HipHopStardom101 Magazine Vol 2 Issue 1 On Another Level Edition
LAS Magazine - another trial
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Transcript of LAS Magazine - another trial
yourbuilding repair network
Issue 1
In this
issue...Page 2-3
News
Page 4-5
Feature
Page 6
Hello & Good-
bye
Page 7
Best of...
Page 8
Getting to know
Summer 2009 The quarterly journal for the clients, contractors and staff of LAS.
yourbuilding repair network
2
Issue 1 Summer 2009 www.lanesassist.com
Lanes Assistance Serv-
ices is set to launch a
new home insurance
claims management
system to further im-
prove its already excel-
lent service levels.
The building repair net-
work has confirmed
they are to launch the
G-Claim 3.5 system in
June after a successful
trial period with a num-
ber of its Manchester
based claim handlers.
The system will replace
the company’s already
successful G-claim sys-
tem which is currently
used by several insur-
ance claim administra-
tors throughout the UK.
The software will incor-
porate a traffic light flag-
ging system that will
direct claim handlers to
the next stage of the
claim, ensuring that
customers will receive
an excellent standard of
customer service.
LAS director of opera-
tions, Wendy Harfield
told Post that the new
system will speed up
the claim process and
ensure policyholders re-
ceive a quick resolution
to their claim.
She said: “The new G-
claim system will allow
us to more efficiently
deal with the needs of
the policyholder.
“The traffic light flagging
system will ensure that
customers are dealt
with in a timely manner.”
Lanes’ contractors are
also now using the new
Magicomm G303 which
allows surveyors to up-
load survey reports and
estimates onto the G-
claim system, meaning
claim handlers and the
authorisation team can
have quick access to
estimates and photo-
graphs taken onsite.
The system has been
developed by Australian
based McMullan Con-
sulting in line with the
requirements of LAS, to
ensure the system is
absolutely perfect for
the needs of its users.
Lanes Assistance Serv-
ices were last year win-
ners of the E-Business
award at the British In-
surance Awards.
G-claim 3.5
set for July
launch date
yourbuilding repair network
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Issue 1 Summer 2009www.lanesassist.com
yourbuilding repair network
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Issue 1 Summer 2009 www.lanesassist.com
yourbuilding repair network
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Issue 1 Summer 2009www.lanesassist.com
yourbuilding repair network
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Issue 1 Summer 2009 www.lanesassist.com
Ian is the best and always will
be. Ian is the best and always
will be.Ian is the best and al-
ways will be.Ian is the best and
always will be.Ian is the best
and always will be.Ian is the
best and always will be.Ian is
the best and always will be.Ian
is the best and always will
be.Ian is the best and always
will be.Ian is the best and al-
ways will be.Ian is the best and
always will be.Ian is the best
and always will be.Ian is the
best and always will be.Ian is
the best and always will be.Ian
is the best and always will
be.Ian is the best and always
will be.
Ian is the best and always will
be.Ian is the best and always
will be.Ian is the best and al-
ways will be.Ian is the best and
always will be.Ian is the best
and always will be.Ian is the
best and always will be.Ian is
the best and always will be.Ian
is the best and always will be.
Ian is the best and always will
be.Ian is the best and always
will be.Ian is the best and al-
ways will be.Ian is the best and
always will be.Ian is the best
and always will be.Ian is the
best and always will be.Ian is
the best and always will be. Ian
is the best and always will be.
7yourbuilding repair network
Issue 1 Summer 2009www.lanesassist.com
Contractor of the quarter
Employee of the quarterIan Skidmore
Betacove
yourbuilding repair network
Getting to know...Justin Moule
Quality & Training co-ordinator
1. What is your all-time favourite film?
2. What is the last great book you read?
3. What is you favourtie album of all-time?
4. What is your dream holiday destination?
5. What is your favourtie food?
6. What is your favourite board-game?
7. Who is your favourite band or recording artist?
Justin has worked in insurance since starting as a
claim handler with Legal & General in 2001.
Since then he has gained experience with several in-
surance companies before joining Lanes Assistance
Services in October 2007.
Justin was initially hired to help out with the training
and on-going development of LAS claim handlers.
Favourite film of all time would have to be The Green Mile.
The last good book I read is actually the one I’m just about to finish. It’s called ‘The Shack’
by WM Young.
It would be a real push to decide on one favourite album of all time but i’m a big Coldplay
fan and their last one, ‘Viva La Vida’ is definitely one of my favourites.
Dream holiday destination would be somewhere like Mauritius, Barbados, or Hawaii. Any-
where with lots of sunshine and plenty of beaches and booze!
My favourite food would have to be Italian. I’m a keen (and pretty good) cook and i love
cooking Italian peasant dishes.
Sorry, can’t stand board-games!
Coldplay, but i’ll pretty much listen to anything involving
guitars.
Registered Office:
17 Parkside Lane, Parkside Industrial Estate, Leeds, LS11 5TD.
Reg No. 2708265 Registered in England
Issue 1 Summer 2009www.lanesassist.com