L A R I D E N C 5 - 6 December, 2013 ... - Clariden...
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Public Sector Change Management & Transformation Knowledge for the world business leaders C L A R I D E N 5 - 6 December, 2013 The Fullerton Hotel, Singapore Faculty Director • Li Ka Shing Professor (Visiting), Lee Kuan Yew School of Public Policy (2012) • Awarded the Gaus Prize, honoring a lifetime of achievement in public administration scholarship • Led change efforts in the Clinton administration and in the area of government purchasing, earning an ‘A’ grade rating Dr Steve Kelman is the Weatherhead Professor of Public Management at Harvard University’s John F. Kennedy School of Government. He has led change efforts in the Clinton administration and in the area of government purchasing, earning the only ‘A’ grade rating from the Brookings Institution, the leading think tank in the US. He is also the author of many books and articles on the policymaking process and on improving the management of government organizations. His latest book, Unleashing Change: A Study of Organizational Change in Government, was published by the Brookings Institution Press. Recently, he was a visiting Li Ka Shing Professor at the Lee Kuan Yew School of Public Policy, joining the ranks of people like Nobel Laureate Kofi Annan, former secretary-general of the United Nations. Dr Kelman is also an adjunct professor at Xi’an Jiaotong University. He has consistently been recognized for his excellence in public sector thought leadership, winning awards including the Distinguished Public Service Award from the American Society of Public Administration (Washington chapter) and the John Gaus Award & Lectureship from the American Political Science Association, which honors a lifetime of achievement in public administration scholarship. From 1993 through 1997, Dr Kelman served as Administrator of the Office of Federal Procurement Policy in the Office of Management and Budget. During his tenure as Administrator, he played a lead role in the Administration’s reinventing government effort. He led Administration efforts in support of the Federal Acquisition Streamlining Act of 1994 and the Federal Acquisition Reform Act of 1995. Dr Steve Kelman, Harvard University John F. Kennedy School of Government, Weatherhead Professor of Public Management
Transcript of L A R I D E N C 5 - 6 December, 2013 ... - Clariden...
Public Sector Change Management & Transformation
Knowledge for the world business leaders C L A R I D E N 5 - 6 December, 2013
The Fullerton Hotel, Singapore
Faculty Director
• Li Ka Shing Professor (Visiting), Lee Kuan Yew School of Public Policy (2012)• Awarded the Gaus Prize, honoring a lifetime of achievement in public administration scholarship • Led change efforts in the Clinton administration and in the area of government purchasing, earning an ‘A’ grade rating
Dr Steve Kelman is the Weatherhead Professor of Public Management at Harvard University’s John F. Kennedy School of Government. He has led change efforts in the Clinton administration and in the area of government purchasing, earning the only ‘A’ grade rating from the Brookings Institution, the leading think tank in the US. He is also the author of many books and articles on the policymaking process and on improving the management of government organizations. His latest book, Unleashing Change: A Study of Organizational Change in Government, was published by the Brookings Institution Press.
Recently, he was a visiting Li Ka Shing Professor at the Lee Kuan Yew School of Public Policy, joining the ranks of people like Nobel Laureate Kofi Annan, former secretary-general of the United Nations. Dr Kelman is also an adjunct professor at Xi’an Jiaotong University.
He has consistently been recognized for his excellence in public sector thought leadership, winning awards including the Distinguished Public Service Award from the American Society of Public Administration (Washington chapter) and the John Gaus Award & Lectureship from the American Political Science Association, which honors a lifetime of achievement in public administration scholarship.
From 1993 through 1997, Dr Kelman served as Administrator of the Office of Federal Procurement Policy in the Office of Management and Budget. During his tenure as Administrator, he played a lead role in the Administration’s reinventing government effort. He led Administration efforts in support of the Federal Acquisition Streamlining Act of 1994 and the Federal Acquisition Reform Act of 1995.
Dr Steve Kelman, Harvard University John F. Kennedy School of Government, Weatherhead Professor of Public Management
Program: Public Sector Change Management & Transformation
Dates: 5 - 6 December, 2013Location: The Fullerton Hotel, Singapore
Early Bird 1 (Register & pay by 16 Oct 2013): S$3,350Early Bird 2 (Register & pay by 12 Nov 2013): S$3,550Regular Tuition Fee: S$3,650For limited period only: Registration for 2 participants, 10% on 2nd participantFor limited time only by 12 November 2013, registration for 3 participants, the 4th participant will receive a complimentary seat (one discount scheme will apply)
P R O G R A M S U M M A R Y
Note: GST is applicable only to participants from Singapore registered companies.
2 Contact Admissions Office at +65 6899 5030 | [email protected] | www.claridenglobal.com
2013 Clariden Global Executive Education
Public Sector Change Management & Transformation
FA C U LT Y D I R E C T O R
• Li Ka Shing Professor (Visiting), Lee Kuan Yew School of Public Policy (2012)• Awarded the Gaus Prize, honoring a lifetime of achievement in public administration scholarship • Led change efforts in the Clinton administration and in the area of government purchasing, earning an ‘A’ grade rating
Dr Steve Kelman is the Weatherhead Professor of Public Management at Harvard University’s John F. Kennedy School of Government. He has led change efforts in the Clinton administration and in the area of government purchasing, earning the only ‘A’ grade rating from the Brookings Institution, the leading think tank in the US. He is also the author of many books and articles on the policymaking process and on improving the management of government organizations. His latest book, Unleashing Change: A Study of Organizational Change in Government, was published by the Brookings Institution Press.
Recently, he was a visiting Li Ka Shing Professor at the Lee Kuan Yew School of Public Policy, joining the ranks of people like Nobel Laureate Kofi Annan, former secretary-general of the United Nations. Dr Kelman is also an adjunct professor at Xi’an Jiaotong University.
He has consistently been recognized for his excellence in public sector thought leadership, winning awards including the Distinguished Public Service Award from the American Society of Public Administration (Washington chapter) and the John Gaus Award and Lectureship from the American Political Science Association, which honors a lifetime of achievement in public administration scholarship.
Apart from University teaching activities, Dr Kelman holds leadership, editorial and advisory roles in various public management journals, associations and private organizations. Some of these roles include being on the Board of Directors for LMI Corporation, on the Board of Advisors for FedBid, Inc., on the Board of Advisors of Compusearch, and a Fellow at the National Academy of Public Administration, among others. He currently serves as editor of the International Public Management Journal, and writes a regular column for Federal Computer Week and a blog, The Lectern, at FCW.com.
From 1993 through 1997, Dr Kelman served as Administrator of the Office of Federal Procurement Policy in the Office of Management and Budget. During his tenure as Administrator, he played a lead role in the Administration’s reinventing government effort. He led Administration efforts in support of the Federal Acquisition Streamlining Act of 1994 and the Federal Acquisition Reform Act of 1995.
Dr Steve Kelman, Harvard University John F. Kennedy School of Government, Weatherhead Professor of Public Management
Contact Admissions Office at +65 6899 5030 | [email protected] | www.claridenglobal.com
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2013 Clariden Global Executive Education
This intensive and highly hands-on executive education program is designed for senior and mid-level public sector executives to provide them with actionable insights on how to implement change in their individual government organizations. Led by Dr Steve Kelman, a Weatherhead Professor of Public Management at Harvard University’s John F. Kennedy School of Government, participants will be engaged in leading concepts, simulations, exercises and Harvard case studies in unleashing change in the public sector. Dr Kelman has led change efforts in the Clinton administration and in the area of government purchasing, earning the only ‘A’ grade rating from the Brookings Institution, the leading think tank in the US. Recently, he was a visiting Li Ka Shing Professor at the Lee Kuan Yew School of Public Policy. He has consistently been recognized for his excellence in public sector thought leadership, winning awards including the John Gaus Award & Lectureship from the American Political Science Association, which honors a lifetime of achievement in public administration scholarship.
In this interactive and comprehensive executive education program Public Sector Change Management & Transformation, you will learn how to play a key role in institutionalizing change in your government organization. You will run through hands-on exercises and discussions, including Harvard case studies, in order to harness the potential in an organization for change, empower change vanguards, see the role a leader plays in change, understand nuances in the change process like big versus small change or attitude versus behavior change, manage risks associated with change and more. At the end of the course, participants will apply key learnings in an interactive discussion on how to bring about lasting and successful change management in their organization.
Program Essence:
There is a need for the public sector to institutionalize change internally first, in order to effect change in the wider society. But numerous studies show that more than 66% of change initiatives fail, or even worse, create a new set of problems. To go forward, public sector officials need to be able to overcome the resistance to change individually and organization-wide, engage the right change agents, manage complexities in cross-agency project teams, understand the nuances of how change plays out in their organization and more.
In this interactive and comprehensive executive education program Public Sector Change Management & Transformation, you will learn how to play a key role in institutionalizing change in your government organization. You will run through hands-on exercises and discussions, including Harvard case studies, in order to harness the potential in an organization for change, empower change vanguards, see the role a leader plays in change, understand nuances in the change process like big versus small change or attitude versus behavior change, manage risks associated with change and more. At the end of the course, participants will apply key learnings in an interactive discussion on how to bring about a lasting and successful change management culture in their organization.
P R O G R A M O V E RV I E W
Public Sector Change Management & Transformation
W H O W I L L B E N E F I T M O S T
This highly interactive program is designed for all senior and mid-level Executives, Directors & Managers in the Public Sector who are responsible for, or associated with Change Management, Social Change, Policy & Planning, Policy, Organization Development, Organizational Strategy / Change, Reform, Policy Analyst / Development / Implementation / Evaluation / Assessment, Community Engagement, Stakeholder Relations, Human Resource, Communications
L E A R N I N G O B J E C T I V E S
Through this executive program, participants will pick up skills in:• Uncovering the fundamental reasons behind why change is hard• Applying scenario-specific change tactics including participation, burning platform, change vanguards• Initiating and consolidating change efforts• Identifying your personal thinking profile and the impact on implementing change• Understanding the relationship between change vision and change tactics• Case studies from Harvard on hard and soft leadership approaches to change and sifting out best practices• Examining how creativity affects change• Interactive discussion on which change ideas are feasible in participants’ organizations
4 Contact Admissions Office at +65 6899 5030 | [email protected] | www.claridenglobal.com
2013 Clariden Global Executive Education
Public Sector Change Management & Transformation
P R O G R A M O U T L I N E
DAY 1 – 5 DECEMBER 2013
Lecture: Unleashing Change• Is the fundamental reason why change is hard because “people resist change”?• Participation and “burning platform” as change strategies• An alternative view: The “change vanguard” and “unleashing change”• Initiating and consolidating a change effort
09:00 – 10:30
Exercise: What Is Your Thinking Profile?• Self-assessment exercise: Are you an ideator, a clarifier, an integrator, or an implementer?• Thinking profiles, creativity, and team performance
10:45 – 12:00
Harvard Business School Case Study: Change Leadership at the BBC• Staff participation as a change strategy• Leader direction and staff initiative in starting a change effort• The relationship between change vision and change tactics• Avoiding “flavor of the month” and staff cynicism
01:30 – 03:00
Break10:30 – 10:45
Lunch & Networking Break12:00 – 01:30
Program Outline
Contact Admissions Office at +65 6899 5030 | [email protected] | www.claridenglobal.com
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2013 Clariden Global Executive Education
Exercise and Role-Play: The Role of Leadership in Team Creativity for Change Management• How can teams work together to become more creative?• What kinds of team leader styles promote creativity?
03:15 – 05:00
Break03:00 – 03:15
Break03:30 – 03:45
DAY 2 – 6 DECEMBER 2013
Harvard Kennedy School Case Study: Michelle Rhee and the Washington DC Public Schools• What if participation doesn’t work as a change strategy?• The “burning platform” as a change strategy• Taking on powerful interests opposed to change• Can a change leader be aggressive and determined yet still gain the acquiescence of opponents? (Nelson
Mandela as a change leader)
09:00 – 10:30
Lecture: Getting Started on a Change Process• Quietly or loudly?• Attitude change or behavior change?• Small changes or big changes?
10:45 – 11:30
Interactive Change Exercise• Participants prepare/write down ideas for a change project in their own organization • Application of key principles learnt in course
11:30 – 12:30
Discussion of Individual Change Ideas in Small Groups• Which initiatives and strategies are feasible in individual organizations• Identifying potential issues that may cause change initiatives to fail
02:00 – 03:30
Discussion of One Idea from Each Group in Large Group• Planning ahead: How to avoid potential problems• What strategies work or don’t work in the Singapore context
03:45 – 05:00
Break10:30 – 10:45
Lunch & Networking Break12:30 – 02:00
C L A R I D E NKnowledge for the world business leaders
REGISTRATION PAGE
PUBLIC SECTOR CHANGE MANAGEMENT& TRANSFORMATION
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I would like to receive more information on hotel accommodation using Clariden Global corporate rate.
5 — 6 December, 2013 The Fullerton Hotel, Singapore
Email: [email protected]
Fax: +65 6567 4328
Call: +65 6899 5030
Website: www.claridenglobal.com
This executive program will be held at:
The Fullerton Hotel, Singapore5 - 6 December, 20131 Fullerton Square, Singapore 049178Tel : +65 6733 8388Fax : +65 6735 8388Website : http://www.fullertonhotel.com
The fee for this two-day executive program includes all written materials, lunch and refreshments.
FEE RECEIVED REFERENCE L3076/HX/JN
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Accommodation is not included in the conference fee but you will be entitled to use our corporate rate for your accommodation. Information will be sent with the registration confirmation.
ACCOMMODATION
Once we have received your booking, the place(s) are confirmed. No refunds will be made for any cancellations, however, program credits of equivalent value only applicable for Clariden Global events will be provided. Credits can only be redeemed for 1 program and is valid for only one (1) year from date of issue.
Substitution with a qualified candidate is allowed by providing at least 5 working days of advance notice to Clariden Global. One time substitution is allowed with no charges. Subsequent substitutions will be charged 10% admin fee.
CANCELLATIONS AND SUBSTITUTIONS
PLEASE NOTE: Clariden Global Pte Ltd reserves the right to change the content and timing of the programme, the speakers and the date and venue due to reasons beyond their control. If in the unlikely event that the course is cancelled, Clariden Global Pte Ltd will refund the full amount and disclaim any further liability.
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HOW TO REGISTER AND PAY
BY CHEQUE / BANK DRAFT: Made payable to Clariden Global Pte Ltd and mail to: 3 International Business Park, #04-29, Nordic European Centre, Singapore 609927.
BY TELEGRAPHIC TRANSFER TO:Bank Name: DBS BANK Bank Branch Code: 027 Bank Address: 6 Shenton Way, DBS Building, Singapore 068809Bank Account No: 027-903583-8 Bank Account name: Clariden Global Pte Ltd Bank SWIFT Code: DBSSSGSGPlease note that all bank charges are to be borne by participants. Please ensure Clariden Global receives the full invoiced amount.
Note: Please include invoice number on all payment types and your company’s name in your payment instructions for our reference.
CREDIT CARD: To make payment by credit card, please call our client services hotline at +65 6899 5030.
PAYMENT METHODS
1ST EARLY BIRD FEE: S$3,350 (Registration and payment must be received by 16 Oct 2013)
2ND EARLY BIRD FEE: S$3,550 (Registration and payment must be received by 12 Nov 2013)
REGULAR FEE: S$3,650
GROUP DISCOUNT: For 2 registrations from the same company and billing source, the 2nd participant enjoys a 10% discount.
For registrations of 3 from the same company and billing source, the 4th participant receives a complimentary seat. One discount scheme applies per company.
Important Notice: Payments are required with registration and must be received prior to the Course to guarantee your place.
Note: GST is applicable only to participants from Singapore registered companies.
PROGRAM FEES
