KTC: Performance 1Q19€¦ · KTC Branch KTB Acquisition Channels - New Application Others:...
Transcript of KTC: Performance 1Q19€¦ · KTC Branch KTB Acquisition Channels - New Application Others:...
3,316,138 accounts
Total Membership
(as of March 31, 2019)
KTC: Performance 1Q19
2
KTC Story
Consumer Finance Industry & KTC Portfolio Performances
Credit Card Marketing Program
Personal Loan Marketing Program
KTC Story
3
Total Portfolio
7.2%
Card Spending
10.4%
NPL
1.2%COF
2.9%
Net Profit
31.5%
Personal loan
8.2%
Credit card
6.8%
0.8%
Credit card
1.0%
Personal loan
(YoY)
(YoY)
(%YoY)
(YoY)
NIM
15.4%
2014 2015 2016 2017 2018 1Q19
Thai Institutional Holding 62.87% 72.01% 67.23% 57.03% 58.10% 58.01%
Thai Individual Holding 29.32% 21.87% 22.45% 35.47% 38.20% 37.42%
Foreign Holding 7.81% 6.12% 10.33% 7.51% 3.71% 4.57%
Total Number of Shareholders 3,125 3,426 3,815 4,376 12,344 11,451
5Source: TSD
Top 10 Shareholders (as of Mar 31, 2019)
KTB
Foreign
49.45%
4.57%
Thai Institutional
Thai Individual
8.56%
37.42%
• Incorporated in 1996 as a credit card servicing subsidiary company of Krungthai Bank PLC
• In July 2002, KTB sold the credit card portfolio to KTC which subsequently transformed KTC into a full consumer finance company and later listed on the SET in October 2002
1 KRUNG THAI BANK PUBLIC COMPANY LIMITED 49.45%
2 MR. MONGKOL PRAKITCHAIWATTANA 16.73%
3 THAI NVDR 5.14%
4 MR. SATAPORN NGARMRUENGPONG 4.98%
5 MS. CHANTANA JIRATTITEPAT 4.82%
6 SOUTH EAST ASIA UK (TYPE C) NOMINEES LIMITED 1.56%
7 MRS. MANEERAT NGARMRUENGPONG 0.88%
8 MR. KIATINUN DENPAISAN 0.80%
9 MAYBANK KIM ENG SECURITIES (THAILAND) PLC 0.69%
10 MS. RAWISARA NGARMRUNGSIRI 0.62%
6(As of March 31, 2019)
Credit Card
Personal loan
Others (Circle Loan and miscellaneous)
% of Total Revenue
Credit Card
Personal loan
Others (Circle Loan and miscellaneous)
% of Total Receivables
Consumer Finance Industry & KTC Portfolio Performances
Credit Card
Personal Loan
Consumer Finance Industry &
KTC Portfolio Performances
7
Pico
Finance
Nano
Finance
Credit card Personal loans Nano Finance Pico Finance
Minimum
income THB15,000 - - -
Interest rate
and fees18% 28% 36%
Maximum
credit line100,000 100,000
Type of loanMultipurpose
Unsecure
Multipurpose
Unsecure
Business Related
Unsecure
Multipurpose
Secure or Unsecure
Service area Nationwide Nationwide Nationwide Provincial
Regulator Bank of Thailand Bank of Thailand Bank of Thailand Ministry of Finance
5x (income ≥ 30K)
1.5xIncome < 30K
limited to 3 lenders(income 15 – 30K)1.5x
3x (income 30 – 50K)
5x (income ≥ 50K)
amount up to 50,000
amount over 50,000
36%
28%
8
14.0% 14.5%16.4% 17.7% 18.9% 19.9% 20.5% 20.9% 21.8% 22.2%
0.81 0.91 1.07 1.20 1.31 1.39 1.49 1.57 1.73
0.44
5.64 5.99
6.54 6.75 6.93 7.01 7.25 7.53 7.95
1.97
2010 2011 2012 2013 2014 2015 2016 2017 2018 1Q19
Total Credit Card Spending & Private Consumption Expenditure
Total Credit Card Spending of Industry Private Consumption Expenditure Total Credit Card Spending of Industry (%)
Baht Trillion
8.9%
3.8%
CAGR (%)
PCE
Card Spending
CAGR (%)
9Source: BoT & NESDB
10Source: BoT & KTC
2.102.17
2.39
2.21
2.35
2016 2017 2018 1Q18 1Q19
Million Cards
2016 2017 2018 1Q19
49% 40% 37% 36%
2%4% 5% 6%
34%
38% 34% 42%
16% 17% 24% 16%
Others
Direct Sale & Telesale
KTC Branch
KTB
Acquisition Channels - New Application
Others: Printing Media Insertion, Marketing Events, Internet, Corporate Alliance, Take One Partner, Network Management, and others
51.2%
47.5% 47.9% 48.0%48.8%
52.5% 52.1% 52.0%
10.4% 10.7% 10.8% 10.5%
2016 2017 2018 1Q19
Commercial Banks Non-Banks KTC
Market ShareMarket Share
6.1%
1.0%
8.7%
9.0%
11.1%
3.5%
10.1%
6.4%
2016 2017 2018 1Q19
Industry KTC
%Growth (YoY)
1111Source: BoT & KTC
165,404176,777
193,101
44,475 49,091
2016 2017 2018 1Q18 1Q19
Baht Million66.1% 65.3% 65.2% 65.7%
33.9% 34.7% 34.8% 34.3%
11.1% 11.2% 11.2% 11.2%
2016 2017 2018 1Q19
Commercial Banks Non-Banks KTC
Market Share
6.9%5.7%
10.0%
8.6%
13.4%
6.9%9.2%
10.4%
2016 2017 2018 1Q19
Industry KTC
%Growth (YoY)
%NPL (90dpd) 2015 2016 2017 2018 1Q19
Industry 3.09% 2.84% 1.92% 1.81% 2.02%
Commercial Bank 3.95% 3.69% 2.39% 2.17% 2.46%
Non-Bank 1.72% 1.54% 1.21% 1.26% 1.36%
KTC 1.35% 1.22% 1.12% 0.99% 1.04%
Portfolio Quality
12Source: BoT & KTC
98.8%
98.9%
99.0%
98.9%
99.0%1.22%
1.12%
0.99%
1.14%
1.04%46,195
48,338
51,062
45,317
48,413
1.9% 1.6% 1.5% 1.6% 1.4%
2016 2017 2018 1Q18 1Q19
<= 90 Days > 90 Days Delinquency
Baht Million
60.6% 59.9% 60.5% 60.2%
39.4% 40.1% 39.5% 39.8%
12.8% 12.3% 12.2% 12.5%
2016 2017 2018 1Q19
Commercial Banks Non-Banks KTC
Market ShareMarket Share
8.0%
9.4%
6.2%
7.9%
11.5%
4.6%5.6%
6.8%
2016 2017 2018 1Q19
Industry KTC
%Growth (YoY)%Growth (YoY)%Growth (YoY)
13Source: BoT & KTC
2016 2017 2018 1Q19
38% 32% 37% 31%
1%3%
4%4%
58% 61% 58% 63%
3% 4% 2% 2%
Others
Direct Sale & Telesale
KTC Branch
KTB
Acquisition Channels - New Application
Others: Internet, Marketing, Events, and Others
20.4% 18.9% 18.7% 19.7%
79.6% 81.1% 81.3% 80.3%
6.7% 6.7% 7.1% 7.0%
2016 2017 2018 1Q19
Commercial Banks Non-Banks KTC
Market Share
2.6%
4.6%
5.3%
8.5%
9.5%
4.3%
11.6%12.8%
2016 2017 2018 1Q19
Industry KTC
%Growth (YoY)
818,068852,915
951,882
857,613
967,059
2016 2017 2018 1Q18 1Q19
Number of Accounts
%NPL (90dpd) 2015 2016 2017 2018 1Q19
Industry 5.17% 3.14% 2.50% 2.54% 3.49%
Commercial Bank 5.01% 4.08% 3.02% 2.97% 4.89%
Non-Bank 5.33% 2.32% 2.10% 2.22% 2.16%
KTC 1.04% 0.94% 0.76% 0.76% 0.78%
47.0%43.9% 43.5%
48.8%
53.0%56.1% 56.5%
51.2%
6.6% 7.0% 7.0% 5.4%
2016 2017 2018 1Q19
Commercial Banks Non-Banks KTC
Market Share
4.6% 6.4%8.2%
39.0%
18.2%
12.7%
8.3% 8.2%
2016 2017 2018 1Q19
Industry KTC
%Growth (YoY)
14Source: BoT & KTC
Portfolio Quality
99.1%
99.2%
99.2%
99.2%
99.2%
0.94%
0.76%
0.76%
0.82%
0.78%
21,959
24,757
26,821
24,469
26,483
2.5% 2.3% 2.2% 2.1% 1.9%
2016 2017 2018 1Q18 1Q19
<= 90 Days > 90 Days Delinquency
Baht Million
*
* Starting in February 2019 BOT includes Car Title Loan into the Personal loan amount. Retroactive data was not provided.
15
Key B/S Figures Fund Usage
Remaining Term (ST & LT)
≤1Y16%
>1Y - 5Y50%
>5Y -10Y34%
8,005
25,405
17,145
Average Duration = 3.89 yrs.
68.373.6
79.676.2
58.061.1 63.3
58.251.1 53.4 54.1
50.6
10.3 12.616.4 17.9
5.624.85
3.873.25
2016 2017 2018 1Q19Assets Liabilities Interest Bearing Debt Equity D/E
Baht billion
19% 19% 16%6%
81%81% 84%
94%
51.153.4 54.1
50.6
3.1% 3.1% 2.9% 2.9%
2016 2017 2018 1Q19
Short-term loans Long-Term Loans Debenture Cost of fund
Baht billion
Total Credit Line = 29,540 MB → KTB = 18,030 MBOthers = 11,510 MB
KTC rating : A+ by TRISKTC rating : A+ by TRISKTC rating : A+ by TRISKTC rating : A+ by TRISKTC rating : A+ by TRISKTC rating : A+ by TRISKTC rating : A+ by TRISKTC rating : A+ by TRIS
16
Million Baht (%YoY) Million Baht (%YoY) Million Baht (%YoY)
Total Revenue 19,525 11.1% 21,198 8.6% 5,574 9.1%
Bad Debt Recovery 2,855 19.0% 3,342 17.1% 948 13.1%
Administrative Expenses 7,143 3.5% 7,524 5.3% 1,839 1.6%
Marketing Expenses 866 (22.8%) 909 5.0% 182 (2.5%)
Fee Paid Expenses 2,258 9.5% 2,366 4.7% 593 0.6%
Interest Expense 1,629 9.9% 1,555 (4.5%) 380 (2.0%)
Pre-Provisioning Profit 10,754 16.9% 12,119 12.7% 3,354 15.3%
Bad Debt and Doubtful Account 6,627 9.2% 5,703 (13.9%) 1,371 (2.4%)
Profit before Tax 4,127 32.0% 6,416 55.5% 1,984 31.7%
Income Tax Expense (822) 30.3% (1,277) 55.2% (394) 32.8%
Net Profit 3,304 32.5% 5,140 55.5% 1,589 31.5%
Operating ResultsY2018Y2017 1Q19
17
* Excluding Net Interchange & Marketing Expenses
Y2016 Y2017 Y2018 1Q19
Net Profit Margin 14.2% 16.9% 24.2% 28.5%
Cost to Income Ratio 39.3% 36.6% 35.5% 33.0%
Operating Cost to Income Ratio* 28.5% 27.6% 26.6% 24.9%
Average Interest Received (including credit usage) 18.2% 18.2% 18.0% 18.3%
Average Cost of Fund 3.1% 3.1% 2.9% 2.9%
Net Interest Margin (including credit usage) 15.1% 15.1% 15.1% 15.4%
D/E Ratio (times) 5.6 4.9 3.9 3.2
ROE 26.2% 28.9% 35.5% 37.1%
ROA 3.9% 4.7% 6.7% 8.2%
Allowance/Total Receivables 7.9% 7.8% 7.0% 7.1%
Allowance/NPL 472.8% 588.6% 615.8% 605.3%
Earning per share 0.97 1.28 1.99 0.62
Book Value per Share (Baht) 4.00 4.88 6.34 6.96
Dividend Payout Ratio 41.3% 41.4% 41.1% NA
2019
1Q19
2018
2017
1.1%
1.2%
1.1%
1.3%
2019
1Q19
2018
2017
1,589
5,140
3,304
2019
1Q19
2018
2017
15.0%
10.4%
9.2%
6.9%
2019
1Q19
2018
2017
10.0%
7.2%
6.4%
7.0%
18
2019 Outlook
Total Card Spending Growth % NPL – Total Portfolio
NET PROFIT (MB) Total Port Growth (YOY)
Target
Target10% Target Growth
Maintain 2018
OPPORTUNITY DAYJUNE 4, 2019
CREDIT CARD
Y2019 FOCUS: GREAT CUSTOMER EXPERIENCE
• Awareness, acquisition, product development,
promotions, communication& services
• More engagement via KTC digital communication
social media platforms
• Keep abreast of the changing technology and
lifestyle trends
Q2 HIGHLIGHTS
The revamp of KTC digital platform :
www.ktc.co.th, www.ktcworld.co.th
KTC Mobile App , KTC Promo App,
& KTC Online Service
KTC WEBSITES
KTC Corporate Website KTC World KTC ONLINE
เวบไซตหลกบรษท บตรกรงไทย จ ำกด
ใหขอมลบรกำรและผลตภณฑบตรเครดต
สนเชอบคคล
บรกำรลกคำและโปรโมช นตำงๆ
บรกำรขอมลกำรเดนทำงและทองเทยวครบวงจร
บรกำรวำงแผนกำรเดนทำงทองเทยวทงในและตำงประเทศ
บรกำรออนไลน
งำย สะดวก ปลอดภย
และครอบคลมลกษณะใชงำนทจ ำเปน
Fully Responsive & Connect seamlesslyรองรบทกอปกรณและเชอมตอทกระบบของ KTC ไดอยำงสะดวกดวย Single Sign-On
PR0MOTIONตอบโจทยทกไลฟสไตล พเศษกวำใครไดทกวน
Favorite Categories
เลอกหมวดหมโปรโมช นทใชตำมควำมสนใจ
เพอรบขอเสนอโปรโมช นทตรงใจ
Register for Promotion Offers
ลงทะเบยนออนไลนรบสทธโปรโมช นงำยๆ
พรอมดประวตโปรโมช นทลงทะเบยนไดทงหมด
Favorite Promotion
กดถกใจโปรโมช นทสนใจ บนทกงำย
กลบมำดอกคร งไดอยำงรวดเรว
KTC ONLINEตอบโจทยทกไลฟสไตล พเศษกวำใคร ไดทกวน
Point Redemption
แลกคปอง, ไมลสำยกำรบน, บรจำค, เครดตเงนคน หรออนๆดวย คะแนน KTC FOREVER / KTC ROP
ดวยขนตอนงำยๆ
Promotion CampaignDashboard
ตรวจสอบขอมลบตรไดงำยๆ ทงวงเงนทใช
วงเงนคงเหลอ
หรอ คะแนนสะสม
ทงบตรหลกและบตรเสรมไดในหนำเดยว
แสดงรำยกำรโปรโมช นทช นชอบของคณบน
KTC Website เพอไมใหพลำดโปรโมช นดๆ ของเคทซ
KTC MOBILE APPแอปทตอบโจทยครบทกควำมตองกำรของสมำชก ใหคณจดกำรบตรไดดวยตวเอง
สะดวก ใชงำนคลองตว
รทกอยำง
บรหำรจดกำรบตรไดดวยตวเอง
Card Info
KTC PROMO APPแอปทตอบโจทยครบทกเร องโปรโมช นของ KTC คนหำไดทนท
Register Promotion
ลงทะเบยนรบสทธโปรโมช นงำยๆ ภำยใน
แอป พรอมดประวตโปรโมช นท
ลงทะเบยนไดทงหมด
เชอมตองำยผำนแอป KTC Mobile รทกอยำงเกยวกบบตรของคณ บรหำรจดกำร
งำยไดดวยตวเอง สะดวก ใชงำนคลองตว
เลอกหมวดหมโปรโมช นทใชเพอรบขอเสนอ
โปรโมช นทตรงใจ และกดถกใจโปรโมช นทสนใจ
บนทกงำย กลบมำดอกคร งไดอยำงรวดเรว
รบ แลกงำย ใชไดสะดวก ไมพลำดสวนลด
และโปรโมช นสดคมจำกรำนคำมำกมำย
POINTS REDEMPTION FOR E-COUPON IN KTC MOBILE APP
XXX,XXX
XXX,XXX
XXX,XXX
POINTS REDEMPTION FOR E-COUPON IN KTC MOBILE APP
XXX,XXXXXX,XX
XXXX,XXX
XXX,XXX
XXX,XXX
POINTS REDEMPTION FOR E-COUPON IN KTC MOBILE APP
XXX,XXXXXX,XXX
XXX,XXX
POINTS REDEMPTION FOR E-COUPON IN KTC MOBILE APP
XXX,XXXXXX,XXX XXX,XX
XXXX,XXX
XXX,XXX
XXX,XXX
POINTS REDEMPTION FOR E-COUPON IN KTC MOBILE APP
XXX,XXXXXX,XXX XXX,XX
XXXX,XXX
Activation campaign for New Customer through KTC
Mobile App
(15 Mar – 31 May 2019)
Marketing Program Personal Loans
Q2 2019
Personal Loans Marketing Program in Q2 2019
OnlineOffline
Acquisition
Port Activation
Seek for new customer Builds loyalty of existing customers
Port management
MakeLoyalty
Hot deal 199 baht
Pay a lump sum interest at only 199 baht/billing cycle
• For customers who apply for KTC PROUD and withdraw cash 1 time
per billing cycle (get the benefit for 2 consecutive billing cycles)
Campaign period: May 1, 2019 – Aug 31, 2019
Acquisition Campaign for new customer
Education Loan
Offer special interest rate and Fast approval for Education Loan
• Existing partner : Wallstreet English
• New partners : ChampEngRish, Inlingua, E.C.C, Eduworld
New Education World, Star Maker, RMIT
“Customers needs fulfilled. They can learn as their wish.”
Expand new target “Education Loan”
Campaign starts: June 1, 2019 onwards
Back to School Campaign Summer Surprise Campaign
CI 10,000-29,999THB get
CI 30,000-49,999THB get
CI >50,000 THB get
E- Coupon 100 THB
Cash Back
300 THB
600 THBCash Back
CI 30,000-49,999THB get cash back 300 Baht
CI >50,000 THB get cash back 600 baht
Get Double bonus when doingCash Installment withdrawal via KTC Mobile & KTC Online
7.5%
E –Coupon Discount1
2
Seasonal Campaign for existing customer
Get special prizes when doing Cash Installment withdrawal via KTC Mobile & KTC Online
Special workshop “bubble tea making”
Every 500 KTC FOREVER Points can be redeemed for
joining bubble tea making workshop
Encourage customer to have good disciplinary
Mass activation “Debt clearing campaign”
Get 1 chance for debt clearing season 10
• When customers have increasing outstanding balance at every
2,000 baht comparing to their previous billing cycle and at least
15 days up until the statement date
1st Prize 100% debt clearing : 10 prizes
2nd Prize 10% debt clearing : 350 prizes
Builds loyalty of existing customers
Create customer satisfaction & builds long term loyalty
Cash withdrawals anywhere and anytime▪ Cash via ATM ▪ Cash Online service 24 hours, real time money transfer to KTB
Payment options are available to choose▪ Minimum 3% or at least 300 baht▪ Monthly installment 6-36 months with special interest
Online Services Campaign▪ Get chance to win cashback when use
KTC Mobile & KTC Online services1. Registration online service
2. Request E-Statement3. Doing Cash installment withdrawal
▪ Period Jun – Sep 2019
Enhance online service
Easy Installment Payment with 0% promotion
for your favorite items
25 เดอน
Highlight merchandize installment promotion
Opportunity Day 1Q19
KTC สามารถลดปรมาณ Carbon Footprint ได 40.13 Kg.CO2e
เทยบเทากบการปลกตนไมใหญ
4 ตน
Disclaimer: This presentation is intended only for use by Krungthai Card Public Company Limited (KTC). No copy or use of this presentation should occurwithout the permission of KTC. KTC retains all intellectual property interests associated with the presentation. KTC makes no claim, promise, or guaranteeof any kind about the accuracy, completeness, or satisfactoriness of the content of the presentation and expressly disclaims liability for errors andomissions in such content
THANK YOU