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KX-TDA200ALHYBRID IP-PBX SYSTEM
the voice of business
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PANASONIC COMMUNICATION SOLUTIONS
SOUNDBUSINESS
INVESTMENT
VOICEAND DATA
CONVERGENCE
WORKFORCEMOBILITY
AND FLEXIBILITY INTELLIGENTCALL HANDLING
INCREASEDOFFICE
PRODUCTIVITY
INCREASED USER
SATISFACTION
REDUCED BUSINESSCOMMUNICATIONS COST
PANASONIC HYBRIDIP-PBX SYSTEMS
support for Voice Over Internet
Protocol (VoIP), first and third-party computer telephony andnetworking while maintaining theirrenowned ease of operation.
Panasonic KX-TDA Hybrid IP-PBXfeatures also include backwardcompatibility, universal slots, CTIapplication interoperability viastandard published interfaces,and remote maintenance andsoftware upgrade capabilities.
Panasonic Australia is part of the
Matsushita Group - a worldwideleader in the development andmanufacture of products for a widerange of consumer, business andindustrial needs.
The Matsushita Group was foundedin 1918. Today, Matsushita Groupwith its flagship Panasonic brandhas annual sales of approximatelyUSD$77 Billion* with more than300,000 employees.
Panasonic has been manufacturing
telephone systems since 1986 withthe launch of the worlds first twohybrid port systems (KX-T308 andKX-T616). The cost savings andsuperior flexibility of these hybridsquickly made them the worldsbest-selling systems.
In Australia, we have built thebusiness to be one of the flagship
product areas within Panasonic
Business Systems. PanasonicAustralia has a strong nationalnetwork of over 70 dealers, coveringall States and Territories, both inmetropolitan and regional areas.
Panasonic maintains an on-goingprogramme of training andaccreditation to ensure the higheststandard of product experience andtechnical aptitude is maintainedwithin our dealer network.
Panasonic has continued
to demonstrate its commitmentto providing future-ready products,developing new hardware andsoftware as network servicesand customer needs evolve. Thisis clearly seen in the PanasonicKX-TDA Hybrid IP-PBX systemswhich have been designed toprovide advanced features and
* Year ending 31st March 2007
Panasonic has continued todemonstrate its commitment toproviding future-ready products,developing new hardware andsoftware as network servicesand customer needs evolve.
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SOUND BUSINESS INVESTMENT
Investment in a telecommunication
system requires businesscommunication foresight.Businesses need to be ableto effectively communicate today- yet want to make sure that theyare properly equipped to handle thegrowing demands of their futurecommunication needs.
The Panasonic KX-TDA HybridIP-PBX systems combinethe advantages of traditionaltelecommunications with the
convergence of IP technologyoffering maximum feature andfunctional flexibility to handleall your business communicationneeds - Today and in the Future.
Panasonic KX-TDA Hybrid IP-PBXthe voice of business
Numberofextensions
supportedperlocation
up to960
SMALLBUSINESS
SMALL TO MEDIUMBUSINESS
LARGE BUSINESS
Business Size
KX-TDA30AL
KX-TDA200AL
KX-TDA600AL
Reliability
Panasonic business telephonesystems are manufactured to thehighest possible standards ata factory that has earnedISO 9001 certification for design,
development and manufactureof telecommunications equipment.
This is further supported by theprovision of a factory warranty.
Ease of Maintenance
In addition to renowned reliability,the Panasonic KX-TDA HybridIP-PBX system is also designedfor quick, easy maintenance tokeep system downtime to an
absolute minimum. You canchange or add modules withoutswitching off the system.
The Panasonic KX-TDA HybridIP-PBX is truly a business telephonesystem for today and tomorrow.
The system is a communications toolthat can grow with your business.Due to the modular architecture,
the system can be cost effectivelyexpanded and upgraded to offermore services as your needs evolve.You can also upgrade your systemto support new technologies suchas VoIP while continuing to use yourexisting analogue or digital handsets.
Scalability to Match YourBusiness Growth
Your new telephone system cangrow with you with handsets and
accessories that are common acrossthe system range.
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REDUCED BUSINESS COMMUNICATIONS COST
System Overview
The Panasonic KX-TDA HybridIP-PBX combines PBX featuresand reliability with IP technology tocreate a host of advanced functions.
Features such as Voicemail,Intelligent Call Handling for CallCentre application, Wireless DECTmobility, Computer TelephonyIntegration (CTI), Networking andHospitality features are supportedas well as optional VoIP gateway andPC Phone application.
Keeping TelephoneCosts Down
Any business could benefit froma low cost, easy to use and reliableinter-office networking system.Using a VoIP gateway, the systemconverts telephone voice signalsinto IP packets, making it possiblefor you to use VoIP technologyevenwith existing telephone units. ThePanasonic KX-TDA Hybrid IP-PBXalso supports the QSIG* protocol,
making it effective for buildinga company-wide voice network.Automatic Route Selection (ARS)saves money by choosing the mostinexpensive calling route. Also,in addition to cutting costs, VoIPtechnology and networking give youeasier access within networks.*QSIG is an industry standard digitalnetworking protocol.
IPNETWORKS
PSTN/ISDN
AUTO ATTENDANT
VoIP
SERVER
OPERATORSOLUTION
CALL CENTRESOLUTION
USB
DIGITALTELEPHONE
STANDARDTELEPHONE
CORDLESSTELEPHONE
MULTI-CELLSTATION
IP TELEPHONY
CTISOLUTIONS
VOICE & DATA CONVERGENCE
DECT MOBILITY
PORTABLESTATION
KX-TDA HYBRIDIP-PBX
PC
PC
IPTELEPHONE
PC PC
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INCREASED USER SATISFACTION
Ergonomic Design, 4-Step,Tilt-Angle Adjustment
For effective communication
Panasonic KX-TDA Hybrid IP-PBXsystems allow you to choose froma wide range of services. Thesystem provides businesses witha range of user-friendly solutionsallowing you to find the rightsolution to handle your businessapplication needs and improve yourcustomer and user satisfaction.
Panasonic digital telephones arestylish, easy to use and efficient.Features include a large, easy
to read 6-line backlit LCD thatcan display up to 2 characters,an easy to view Message/RingerLamp, Navigator Keys for quickand easy operation, -Step angleadjustment for greater comfort,and a USB terminal that providessimple plug and play connectionwith a PC.
Large Display, Variety
of InformationBy providing visual feedback, theuser-friendly display makes iteasier to handle calls and performother tasks. Use the display to viewa variety of information (see listbelow) or access the Hybrid IP-PBXsystems many features. You can alsomake calls by following the visualprompts shown on the display.
- Log of incoming and outgoing calls(Call Log)
- Incoming callers name andnumber (ISDN, Caller ID)
- System/personal speed dialling
- Extension lists
- Menu of system features
- Voice Mail (VM) Menu
- Call duration
- Message waiting, absentmessages and feature settings
- Calling extensions numberand name.
Message/Ringer Lamp(Dual Colour)
The large, easy to see lampilluminates to indicate when a callarrives, so you can tell which phoneis ringing even from a distance.The colour of the lamp indicatesthe status - green (flashing) foran internal call, red (flashing) for anoutside call and red (solid) to indicatethat the caller has left a message.
With Panasonic XDP feature, thesystem can be programmed toring the fixed PBX extension andthe wireless handset or mobiletelephone simultaneously whenreceiving an incoming call.Three XDP parallel connectionsare supported.
eXtra Device Port (XDP) andDigital XDP (DXDP)
Use the XDP to add an analoguephone, cordless phone or othersingle-line device to your system,without the cost of an additional line.This lets you send a fax while talkingto a customer. Or by connecting amodem to the XDP, you can downloaddata from your PC or access theinternet while talking. The DXDPallows you to increase the number of
digital telephones without the cost ofadditional hardware. It lets you putfunctional digital phones in the handsof more of your staff to boost overalloffice productivity.
DPT-SLT XDP Parallel
GSM3G NETWORK
Cordless SLTExt 01
Ext 301
Ext 201
PS
CS
Wireless XDP Parallel
Cellular Phone XDP Parallel Solution
Calls to the extension number will ring on both the PBXextension and wireless DECT handset or mobile telephone.
Multi-Language Capability
The Panasonic KX-TDA HybridIP-PBX system accommodates upto five different LCD languages, foruse in areas where more than onelanguage is commonly spoken. Thelanguage can be set at the PBX for aspecific telephone extension, to meetthe needs of the person who usesthat extension.
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KX-NT265X IP TELEPHONE- 1-Line Display
- 8 Programmable Keys
- Speakerphone- One Ethernet Port
- Available in black
or white
INCREASED USER SATISFACTION
KX-T7636AL with KX-T7603X- 6-Line Backlit Display- 2-Programmable Keys- Digital Duplex Speakerphone- Optional 12-Programmable Keys and USB port
- Available in black or white
KX-T7630AL- 3-Line Display- 2-Programmable Keys
- Digital Duplex Speakerphone- Available in black or white
KX-T7667AL- 1-Line Display
- 12 Programmable Keys- Speakerphone- Headset Jack- Available in black or white
KX-T7640AL- Digital Station Selection Console (60 DSS)- Available in black or white
Headset Jackfor Hands-FreeConvenience
Time-Saving,Easy-to-UseNavigator Key
ProgrammableKeys withRed/Green LED
Digital DuplexSpeakerphone
Message/Ringer Lamp(Dual Colour)
KX-NT136X IP TELEPHONE
- 6-Line Backlit Display- 2 Programmable Keys
- Digital Duplex
Speakerphone
- Dual Ethernet Ports
- Available in white
DIGITAL HANDSET RANGE
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INCREASED OFFICE PRODUCTIVITY
7
PHONE ASSISTANT
Higher Productivity, GreaterCustomer Satisfaction via DesktopPC Integration
Panasonic Phone Assistant is a suiteof desktop productivity applicationsthat integrates with the KX-TDAHybrid IP-PBX to provide a variety ofcollaboration tools to simplify andenhance real time communicationsfor business telephone users.
Highly intuitive Phone Assistant
Graphical User Interface (GUI)allows users to simply use a mouseto more effectively utilise thetelephony features and managecalls with a simple point-and-click.
Panasonic Phone Assistantapplication empowers you withbusiness tools to provide superiorcustomer service.
There are 3 variations of PanasonicPhone Assistant that are targetedat different users. Phone Assistantusers are able to do more in lesstime, increasing productivity.
Incoming Call Popup
Phone Assistant unobtrusivelyinforms you of incoming calls viaa small pop-up window.
Click To Dial Contacts
To call someone, click the Contactstab to visually check to see if they
are available and simply click to dial.Click Access to Phone Directory
KX-TDA Hybrid IP-PBX contactdirectory integration allows users
to create business or private
contacts that show the presenceand availability of all co-workers orcan simply dial external businesscontacts by double clicking.
Presence and Availability
The Presence and Availabilityfunction is fully incorporated intothe application allowing you tosee other contacts phone status(e.g. Idle, Busy, Ringing, etc.). Thisfeature helps to determine whois available to handle calls before
you decide to call or transfer acall to them, greatly reducing thenumber of missed calls and lostcommunications.
Instant Messaging
Instant messagingallows text messagesto be sent to anotherPhone Assistantusers computerscreen.
Never Miss anImportant Call
The softwareinforms you of thenumber of callsand chat invitationswhile away from yourdesk, enabling you toreturn their call evenif they did not leave amessage.
Record Conversation with EasePA Users can easily recordconversations to Voice Mail at thepress of a button. Conversationrecordings can be listened to byaccessing voicemail.KX-TVM0/200 required.
IP Softphone Option
An optional Softphone plug-inmodule allows remote users,call centres and other roaming
employees to connect andaccess the corporate telephonyapplications over an IP networkeven in a remote location.
IP Camera Integration
Panasonic IP Cameras can alsobe integrated, allowing users toanswer a doorphone and open thedoor after viewing the IP cameravideo feed on screen.
PHONE ASSISTANT STATUS
Phone Assistant Status applicationallows supervisors and teamleaders an easy way to keep aneye on all their team memberstelephony communication activities.
Each supervisor can manage up to128 extensions monitoring phonestatus, call details, presence andavailability perfect for managing ateam or an entire organisation.
Features supported include:
Drag and drop extensions
to monitor
Click to access call details
Call monitoring
PHONE ASSISTANTMANAGER
Phone Assistant Manager is anintuitive web browser-basedapplication designed to make iteasy for IT Administrators toadminister Phone Assistant usersand make typical Adds/Movesand configuration changes to theirKX-TDA Hybrid IP-PBX right fromtheir networked PC.
Phone Assistant -intuitive user
interface
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WORKFORCE MOBILITY AND FLEXIBILITY
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Enjoy superb mobility no matter whereyou work, whether it is in an office,factory, warehouse, supermarket
or other large facility. PanasonicWireless DECT connectivity and
Mobile Phone integration are here tohelp. The Panasonic KX-TDA Hybrid
IP-PBX system lets you simplycontinue your current conversation
over a lightweight, business-smartwireless telephone while you are
away from your desk or moving
around the office or across sitesthat are connected to a network ofKX-TDA Hybrid IP-PBXs. Because
the system is digital, the speechcomes through loud and clear.
KX-TCA1ALBasic Model
KX-TCA26ALCompact Business Model
The Multi-Cell DECT System is anintegrated wireless system that isspecifically designed for use with aPanasonic KX-TDA Hybrid IP-PBX.
DECT Mobility
The system allows wirelesscommunication over an extendedrange by using multiple cell stationsthat boost the flexibility and mobilityof your wireless handset. Usingthe Wireless XDP, you can set yourwireless telephone to have the same
extensions as your desk phone andthen receive calls even when awayfrom the desk. You are alwaysthere, ready to receive yourcustomers calls and make the
most of every business opportunitythat comes along. This systemprovides automatic hand-overbetween cells, giving youtrue communication mobility even inlarge premises.
The KX-TCA26AL DECT handsetcombines small size and light weightwith a host of powerful features.The KX-TCA1AL is a good choicefor users who want good basicperformance at a lower cost. Andfor users who require a ruggedisedhandset, the new Panasonic KX-TCA3AL meets strict dust andsplash resistant IP standards.
* The KX-TCA1AL, KX-TCA26AL and KX-TCA3AL must
be connected to a Panasonic KX-TDA Hybrid IP-PBX System.
KX-TCA3ALTough Type Model
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WORKFORCE MOBILITY AND FLEXIBILITY
9
PANASONIC MULTI-CELL
DECT SYSTEM FEATURESEasy Operation
- Graphical Icon Menu
- Dynamic Operation Guidancewith Soft Keys
Easy Access to PBX Features
Flexible Programmable Keys let youregister PBX features and handsetfunctions for quick, convenientaccess. A graphical PBX FeatureMenu is also available to further
improve operating ease.Blue LCD Backlight
Whenever you get a call or toucha key, the LCD lights up in blue soyou can see whos calling and easilyoperate the phone - even in the dark.
Seamless Connection AutomaticHand-Over
There is no change in theconnection quality as you movefrom one cell station area to the
next while conversing with acolleague in the same buildingor with a customer outside.
200-Station Phonebook
The built-in telephone directorylets you store 200 stationnames and numbers.
ISDNGSM
NETWORK
IPTELEPHONE
KX-TDA HYBRIDIP-PBX
PARALLEL CONNECTION(Simultaneous Ring)
Incoming Call
Automatic Answer / Optional
Headset for Hands-FreeConversation
Plug in an optional headset and enjoythe ease and unrestricted freedom ofhands-free communication.
With an optional headset, you cananswer incoming calls withouteven touching the handset.
Greater Flexibility withMobile Phone Integration
Panasonic KX-TDA Hybrid IP-PBXsystem allows for seamless
integration of the office PBX networkand mobile telephones. The systemcan be programmed to ring thefixed PBX extension and the mobiletelephone simultaneously whenreceiving an incoming call. Callsto the mobile telephone can thenbe transferred back to anotherPBX extension if necessary.
With Panasonic KX-TDA HybridIP-PBX system and mobile phoneintegration feature, your staff can
stay connected on the same phonenumber they use in the office whileaway from their desk, increasingstaff productivity and customersatisfaction. Your key customersnever have to be kept waiting again.
Hot-Desking for RoamingEmployees
Hot-Desking, enabled via WalkingExtension feature on PanasonicKX-TDA Hybrid IP-PBX, empowersyour staff who work from different
locations or departments within youroffice to move between differentdesks themselves reducing thecost of moves, adds and changes.
Users can move desks or officesand be reached on their samenumber as well as transfer theirown profiles and access to suchfeatures as access to voicemail,speed dials and pre-programmedfunctions by logging in to any unuseddesk phone with a pre-programmed
ID number. Hot-Desking is asimple and effective solution thatkeeps all your staff in touch and incontrol of their communications.
KX-TCA155AL,KX-TCA256AL and
KX-TCA355AL
FEATURES
- 6-line, Blue LCDBacklight
- Illuminated Keypad
- Multiple Language
Display- Speakerphone
- Programmable SoftKeys
- PBX FunctionalitySupport
- 200 Entry Phonebook
- Headset Compatible
- 9 Polyphonic RingerMelodies and 6 RingingPatterns
- Vibrate Alert*
- Meeting Mode*
* KX-TCA26AL and KX-TCA3AL Only
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INTELLIGENT CALL HANDLING
10
With its intelligent call-handling
functions, the Panasonic KX-TDAHybrid IP-PBX can serve as the coreof an efficient contact centre thatprovides outstanding customerservice. Use the system toautomatically distribute incomingcalls as desired. You can alsoprogram the system to direct callersto the appropriate group for efficientcall handling.
Call Centre Efficiency YouCan Appreciate
Advanced call centre functionsimprove communication efficiencyand allow you to serve customersmore effectively. The system makesit easy to distribute calls, manageyour telephone agents andcontrol office use of the telephonesystem. Compatible with the CTIstandard protocols, TAPI and CSTA,the Panasonic KX-TDA HybridIP-PBX can serve as the core of a
powerful, high value added CTI.Superior Call-Handling Efficiency
You can assign a backup extensionas an overflow destination for callsnot answered within a specifiedperiod of time. You may designateany extension you want as theoverflow destinationa companymessage box, for exampleand youcan designate different overflow
Virtual 24 Hour Receptionist
Automated AttendantUsing the Message Card, you caneasily set up an auto attendant toprofessionally handle all incomingcustomer calls to your business.An Auto Attendant can drasticallyreduce the amount of call traffichandled by the operator - allowingthe operator to spend more time withyour new or important customers.
The Auto Attendant can also answer
multiple calls simultaneously,providing different greetings fordifferent departments.
Advanced Messaging for ImprovedCustomer Service
Using the advanced KX-TVMMessaging Solution each extensioncan be assigned its own personalmailbox that can be contactedany time of day or night. If a callerleaves a Voice Message for a user,
the extension user is notified by amessage-waiting lamp available onproprietary telephones or can beadditionally notified via an email withVoice Message attached sent to theusers personal computer.
Incoming call information is alsorecorded with the message and isdisplayed on the telephone. Thisinformation includes the callerstelephone number, time of call andlength of call.
With the advanced KX-TVMmessaging solution, an incomingmessage that arrives while someoneis out of the office will generatea notice automatically to her or hisGSM phone and users can checktheir messages at appropriate times.The advanced KX-TVM messagingsolution also supports 2-Wayrecording. It lets you confirm thecontents of the phone call later, somessages are accurately relayed,or record conversations in theirentirety for use as examples ofproper telephone communication byexperienced staff when trainingnew employees.
destinations for when the PBX is in
day, lunch, break or night mode.Designated member extensionscan log in to join their group andbegin handling calls, or log out toexit the group temporarily, such aswhen taking a break. An extensioncan also be allocated for use bythe supervisor, who can accessinformation about incoming calls toeach group (the number of queuedcalls, the longest queuing time,etc.), change the log-in/log-out
status and monitor the status ofgroup members.
Other features, listed below,help ensure greater customersatisfaction and prevent missedbusiness opportunities.
- VIP Call, which provides specialhandling for key customers
- Automated Attendant, whichanswers calls automatically
- Queuing, which puts the caller
on hold and plays messages andmusic when no one is available.
The Panasonic KX-TDA HybridIP-PBX provides a variety of calldistribution patterns. Effective useof the different patterns AutomaticCall Distribution (ACD), Uniform CallDistribution (UCD), Priority Huntingand Simultaneous Ring can helpyou manage calls more efficiently.
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INTELLIGENT CALL REPORTING
11
Counter showseach status
ACD Monitor
INTELLIGENT CALL
REPORTING WITHKX-NCV200 ACD REPORTSERVER
ACD Report Server is designed tobring advanced call centre functionsto users of Panasonic KX-TDA HybridIP-PBX systems. This providesuseful functions such as real-time monitoring and call centreperformance reports, and agentlog-in.
REAL TIME MONITOR
ACD (Automatic Call Distribution)
MonitoringClearly knowing actual operatingperformance is vital to optimisinginformal call centre management.
The Panasonic ACD Report Server
lets supervisors monitor parameters,such as the number of active calls,agent status, queue status and agent/group performance.
REAL TIME ANALYSIS
The number of incoming/outgoingcalls and accumulated call datathat are monitored by the ACDReport Client can be viewed ingraph form. The user can alsocustomise the format and select thedata for producing graphs. These
performance graphs are capable ofchanging to reflect changes in theongoing status.
The following performance graphshows: -
1. Status of the ICD Group
2. Status of each agent
BUILT-IN VOICE MAIL
KX-NCV200 also offers useful VoiceMail function, as it is built on the sameplatform as TVM200 - providing acost effective call centre reporting-voicemail solution to small mediumenterprises
LOG REPORT
Panasonics informal call centresolution also provides a reportingfunction for the detailed analysisneeded to improve call centre
performance. This function allowsusers to create reports on callinformation. The followingreports are provided.
Trunk Call Report
Managers obtain call informationon trunks accumulated over a givenperiod.
System Report
A system report shows a summaryof the whole system accumulated
over a given time.Group Report
A group report shows a summary ofselected ICD groups. Supervisors canuse it to obtain statistics for each group.
Agent Report
An agent report shows a summaryof selected agents in the informalcall centre. Supervisors can use it toobtain statistics for each agent and toallocate resources.
Agent ID based ReportAn agent ID based report shows asummary of selected agents. Agentsare selected by Agent ID. Supervisorscan use the report to obtain statisticsfor each agent ID.
Example: Incoming Calls, Waiting Calls in Queue, Lost alls, Total Calls, Answered Calls, Logged-in Agents, etc
Agent LogReport
ACD Reports
Performance Graphs
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CORPORATE HEAD OFFICE LAN REMOTE BRANCH OFFICE
SWITCHINGHUB
KX-TDA HYBRID IP-PBX
PC
ROUTER ROUTER SWITCHING HUB
IP TELEPHONEEXTN. 101
IP NETWORK
DHCP SERVER
IP TELEPHONEEXTN. 102
DHCP SERVER
PCIP TELEPHONEEXTN. 103
IP TELEPHONEEXTN. 10
VOICE AND DATA CONVERGENCE
IP Telephony
Customers interested in graduallyevolving their businesses usingIP telephony can benefit from
the introduction of Panasonic IPtelephones (KX-NT136X andKX-NT26X) and IP Extension Card.
Based on the familiar DigitalProprietary Telephones, theKX-NT136X and KX-NT26X IPtelephones include the familiar onetouch feature access to:
- Call Hold- Conference Call- Call Transfer
- Call Forward and many more.
Using standard data-network cablingand supporting Power-over-Ethernet(PoE), Panasonic IP Telephony canreduce your installation cost aswell as make telephony availablewherever there is a datanetwork available.
The diagram above shows how thePanasonic IP telephones can be usedas extensions of the Hybrid IP-PBX
at the local office by connecting thelocal office LAN to the remote officeLAN avoiding the expense of anadditional Hybrid IP-PBX and theinstallation cost.
Panasonic IP Telephony is the perfectsolution for both office employees orremote workers / home workers.
IP SoftPhone Connectivity forMobile Professionals
Panasonics new KX-NCS8102X IPSoftPhone provides mobile businessprofessionals with access to thefull functionality of the PanasonicHybrid IP-PBX from any locationwith a laptop or PC and a broadbandconnection. With IP SoftPhone, yourlaptop becomes an extension of thePanasonic IP-PBX system enablingyou to initiate or receive calls from
home or wherever businesstakes you.
The IP SoftPhone also allows you tospeed dial work colleagues from any
location saving time and money.Other features include: -
- Recording of conversationsincluding conference calls ontoyour PC
- Dial Paste from Microsoft Outlook,Excel or other applications forquick and easy dialling
- IP Network Status indicator
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CUSTOMER SOLUTION FOR YOUR BUSINESS
1
Terminal Equipment Type KX-TDA2 00AL*2
Telephone*
SLT and PT
SLT
PT
IP-PT
DSS Console
CS
PS
Voice Processing System (VPS)
Doorphone
Door Opener
External Sensor
External Relay
Add-on Key Module
USB Module
*1 For the maximum capacity, a Memory Expansion Card (MEC) and / or M-TypePower Supply Unit may be required.
*2 For the maximum capacity, a Memory Expansion Card (MEC) and / or L-TypePower Supply Unit may be required.
*3 Expandable to 120 extensions per group.
* Expandable with memory expansion card (MEC)
Note : Please ask your dealer for maximum capacity and configuration.
MAXIMUM TERMINAL EQUIPMENT
Without WithMEC MEC
128 26
128 26
128 128
128 26
128
832
128
2
16
16
16
16
128
128 26
1
SYSTEM SPECIFICATIONS
Card Type KX-TDA200AL
Trunk Card 8
Extension Card 8
Total 10
For the majority of businesses, personal contact with the customer is asignificant factor for success. The telephone system is at the heart of allcommunications no matter how the communication is conveyed (via IP,by traditional telephony or by employing wireless technology).
What is crucial for businesses is quality and reliability. Panasonic providesa wide variety of solutions to cover any individual requirements.
Hospitality
Health Services
Customer Services SalesLogisticsLegal
MedicalRetailEducation
SYSTEM CAPACITY
Maximum Trunk and Extension Cards
The following number of trunk and extension cards c anbe installed in the Hybrid IP-PBX for expansion
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SYSTEM SPECIFICATIONS
System Features
Automatic Call Distribution (ACD) Automatic ISDN Setting (BRI) Automatic Route Selection (ARS) / Least
Cost Routing (LCR) Background Music (BGM) Budget Management Busy on Busy Call Park with Indication Call Pickup Group Call distribution by Caller ID Class of Servic e (COS) CTI (CSTA, TAPI)
Data Line Security Delayed Ringing Direct In Lines (DIL) Direct Inward Dialling (DID) Direct Inward System Access (DISA) Door-Phon e / Door Opener Echo Cancellation Extension Lock External Sensor/Relay for Alarm Notification
Emergency Call Existing APT / DPT Compatibilit y External BGM Flexible Numbering Plan (-digits) Floating Extension Greeting Message Host PBX Access Code Hunting Group Hurry-U p Transfer Incoming Group (Hunting Group) Intercept Routing - Busy / DND Intercept Routing - No Answer Intercept to Trunk
Line Monitor (CO) Main Processin g (MPR), Card / CS
software download Manager Function s Mobile Phone Integration Multiple Language Support Online Diagnostic s Operator Function s
PC Console / PC Phone PC Programming Paging Group Quick Setup Remote Alarm Notification Remote Extensio n Status Control
through DISA Remote Extensio n Lock Ring Group Special Carrier Access
Station Message Detail Recording (SMDR)
SMDR 2 Hour and 12 Hour Time Format SMDR Caller ID Printing System Memory Expansion Tenant Service Timed Reminder Time Service (Day / Night / Lunch / Break) Toll Restrictio n Trunk Group Uniform Call Distribution (UCD) User Group VIP-Call Visual Caller ID
Voice Mail (VM) Features
Automatic Configuration - Quick Setup Call Forwar ding to VM Callers Identification Notification to VM Email Integration*1
Intercept Routing to VM Telephone Display, Menu driven VM
operation Live Call Screenin g (LCS)
Remote PBX Data Control by VM VM Data Control by PBX VM (Digital / DTMF) Integration VM Group VM Mail Transfer VM Menu on the LCD*1
(KX-T7636 only)
Extension Features
-Party Conference with Broadcastingup to 32-Party
Absent Message Account Code Entry (Forced) Automatic Redial Boss - Secretar y Broadcasting Caller ID to Single Line Telephone Call Forwarding (All Calls, Busy,
Busy / No Answer, No Answer, Follow Me,From Incoming Group)
Call Hold Call Pickup (Directed, Group, DSS, Deny) Call Transfer (Screen ed, Unscreene d,
One-Touch Transfer, Transfer Recall) Conference (3-Party Conference, Multi Party
Conference, Unattended Conference) Dial Type Select ion Digital Duplex SP-phone Digital eXtra Device Port (DXDP) *2
(2DPTs in One Extension Port) Direct One-Touch Answer ing
Do Not Disturb (DND)
DSS Console Executiv e Busy Override Extension Directory Extensio n-to-Trunk Call Duration Time External Feature Access Flexible Buttons Hands-free Operation Handset / Headset Selec tion Large Telephone Display Features
with Back-lit LED control for CTI Log-In / Log-Out Message Waiting Multi-Lingu al Display Multiple Hop Call Forwarding ( steps) Music on Hold Off-Hook Call Announcement (OHCA)*2
Off-Hook Monitor One-Touch Dialling Paging (Deny, Paging Transfer) Paralle led Telephone (APT / DPT+SLT, DPT /
SLT+PS) Redial, Last Number Remote Station Control Special Carrier Access Speed Dialling - Personal / System Time and Date Display
Tone-Puls e Conversion Trunk Answer from Any Station (TAFAS) Walking Class Of Service (COS) Whisper OHCA (Off-Hoo k Call
Announcement) Wrap-Up eXtra Device Port (XDP)
DECT Features
Automatic Handover DECT CS on Digital Extension Port Headset Compatibility Incoming and Outgoing Call Log Telephone Display control via CTI*3
Wireless XDP Parallel Mode Vibrator Ring (KX-TCA2 6AL and
KX-TCA3AL only)ISDN Service Features
Advice Of Charge (AOC)
Call Hold (HOLD) Calling Line Identificatio n Restrictio n (CLIR) Calling Line Identificatio n
Presentation (CLIP)
Completion of Calls to Busy
Subscriber (CCBS) Connec ted Line Identificatio nPresentation (COLP)
Connec ted Line Identificatio nRestriction (COLR)
Direct Dialling Inward (DDI) ISDN 3 Party Conference (3PTY) ISDN Call Forward (CFU / CFNR / CFB) ISDN Call Transfer (CT) ISDN Extension Malicious Call Identification (MCID) Multiple Subscriber Numbers (MSN)
Networking Features
Alternate Routing ARS with VoIP Call Log (Public Call through
Private Network) Caller ID to SLT (Public Call through
Private Network) Centralise d Voicemail DISA Call to the Network
Network Busy Lamp Field (BLF)* 3 Network Closed Numbering
Network Direct Station Selection (NDSS) Network ICD Group Private Network to Public Network Public Network to Private Network QSIG Connection Speed Dial Name (Public Call through
Private Network) Tandem Connect ion Tie Line Transfer to Network PBX Virtual Private Network (VPN) VolP Network
Built-in Hotel Features
Call Billing for Guest Room Remote Wake-Up Call Room Status Control SMDR for Extern al Hotel Applicatio n
DPT: Digital Proprietary Telephone
APT: Anal ogue Proprietary TelephoneSLT: Single Line Telephone
PS: Portable Station
*1 When the KX-TDA Hybrid IP-PBX is integrated with a
KX-TVM0 or KX-TVM200 Voice Processing System.
*2 This feature is unavailable with the KX-NT136.
*3 Optional software required
* Note: All these features in this feature list are
supported on MPR Version 3.x
FEATURE LIST
1
DIGITAL, IP TELEPHONES AND EXPANSION UNITS
Alphanumeric Display
(Lines x Characters)
Tilt-Angle Adjustment
Display-Contrast Adjustment
Backlit
Feature Access Keys for Display
Programmable CO Keys with
Dual-Colour LED
Direct Station Selection (DSS) Keys with
Busy Lamp Field (BLF)
Navigator Key
Message/Ringer Lamp
Hands-Free Speaker Phone
Speaker-Phone (Monitor) Volume Control
Handset Volume Control
Ringer Volume Control
Off-Hook Call Announcement (OHCA)Whisper OHCA
USB Module (KX-T7601) Connectable
Digital eXtra Device Port (DXDP)
Optional Headset (KX-TCA89) Compatible
Ethernet Ports
Station Speed Dial Numbers
Wall Mount
IEEE 802.3af Power over Ethernet (PoE)
IP Phone6 x 2
Steps
Levels
2
12 Levels
Levels
Levels
-
-
-
2
10
White
Expansion Unit-
Steps
-
-
-
-
60
-
-
-
-
-
-
-
-
-
-
n/a
-
-
Black or White
IP Phone1 x 16
2 Steps
3 Levels
-
-
8
-
12 Levels
Levels
Levels
-
-
-
1
10
Black or White
* 36 programmable keys are available when the optional 12 programmable add-on module (KX-T7603X) is selected. ** Can be assigned to programmable key.
Expansion Unit-
Steps
-
-
-
12
**
-
-
-
-
-
-
-
-
-
-
n/a
-
-
Black or White
Digital Phone6 x 2
Steps
Levels
2 (36*)
**
12 Levels
Levels
Levels
n/a
10
n/a
Black or White
Digital Phone3 x 2
Steps
Levels
-
2
**
12 Levels
Levels
Levels
-
n/a
10
n/a
Black or White
Digital Phone1 x 16
2 Steps
3 Levels
-
-
12
12 Levels
Levels
Levels
-
-
-
n/a
10
n/a
Black or White
TypeDisplay
Keys Audio
Audio
Connection
Others
Colours
KX-NT136X KX-NT26X KX-T7636AL KX-T7630AL KX-T7667AL KX-T760AL KX-T7603X
-
8/6/2019 Kx-tda200al Hybrid Ip-pbx System
16/16
Head Office NSWAustlink Corporate Park1 Garigal RoadBELROSE 208PH: (02) 9986-700FAX: (02) 9986-70
Design and specificat ions are subje ct to change without
notice. KX-TDA200_09_2007 Printed in Australia.
For further information or the locationof your nearest Panasonic AuthorisedDealer, please telephone PanasonicCustomer Care Centre on 132 600