Laboratory for Machine Tools and Production … for Machine Tools and Production Engineering ......
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Production Management A – Winter Semester 2008/09
Technology Management 2 P. 0
Lecture 2
Laboratory for Machine Tools and Production Engineering
Chair of Production EngineeringProf. Dr.-Ing. Dipl.-Wirt. Ing. G. Schuh
Production Management A
Lecture 02
Technology Management 2
Organisation:
Dipl.-Ing. Sebastian Nollau
Steinbachstr. 17Raum 235
Tel.: [email protected]
Production Management A – Winter Semester 2008/09
Technology Management 2 P. 1
Lecture 2
Index:
Index Page 1
Schedule Page 2
Target of this lecture Page 3
Lecture
Introduction of Technology Management TM 1
Technology and Competitive Strategy TM 1
Technology Management Process Page 4
Final statement Page 29
Questions Page 30
Bibliography Page 31
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Technology Management 2 P. 2
Lecture 2
Schedule:
No. Date Responsible
V1 20./21.10.2008Mr. Haag
� 0241 89 04275
V2 27./28.10.2008Mr. Nollau
� 0241 89 04271
V3 03./04.11.2008Mr. Jung
� 0241 80 27392
V4 10./11.11.2008Mr. Bartoscheck
� 0241 80 28203
V5 17./18.11.2008Mr. Pulz
� 0241 80 27388
V6 24./25.11.2008Mr. Ivanescu
� 0241 80 20394
V7 01./02.12.2008Mr. Quick (fir)
� 0241 47705-425
V8 08./09.12.2008Mr. Helmig (fir)
� 0241 47705-435
V9 15./16.12.2008Mr. Deutskens
� 0241 80 27380
V10 05./06.01.2009Mr. Kuhlmann
� 0241 80 28197
V11 12./13.01.2009Mr. Baumann
� 0241 80 28398
V12 19./20.01.2009Mr. Ziskoven
� 0241 80 27378
V13 26./27.01.2009Mr. Gaus
� 0241 80 28477
Technology Management II
Variant Management
Process Planning
Topic
Technology Management I
Product Planning & Engineering
Planning for Manufacture & Assembly
Production Strategies
Prozess Modelling
Operations Management
Materials Management
Lean Production - Production Systems
The Industrial History: From Taylorism To Virtual Factory
Buisness Modelling
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Technology Management 2 P. 3
Lecture 2
Glossary:
Differentiation: Competitive strategy to separate from competition by offering
“unique” services or “unique” products
Focusing (also specialisation): Competitive strategy to concentrate on market
niches such as certain buyer groups or a certain geographically restricted
market
Core competences: systems of companies’ resources and capabilities that are
valuable for customers and unique compared to competitors
Cost leadership: Competitive strategy to reduce (unit) costs of a product in
comparison to competing products/services
Market Pull: Product or process innovations starting from existing customer
needs and rather incremental technological improvements
Technique: material realization of a technology
Technology: Knowledge, facts and abilities for solving technical problems as well
as equipment and methods for the practical realization of scientific results
Technology platforms: concept of thought to support the build-up of strategic
success potentials. Starting from the operative capabilities and resources
over technological competencies and bundling into technological core
competencies
Technology Leveraging: Effect based on technology platforms to enlarge the field
of applicability of technological competencies
Technology Push: Product or process innovations based on existing
technological resources and often radical technological improvements
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Technology Management 2 P. 4
Lecture 2
Aim of this lecture:
Starting from the basics delivered in the firs t lecture, the second lecture focuses
on the elements of the technology management process.
Going through the process step by step, a clear picture of the tasks of technology
management and of the tools that can be used to fulfil them is drawn for the
students.
Additionally it is the goal of this second lecture, to enable the students to
understand how technology management works in corporate practice and
which are its benefits and its challenges. The presented tools are not shown
for academic reasons, they are rather meant to demonstrate the students
how the basic steps of technology management can be executed in a
company.
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Technology Management 2 P. 5
Lecture 2
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Structure
Introduction to Technology Management (TM 1)1
Technology- and Competitive Strategy (TM 1) 2
Process of Management of Technology3
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Technology Management 2 P. 6
Lecture 2
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TechnologyForecasting
TechnologyAssessment
TechnologyPlanning
TechnologyUsage
Corporate strategy
Corporate strategy
Process of Technology Management
Technology strategy
»Technology Push«
Competitive strategy
»Market Pull«
internaltechnology
competences
externaltechnology
potentials
market competition
Process of Technology Management:
The process of technology management is used for the operational realization of the goal of TM, which is to
steer the buildup and the usage of the technological potential of a company.
The proceedign in the process steps is determined by the two big influences competitive and technology
strategy, which are derivaed from a superior corporate strategy.
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Lecture 2
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Technology Forecasting
� Technology forecasting aimsat predicting
– Attractive new technologies
– Declining old technologies
– Expected discontinuities in
the development of technologies
faster than the competition in
order to be able to react to this
knowledge.
Phase model of Technology forecasting:
Determine requiredinformation
Obtaininformation
Analyse information
Communicateinformation
-Limit the search for information by
establishing search fields
- Select adequate sources of information
- Scanning
- Monitoring- Scouting
- evaluation and interpretation of results
- Consolidate redundant information
- Editing and documentation
(eg technology fact sheets)
- Communication of the results of the analysis
Quelle: vgl. Lichtenthaler 2003
Technology Forecasting:
The task of technology forecasting is to identify and to interpret technological signals in the surrounding
areas of the corporation in order to creat an informational basis for decisions about technological innovation
activities.
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Sources of information for Technology Forecasting
personal
expert networks
cooperating partners
activities of the competition
norms (DIN 8580)
Examples of usagefrom other areas
events / trade fairsliterature/ scientific magazines
universities/research institutions
suppliers
customers
patents
CommercializationDevelopmentPre-developmentBasic research
insecurity
time
internet
source: Keller 1997
Sources of Information:
The kind of sources of information that has to be selected depends largely on the maturity of a technology.
Especially pacemaker technologies (see Technology Life Cycle, slide 10) are often hasrd to judge, since
information is scarcely made public. Therefore the company needs a well working network with universities
and research institutions in order to identify even weak signals at an early stage.
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Lecture 2
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Acquiring information through Scanning, Monitoring und Scouting
Monitoring
Scanning
Scouting
Task AimPerspectiveObject
Technology-related
business environment
certaintechnology areas
certain
technology topics and knowledge carriers
Nondirectional and
unfocussed
source: Ashton/Klavans 1997
Overview of global
Technology trends
Directional and weaklyfocussed
Following the eventsin relevant fields of
technology
Assigned acquisition
of detailed technologyinformation
Directional and strongly
focussed
Scanning, Monitoring and Scouting:
The acquisition of information as a part of the process of technology forecasting consists of the steps
scanning, monitoring and scouting.
It is not enough only to watch well known developments closely (monitoring) if a comnpany does not
want to be surprised by sudden technological changes. A company also has to search a broad area for
technologies without focus (scanning = radar) in order to detect changes, that might only at a second
glance be important for them.
On the other hand, technological developments of the highest relevance for the company, which might
be coming from a well known group of competitors, universities or suppliers, have to be controlled with a
strong focus (scouting).
Redundant information is desirable during this phase! Only the very complete and sometimes multiple
sweeping of the search area is able to guarantee that no „white spots“ will stay undiscovered.
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Prediction methods of Technology Forecasting
quantitative
methods
explorativemethods
normative
methods
Type of methods methodsexplanation
The prediction of possible alternative developments
of technologies can be achieved by procedures of creativity techniques, complete structuring of the
problem and enumeration and / or through systematic
analogies
The prognosis of probable alternative developmentsof technologies extrapolates and combines past
trends into the future
Quelle: Peiffer 1992
Morphology
horizontal relevance tree
Delphi-Method
Extrapolation of trends
Regression
Life cycle analysis
Input-Output-Models
Scenario technique
Pattern-/ Profile-/ Seer-Method
Profile / Quest
Technology Assessment
The prediction of desired alternative developments of technologies defines the needed technological output
first. Then it deducts the conditions under which
present technologies will be developing towards thedesired future.
Technology Forecasting:
Technology Forecasting uses as well weak as strong signals as its input. The criterion for distinguishing
between weak and strong signals is the informational content of the recepted signal.
The content of information in strong signals is that high, that the type of chance or menace, the scope and
the timing of the impact on the company as well as the appropriate reactive strategies together with their
consequences can be guessed.
Weak signals are on the other hand carrying such a small content of information that they can be
itnerpreted in different ways and that the decisions that are deducted from them have a high insecurity.
The time between the first reception of a signal and the moment when it has an impact on the company is
often that short for strong signals, that the company is unable to react before it is too late. Therefore, the
early detection of weak signals plays a very important role – time is the most important strategic factor for
success ( Ansoff 1980).
A very useful supplement to the identification of weak signals is a problem-related inside-out monitoring with
a problem-unrelated outside-in exploration.
The problem-related inside-out monitoring searches the technological environment systematically for
developments and events, that indicate relevant changes to the usage potential of the technologies that are
being used in the strategic business areas or by competitors.
The problem-unrelated outside-in exploration tries to identify trends in the entire technological environment
in order to use impulses from technology fields that were so far not relevant to the company and the sector.
Such a combined proceeding allows on one hand the full utilization of the existing knowledge and
experiences about used technologies and enables on the other hand the use of entirely new, unexpectedly
emerging technological innvoations (Wolfrum 1991).
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Lecture 2
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TechnologyForecasting
TechnologyAssessment
TechnologyPlanning
TechnologyUsage
Corporate strategy
Corporate strategy
Process of Technology Management
Technology strategy
»Technology Push«
Competitive strategy
»Market Pull«
internaltechnology
competences
externaltechnology
potentials
market competition
Process of Technology Management:
The process of technology management is used for the operational realization of the goal of TM, which is to
steer the buildup and the usage of the technological potential of a company.
The proceedign in the process steps is determined by the two big influences competitive and technology
strategy, which are derivaed from a superior corporate strategy.
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Technology Assessment
Problem� »How can certain technologies contribute to the
success of my company?«– Increasing complexity and number of technological
alternatives
– Insecurities / discontinuities in the technological environment
Targets� Evaluation of the overall performance potential of (new)
technologies� Priorization of technological alternatives regarding
importance and applicability for the company
Methods� Life cycle models and S-curve concepts
� Portfolio approach� Evaluation approaches from decision theory (eg cost-
benefit analysis)
Technology Assessment:
The technology assessment is used for the analysis and priorization of technologies, which were in the
forecasting identified as possibly relevant for the company. Often alternative technologies are compared
using certain criteria that have to be determined in advance.
Typically, Portfolio techniques or cost-benefit analyses are used during this phase. Technology Portfolios
are used for the visual, two-dimensional representation of results. With them actions to be suggested for
upcoming technology decisions can be deducted and easily communicated.
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Lifecycle of a technology
source: Bullinger 1994
Life cycle phases
Uncertainity about technological capabilities
Investments in tech. development
Width of potential application areas
Type of requirements for the development
Impacts on cost / performance relationship
Number of patents/ typeof patents
Entrance barriers
availability
Level of realization of
competitivepotential
time
Pacemaker technologies
keytechnologies
Basictechnologies
displacedtechnologies
emergence growth maturity seniority
Indicatorshigh
low
unknown
scientific
secondary
increasing, conceptpatents
Scientific abilities
Very limited
medium
maximum
large
Usage- oriented
maximum
high, productrelated
Human resources
restructuring
low
low
established
Usage- oriented
marginal
decreasing, process related
licenses
marktorientiert
very low
negligible
decreasing
Cost oriented
marginal
Know-how
high
Technology Life Cycle:
The life cycle model according to Arthur D. Little says that a technology with increasing level of realization
of the competitive advantages is going through the four phases emergence, growth, maturity and seniority.
Categories of technologies can be assigned to every phase dependent of the level of competitive
advantage.
Pacemaker Technologies are Technologies, which probably will have a strong market position in the
future and will assure high long-term benefits for the participating companies.
Key Technologies, which are already established in the market, give the companies that employ them
stron competitive advantages.
Basic Technologies are technologies that have been established in the market for a while and need to be
employed by companies in order to hold their market position, without offering them significant advantages
Displaced Technologies are technologies that have almost completely been suppressed by superior
substituting technologies
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Lecture 2
McKinsel S-Curve Concept:
The goal of the S-Curve model is the early identification of technology jumps and the decision, when a
change to a new technology is necessary. Furthermore the size of the expected R&D budget should be
predicted , which corresponds to the phases of the technology lifecycle.
For this, substitution between technologies is made visible by showing the capabilities (or some other value
like experience or R&D efforts) of different technologies over time in a coordinate system. In most cases a
S-shaped line for the capability over time of a technology will become visible, which shows that every
technology eventually reaches a physical barrier for ist capabilities.
The s-shaped line can be separated into three phases:
Phase 1 (emergence) includes the selection of business areas and the deduction of normative strategies.
Phase 2 (maximum growth) is characterized by a rising rate of innovation and of R&D efforts that are
needed to access markets
Phase 3 (maturity) consolidates the market position with sinking innovation rate and R&D budget
If Technologies that are substituting at some time are depicted in the chart with their S-curve,
Technology jumps from A to B can be identified. This means for example that technology A is already in ist
mature phase and that further R&D investments cannot increase ist capabilities significantly and only lead
to a very short-term competitive advantage. Technology B on the other hand offers a large potential for
growth and is therefore very suitable for technology jumps for the enterprise.
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McKinsey‘s S-Curve-Concept
accumulated R&D effort
Perf
orm
an
ce o
f th
ete
ch
no
log
y
mature technology
A
physical barrier for the old technology
B
physical barrier for the new technology
substituting technology
Que
lle:
vg
l. K
rubasik
1982
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Bet Draw
Cash-in Fold
Importance of
the technology
relative technology position
R&D
spending
Number of
patentsworkforce
Creation of
value
Changerate
market
attractivity
Bet
Draw
Cash-in
Fold
F&E effort
OptimalArea
Portfolio technique by Booz, Allen & Hamilton
source: vgl. Servatius 1985
Recommended Action*:*Wording in analogy to Poker game
Portfolio technique by Booz, Allen & Hamilton:
In the Portfolio Technique by BA&H technology investments are linked to the corporate strategy.
Relevant technologies for each business area are listed and sorted into the portfolio. The goal is to find
out priorities for investments based on the technological situation in the business area.
The analysis is being done in 4 steps:
1. Estimation of the technological basic postition
2. Development of a technology portfolio
3. Integration of technology- and corporate strategy
4. Deduction of priorities for technology-investments
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marketattractivity
technologyattractivity
BC
Atechnologypriority
market-
priority
D
Portfolio technique by McKinsey
Recommended Action:
A Defensive usage of R&D
B Aggressive usage of R&D
C/D Selective usage of R&D
source: Wolfrum 1991
relative market position rel. technology position
Portfolio Technique by McKinsey:
The strategic decisions are dealing with setting accents for the long term R&D in dependance of the
sorrounding conditions, that a company or part of a company has to deal with. For this, long term
prognoses are needed and technology portfolios have to be conceived. Portfolios are two dimensional
Charts that show a variable that is influenced by the company on one and a variable the is influenced by
the company‘s environment on the other axis.
The Portfolio Variant developed by McKinsey tries to depict the grade of the realization of potentials of
products and production processes quantitatively. This is based on the S-curve concept, according to
which the capabilities of a technical system are progressively rising towards a determined level
comparable to a logistic growth curve. The comparison and combination of technology and market
portfolio into one single integrated portfolio allows the analysis of technology-strategic considerations.
The proceeding for development of the technology portfolio is separated into four steps:
1. Identification of important technologies
2. Classification of technologies into the technology portfolio
3. Classification of business areas into the market portfolio
4. Combination into an integrated portfolio and deduction of R&D-needs
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Technology life cycleR
ela
tive
Tech
no
log
y p
osit
ion
Acqui-sition
Ratio-nalisation
With-drawal
Ratio-nalisation
Coope-ration
presence Leader-ship
focussing
Pre-sence
acquisition
rationalisation
cooper-ation
Focus-sing
Leader-
ship
weak favorable strong
weak
favo
rab
lestr
ong
Technology postition
Co
mp
eti
tive
po
sit
ion
weak favorable strong
weak
favo
rab
lestr
ong
Technology
position
Co
mp
eti
tive
po
sti
tio
nTechnology portfolio according to Arthur D. Little
weak
favo
rab
lestr
ong
emergence growth maturity
The diameter of the
circle represents the
size of R&D investments
in technologies
increasingR&D risk
source: Wolfrum 1991
Portfolio technique according to Arthur D. Little:
The goal of the portfolio technique according to ADL is to deduct technology strategies, while taking into
account that technology and business cycles are not running congruently. An analysis of technology and
business positions of the strategic business areas and of the progression of the technologies‘ and business
areas‘ lifecycles is used as basis for the decision between technology-strategic options.
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Select
Invest
Disinvest
high
medium
low
low medium high
Resource strength
Strength of know-howFinancial strength
Bild 18
Technology portfolio according to Pfeiffer
Attractivity of
the technology
Relevance of the
need for the technology
Relevance of
technology potential
source: Pfeiffer 1987
Technology portfolio according to Pfeiffer:
This techniques takes as well the emergence cycle which is situated prior to the market cycle as the
monitoring cycle into account for the process of strategic analysis over the two dimensions attractivity of
technologies and strength of resources. This is based on the assumption that, with a tendency towards
expanding emergence cycles and in the meantime contracting market cycles, the innovator can always
abtain a signifcantly higher market share than the imitator. Therefore it is recommended to invest early into
relevant technologies and to follow a pioneering strategy.
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TechnologyForecasting
TechnologyAssessment
TechnologyPlanning
TechnologyUsage
Corporate strategy
Corporate strategy
Process of Technology Management
Technology strategy
»Technology Push«
Competitive strategy
»Market Pull«
internaltechnology
competences
externaltechnology
potentials
market competition
Process of Technology Management:
The process of technology management is used for the operational realization of the goal of TM, which is to
steer the buildup and the usage of the technological potential of a company.
The proceedign in the process steps is determined by the two big influences competitive and technology
strategy, which are derivaed from a superior corporate strategy.
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Lecture 2
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Technology Planning
Problem
� »When and with which technology do we want to make /
equip our products?«
Goals
� Coordination of future products and adecquate
technologies
� Determination of core technologies (core competences)
� Deduction of need for technologies
� Make-or-Buy Decisions
Proceeding and Methods
� Roadmapping
� Technology Calendar
Technology Planning:
Technology Planning determines which technologies will be used at what time for the making or the
equipment of future product generations and how these technologies can be acquired.
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Lecture 2
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Method of technology calendar
Quelle: vgl. Schmitz 1996
TE
CH
NO
LO
GY
PR
OD
UC
T
A
B
CB2
DD2
D1
I
A
2007 2008
II
D
2006
Products / Components
Product- und Productiontechnologies
Products and
product
components of
the company
Time-related
coordination as main element
Required
product and
process
technologiesand needed
development
� Assignment of products
and technologies
� 6-phased proceeding
model
– Analysis of the situation
– Product analysis
– Search for alternatives
– Creation and reductionof variations
– Assessment and
determination of strategies
– Activity program
B
C
time
Technology calendar:
An example technology calendar is shown to the right. It consists of two roadmaps: The product or product
component roadmap on the top and the technology roadmap at the bottom. The timing-related
interdependences between products and technologies become visible by a combined presentation of both
roadmaps.
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Practical Usage of the Technology Calendar: factors for successPreparation� Early clarification of goals and purpose of usage
Acquisition of data� Most difficult and work-intensive phase
� Internal and external sources have to be used
Criteria for assessment� Cannot be definde universally, but have to be specified separately
for each company
Communication� Clarify early what will be done with the results, who receives
access, how information will be disseminated to whom
� > 50% of the required content is available internally
Basis for the decision� 80/20 rule: It is impossible to take everything into account
� The economic risks can be reduced, but not eliminated
Factors for success when using the Technology Calendar:
This slide shows factors for success, which have in practical usage proven to be central to the successful
usage of the Technology Calendar.
Explanation of the 80/20 rule: This rule states that 80% of all results can be produced with 20% of the
overall effort, while the last 20% of results require a relatively high effort of 80%.
Therefore it is not efficient to pursuit the perfect solution, but the focus should according to the 80/20 rule be
on „good enough“ results.
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Possible sources for the acquisition of technologies
� Own research and development
� Cooperations / joint development teams
� Technology networks
� Joint Ventures
� Subcontracting of research and development tasks
� licensing
� Buying technology (patents etc.)
� Acquisition of companies in possession of technologies
� Acquisition of experts
Internal sources of technologies(»Make«)
External sourcesof technologies (»Buy«)
Hybrid sources
of technologies
Quelle: vgl. Koruna 1998
Sources for technologies:
Technology sources can be classified into two basic categories:
Internal sources for technologies are a company‘s own research and development, from which
technologies can emerge.
External sources for technologies are knowledge carriers external to companies like competitors,
technology experts or universities which can be subcontracted for R&D or bound to the company with
lasting relationships.
A mixture of both are hybrid sources – technologies are developed in cooperation with external knowledge
carriers.
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Deduction of the acquisition plan and selection of sources of
technology
Make-or-buy decisions respecting
� Technical and economic chances and risks
� Efforts and timing aspects
� Existing competences and goals
»Make«
Decision mostly in case of…
� Technical feasibility of the development
� Willingness to take high risks
� Company internal competence regarding the
field of technology
� High competitive relevance of the technology
� Corporate goal to be a technology leader
»Buy«
Decision mostly in case of…
� Low Willingness to take risks
� Missing capacities
� Missing competences regarding the field of
technology
� Low competitive relevance of the technology
� Corporate goal to be present in the
technology area
source: vgl. Koruna 1998, Brodbeck 1999
Make or Buy:
The decision to make means that internal sources for technologies will be used.
The decision to buy means that external sources will be used.
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Technology
Forecasting
Technology
Assessment
Technology
Planning
Technology
Usage
Corporate strategy
Corporate strategy
Process of Technology Management
Technology strategy
»Technology Push«
Competitive strategy
»Market Pull«
internal
technology
competences
external
technology
potentials
market competition
Process of Technology Management:
The process of technology management is used for the operational realization of the goal of TM, which is to
steer the buildup and the usage of the technological potential of a company.
The proceedign in the process steps is determined by the two big influences competitive and technology
strategy, which are derivaed from a superior corporate strategy.
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Lecture 2
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Possibilities for internal and external Technology Usage
� Usage in products and processes
� Using synergies with other technologies
� Protecting technologies by adequate protective measure
� Licensing to companies from other sectors or selected
competitors
� Licensing to set industry standards (eg JVC: licensing of
production licenses for VHS video)
� Spin-off companies
� Selling technologies
Internal TechnologyUsage (»Keep«)
External TechnologyUsage(»Sell«)
source: Brodbeck 1999
Technology Usage:
Technologies can be used internally and/or externally.
Decisions about the usage of technologies are aiming at the optimal usage of theoretical capabilities of
technologies.
In doing so the benefit of a technology can be maximised by giving up the right for an exclusive usage in
order to achieve a broader dissemination of the technology. A typical example for this is JVC‘s agressive
licensing of their VHS video technology in the eighties which aimed at suppressing the technically superior
video standard Video 2000.
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Exklusive Technology Usage will be endangered by theft of Know-how
and pirate products
picture: Werner Fischdick picture: Shaw 2005
Aircraft components
� Partnair Flight 394, Oslo -
Hamburg: Crash after losingtail unit
� cause: fake screws and
sleeves
� 55 deaths in crash
� Bankruptcy of airline(Partnair)
Machinery and industrialequipment manufacturing
� Flow International: Leading
the world market in water-jetcutting technology
� Estimated losses caused byproduct and brand pirating: 10-15% of revenue
Pharmaceutical Industry
� Novartis: fake pills made of
boric acid, floor wax and
yellow paint for highwaymarkings
� Fake malaria pills in Africa
� 3.000 death victims
picture: Flow International
Consequneces of product piracy:
Affected companies have to deal with losses of revenue and return (dropping prices, loss of market
shares) and damages to their image (company/brand). Furthermore lawsuits for failing products or product
components that are imitations can be dangerous to the company because it is in the case of failure the
company‘s duty to prove that a product was an imitation.
For the whole society and economy the consequences as well as for companies and individuals can for
example be deaths (pharmaceutical industry, airplane crash) or company bankruptcies.
Production Management A – Winter Semester 2008/09
Technology Management 2 P. 28
Lecture 2
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In addition to the well known legal measures numerous other
protective measures for technologies exist
Legal Measures
Strategic Measures
Complementary
Competences
Technology
Know-how
Imitation Barriers
Strategic measures
� Lead Time
� Competitor Outpacing
� Parallel Market Entrance
� Release Management
� Contingenting
ComplementaryCompetences
� Extended Service
� Operator models
� Integration of value
creating steps
� selling product bundles
Imitation Barriers
�Enclosure of know-how:
- Microchip-coding
- Selfdestructive
mechanisms
�Complexity of product
�Technology based
financial barrierrs:
- Manufacturing
processes with high
financial expense
�Nondisclosure:
- „Chinese Walls“ in thedevelopment
- „Dumb“ suppliers
Four pillars of technology know-how protection:
1) Strategic measures: competitive and market strategic measures
2) Imitation barriers: technologic measure which inhibit the imitation of products or critical parts
3) Complementary Consequences: Extension of the value creation chain with hard to imitate or cost-
intensive areas (operator models, extended service, integration of central suppliers…)
4) Legal measures: patents, utility patents, design patents, brands
Explanation of terms:
Lead Time: time advantage until first emergence of competitive products
Release Management: periodical market introduction of new products (especially with incremental
innovations)
Competitor Outpacing: perfecting lead time and release management with the goal to avoid parallel
market phases with imitators
Chinese Walls: Strict division of information between different areas
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Technology Management 2 P. 29
Lecture 2
page 29© WZL/Fraunhofer IPT
Example: De-Standardisation
�Usage of non-standard parts
�E.g.: Usage of bearings in tooling machines that are not
available from catalogue
High tech, complex bearings(Technological Barrier)
� Need for specialized lubricants, which are sold
exclusively
� A product pirate cannot build or buy the bearings
Bearings with non-standard size
� A product pirate will buy bearings from the catalogue
and mount them with a slight slackness
� Small exactitude of the guiding, wearout, failure of
the product!
Catalogue product
Non standard
Notizen:
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Technology Management 2 P. 30
Lecture 2
Final statement:
The lecture explained the most relevant steps of the process of technology
management:
First of all, it was explained how technology forecasting works and which sources
of information and tools it can use. In addition, the very important tasks of
Scanning, Monitoring and Scouting were explained.
Secondly, it was shown how technology assessment analyzes and evaluates the
capabilities of a technology, and which tools and methods it uses for this. Due to
their industrial relevance, the focus was on portfolio techniques and on lifecycle
and S-curve concepts.
Regarding technology planning, the important tool of the technology calendar
was demonstrated and it was explained how it can be used in industrial practice.
Finally, the process step of technology usage was explained and it was shown
how a strategy for keeping or selling technologies can be derived, using certain
tools to protect from product piracy.
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Technology Management 2 P. 31
Lecture 2
Questions:
Of which steps does the process of technology management consists and to
which external influences is it subject?
Which are the tasks of technology forecasting and why are they important?
Which sources of information are there for technology forecasting and whey are
they relevant at different times of technology development?
What is the difference between scanning, monitoring and scouting and why are
all three of them highly relevant?
Which type of prognosis is relevant for which signal?
What is the life cycle concept used for? What are its phases and what are the
differences between them? Which examples can you imagine?
What is the S-curve concept used for?
How is the performance of a technology measured?
Why do you find the accumulated R&D effort on the axis and not the time?
Which different types of portfolios do you know? What are the differences
between them and what are their pros and cons?
Which decisions have to be taken in technology planning and what role does it
play in a company?
How does a technology calendar work and what success factors are there for its
usage?
How can a reasonable make or buy decision be taken?
Which external sources for technologies are there and when should they be
used?
Which possibilities are there for the internal and external usage of technologies
and What are their pros and cons? Which examples can you imagine?
Which countermeasures for product piracy do you know of?
Production Management A – Winter Semester 2008/09
Technology Management 2 P. 32
Lecture 2
Literaturverzeichnis
Zitierte Literatur:
Binder, V.; Kantowsky, J.: Technologiepotentiale – Neuausrichtung der Gestaltungsfelder des
Strategischen Technologiemanagement. Wiesbaden: DUV, 1996.
Eversheim, W. / Schuh, G.: Betriebshütte – Produktion und Management. Springer- Verlag.
Berlin, Heidelberg, New York. ISBN 3-540-59360- 8. 1996
Brockhoff, K.: Forschung und Entwicklung. Oldenbourg Verlag. München. ISBN 3-519-06367-0. 1994
Porter, M.: Wettbewerbsstrategie (Competitive Strategy). Campus Verla. Frankfurt a.M., New York. ISBN 3-593-33266-3. 1997
Wolfrum, B.: Alternative Technologiestrategien. in: Zahn, E. (Hrsg.): Handbuch des Technologie-
Managements. Schäffer-Poeschel. Stuttgart. 1995
Gerpott, T.: Strategisches Technologie- und Innovationsmanagement. Schäffer-Poeschel.
Stuttgart. 2005
Lichtenthaler, E.: Technology Intelligence – Improving Technological Decision-Making. in: Tschirky, H.; Jung, H.-H.; Savioz, P. (Hrsg.): Technology and Innovation
Management on the move. Orell Füssli Verlag AG. Zürich. 2003
Porter, M.: Wettbewerbsvorteile: Spitzenleistungen erreichen und behaupten. Campus Verlag.
Frankfurt a.M. 1986
Ashton, W.B.; Klavans, R.A.: Keeping Abreast of Science and Technology: Technical
Intelligence for Business. in: Columbus, OH: Battelle Press. 1997
Keller, G.: Erstellung eines Informationsquellenmix zur Beschaffung von strategischen
Informationen für die Technologiefrühaufklärung. Projektarbeit ETH Zürich. 1997
Peiffer, S.: Technologie-Frühaufklärung. Steuer- und Wirtschaftsverlag. Hamburg. 1992
Bullinger, H.-J.: Einführung in das Technologiemanagement. B.G. Teubner. Stuttgart.1994
Eversheim, W.: Innovationsmanagement für technische Produkte, Berlin: Springer. 2002
Servatius, H.-G.: Methodik des strategischen Technologie-Managements. 2. Aufl., Berlin: Schmidt, 1985
Wolfrum, B.: Strategisches Technologiemanagement. Gabler Verlag. Wiesbaden. 1991
Pfeiffer, W.: Technologie-Portfolio zum Management strategischer Zukunftsgeschäftsfelder.
Vandenhoeck & Ruprecht. Göttingen. 1987
Schmitz, W.: Methodik zur strategischen Planung von Fertigungstechnologien – Ein Beitrag zur Identifizierung Innovationspotentialen. Diss. RWTH Aachen, 1996
Koruna, S.M.: Externe Technologie-Akquisition. in: Tschirky, H.; Koruna, S. (Hrsg.): Technologiemanagement. Orell Füssli Verlag. Zürich. 1998
Brodbeck, H.: Strategische Entscheidungen im Technologiemanagement. Orell Füssli Verlag. Zürich. 1999
Production Management A – Winter Semester 2008/09
Technology Management 2 P. 33
Lecture 2
Weiterführende Literatur:
Booz, Allen & Hamilton (Hrsg.): Integriertes Technologie und Innovationsmanagement. E.
Schmidt Verlag. Berlin. 1991
Bullinger, H.-J. et al.: Innovations- und Technologiemanagement. In: Eversheim, W.; Schuh, G.:
Betriebshütte. Produktion und Management. Berlin: Springer, 1999.
Bullinger, H.-J. et al.: Forschungs- und Entwicklungsmanagement. In: Eversheim, W.;Schuh, G.:
Betriebshütte. Produktion und Management. Berlin: Springer, 1999.
Müller-Stewens, G.; Lechner, C.: Strategisches Management. Wie strategische Initiativen zum
Wandel führen. Stuttgart: Schäffer-Poeschel, 2001.
Pfeiffer, W.; Weiss, E. (Hrsg.): Technologie-Management: Philosophie, Methodik, rfahrungen. (Reihe: Innovative Unternehmensführung; Band 17). Göttingen: Vandenhoeck &
Ruprecht, 1990.
Specht, D.; Möhrle, M. (Hrsg.): Gabler Lexikon: Technologie-Management. Management von
Innovationen und neuen Technologien im Unternehmen. Wiesbaden: Gabler, 2002.
Spur, G.: Technologie und Management. Zum Selbstverständnis der Technikwissenschaft.
München: Hanser, 1998.
Wolfrum, B.: Strategisches Technologiemanagement. 2. Aufl., Wiesbaden: Gabler, 1994.
Zahn, E.: Handbuch Technologiemanagement. Stuttgart: Schäffer-Poeschel, 1995.
Ansoff, H. I.: Strategic Issue management. Strategic Management J. 1. S. 131-148 1980
Mueller-Stewens, G.; Krystek, U.: Frühaufklärung für Unternehmens. Stuttgart: Schaeffer-Poeschel. 1993
Peiffer, S.: Technologie-Frühaufklärung. Hamburg: S+W Steuer- und Wirtschaftsverlag 1992
VDI Technologiezentrum (Hrsg.): Technologiefrühaufklärung. Stuttgart: Schaeffer-Poeschel
1992
Ford, D./Ryan, C.: Taking Technology to Market, in: Harvard Business Review, 2, S. 117-126,
1981.
Pfeiffer, W./ Metze, G./ Schneider, W./ Amler, R.: Technologie-Portfolio zum Management strategischer Zukunftsgeschäftsfelder. Göttingen: Vandenhoeck & Ruprecht, 1982.
Heitzsch, J.-U.: Multidimensionale Bewertung alternativer Produktionstechniken. Ein Beitrag zur technischen Investitionsplanung. Diss. RWTH Aachen, 2000.
Schmitz, W.: Methodik zur strategischen Planung von Fertigungstechnologien – Ein Beitrag zur Identifizierung Innovationspotentialen. Diss. RWTH Aachen, 1996