%
Market projection 2006 Growth Size Assumptions on LaserVol. sales ('000L) 2% 790,500 Aver. running rate '05 (crates/month) 13,000Val. sales (mil. VND) 8% 16,779,153 Total vol. sales '05 (000L) 1,236
(Retail Audit - Share of throat | Aug-2005) Price per liter '05 (7,682 VND/bottle) 23,279(Internally accepted data of beer market size) Price per liter '06 (8,003 VND/bottle) 24,250
14
TOTAL BIZ GROWTH 650% RATIONALESConverted drinkers 400% New drive in distribution expansion and visibility improvement
Hanoi 250% Low fragmentation market, Heineken-skewed marketHCMC 100% No negative perception towards Laser
Central 50% Tourism hubs with wealthy foreign & local travellers
Newly recruited drinkers 200% Beer starters, bar goersHanoi 100% Image-driven consumers, products from Saigon associated with trendiness, style
Central 50% Products from Saigon has an aspirational, upscale image, affordability issuesHCMC 50%
Increased consumption level 50% Beer volume growth remains low, people pay more not drink moreof current Laser drinkers
TOTAL BIZ GROWTH 650% RATIONALESConverted drinkers 400% New drive in distribution expansion and visibility improvement
Hanoi 250% Low fragmentation market, Heineken-skewed marketHCMC 100% No negative perception towards Laser
Central 50% Tourism hubs with wealthy foreign & local travellers
Newly recruited drinkers 200% Beer starters, bar goersHanoi 100% Image-driven consumers, products from Saigon associated with trendiness, style
Central 50% Products from Saigon has an aspirational, upscale image, affordability issuesHCMC 50%
Increased consumption level 50% Beer volume growth remains low, people pay more not drink moreof current Laser drinkers
Primary Source of BizIn order of anticipated contribution to the total growth
• Main source of business is from brand switchers given flat growth in beer market in terms of volume.
• Low fragmentation in Hanoi offers opportunity to cut through competitions.
• Tourism hubs in Central offer opportunity to build trial and image for Laser to wealthy foreign and local travelers. This can also be a source of brand switchers for Laser.
11
22
33
15
Primary Source of BizIn order of anticipated contribution to the total growth
Total Males Aged 18-45TNS Snapshot | Q1-04Total Males Aged 18-45TNS Snapshot | Q1-04
Drinkers
20%Non-
Drinkers
80%
Hein+Tiger
4%Other
s3%
Saigon
8%
Hanoi5%
Laser sources of converted drinkers and increased consumption level
Laser sources of upgraded drinkers
BenThanh sources of converted drinkers
Beer Brand SharesRA Share of Throats | Aug-05Beer Brand SharesRA Share of Throats | Aug-05
16
Laser Brand KPIs20042004
85
47
38
7
1
TOM Spont.
55%
14%
Nov-05Mar-06Nov-05Mar-06
4510
25
15
7
1
TOM Spont.
56%
28%
Awareness
Dependables (Used most often)
Regulars (Buy regularly)
Considerers
Trialist (Ever tried)
Membership for heavy drinkers of Laser (Laser VIP access for shopping, entertainment (sport, music, fashion events…), travel, clubs…
Associations with luxury, sport & trendiness with a twist on fresh, refreshingNew packaging for off-premise consumption
Sampling activities & consumer promos to induce trials, to substantiate superior product quality & intensify bonds with consumers
Consumer promos, brand activations, 360o presence & thematic communications with a focus on unique selling proposition draft beer in a bottle
Source: Project Minority Report,
Jun-2004, CBI
Source: Project Minority Report,
Jun-2004, CBI
Mar-06Dec-06Mar-06Dec-06
8515
47
38
12
6
TOM Spont.
55%
26%
20062006StrategiesStrategies
Setting the Directions…
Objectives
2006 Strategies
Business Review
Situation Analysis
Issues & Opportunities
Detailed Executions
18
Dos Don’ts For Laser
DON’Ts• Availability and visibility at
any cost
• More consumers education
• More above-the-line bombardment
DOs• Strong presence at the right
places– Where there’s H & T, there’s L– At flagship bars, restaurants,
café, billiards…– Any premium venue where
people often spend their leisure time
• More intrinsic offers– Better yet unique taste profile– No more GPD2F– Served chilled or with ice
• More direct contacts with consumers– More efficient PGs– Better distribution– More mnemonic devices: fresh =
draught
19
ACTIVITIES OBJECTIVESProducts
Adjustments on product performance (right bitterness, no GPD2F…) For easy acceptance & readiness to go nationwideNew formula (e.g super dry…) to communicate (on bottle, media…) To refresh Laser & create an innovative imageSix-pack bundles as take-aways To trigger off-premise consumption (42% vol. share, occasion 51%
|TNS Snapshot, Q1-04), further build image & connections to consumers
PricePrice increase to 8,000VND/bottle To improve profitability to cope with fierce competition in long haulOne price nationally Better portfolio management
PlaceEasily available nationwide, with focus on weighted distribution To accommodate hi-growth in next years, better ROIsRelevant A&V (weighted distribution focused, restaurants...) To enhance Laser image360o presence as an integration with ATL campaign To maximize relevant A&V, explore new channels, enhance Laser imagePenetration into modern trade (supermarkets & Metro system) To maximize relevant A&V, explore new channels, enhance Laser imageWAR Campaign: PGs improvement To strengthen connections with consumers & restaurant owners
PromoTightly linked to communcation theme To single-mindedly hammer Laser's USP, establishing Laser's ownershipMore BTL activities More direct contacts with consumersMore brand activations More interactions with trade & consumers
ACTIVITIES OBJECTIVESProducts
Adjustments on product performance (right bitterness, no GPD2F…) For easy acceptance & readiness to go nationwideNew formula (e.g super dry…) to communicate (on bottle, media…) To refresh Laser & create an innovative imageSix-pack bundles as take-aways To trigger off-premise consumption (42% vol. share, occasion 51%
|TNS Snapshot, Q1-04), further build image & connections to consumers
PricePrice increase to 8,000VND/bottle To improve profitability to cope with fierce competition in long haulOne price nationally Better portfolio management
PlaceEasily available nationwide, with focus on weighted distribution To accommodate hi-growth in next years, better ROIsRelevant A&V (weighted distribution focused, restaurants...) To enhance Laser image360o presence as an integration with ATL campaign To maximize relevant A&V, explore new channels, enhance Laser imagePenetration into modern trade (supermarkets & Metro system) To maximize relevant A&V, explore new channels, enhance Laser imageWAR Campaign: PGs improvement To strengthen connections with consumers & restaurant owners
PromoTightly linked to communcation theme To single-mindedly hammer Laser's USP, establishing Laser's ownershipMore BTL activities More direct contacts with consumersMore brand activations More interactions with trade & consumers
Marketing Mix
20
Steps to Recover
Q2-05 Q3-05 Q4-05 Q1-06 Q2-06 Q3-06 Q4-06
Stabilizing Re
Soaring
Down
Soft Relaunch + WAR Campaign
Full Relaunch Campaign
trending
“Wedding”season
Tết
Consumer PullTrade Push
Pull + Pushcovering
StrategyConsumer promos to [1] communicate, [2] drive sales & [3] support A&V, PG & coverage improvement
StrategyATL + BTL burst to trigger explosion for draft beer in a bottle
StrategyConsumer promotion with ATL support to build image
21
2006 Master CalendarKey milestones
1. Above the line Jan-06 Feb-06TVC Thematic Thematic +Print Ad Thematic TacticalOutdoors$Others Advertorials
2. Below the linePR Bottled draft beer tech, THP Vietnam Dreamteam: soccer, snookerSponsor/Event Special matches / games / showsSampling JustificationCon. Promo Myst. Sponsor Quiz solving, UTC Membership PrivilegePOP/POS Tactical Promo + ThematicOthers Relationship, PG Cavalry Co-branding, Myst. Guest e-Marketing
Regionality SeasonalityWAR Campaign Nationwide TetSoft-launch Campaign Nationwide theme, localized operations TetRe-launch Campaign Outdoor/beach events, different activities for different areas Hottest months in yearLaser Signature Campaign Localized events, talents from different towns Hot month & holidayLoyalty Caimpaign Different schemes for different cities Different schemes for 4 seasons
Nov-05 Dec-05 Mar-06 Apr-06 May-06 Jun-06 Nov-06 Dec-06Jul-06 Aug-06 Sep-06 Oct-06
May 1st - SummerBeer Fest - "Draft Beer for Fresh Air"
Horse,motor racing
1. Above the line Jan-06 Feb-06TVC Thematic Thematic +Print Ad Thematic TacticalOutdoors$Others Advertorials
2. Below the linePR Bottled draft beer tech, THP Vietnam Dreamteam: soccer, snookerSponsor/Event Special matches / games / showsSampling JustificationCon. Promo Myst. Sponsor Quiz solving, UTC Membership PrivilegePOP/POS Tactical Promo + ThematicOthers Relationship, PG Cavalry Co-branding, Myst. Guest e-Marketing
Regionality SeasonalityWAR Campaign Nationwide TetSoft-launch Campaign Nationwide theme, localized operations TetRe-launch Campaign Outdoor/beach events, different activities for different areas Hottest months in yearLaser Signature Campaign Localized events, talents from different towns Hot month & holidayLoyalty Caimpaign Different schemes for different cities Different schemes for 4 seasons
Nov-05 Dec-05 Mar-06 Apr-06 May-06 Jun-06 Nov-06 Dec-06Jul-06 Aug-06 Sep-06 Oct-06
May 1st - SummerBeer Fest - "Draft Beer for Fresh Air"
Horse,motor racing
22
Laser CampaignsAll-in-one
23
Directions – 1
1.Thematic TVCs / Prints that’sin line with the new positioning &
tagline of Laser
2.Advertorials: legends of bottleddraft beer, stories of a beer lover
3. PR: bottled draft beer technology,THP corporate PR
BTLATL
A&V
SpecialMarketing
StrategicAlliance
Sponsor/Events
24
Directions – 2
1.Sampling as justificationof Laser quality and building trial
2. The mystery sponsor:if you get “caught” drinking Laser,
you get refunded for the party
3.Mystery drinker: recommend Laser& get rewarded
4.Con promos
BTLATL
A&V
SpecialMarketing
StrategicAlliance
Sponsor/Events
25
Directions – 3
1.Co-branding with HighlandCafé, Yamaha motorbike team
2.Tightening relationship with bar,restaurant owners, utilizing resources
of on-site waiters/waitresses
3. Laser card: co-branding tobaccobrands (Marlboro, Dunhill, 555…)
& other luxury items…
BTLATL
A&V
SpecialMarketing
StrategicAlliance
Sponsor/Events
26
Directions – 4
1.Vietnam Dreamteam: soccer,billiard snooker
2.Horse, bike racing
3.May 1st Summer Beer Festin HCMC, Danang and Hanoi:
2005 theme“Draft beer for Fresh Air”“Uống bia tươi, đi đổi gió”
BTLATL
A&V
SpecialMarketing
StrategicAlliance
Sponsor/Events
27
Directions – 5
1.POSM: mnemonic devicesdraft = fresh = refreshing:
Laser-branded electric, moisture fans/ air-cons…, special mint-scented
towels, mouth-spray…
2.PG improvement program
3.Mystery Guest
BTLATL
A&V
SpecialMarketing
StrategicAlliance
Sponsor/Events
28
Directions – 6
1.e-Marketing: the coolest emailaccount, Laser Online Club
2.Membership privilege programs:shopping, sport centers, tickets to
key matches / shows…
3.Laser card: a commonly usedcurrency for Laser, tobacco brands,
& many other items…
BTLATL
A&V
SpecialMarketing
StrategicAlliance
Sponsor/Events
BusinessBusinessReviewReview
Setting the Directions…
Objectives
2006 Strategies
Business Review
Situation Analysis
Issues & Opportunities
Detailed Executions
30
• The 1st and only bottled draft beer in Vietnam so far
• The flagship, the 1st premium brand of THP, the 1st urban-focused beer brand of THP
• A challenger to Heineken / Tiger in Vietnam
• Distribution problems due to the monolith of VBL
History Highlights
31
Sales Performance
• The current sales performance doesn’t reflect market’s and company’s potentials.The current Laser sales trend is also against that of market
• Given that, Laser sales downtrending without signs of recovery.
• Business forecasts will not be based on the current performance of Laser.
44,261
17,492
17,296
22,999
23,075
27,168
17,701
15,707
11,663
19,724 8,795
7,755
6,027
17,119
15,672
19,976
9,797
14,914
15,596
13,871
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
T1 T2 T3 T4 T5 T6 T7 T8 T9 T10 T11 T12 T1 T2 T3 T4 T5 T6 T7 T8
Cra
tes
2004 2005 Linear performance
PipelinePipeline
2004 Running rate:21,061 crates/month2004 Running rate:21,061 crates/month
2005 Running rate:11,734 crates/month2005 Running rate:11,734 crates/month
SituationSituationAnalysisAnalysis
Understandingthe Ground We’re On
Setting the Directions…
Objectives
2006 Strategies
Business Review
Situation Analysis
Issues & Opportunities
Detailed Executions
33
VALUE SALES(Mil. VND)
VOLUME SALES(‘000 L)
Beer vs. Other SubstitutesShares of throat
34
Beer LandscapeLess products for more $ (or €!)
CITIES PERFORMANCE
Value grows faster than volume in all key cities
A good time for premium beer
35
Beer Landscape (contd.)Good time but also hard time…
TOP BRANDS SHARE
Tiger peaks and drops depending on promotions,Heineken consistently making gains in the last 1 year…
Both 2 VBL’s spearhead brands locking premium beer segment by powerful spend and by long-standing consumer loyalty
36
Summary
• More opportunities & more competitions in premium beer segment– Higher income, more preference towards
premium beer brands: consumers don’t drink more but they do pay more
– Existing leading brands plus new entries make the slices thinner and smaller
• Miller sponsorships, Budweiser PGs…
• Heineken – key competitor of Laser – is the only brand can command a price premium so far.
Issues &Issues &OpportunitiesOpportunities
Setting the Directions…
Objectives
2006 Strategies
Business Review
Situation Analysis
Issues & Opportunities
Detailed Executions
38
Brand DiagnosisCommunication
Launch Communication Communication Take-outTVC
Airport: One Step Ahead Too many messages:Bar: Try it to believe NOT SINGLE-MINDED MESSAGERobbery: One Step Ahead LACK FOCUS ON THE UNIQUE USP
PrintQuality No strong reason to buy,Technology James Bond personality is notStyle a guarantee of purchaseEnjoy everywhere
39
Consumption & availability problems: GPD2F, complicated serving, on premise consumption only limited s
Acceptance problems: bitter (after) taste, gets people drunk too fast like rural wine (after 3-4 bottles)
Availability problem: trade blocking, low coverage in central and north
Perception problem: non-premium venues, inefficient PGs, gets people drunk too fast association with “mainstream”
Brand Diagnosis (cont.)Is distribution the only matter (as we usually say)?`
HeinekenHeineken
Awareness
Dependables (Used most often)
Regulars (Buy regularly)
Considerers
Trialist (Ever tried)
Preferers (Most favorite)
9929
95
71
40
17
27
TOM
LaserLaser
What we’ve got: the attention.The next mission – product performance first: pleases the tongue, soothes the throat
Source: Project Minority Report, Jun-2004, CBISource: Project Minority Report, Jun-2004, CBI
Spont.
95%
42%
TigerTiger
9923
95
66
41
12
13
TOM Spont.
95%
43%
85
47
38
7
1
1
TOM Spont.
55%
14%
40
Key Issues SummaryISSUES• Laser unique selling proposition –
draft beer in a bottle – not well-received during communication campaign. Low offtake low trial low offtake
• A&V plus PG problems Low low trial low offtake
• Product performance problems Low offtake
• Recent downgrading relationship with restaurant owners Bad reputation of Laser / THP
• Persistence of same set of problems Inability to register
WHAT BEING DONE TO FIX• Re-building communication
strategy: better focus on intrinsic values with and support from 360o BTL presence
• Distribution development plan from sales, re-training program for PGs
• Consumer triangle taste test (Laser original, Laser modified & Heineken)
• “Bridging the chasm” with restaurants owner
41
S.W.O.T Analysis
OPPORTUNITIES
1. Higher income, more consumption of premium beers (Retail Audit)
2. Anti-trust act: PRwise (?)
3. Territory expansion (central & north)
4. Entries of Budweiser & Miller:
an explosion for draft beer in a bottle next year (?)
THREATS
1. Entries of Budweiser, Miller (draft beer in a bottle too…) plus strengthening existing brands (H & T, Carslberg, San Mig…)
2. Being perceived as “mainstream” (?)
3. Bad reputation
STRENGTHS
1. Unique selling point: bottled draught beer
2. Outstanding packaging design
WEAKNESSES
1. Product performance problems: low acceptance of taste, complicated serving, GPD2F
2. Poor A&V plus inefficient PGs
3. Lack of expertise in urban areas
4. Damaged relationship with restaurant owners
DetailedDetailedExecutionsExecutions
Setting the Directions…
Objectives
2006 Strategies
Business Review
Situation Analysis
Issues & Opportunities
Detailed Executions
Setting the Directions……
2006 Strategies…
Detailed Executions WAR Campaign Soft launch Campaign Re-launch Campaign Laser Signature Campaign Loyalty Campaign
Trade Warming
44
Outlet Re-enforcement
• Win the heart of restaurant waiters / waitresses– Lower investment– 24/7 salesforce– Important influencers
• Win the heart of restaurant owners
• Incentives, gifts
• More frequent visits, better payment terms, factory tours, other supports…
45
46
PG Overall Assessment
• Mobile squad– Acceptable appearance– Acceptable skills– Acceptable product
knowledge
• Low morale
• Inconsistence in– Capability– Qualifications
• Poor appearance in general– Prettiness– Outfit
47
Solidified product knowledge
Solidified skill setsPayment, incentive
New uniformPG Bible
Mystery drinker
National roll-out
Clear criteria of selection
THP PG CavalryTo the best PG team in Vietnamam
Supported by Laser & Benthanh
Setting the Directions……
2006 Strategies…
Detailed Executions WAR Campaign Soft launch Campaign Re-launch Campaign Laser Signature Campaign Loyalty Campaign Soft LaunchSoft Launch
CampaignCampaign
Brand Warming
49
Sampling“Extend this exciting mood”
• Objective:– Re-establish the rapport– Induce trials to convince consumers of Laser improved
quality– Feature the trendiness of Laser
• Scope:– Hanoi, Haiphong, Danang, Nhatrang, HCMC, Vungtau &
Cantho– Selected restaurants / bars with good PGs
• Description:– A free bottle of Laser upon request– Free special Laser-branded mint-scented towels– Record of personal info. as archive– Tag-one promo: buy 3 Laser get 1 free
50
Mystery Sponsor“UnXpected refreshing moments”
• Objective:– Induce trials & offtakes to build retention– Feature the trendiness of Laser
• Scope:– Hanoi, Haiphong, Danang, Nhatrang, HCMC, Vungtau &
Cantho– Restaurants with Laser PGs
• Description:– “If you get “caught” drinking Laser, alone or with friends,
you’ll have a free party”– A controlled consumer promotion
51
POSMs
• Objective: communicate the key message and the consumer programs
• Scope:– Hanoi, Haiphong, Danang, Nhatrang, HCMC, Vungtau &
Cantho– Restaurants, bars, billiards, coffeeshops
• Description:– Mnemonic devices (draft = fresh = refreshing): Laser-
branded electric, moisture fans / air-cons…– Hangers, table plastic covers…
Setting the Directions……
2006 Strategies…
Detailed Executions WAR Campaign Soft launch Campaign Re-launch Campaign Laser Signature Campaign Loyalty Campaign Re-launchRe-launch
CampaignCampaign
Brand Revitalizing
53
Thematic Comms.ATL, advertorials, PR, POSMs, SMS…
• Objective:– Communicate Laser USP in different perspectives– Build brand awareness & and associations– Generate offtakes
• Scope:– Hanoi, Haiphong, Danang, Nhatrang, HCMC, Vungtau & Cantho
• Description:– Thematic TVCs & print ads– Advertorials & PR to create the legend of a draft beer in a
bottle– SMS with Laser / beer jokes: send (20) messages get a Laser
free
54
Con. Promos
• Objective:– Drive sales– Build brand associations
• Scope:– Hanoi, Haiphong, Danang, Nhatrang, HCMC, Vungtau & Cantho
• Description:– Quiz solving– UTC with prizes: winners can trade prizes on Laser Online
Clubs• A mood for sport: membership of sport center, VIP tickets• A mood for fresh air: free trip• A mood for fun: free beer, free party for 4• A mood for shopping: membership of shopping center, free
coupons…• …
55
Co-brandingHighland Café, Yamaha Team, tobacco brands...• Objective:
– Drive sales– Build image: trendy & sporty Laser
• Scope:– HCMC & Hanoi: Highland & Yamaha team– Danang, Nhatrang, Vungtau: sea-front cafés
• Description:– Laser as preferred / recommended beer in Highland Café– Laser card: a commonly used currency for Laser beer,
cigarettes (Marlboro, Dunhill, 555…)
56
Mystery Guest
• Objective:– Encourage support for Laser from owners,
waiters/waitresses: carry & recommend Laser– PG audit– Build image: feature the luxury, trendiness & sport of
Laser
• Scope:– Hanoi, Haiphong, Danang, Nhatrang, HCMC, Vungtau & Cantho– Key restaurants, bars, billiards, coffeeshops
• Description:– A group of classy or sporty-looking drinkers, business-like
men/women will ask for beer (no mention of brand). If Laser is recommended, cash award will be secretly given later.
– A controlled trade promotion
Setting the Directions……
2006 Strategies…
Detailed Executions WAR Campaign Soft launch Campaign Re-launch Campaign Laser Signature Campaign Loyalty Campaign Laser SignatureLaser Signature
CampaignCampaign
Identity Building
58
Integrated Comms.TVC, prints, PR, POSMs, SMS…
• Objective:– Create an ambience of an unique “Laser time”
• Scope:– Nationwide
• Description:– Thematic TVCs and print ads– Advertorials and PR to create excitement
59
May 1st Summer Beer Fest2006 theme: Draft Beer for Fresh Air• Objective:
– Drive sales and maintain offtakes after launch– Build a “lighthouse” identity by owning a day for beer– Support the positioning “When you’re in a mood, have a Laser”– Feature the luxury, trendiness & sport of Laser
• Scope:– HCMC, East, West => Phanthiet (*)– North => Halong (*)
(*) depending on current situation at time of event
• Description– Beach / outdoor event for Laser beer fans – the true beer lovers– How to participate:
• Drink more Laser: mobile Laser PGs will randomly visit restaurants and grant entitlement to group of drinkers that consumes most Laser at that place and time.
• Other ways: collect crowns…– A controlled and combined con promo and event
60
Vietnam Dreamteam “A mood for national pride, a mood for Laser”
• Objective– Drive sales constantly during high & low seasons– Bond tightly with target consumers– Build image: an emphasis on the trendiness & sport of
Laser
• Scope:– Anywhere there’s a candidate for the Dreamteam,
recommended by the locals
• Description:– Sponsor of Vietnam Dreamteam (soccer, snooker): best
players by vote of Laser drinkers– Special matches / games / shows: Dreamteam vs.
national team…
61
Games Sponsor “A mood for sport, a mood for Laser”
• Objective:– Drive sales– Build image
• Scope:– Hanoi, Danang, Nhatrang, HCMC
• Description:– Watch a game, grab a Laser– Branding at Phu Tho stadium (horse racing)– Sponsoring sport column on Sport & Culture Newspaper– Drink Laser to win VIP tickets for
• Special horse racing “champion league” in HCMC• Motorbike racing events in HCMC or Danang• Sponsoring national rowboat team at West Lake Hanoi• Regatta in Nhatrang or Danang
Setting the Directions……
2006 Strategies…
Detailed Executions WAR Campaign Soft launch Campaign Re-launch Campaign Laser Signature Campaign Loyalty Campaign LoyaltyLoyalty
CampaignCampaign
Deep-Rooting
63
e-Marketing
• Objective:– Become personally relevant to consumers
• Scope: nationwide
• Description:– Coolest customizable email addresses
• [email protected]: [email protected]
• Laser Online Club: www.laserbeer.com– Be the first to know– Exclusive Entertainment– Exclusive Collectible Items
64
Membership Privilege
• Objective:– Drive sales and maintain running rate– Tie personal relationship
• Scope:– Hanoi, Haiphong, Danang, Nhatrang, HCMC, Vungtau &
Cantho
• Description:– Criteria of membership
• Subscriptions of Laser email addresses & Online Club• Proofs of Laser purchase• Purchase of Laser card (Laser’s currency: no real cash payment)
– Permanent access to important matches, games (especially soccer) for Laser Premiere Membership Holders
– Membership of shopping, sport centers, clubs…
Save the best for last…Save the best for last…
66
Specific Actions
• Rebuild creative concepts for Laser– Rationales for re-consideration
• Make sure problem-free product performance of Laser
• Re-arm PGs– THP PG booklet Bible– New outfits & accessories: dress, hats, boots,
handbags…
WEAKENESSESThe 1st & 2nd communication strategies were developed without a brand positioningNo single-minded message was found in both strategies"Burnt girl" thematic TVC hasn’t undergone a critical step of a major relaunch: consumer test"One step ahead" has failedRISKS TO FURTHER INVESTIGATE"Burnt girl" won't fit in new positioning for Laser in any way (once agreed)This is time for Laser to convince consumers rather than challenge them by "Which one would you fall for?"Execution of "burnt girl" may be problematic
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Budgeting for Laser
• The budgeting is to provide a gauge on the importance weight of activities for Laser in next year by the percentages.
ITEMS Mil. VND %Sales value 194,000 Alloc.Total budget 70,000 8,500 12% 16,000 23% 20,500 29% 9,500 14% 9,500 14% 6,000 9% 100%> Marketing (25.8%) 50,000 2,500 5% 10,000 20% 17,500 35% 7,500 15% 7,500 15% 5,000 10% 100%> TrMar (10.3%) 20,000 6,000 30% 6,000 30% 3,000 15% 2,000 10% 2,000 10% 1,000 5% 100%
Loyalty OthersMARKETING ACTIVITIES 2006
WAR Soft launch Relaunch L-Signature
$12.1 mil.ITEMS Mil. VND %Sales value 194,000 Alloc.Total budget 70,000 8,500 12% 16,000 23% 20,500 29% 9,500 14% 9,500 14% 6,000 9% 100%> Marketing (25.8%) 50,000 2,500 5% 10,000 20% 17,500 35% 7,500 15% 7,500 15% 5,000 10% 100%> TrMar (10.3%) 20,000 6,000 30% 6,000 30% 3,000 15% 2,000 10% 2,000 10% 1,000 5% 100%
Loyalty OthersMARKETING ACTIVITIES 2006
WAR Soft launch Relaunch L-Signature
$12.1 mil.
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