KVH Carrier Solutions

KVH Carrier Solutions

Relax, We Have Japan Covered

Asia’s Information Delivery Platform

With Japan being the world’s third largest economy, and Tokyo consisting of 35 million people in the largest metropolitan economy in the world, this market undoubtedly has boundless opportunities for the taking. The question is how to enter this market without local language capabilities or in-depth local market knowledge. Over 30 international carriers operating in Japan will attest to a simple answer: KVH

Working with KVH means you can speak your language and use your currency when doing business in Japan. This includes working with a fully bilingual Service Desk and Operations team in Japanese and English, who are managing and monitoring your networks on a 24x7 basis, as well as developing contracts and service notifications that you can actually understand.

What’s more, we offer access to every building in Japan via KVH’s own domestic fiber network in Tokyo, Osaka, Yokohama and surrounding areas. When your solution is designed it can be installed in 2 or 6 week intervals and handled by our remote hands service, meaning your solution is up and running, no matter where you or your business is operating.

It’s that easy.

As for the network itself, it also expands connectivity across Asia and leverages our points of presence (POPs) in Tokyo, Osaka, Singapore, Hong Kong, Seoul, Busan, and Chicago. Put simply, we’re everywhere you need us to be.

In addition to offering industry-renowned networks, we act as your one stop shop for all Asia-based operations with smart and remote hands services, colocation, and hosting facilities, ensure rapid on-demand delivery of on-net network services, and provide the Professional Services to deliver an information platform that manages your needs as cost efficiently as possible.

It is for all these reasons and more that we can tell customers to Relax, We Have Japan Covered.

KVH: Let’s Simplify the Equation

Online Pricing Portal for Instant Quotes, Orders, Updates and Billing

Carrier Neutral Data Centers

Ethernet of Your Choice

All Leased Line Needs Covered

LNS/DTFS/ITFS/SIP & DID Voice Services

Outsource Your Japan Operations Requirements - OaaS

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Say good bye to time wasted on manual processes and complex Excel sheets. Let us make it easy for you.

The KVH Portal allows customers to instantly obtain the price of a Japan-based service via its online pricing tool. You can rapidly quote, order, view delivery updates and receive your bill without the need of any manual intervention*. When you need it, we are there to support every step of the way. Simply hit the ‘Support’ button or call your designated Sales Representative.

It’s a simple 4-step process:

CustomizableQuotes can be customized according to your preferred currency and contract length

ComprehensiveIncludes the initial and monthly costs to provide a clear overview of expenses

SharablePrint your quote straight from the KVH Portal or download it to a PDF file

On-demandEnter your specifications for a pricing quote or even upload your own specifications in Excel format at any time for our Sales Representatives to review

FlexibleWe offer as many solutions as possible, allowing you to then filter according to your needs

Quotes are:

KVH Portal: Instant Price Estimates and Information

* Some functions will be released in phases over the next 12 months

KVH Co., Ltd. www.kvh.co.jp/en [email protected] Copyright KVH Co., Ltd. 2012

KVH’s carrier neutral data centers allow you the flexibility to maintain, operate, and rationalize current points of presence, backed by stringent SLAs and 24x7 remote & smart hands support.

KVH owns and operates its own data centers across Japan and international POPs in Hong Kong, Singapore, Chicago, Sydney, Seoul, and Busan. Purposely built to serve customers with the highest quality requirements, KVH data centers comprise of highly secure and robust infrastructure that provide the optimal power efficient environment.

Strategically located on a different tectonic plate to TDC1

Geographically located to provide ultimate resiliency to TDC1

Opened 2011

4,000m² server room capacity

Satisfies Uptime Tier 4 requirements (upon customer requirements)

Latest advanced seismic isolation system – PML = 2.6% (one of the lowest in Japan) 1.8 kW per m2 of critical load

Annual PUE < 1.5

16,000m² in computing capacity possible

KVH Carrier Neutral Data Centers: Demand the Best

Tokyo Data Center 2 (TDC2)

Tokyo Data Center 1 (TDC1)Central Tokyo

Ecosystem of financial players

Simple cross connect to your customers

Removes unnecessary network and infrastructure

Opened 2003

7,600m² server room capacity

Satisfies Uptime Tier 3 requirements

Complete mechanical and electrical redundancy (2N)

850W per m² of critical load

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Our Carrier experts help you to choose which Ethernet platform addresses your challenges and implement flexible solutions to support your decisions. KVH Ethernet services comprise of the following product lines:

Ethernet Private Line

Ethernet Any-to-Any

Ethernet Leased Line

Ethernet High Bandwidth Point-to-Point

KVH Solutions: Your Choice of Ethernet

Ultra Low Latency Ethernet Private Line: KVH Ether-MAN PlusDue to our unique network architecture, KVH Ether-MAN Plus is the fastest network in metropolitan Japan, providing guaranteed bandwidth connectivity with the lowest latency to all the major districts. Delivering highly reliable pseudo wire technology, this end-to-end connectivity service replicates the exact features of an Ethernet leased line service, but with the scalability and cost efficiencies of next generation networks.

Wide-Area Ethernet: KVH Ether-MAN EXKVH Ether-MAN EX is a Japan-wide Multipoint-to-Multipoint connectivity solution and enables you to connect multiple locations through a simple Ethernet interface.

Point-to-Point Gigabit Leased Line: KVH SmartGiga Leased LineKVH’s SmartGiga Ethernet Leased Line Services deliver high-speed, multi-gigabit class leased line services with minimal lead time and competitive pricing. KVH SmartGiga can be easily upgraded and supports a variety of service protocols via OTN (Optical Transport Network) technology.

Ethernet Leased Line ServiceKVH Ethernet Leased Line Services are offered in speeds ranging from 10Mbps to 10Gbps, and are available as Point-to-Point and Point-to-Multipoint connectivity solutions. These services are deployed using a media converter.


Ethernet Service Menu and Specifications

Ethernet Leased Line (Ethernet)

Service Category Economy (Unprotected) Standard (Protected)

Speed & Interface 10base-T (10Mbps), 100Base-TX, 1000Base-LX/SX/T, 10GBase-LR

10Base-T (10Mbps), 100Base-TX, 1000Base-LX/SX, 10GBase-LR

Topology Point-to-PointPoint-to-Multipoint

Point-to-Point

Service Areas Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe

Options Jumbo Frame Transparency Service Jumbo Frame Transparency Service

KVH Solutions: Your Choice of Ethernet

KVH NetworkPropagation Delay = 25km x 5us = 125usSerialization Delay = 400us x 1 port = 400usProcessing Delay = 100us (assumption)

Other Carrier NetworkPropagation Delay = 25km x 5us = 125usSerialization Delay = 400us x 5 ports = 2000usProcessing Delay = 100us (assumption)

The FactsUnlike other carriers, KVH’s network is strategically designed to use as few media converters and network devices as possible to bring you connectivity with minimal hops and optimal network speed and performance.

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Circuit EmulationPrivate Line

Point to PointPrivate Line

Aggregation National

Interface T1: G.703, E1: G.703 10Base-T, 100Base-TX, 1000Base-SX / LX, 1000Base-T

10Base-T, 100Base-TX, 1000Base-SX / LX, 1000Base-T

10Base-T, 100Base-TX, 1000Base-SX / LX

Speed T1: 1.544Mbps, E: 2.048Mbps

1M, 2M, 3M, 4M, 5M, 6M, 7M, 8M, 10M, 20M, 30M, 40M, 50M, 60M, 70M, 80M, 100M, 200M, 300M, 400M, 500M, 600M, 700M, 800M, 900M

1M, 2M, 3M, 4M, 5M, 6M, 7M, 8M, 10M, 20M, 30M, 40M, 50M, 60M, 70M, 80M, 100M, 200M, 300M, 400M, 500M, 600M, 700M, 800M

1M, 2M, 3M, 4M, 5M, 6M, 7M, 8M, 10M, 20M, 30M, 40M, 50M, 60M, 70M, 80M, 100M, 200M, 300M, 400M, 500M, 600M, 700M, 800M

Class Single / Dual Single / Dual Single / Dual Single

Topology Point-to-Point Point-to-Point Point-to-Multipoint Point-to-PointPoint-to-Multipoint

Maximum Frame Size

1526 bytes Single: 1530 bytesDual: 1536 bytes

Tail end: 1536 bytesHead end: 1540 bytes with 802.1q tag

1522 bytes

Service Areas Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe (via KVH-owned network)

Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe

Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe

Nation-wide

Options • Network Terminating Unit PSU Redundancy

• Network Terminating Unit PSU Redundancy• Link Pass Through• End-to-End Latency SLA and Latency Monitoring Portal

• Network Terminating Unit PSU Redundancy• End-to-End Latency SLA and Latency Monitoring Portal

N/A


Equipment Options

Ethernet Service Menu and Specifications (Continued)

Single (Unprotected) Dual (Protected)

Size (H x W x D) 38.1 x 158.8 x 203.2mm 44 x 483 x 279mm 66.5 x 445 x 230mm

Maximum Weight Less than 2kg 3.5kg 5.41kg

KVH Leased Line Services: Still Going Strong!

Wide Variety of Services KVH Leased Line Service is a point-to-point connectivity solution delivered over KVH’s optical fiber networks configured with SONET (Synchronous Optical Network), and can be tailored to meet specific business needs.

All SpeedsT1, E1, DS3, STM-1, STM-4, STM-16

High ReliabilityThe KVH Leased Line Service ensures reliable, ultra low latency and secure high-speed data communications. With our network ring configuration, traffic can be automatically re-routed within 50 milliseconds in the event of a transmission failure, providing instantaneous restoration and continuous availability.

Comprehensive Service Level Agreements (SLAs)All service variations are covered by competitive SLAs including guarantees on both Service Delivery and Fault Handling. Guaranteed Bandwidth and Options to Select Redundancy TypesKVH provides a wide array of network speeds and configurations to suit your specific business needs. Offered in speeds ranging from 1.5Mbps to 1Gbps, KVH Leased Line Services use SONET or WDM customer premise equipment that is capable of accommodating multiple circuits to support future bandwidth expansion.

Fully Comprehensive Manned Monitoring System

KVH provides complete bilingual support from on-site engineers in Japanese and English 24 hours a day, 365 days a year.

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Hi-speed/Ultra High-speed Digital(T1, E1, SONET/SDH, Fiber Channel)

Service Category Standard Economy

Speed & Interface 1.5Mbps (T1) 2.0Mbps (E1) 45Mbps (DS3) 155Mbps (OC3/STM1) 622Mbps (OC12/STM4) 1G Fiber Channel SM/MM 2G Fiber Channel SM/MM 2.4Gbps (OC48/STM16)10Gbps (OC192/STM64)

1.5Mbps (T1)

Topology Point-to-PointPoint-to-Multipoint

Point-to-PointPoint-to-Multipoint

Service areas Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe

Service Menu and Specifications


KVH Voice Solutions: Your Choice of Voice Services

KVH Voice ServicesLNS, DTFS, ITFS, SIP, Call Forwarding, CLI Detection

ISDN/PRI and IP-based Services Across JapanKVH VoiceLINE is available as either an ISDN or IP-based service to provide a choice that matches your system requirements. You can minimize disruption to your business workflow by keeping your current phone numbers using the number portability option. Additionally, KVH OAB-J (03, etc.) can be provided in Tokyo 23 wards, Yokohama, Kawasaki, Chiba, Tama, Narita, Osaka, and Kobe.

DID and Japan TerminationWith IP and TDM based technologies KVH can reduce Japan termination costs, allowing you to offer a competitive global solution to your customers.

Competitive and Flexible Pricing PlansKVH provides tailored solutions according to the corporate needs of each customer and offers flexible pricing options, with billing divided into intervals of 1 second, 1 minute and 3 minutes for both domestic and international call services. With KVH VoiceLINE Service, you can significantly save on communication costs due to the KVH service pricing model and low cost of MRC.

High Quality and ReliabilityDelivered over KVH’s reliable and secure ultra low latency fiber optical network, KVH VoiceLINE is capable of carrying integrated voice and data calls to and from domestic, international, mobile, and 0120 toll-free numbers to ensure high quality voice communications. For guaranteed service quality, KVH SLAs include Service Delivery Guarantees, Service Availability Guarantees and Fault Handling Guarantees.

Quick ImplementationKVH VoiceLINE has a standard delivery lead time of 1.5 months, with additional services and bandwidth provisional in as few as 5 days.

Range of FunctionsKVH’s voice services include outbound/inbound configuration, set-up for outgoing caller identification, and grouping configuration. In addition, KVH offers dial-in numbers, forwarding functionality for incoming calls, and toll free numbers.

Full Bilingual SupportComprehensive 24x7 monitoring and bilingual (English/Japanese) customer support with dispatch maintenance services available.

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VoiceLINE IP VoiceLINE ISDN

Technology SIP SIP TDM

Interface 10Base-T 100Base-TX PRI (23B+D, 1.5Mbps)

Minimum Contract Unit

1 circuit + 8 channels 1 circuit + 80 channels 1 circuit

Maximum Channel80 channels

* Additional option is purchased separately (8 channels)

320 channels

* Additional option is purchased separately (80 channels)

24 channels

* 23 channels can be used for telephone conversations

Service Number OAB-J OAB-J OAB-J

Number Display

City CONTACT

Global CONTACT

DR CONTACT

Service AreaTokyo 23 wards: 03, Tama: 042, Chiba: 043, Kawasaki: 044, Yokohama: 045, Narita: 0476

Tokyo 23 wards: 03, Tama: 042, Chiba: 043, Kawasaki: 044, Yokohama: 045, Narita: 0476

Tokyo 23 wards: 03, Tama: 042, Chiba: 043, Kawasaki: 044, Yokohama: 045, Narita: 0476, Osaka: 06, Kobe: 078

Service Menu and Specifications


KVH Solutions: Summary

Network Solution

EconomyUnprotected Last Mile / Resilient KVH Core

Protected Last Mile / Resilient KVH Core

Leased Line

T1

DS3, STM-1, STM-4, STM-16

Ethernet Leased Line

10 & 100mbit

1gbit & 10 gbit

SmartGiga 1gbit & 10 gbit

Ether-MAN PLUS All Speeds

Customer Equipment Type

Media Convertor

Atrica

Leased Line Ethernet Leased Line Ether-MAN Plus

Network Layer Layer 1 Layer 1 Layer 2

Platform SDH SDH MPLS

Configuration Point-to-Point Point-to-Point Point-to-PointPoint-to-MultiPoint

QoS Transparent Transparent Transparent

Bandwidth T1, DS3, STM-1, STM-4, STM-16 10Mbs, 100Mbs or 1Gbs, 10Gbs 1Mbs to 1Gbs

MTU (Maximum Transmission Unit)

T1 = 1530 byteAll other speeds = 9200 byte

10/100 = 1530 byte1/10gbit = 9200 byteSmartGiga 1/10gbit = 9200 byte

1530 byte

KVH Service Matrix

Resiliency Types

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KVH Global Solutions: KVH Ultra Low Latency International Network

KVH’s capabilities extend beyond the borders of Japan in delivering end-to-end managed network services around the globe.

Our ultra low latency Global EtherWAN network extends to other major capital markets, including Chicago, Hong Kong and Singapore, and is especially suitable for global financial trading participants who require low latency connectivity to trading venues and other trading participants.

14 day delivery time for on-net services

Instant access to trade

Latency monitoring via live portals

Ultra low latency in support of time-sensitive applications

Resilience through using diverse cable routesand local tails

Global market reach, with connections into the major financial markets: Tokyo, China (Shanghai, Hong Kong), Singapore,Taiwan, Korea, USA (Chicago, NY), London

Single point of contact for management of circuits and network devices, providing a truly managed global network solution

Strong cost performance

7x24 Bilingual Service Desk Support in Japanese and English


Outsource Your Japan Requirements: Relax, KVH will Make it Easy

Managing multiple vendors requires further resources, expenses, and time, which could alternatively be spent on your core areas of business. With each vendor wanting to push for their own products and area of expertise, there is also no guarantee that you’re receiving the best possible solution for your business.

KVH is an agnostic service provider, meaning we have no bias, and simply give you a packaged solution made up of the best services and products available.

Operations as a service

Infrastructure as a service

Consolidation of supplier contracts

Migration and replacement of “high cost” 3rd party services

Optimised pricing structures through V-POP deployment

Optimal market price and quality through month on month benchmarking

Removal of 3rd party management overhead

Harmonisation of service levels

As part of the KVH One Stop Shop Partnership, we offer:

There to make it is easy for you to focus on your customer

Operations and Infrastructure as a service, delivering 24x7 bilingual support & Incident management with one bill and reconciliation

Supplier negotiation and procurement, with world class data centers supporting V-POP deployment

Uniquely carrier agnostic supporting ISP, Ethernet, and SONET

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KVH Global Offices

Singapore KVH (Singapore) Pte Ltd.Soho 2 @ The Central12 Eu Tong Sen Street, #08-170059819 SingaporePhone: +65 6590-9008

Hong Kong KVH Co., Ltd. Branch Office Room 2604, 26/F.,C.C. Wu Building,3020308 Hennessy Road,Wanchai, Hong KongPhone: +852 9220-0105

Shanghai, China KVH Information System (China) Co., Ltd.606 of 6F, Bund Center,222 Yan An Road East,Shanghai 200002, ChinaPhone: +86 21-6335-1212

Chicago, U.S.A. KVH Services LLC141 W. Jackson BoulevardSuite 3810Chicago, Illinois 60604U.S.A.Phone: +1 312-465-2485

Seoul, Korea KVH Korea Ltd. 10Fl., Jaram building, 566Dohwa-Dong, Mapo-Gu,Seoul, South KoreaPhone: +82 2-1661-4801

Japan(Headquarters)

TokyoSumitomo Fudosan Tamachi Ekimae Building,3-1-35 Shibaura, Minato-Ku, Tokyo 108-0023 Phone: +81 (0)3-4560-4800

TokyoAkasaka DS Building, 8-5-26 Akasaka Minato-ku, Tokyo107-0052

Yokohama12F Queens Tower A, 2-3-1 Minatomirai, Nishi-ku, Yokohama220-6012Phone: +81 (0)45-670-4411

Osaka7F Epson Osaka Bldg. 3-5-1 Bakurou-machi, Chuo-ku, Osaka 541-0059 Phone: +81 (0)6-6258-7070


Twitter: @kvh_jp

Blog: www.blog.kvh.co.jp

LinkedIn: company/kvh

Youtube: kvhdigitalmarketing

Website: www.kvh.co.jp

KVH Co., Ltd.

Tokyo

Yokohama

Osaka

Shanghai

Singapore

Hong Kong

Seoul

Chicago

KVH Carrier Solutions

Technology

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