KwikComfort® Financing Credit Card Program

Understanding yoUr cUstomers

Financing can benefit all customers, and here’s how:

1) cash management – I like to take advantage

of special financing offers and save my on-hand

cash for other things.

2) Upgrades – I want to use financing to purchase a

better product than I cannot get with on-hand cash.

3) Budgeting – I need to use financing to make

a purchase at this time.

By understanding that there are these three types of

customers, it is important to remember the guiding

principles of offering financing:

•Presentfinancingtoeveryconsumer

every time, early in the sales process

in a clear and transparent manner.

•Givetheconsumerchoices.Letthem

choose the promotional plan that works

best for them.

Benefits of financing

Provide a variety of financing options to your

customers by offering the Rheem KwikComfor t ®

Financing credit card program. This program helps

your customers get the Rheem home system they

need on a convenient monthly payment plan* that

fits their budget.

*Subject to credit approval

How financing benefits contractors:

•Increasesalesopportunities

•Selllargerpurchases

•Attractmoreconsumers and broaden consumer base

•Offerconsumerspeaceofmind

•Createconsumerloyalty and repeat business

The Rheem KwikComfort® Financing credit card

program is designed to do one thing: help you

increase sales by making it even easier for your

customers to get their new Rheem product. We’ve

added features and benefits that will appeal to you

and your customers. Plus, our sales staff is here to

give support and make the financing process as

streamlined as possible.

rHeem sales sUpport

The Rheem KwikComfort® Financing credit card program offers a wide range of financing options and benefits to your

customers. But just as important, we’re focused on supporting you, the contractor.

training

•Howtousefinancingtosellvs.repair

•HowtousemarketingtoolsforROIselling

•Howtoexecutein-homecustomerexperience

solution-based selling

•IntegratingKwikComfort® Financing into the sales process

•Understandingthetruecostofcredit

•Sellingtocustomersbasedontheirneeds

point-of-sale processing

•Instantapplications

•Creditlineincreases upon customer request*

Higher ticket sales

•Paymentestimator

•Trainingcourses

*Subject to credit approval

lead generation

•Customerlist

•E-mailcapture

•Businesslocator

program management

•Comprehensivereporting

•Monthlystatements

•Supplyorders

•Userpermissions

rHeem sUpports yoU witH:

HELPING YOU CLOSE SALES SALES TEAM F CUS

SOLUTION-BASED S

ELLIN

GTR

AIN

ING

SUPPORT

S

RHEEMCONTRACTORS

RHEEM/SYNCHRONY

FINANCIALSALES TEAM

BUSINESSCENTER

SOLUTION BASED SELLING

SUPPORT

TRAINING

completing a Homeowner credit application

Whether in your office or in their home, completing a homeowner credit application has never been easier. choose from 3 different application submittal options.

1.MobileAppOnline(Recommended)for instant

credit decisions

2. Paper application by phone for credit decisions

in60to90seconds;byfaxforcreditdecisions

in 15 minutes

3.BusinessCenterOnline(Requiresaprinter

tocompleteapplication)

For more information on these application submittal

options,seetheQuickReferenceGuideavailableon

the KwikComfor t ® FinancingpageatMyRheem.com.

Key contacts

merchant services Hotline: 888-222-2176

(Hours:Monday-Saturday8:00am-11:00pmET,

Sunday11:00am-9:00pmET)

follow the prompts for assistance with:

•Submittingacustomerapplicationbyphone

•Obtaininganauthorizationcodeforasale

•Cardholderaccountlookup

•Fundingverificationanddateofsaleposting

•Generalquestions

additional contact information:

fax line for application and/or funding:

888-222-2986

customer service Hotline for account Holders:

800-250-5411

selling and marketing tools for your Business:

toolbox.mysynchrony.com

training courses and Videos for your staff:

www.mysynchrony.com/learningcenter

enroll in tHe KwiKComfort ® finanCing

credit card program

Start offering financing to your customers today!

To enroll in the program, visit the KwikComfort®

Financing pageatMyRheem.com.Youwillbeable

to fill out an online application or call 888-222-2176

to enroll.

RheemHeating,Cooling&WaterHeating1100AbernathyRoad,Suite1400•Atlanta,GA30328

CreditisextendedbySynchronyBank.Rheemmanufacturesresidential&commercialheating,coolingandwaterheatingproducts.In keeping with its policy of continued progress and product improvement, Rheem reserves the right to make changes without notice.

PrintedintheU.S.A.1/15QGFormNo.M11-1600Version2DealerBrochure