LA CONTINUITÀ OPERATIVA SECONDO D - pmi-nic.org · through value-added software and services,...
Transcript of LA CONTINUITÀ OPERATIVA SECONDO D - pmi-nic.org · through value-added software and services,...
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Group / highlights
Business Integration, Consulting, Outsourcing,
Products & Solutions
A global player 1,000 Large
accounts
10,300 Professionals
1,028.8 mn€
Total revenues
10% Market share
in Italy
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Engineering Group / highlights
Engineering creates tangible value through value-added software and services, interacting with customers and their needs to define, plan and fine-tune an effective IT strategy.
TECHNOLOGICAL UPGRADE
SYSTEMS & IT INFRASTRUCTURES
SERVICES PROJECTS
NEW PLATFORMS
SOFTWARE
PROPRIETARY SOLUTIONS
OUTSOURCING APPLICATION MANAGEMENT
SYSTEM INTEGRATION CONSULTING BUSINESS
MODEL
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Group / locations
Chicago / Troy / Wilmington USA
BRAZIL
ARGENTINA
BELGIUM Brussels
Buenos Aires
REP. OF SERBIA Belgrade
abroad in Italy
GERMANY Berlin / Düsseldorf / Hamburg / Hannover Munich / Stüttgart / Wiesbaden
Belo Horizonte / Curitiba / Santo André Sãu Paulo / Rio de Janeiro
SPAIN Madrid cities 33
over 50 cities in Italy and abroad
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Engineering Group / foreign projects
33 countries
EU / North Atlantic Treaty Organization (OTAN) / FAO / United Nations / Council of the European Union / European Investment Bank (EIB) / International Olympic Committee / European Commission / European External Action Service (EEAS) / European Food Safety Authority (EFSA) / European Maritime Safety Agency (EMSA) / European Space Agency (ESA) / World Food Programme
Public Administration & International Authorities
MAIN COUNTRIES
Argentina / Austria / Belgium / Brasil / China / Denmark / France / Italy / Germany / Holland / Norway / Portugal / Rep. of Serbia / Spain / Sweden / Switzerland / Turkey / United Kingdom / USA
American Express / BNP Paribas / Crédit Agricole / Deutsche Bank / HSBC / Societé Générale / Unicredit Group
Finance
AgustaWestland / Alstom / ArcelorMittal / Avio / Bolton Alimentari / Carrefour / CGT / CNH Industrial / Coca-Cola HBC / Comer Industries / Comital / Copenaghen Metro / Costa Crociere / Dellas / DiaSorin / Eurofighter Typhoon / Ferrero / FGA Capital / FIAMM / FIAT-Chrysler / Gruppo Campari / Gruppo Piaggio / Heineken / IKEA / Impregilo / Interpump Group / Kone / Lactalis / Luxottica / Manuli Stretch / Medtronic-Invatec / Megadyne Group / Mercedes-Benz / Mitsubishi Electric / NN Europe / Northrop Grumman / Olimpias / Opocrin / Otis / Petronas Lubricants / Philips / Piaggio Aero Industries / Prelios / Roche / Sematic Group / Sorin / Thun / ThyssenKrupp AG / Vimar / Volkswagen Group / Vorwerk / West Midlands Travel / Whirlpool
Industry, Services & Transportation
Avea / British Telecom / Fastweb / H3G / RAI / RAI WAY / Sielte, Sony Music Italia / SKY / Telecom Argentina / Telecom Personal Argentina / The Space Cinema / Tim Brasil / Vodafone / Wind Hellas
Telco & Media Acciona Agua / E.ON / Edison / ENI / Gas Natural / Gaz de France Suez / LGH / Sabesp / Slovenske Elektrarne / Tamoil
Energy
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MARKET
Engineering Group / market approach
INDUSTRY & SERVICES
FINANCE
TELCO & UTILITIES PUBLIC ADMINISTRATION &
HEALTHCARE
VERTICAL MARKETS
R&D
COMPETENCE CENTERS
SOFTWARE LABS
TECHNICAL STRUCTURES
Automation & Control Big Data & Analytics BI & DataWareHouse Digital Solutions ECM ERP GIS Intelligent Transportation System Open Source
DIGITAL SERVICE PLATFORMS
ENGINEERING
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Group / organization
ENGINEERING INGEGNERIA INFORMATICA
ITALY ABROAD
Engiweb Security
MHT
Municipia
Infogroup
OverIT
WebResults Nexen
Sogeit Solutions
Engineering International
Belgium
Engineering ITS (Germania)
Engineering Ingegneria Informatica
Spain
Engineering do Brasil
Engineering D.HUB
Engineering International
(USA)
Engi da Argentina
Sofiter Tech
Engineering USA
Engineering Serbia
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Engineering D.HUB
EXCELLENCE ALWAYS COMES VIA SERVICES
Engineering D.HUB offers technological and infrastructural services to all market sectors, with a wide range of solutions, flexibility in the operational model and competence in each client's scenarios and processes gained in more than 20 years of experience in managed Operations, sustained by a constant growth on the market
ATOS Origin Italia T-System Italia
Acquisition Schlumberger
Sema
Sema Group Italia ATOS Origin Italia
Acquisition
1996
1998
2008 2013 2016-17
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Engineering D.HUB / numbers
19%
20%
43%
12%
5%
Telco & Utilities
Public Administration & Healthcare
Industry & Services
Finance
Corporate
400 CLIENTS 132 ML€ REVENUES (2017)
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Engineering D.HUB / facts
2M 4 +400 +10 PETA STORAGE TICKETS MANAGED DATA CENTERS CLIENTS
230.000 MANAGED WP
21.000 SERVERS HOSTED
5700m2 DATA CENTERS SURFACE
STANDARDS ISO 20000, 27001, 9001
3 HYBRID CLOUD STACKS
+850 INTERNAL PRO
10Gbps TIER4 132M CONNECTIVITY SPEED FY17 REV DC CERTIFICATION
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
Tipi di rischio La continuità operativa secondo D.HUB
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
Disastri naturali
Source: © 2018 Munich Re, Geo Risks Research, NatCatSERVICE. As of January 2018.
La continuità operativa secondo D.HUB
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
Cyber attack: crescita IoT
Source: © 2018 http://reports.weforum.org/global-risks-2018/global-risks-2018-fractures-fears-and-failures/
2017 2020
8.4 > 7.6 mrd mrd
20 > 8 mrd mrd
La continuità operativa secondo D.HUB
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
AI Resilience
Source https://www.nextplatform.com/2018/01/10/machine-learning-drives-changing-disaster-recovery-facebook/
I progettisti di Facebook usano pervasivamente tecnologie speciali per la AI come il Big Basin GPU server. Una eventuale indisponibilità anche temporanea dei servizi di training e inferenza costituisce un rischio elevato. Vengono condotti studi mirati a determinare gli impatti su particolari funzioni di FB se l’AI non fosse addestrata, per 1,2 o tre settimane consecutive.
La continuità operativa secondo D.HUB crescita delle capacità di apprendimento automatico in tutte le operazioni di Facebook ha contribuito ulteriormente al recupero di emergenza.
crescita delle capacità di apprendimento automatico in tutte le operazioni di Facebook ha contribuito ulteriormente al recupero di emergenza.
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
La continuità operativa secondo D.HUB
Resilience by design
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
Rischi sistemici La continuità operativa secondo D.HUB
Formazione della forza lavoro Scarsa conoscenza dei sistemi complessi
Embedded systems Affidabilità fornitori Neutralità della rete
Globalizzazione Inefficienza supporto
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
Normative per Continuità operativa La continuità operativa secondo D.HUB
Sistema di gestione della Qualità (ISO 9001)
Sistemi di gestione della sicurezza
Sistema di gestione della Sicurezza (ISO 27001)
Sistema di gestione della Continuità Operativa Generale
(ISO 22301 e Art.50 bis CAD)
Sistema di gestione dei Rischi IT (ISO 27005)
IT Service Management (ISO 20000)
Il D.HUB Continuity Framework stabilisce le relazioni fra diversi sistemi di gestione e si ispira: • ISO/IEC 22301, guide di riferimento ISO/IEC 22313
(Guida applicativa) e ISO/IEC 22398 (Guida per le esercitazioni),
• ISO/IEC 20000 • ISO/IEC 27001, ISO/IEC 27018, e alle norme del
regolamento generale sulla protezione dei dati (GDPR, General Data Protection Regulation- Regolamento UE 2016/679)
• alle norme e linee guida dettate dal nuovo CAD, pubblicato con il D.LGS 179/2016
• ai principi e linee guida dei metodi ITIL, PMI PMP e COBIT, ampliamente usati nella nostra organizzazione.
“LINEE GUIDA PER IL DISASTER RECOVERY DELLE PUBBLICHE AMMINISTRAZIONI”, CAD art.50 bis circ. n. 2/2017 - recante “Misure minime di sicurezza ICT per le pubbliche amministrazioni”.
NORMATIVA DI RIFERIMENTO
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
BCM ISO 22301 La continuità operativa secondo D.HUB
ESECUZIONE E
CONTROLLO MANTENIMENTO
PROGRAMMA CO
Internal audit
Management review
Monitoring, Valutazione misure
Attività iniziali di BCM
DEFINIZIONE DEL
PROGRAMMA CO
Analisi della organizzazione
Approvazione del progetto BCM
Definizione del perimetro
Determinazione Politiche di BC
Business Impact Analysis
VALUTAZIONE DEI
RISCHI
Analisi RIschi e definizione
scenari di disastro
DISEGNO APPROCCIO
CO/DR
Sviluppo delle strategie di BCM
Analisi Infrastrutture
abilitanti
RILASCIO PIANO
CO/DR
Sviluppo del piano
Sviluppo della Strategia
di comunicazione Attivazione
e rilascio del piano
Formazione e sensibilizzazione
Exercizing and testing
Miglioramento continuo
Mantenimento e aggiornamento
dei piani
Processi per la gestione della Continuità Operativa ICT (CO/DR)
Processi per la gestione della Continuità Operativa Generale (CO)
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BCM ISO 22301 La continuità operativa secondo D.HUB
ESECUZIONE E CONTROLLO
Monitoring, Valutazione misure
Management review Internal audit
Business Impact Analysis
VALUTAZIONE DEI RISCHI
Analisi RIschi e definizione
scenari di disastro
DISEGNO APPROCCIO CO/DR
Sviluppo delle strategie di CO/DR
Analisi Infrastrutture
abilitanti
RILASCIO PIANO CO/DR
Sviluppo del piano
Sviluppo della Strategia
di comunicazione Attivazione
e rilascio del piano
Formazione e sensibilizzazione
Exercizing and testing
Attività iniziali di BCM
DEFINIZIONE DEL PROGRAMMA CO
Analisi della organizzazione
Approvazione del progetto BCM
Definizione del perimetro
Determinazione Politiche di BC
Miglioramento continuo
Mantenimento e aggiornamento
dei piani
MANTENIMENTO PROGRAMMA CO
€
CHECK PLAN DO ACT
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Worst case scenario La continuità operativa secondo D.HUB
A quale scenari di rischio occorre essere preparati? Per progettare la RESILIENZA di una organizzazione è fondamentale spostare il nostro modo di pensare da "qual è lo scenario peggiore?" a "quali sono le nostri funzioni critiche e come saranno recuperate? "
Questionari Workshops Interviste
Elenco funzioni critiche Dipendenze Tolleranza alle interruzioni
Business Impact Analysis Rapporto finale Tranining
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
PMI Methods
La continuità operativa secondo D.HUB
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
PMI Methods and BCM La continuità operativa secondo D.HUB
Project Management
Risk Management
Program Management
Agile Project Management
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
BCM Program Management La continuità operativa secondo D.HUB
1. Project initiation and management
2. Risk evaluation and control
3. Business impact analysis
4. Developing business continuity strategies
5. Emergency response and operations
6. Developing and implementing BC plans
7. Awareness and training
8. Maintaining and exercising the BC plan
9. Public relations and crisis coordination
10. Coordination with external agencies
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
BCM Project Management La continuità operativa secondo D.HUB
1. Project Integration Management
2. Project Scope Management
3. Project Schedule Management
4. Project Cost Management
5. Project Quality Management
6. Project Resource Management
7. Project Communication Management
8. Project Risk Management
9. Project Procurement Management
10. Project Stakeholder Management
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
BCM Risk Management La continuità operativa secondo D.HUB
Pianificazione gestione rischi
Identificazione rischi
Analisi qualitativa rischi
Monitoraggio e Controllo rischi
Analisi quantitativa rischi
Pianificazione delle risposte
Risk Breakdown Structure
Fattori tecnici
Requisiti
Chiarezza requisiti
Gestione modifiche
Tecnologia
Prestazioni
Affidabilità
Qualità
Fattori Esterni
Sub appaltatori
Fornitori
Mercato
Tempo atmosferico
Fattori organizzativi
Dipendenze del progetto
Risorse
Finanziamento
Priorità
Workpackage
Project Manahement
Stime
Pianificazione
Controllo
Comunicazione
…
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Engineering D.HUB data centers La continuità operativa secondo D.HUB
INNOVAZIONE E RICERCA PER LA GESTIONE DEL RISCHIO AMBIENTALE PONT-SAINT-MARTIN (AO), 20 APRILE 2018
Offerta Engineering BCM
Servizi di consulenza per programma di CO
Servizi di Gestione Sicurezza e Rischi
Predisposizione documentazione per fasi iniziali della BCM
Piani CO/DR Progettazione organizzativa
Servizi per il sito di disaster recovery
Componenti HW e SW e Servizi di replica Servizi di rete
Servizi di gestione della soluzione di DR
Servizi di verifica per le soluzioni di DR
Servizi a supporto delle aree: HR, Legale,
Finanza
Servizi per area Formazione,
Comunicazione e Immagine
€
CATALOGO DI
SOLUZIONI PER LA CO E IL
DISASTER RECOVERY
CHECK PLAN DO ACT
Business Continuity Management
Operational Risk Management
IT and Security Risk Management
Corporate Compliance & Regulatory Oversight
Vendor Risk Management
Audit Management
Data Management
Replatforming
Smart Workplace
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Engineering D.HUB / data centers network
CAPILLARY PRESENCE ON ITALIAN TERRITORY WITH 4 DATA CENTERS INTERCONNECTED BY HIGH SPEED LINKS
DATA CENTERS
4
Milan Pont-Saint-Martin Turin Vicenza
MAN Access Point MAN Access Point Direct Access all network providers
Direct Access all network providers
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Engineering D.HUB / Business Lines
CYBER SECURITY SERVICES
CLOUD & TECHNOLOGY
SERVICES
USERS & BUSINESS SERVICES
• COMPETENCE CENTERS BY PLATFORM AND SERVICES
• DELIVERY FACTORY & PRACTICES
• COMPETENCE CENTERS • GROUP SECURITY
GOVERNANCE • DELIVERY PRACTICES
• COMPETENCE CENTERS BY PLATFORM AND SERVICES
• DELIVERY FACTORY & PRACTICES
PORTFOLIO & INNOVATION
DIGITAL TECHONOLOGY PLATFORMS
BUSINESS DEVELOPEMENT & SOLUTIONING
ACCOUNT & SERVICE
MANAGEMENT
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Engineering D.HUB / huge technology span
CSA & OO
BYOD & MDM
+ CSA & OO
DIGITAL TECHONOLOGY PLATFORMS
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Vision
BE THE MARKET LEADING PROVIDER OF DIGITAL OPERATIONS SERVICES, SUPPORTING THE DESIGN, BUILD, TRANSFORMATION AND RUN OF DIGITAL SERVICES, SOLUTIONS AND TECHNOLOGY FOR OUR CLIENTS
CLOUD & TECH
SECURITY USER & BUSINESS
DIGITAL INNOVATION
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Engineering D.HUB / Innovation Ecosystem
Open Innovation, Innovation Colony
Engineering D.HUB & Engineering Group
Customers & Clients Collaboration
Partnerships & Acquisition
Idea origination | Problem Solving | Lean Startup | Spin Out & Spin In
Vertical & Proprietary Solutions R&D | Software Labs | Competence Centers Microsoft | AWS | HPE | Hitachi | SAW |
Fasternet | NICE | Dynatrace
Cloud Services & XaaS | Digital Workplace | Digital Assistant | BOT | Advanced Analytics | Edge Computing | IoT | Cognitive Services | Artificial Intelligence | Robotic Process Automation
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D.HUB Platf4Business Services Portfolio helps client IT & Business realizing faster on their digital transformation leveraging future edge technology trends
TECHNOLOGY PERFORMANCE OPTIMIZATION
BUSINESS PROCESS
OPTIMIZATION
HYBRID CLOUD & “aaS” PLATFORMS
DIGITAL ASSIST. & CONVERSATIONAL
INTERFACE
DEVOPS & DATA PLATFORMS
FIELD PROCESS TRACKING & SECURITY
IOT PLATFORM
CUSTOMER ENGAGEMENT IoT
PLATFORM
IPs & BUSINESS SOLUTIONS “AAS”
D.HUB Portfolio Offering Development Paths
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Engineering D.HUB / Portfolio Offering
CLOUD & TECHNOLOGY CYBER & SECURITY BUSINESS & USER PLATFORM SERVICES
CLOUD & TECHNOLOGY
TRANSFORMATION
CLOUD PLATFORM DESIGN SERVICES
CLOUD ENABLEMENT SERVICES
CLOUD & DATA CENTER MANAGED SERVICES
CLOUD CONSULTING SERVICES
TECHNOLOGY CONSULTING SERVICES
TECHNOLOGY PERFORMANCE OPTIMIZATION
DIGITAL&APPS PERF OPTIMIZATION
MONITORING & OPS OPTIMIZATION
DATA CENTER OPTIMIZATION
DCIM SYSTEM
SAP CONSULTING SERVICES
CYBER & SECURITY SERVICES
GDPR PACKS SERVICES
CYBER CONSULTING SERVICES
SOC & SECURITY AS A SERVICES
APPS & INFRA TECH SECURITY SERVICES
PHYSICAL SECURITY SERVICES
GOVERNANCE & COMPLIANCE SERVICES
BUSINESS & USER SERVICES
TECH & BUSINESS SERVICE DESK
WORKPLACE TRANSF SERVICES
WORKPLACE & FLEET MANAGEMENT
TECHNOLOGY CONSULTING SERVICES
DIGITAL ASSISTANT & BOT SERVICES
DIGITAL SERVICES PLATFORM
ENG MULTI CLOUD PLATFORM
TECHNOLOGY PLATFORMS
BUSINESS PLATFORMS
BUSINESS PERFORMANCE OPTIMIZATION
ROBOTIC PROCESS AUTOMATION SERVICES
BUSINESS & PERSONAL ASSISTANT SOLUTIONS
SMART & DIGITAL WORKPLACE SERVICES
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D.HUB MULTI-SOURCER STRATEGY
CUSTOMER PREMISES
PUBLIC CLOUD
D.HUB DCs NETWORK
D.HUB ENTERPRISE HYBRID CLOUD
DIGITAL TECHNOLOGY PLATFORMS
Colocation Dedicated Platforms
Infrastructure Services
Platforms Services
Business Solutions
Multi Cloud Management Framework | ITSM Operations Framework & Platforms
DIGITAL TECHNOLOGY PLATFORMS Connecting Resources | Bimodal Approach | Platformizing Delivery
Cloud Services & XaaS | Digital Workplace | Digital Assistant | BOT | Advanced Analytics | Edge Computing | IoT | Cognitive Services | Artificial Intelligence | Robotic Process Automation
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Engineering D.HUB / User & Business Services
SERVICE DESK • Multichannel phone, mail, web, mobile, chat • Multilanguage 8 language coverage (Italian, English, German, French,
Spanish, Portuguese, Flemish and Russian)
• “Always on” Coverage Schedule Full service 24x7x365 • Over 190 customers for over 2.000.000 tickets managed, more than
150 qualified engineers • Processes and tools integrated in customer context • Shared and custom services delivered from multiple locations
WORKPLACE MANAGEMENT • Integrated Partners network at national and international level • More than 230.000 DWP and 400.000 assets managed • Software C&D, more than 100.000 WP centrally managed • Staging & Logistics on 900m2 central hub extend by local hub
• Guaranteed Assistance with broad coverage (Italy, France, Germany, Spain, Portugal, Austria, Switzerland, Turkey, UK, Belgium, Sweden, Denmark, Norway, Holland and China)
• Automated and Integrated Management with Service Desk and On Site facilities
USER & BUSINESS
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Engineering D.HUB / User & Business Services
Personal Agent BOTs Chat and Click to Call Mobile App for Call Back Reservation Non encrypted phone calls recording
Virtual Service Desk - Onsite technicians act as SD operators with Vocalcomm bar extension
Remote Wipe & Lock (lost or stolen user devices)
Proactive management for laptop devices performance
Digital WorkSpace Mgnt «as a Service»
SERVICE DESK
WORKPLACE MANAGEMENT
Innovate with AI, Cognitive, Conversational interfaces & new digital enabled services and solutions
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Engineering D.HUB / cyber & security services
CYBER & SECURITY SERVICES
COMPLIANCE SECURITY INFRASTRUCTURE
SECURITY INTEGRATION
PROJECTS CENTRALIZED
SERVICES (SOC)
• NETWORK SECURITY • SYSTEM /END POINT SECURITY • DATA SECURITY • WEB AND MAIL SECURITY • EVENT MANAGEMENT
INFRASTRUCTURE • PHYSICAL SECURITY
• SECURE CODING • ETHICAL HACKING (VA/PT) • IDENTITY ACCESS
MANAGEMENT (IAM) • SCADA INFRASTRUCTURE
PROTECTION
• SECURITY EVENT MONITORING
• LOG MANAGEMENT • INCIDENT RESPONSE TEAM • MANAGED SECURITY
SERVICES
• ISO27001 AND RISK MANAGEMENT
• PRIVACY (Dlg. 196 & GDPR)
• AUDIT, TRAINING AND AWARENESS
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Partnerships Ecosystem
Technology
Platforms
Business Solutions
IoT “Manned” platform (NFC)
Retail Point Of Sales “as a Service” Cloud Platform +
Prof Services
ChatBot & Conversational Interface
Winery – Agrifood IoT Platform
Cloud Platform & Services
Cloud Platform & Services
Cloud Platform & Services
Chromebook
Optimization Platform (Monitoring Tech / App)
Optimization Platform (Business / Robotic Proc
Aut)
Colocation
Digital Workspace
IoT / BlueDot Navigation
IoT / Video Analytics & Security platform
Colocation
Cloud Platform & Services
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Engineering «aaS» Business Solutions
DIGITAL TECHNOLOGY PLATFORMS Connecting Resources | Bimodal Approach | Platformizing Delivery
CUSTOMER PREMISES
PUBLIC CLOUD
D.HUB DCs NETWORK
D.HUB ENTERPRISE HYBRID CLOUD
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Labs of Digital Platforms
Mobile Engagement
• Indoor navigation (blue dots) • Guest tracking • Nearby notification • Dedicated app • Backend Console for dashboard &
reporting
IoT Smart Farm
• Real time environment monitoring • Managed climate induced variability • Predictive models developed for
vineyard productivity developed • Reporting and BI
Biometric Authentication
• Vein scanning technology for physical access control
• Biometric authentication • Accepted everywhere • Most precise and pratical technology
DIGITAL TECHNOLOGY PLATFORMS Connecting Resources | Bimodal Approach | Platformizing Delivery