Name: Date:

Shared Services: Transforming Together

Dr Andrew Larner, Chief Executive, iESE

Shared Services: Transforming Together

•The journey to date

•Lessons learned•Our guiding principles

•Form follows function

•The accidental mutual

•Taking off

The Journey to date

Improvement andEfficiency

South East

Lessons learned

•Sharing knowledge–Up to date and usable …

•Sharing talent–Authorities working together

•Sharing delivery–Within the sector and with private sector

Our guiding principles

•Equitable treatment of members–Not a few profiting from the many

•Organic growth–Anyone can join at any time–Can share in as little or as much as they want

•Supporting partnership–Public / public and public private

•Sustainable, investing surplus in the sector

Form follows functioniESE Parent Company

(Co. limited by guarantee)Members = local authoritiesDirectors = elected Council

members

Private sector partner

Joint venture entity/ies with

private sector**

Company/ies Dedicated to

Sharing Services*

Local authority partners

Company Providing Services to public bodies*

CLIENTS

The accidental mutual

•Large number of compatible legal forms …–Limited companies–Cooperative societies–Industrial and provident societies

•Often associated with at least part staff membership–But ability to deliver would fall–Run for the benefit of members–Membership open to all

Accelerating

•A helping hand when needed–From services to organisations–Across the public sector

•Shared service–Procurement to PR–Shares talent and capacity–Collectively influence markets

Supporting

•We are judged by examples of poor performance

•Sector self help is expected• iESE will continue to support when the sector needs it

Innovating

•We know that improvement and efficiency is not enough

•Testing genuinely new forms of delivery–Will continue to sponsor and to deliver projects–Care funding calculator … and carebay

•Tapping in to private sector innovation–Understanding how to access the sector–Intelligent Trench

Taking off

•Parent company established–Subsidiary for shared procurement–Subsidiary for customer services

•Started trading March 1st 2012

•We have a 4 year business plan that kicks off May 1st 2012

•But we have already achieved half the first years target of income

Questions

•What can / cannot be shared?

•What are the barriers to sharing?•What models of sharing are you using?

Contact …

Web: www.iese.gov.uk

Email: andrew.larner@iese.gov.uk

Twitter: @LaverdaJota