Large scale disasters and vulnerable people: the role …...in Lacanau, near Bordeaux, Kuwait City,...
Transcript of Large scale disasters and vulnerable people: the role …...in Lacanau, near Bordeaux, Kuwait City,...
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Kuwait City, 26 January 2016 – GET-2016
Kuwait City, Kuwait, 26th January 2016
Large scale disasters and vulnerable people: the role of ICT
Stefano Marsella - CNVVF - Italy Marcello Marzoli - CNVVF - Italy
Dipartimento dei Vigili del Fuoco, del Soccorso Pubblico e della Difesa Civile
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Kuwait City, 26 January 2016 – GET-2016
Italian National Fire Corps
18 Regional Directorates
100 Provincial HQ
700 Fire Stations
35.000 Firemen
Italian National Fire Corps (CNVVF)
Ministry of Interior
hazmat-CBRN
technical rescue
civil protection
multi agencies coordination
rescue/fire protection training
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
http://www.radiostreamingnews.com/2012_07_01_archive.html
http://sourcedigit.com/3901-number-mobile-connected-devices-will-exceed-worlds-population-2014/
DIGITAL DIVIDE ** when during an emergency mobile devices are part of the response plan
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
http://www.gettyimages.it/detail/fotografie-di-cronaca/municipal-police-officers-speaks-with-a-tourist-fotografie-di-cronaca/118165665
People evacuated from their homes due to a forest fire rest at the Ruiz de Padron school in San Sebastian de la Gomera on the Spanish Canary Island of La Gomera August 13, 2012. More than 4,000 people have been evacuated from their homes in Spain's Canary Islands …
http://www.reuters.com/article/us-spain-fires-idUSBRE87B05U20120813
Thousands evacuated in Spain forest fires
Municipal police officers speaks with a tourist during an evacuation of a camping while a forest fire has destroyed 330 hectares on July 4, 2011 in Lacanau, near Bordeaux,
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Katrina, USA, 2005 - elderly people, people with disabilities
Costa Concordia shipwreck , Italy 2012 - ten different languages
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Communicating to/from people
• to be prepared for emergencies to come • communicating preparedness and warning
information is critical • however significant numbers of any population fail
to respond or act upon warnings of imminent disaster
• the more so vulnerable populations
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
fixed linemobile cellular line
INTE
RN
ET
broadcasting
sirens, bells door to
door
social media
text + voice
text + voice voice voice voice
voice
voice
text text
INTE
RN
ET
INTE
RN
ET
speed in issuing
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Communicating to/from vulnerables• people with disabilities, elderly, • people situationally disabled:
– tourists, – recent immigrants, and – refugees
when confronted with disaster • in unfamiliar locations, • linguistically isolated
digital divide is a risk factor
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Communicating to people• Alert and warning systems based on CAP
– as per ITU-T Recommendation X.1303 – US Integrated Public Alert and Warning System – Italian CAP-ITEM initiative
• Informing people means to – send out a message – send it in time (as fast as possible) – messages which can be easily understood and – distributed through many different media channels
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Federation for Internet Alerts (FIA) Public Warning Design Guidelines for FIA Messaging
Guidelines aim to allow automatic alert publishing on several available communication means so as to reach the only interested citizens (geographic filter)
They adopt standards and channels for online advertising
In this way text and alert dimensions can be optimized for the form-factor of the device utilized by the citizen
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Federation for Internet Alerts (FIA) Public Warning Design Guidelines for FIA Messaging
To make the alert comprehensible to everyone, tourist and foreigners included (Tsunami 2004), the guidelines want to standardize globally:
Appearance of the message alerts (color, font, format, Authority icon)
Event icons
Canned texts ready for the receiving form-factor
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
WMO Alert Hub• The WMO Alert Hub only handles copies of CAP
alerts issued by official sources: the organizations designated in the WMO Register of Alerting Authorities
Canada:AlbertaEmergencyManagementAgency
http://emergencyalert.alberta.ca/aeapublic/feed.atom
Indonesia:BMKG(AgencyforMeteorology,ClimatologyandGeophysics)
https://inatews.bmkg.go.id/ rss/capatomlast40event.xml
Philippines:PAGASA(PhilippineAtmosphericGeophysicalandAstronomicalServicesAdministration)
http://publicalert.pagasa.dost.gov.ph/feeds/
Tanzania:TanzaniaMeteorologicalAgency http://tma.meteo.go.tz/cap/en/alerts/rss.xml
USA:NOAA,WestCoastandAlaskaTsunamiWarningCenter
http://wcatwc.arh.noaa.gov/ events/xml/PAAQAtom.xml
USA:USGS,Earthquakesgreaterthanmagnitude4.5
http://earthquake.usgs.gov/ earthquakes/feed/v1.0/summary/4.5_hour.atom
example CAP alert feed URLs to be designated official in the Register of Alerting Authorities.
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Other alert and warning systems• Red Cross Red Crescent Universal App
• International public CAP Alert aggregators – The Weather Company – AccuWeather – Samsung – Google Alert Hub – Federation for Internet Alerts Hub – WMO Alert Hub
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Alerting in Italy• Ministry of Interior, National Fire Corps adopted
CAP in 2008 • The National Fire Corps does not issue public
alerting • It exchanges real-time operational data by its
Control Centres with any other Authority Having Jurisdiction through CAP
• to enable more fluid communication Authority to Authority A2A
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Communication A2AAuthorities communicatewith other Authorities on daily basis
but when smaller event escalate in scale the number of Authorities to be involved increases
most often the chain of communication changes
and critical piece of information could get lost during the transition
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Communication A2ACAP-based communication between Authorities on daily basis ensures full scalability of response models, from those tailored for small incidents to the one designed to cope with large emergencies
Decisors receive real-time updates on incidents throughout their full evolution, including the most critical first phases
CAP alerts are ready to be immediately forwarded to Alert Hub to be distributed to the public
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
R&D activities on mass evacuation
• Funded by the EC under FP7 (2014-2016) • 3 years, 19 partners • Trials in Spain and Greece • Scope: Advanced Forest Fire Fighting. Preparedness for and
management of large scale forest fires, through: innovative active countermeasure, innovative passive countermeasures, early detection and monitoring and integrated crisis management.
Mass Evacuation experiment in Gualdo Tadino (ITA) •Data on walking speeds of people over long distances. •1) Elderlies, 2) People with disabilities 3) Family groups •Participants: 176, including 9 special needs people with their assistants and 10 families
CNVVF carry out R&D activities regarding Mass Evacuation in the framework of some EC-funded project
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Communicating from people• A flow of information from people is vital to
control the situation and decide on corrective action
• We need tools to collect information from social media – by a huge number of information items
e.g. 13/11/2015 #Paris • 2.3 Million tweets • 1,200 /minute
Kuwait City, 26 January 2016 – GET-2016
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Communicating from vulnerables• Information from vulnerable people is even more
vital • We need tools to collect info from vulnerables
functioning worldwide, disregarding – platforms, providers, languages, disabilities
Addressing the right Authority/rescuer, able to cope with the concerned vulnerability – including tourists, elderlies, different disabilities
MINISTERO DELL’INTERNODIPARTIMENTO DEI VIGILI DEL FUOCO DEL SOCCORSO PUBBLICO E DELLA DIFESA CIVILE
Kuwait City, 26 January 2016 – GET-2016
Thank you