KSU Continuing Education Catalog

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Fall 2009 Certicate and Continuing Education Courses


2/122 www.col.kent.edu/workforce Fall 2009 Certicate and Continuing Education Courses

Kent Salem and East Liverpool Workforce Development and Continuing Studies

You May Be EligibleFor Tuition Assistance

Funding for these classes may beavailable through your local One-Stop Career Center. Early registrationis recommended to complete theapplication process and be consid-ered for funding. If you are displacedworker, a spouse of a displacedworker or income eligible, you mayqualify for funding for these andother educational programs to helpprepare you for employment.

Columbiana County One-Stop

7860 Lincole PlaceLisbon, OH 44432330-420-9675

Mahoning County One-StopBoardman Plaza, Rt. 224Boardman, OH 44512330-965-1787

Trumbull County One-Stop280 N. Park AvenueWarren, OH 44481330-675-2179

Jefferson County Connections14 N. Fourth St.Steubenville, OH 43952740- 282-0971

Classes Com ng nSpring 2010

eometric Dimensioningnd Tolerancing

Lean Offi ce-Lean for Servicend Administrative ProcessesQIA-Certied Quality

Improvement Associateomputer Classes

Advanced Industrial ElectricalTroubleshootingLean Six Sigma Green BeltLeadership TrainingACT PrepState-Tested Nurse AidePersonal Enrichment Classes

Fall 2009

Continuing Education Classesese courses are designed to upgrade your skills, increase your employability and make you ready to compete for future jobs.

Be Ready For Todays WorkplaceHealth-Related CerticatesSTNA-State Tested Nurse Aide 75 hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Personal Fitness Trainer Certicate 60 hours . . . . . . . . . . . . . . . . . . . . . . . 3Quality Improvement Certi ationsLean Six Sigma Green Belt Certicate 80 hours . . . . . . . . . . . . . . . . . . . . . 3Lean Offi ce-Lean for Service & Administrative Processes 24 hours . . . 4Certied Quality Improvement Associate-CQIA 24 hours . . . . . . . . . . . 4Certied Quality Engineer-CQE 24 hours. . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Marketing SeriesProduct Innovation & Management Series 12.5 hours . . . . . . . . . . . . . . 6

Leadership Certi ationMeeting the Leadership Challenge 17.5 hours . . . . . . . . . . . . . . . . . . . . . 6

ComputersComputers for Beginners Series 24 hours . . . . . . . . . . . . . . . . . . . . . . . . . . 8Computer Skills for the Workplace 45 hours. . . . . . . . . . . . . . . . . . . . . . . . 8Beginning Microsoft Word 12 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Intermediate Microsoft Word 12 hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Beginning Microsoft Excel 12 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Intermediate Microsoft Excel 12 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

QuickBooks Accounting Software 15 hours. . . . . . . . . . . . . . . . . . . . . . . . . 9Technology, The Green IndustryBasic Electricity 75 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Industrial Electricity 45 hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Personal EnrichmentStrategic Career Transition Services 21 hours. . . . . . . . . . . . . . . . . . . . . . 10Getting Ahead in a Just Getting By World 32 hours . . . . . . . . . . . . . . . . 11ACT Prep 8 hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11


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Health-Related Certicates

STNA-State Tested Nurse Aide 75 hours

T e job market for Nurse Aides continues to expand. Jobs areavailable in nursing homes, assisted living, home care andclinics and hospitals. is program prepares students to take theTCEP Examination to receive Certication to be a State TestedNurse Aide.

is part-time, 10-week program, which is held in the eveningsfrom 5:30 PM to 9:00 PM, includes classroom and clinical experi-ences and is designed to prepare the student to take the compe-tency exam.

FEE: e cost for the class, including text and workbook, is$525.00. ere is an additional cost of uniform and shoes, estimatedat $80.00. e fee for the state competency examination is $96.00.

Personal Fitness Trainer Certicate 60 hours

T is 60-hour certication program includes 15 hours of lec-ture, 15 hours of practical training and a 30-hour internship.e course is taught over 5 weeks for greater retention, with writ-ten and practical testing conducted in week 6. Topics include bio-mechanics, exercise physiology, tness testing, equipment usageand health assessment.

Learning Outcomes:

A er successfully completing this course, students will be able to:1. Understand and describe basic anatomy, kinesiology and ex-

ercise physiology.. Assess an individuals level of tness using ACSM guide-

lines.3. Design and customize exercise programs.. Demonstrate proper execution of resistance, cardio-respira-

tory and exibility exercises.5. Identify and demonstrate at least one strength exercise for

every major muscle group.

6. Explain ACSM and AHA recommendations for cardiovas-cular exercise.

Completion Requirements:

Students must earn a score of 70% or higher on the writtenexam and in each of the 5 section practical exams. Attendance isrequired and students are only allowed one excused absence. Stu-dents with an excused absence must schedule a make-up sessionand complete any work assigned. Adult CPR Certication (AEDand CPR)is required for the certication to be issued.

Students are also required to complete a 30-hour internship. Allitems must be completed within 12 months of the original coursestart date. e renewal period is based on the original coursecompletion dates. Approved for 60 contact hours. W.I.T.S. CECsand 5.0 IACET, BOC and AOTA: Occupational erapy DomainProcess CEUs.

FEE:$629, which includes textbook.

Quality Improvement Certications

Lean Six Sigma Green Belt Certicate 80 hours

This hands-on course provides participants with the method-ology and tools of both Lean and Six Sigma to move an or-ganization towards World Class status. Emphasis is on gainingprocess knowledge with critical thinking, variation reduction, anddeveloping team members in the organization who are focusedon improving customer satisfaction, decreasing defects, costs andcycle time, while generating business growth and breakthroughimprovements.

e proven and powerful Lean Six Sigma methodology is taughtusing many in-class examples, simulations and hands-on exercisesto ensure that participants have a practical, working knowledgeof the tools. Emphasis during the class will be on MS Excel forthe examples and exercises. A basic understanding of Excel is aprerequisite.

A Basic Excel Class is scheduled prior to the beginning of tGreen Belt program for those who need this prerequisite-see below)

is certicate is recognized across the United States and in-ternationally and will increase participant skills to enhance theiremployability. To receive certication students will be required to



Kent Salem and East Liverpool Workforce Development and Continuing Studieswork case studies and pass a written exam at the end of training.

Instructor, Jim Odom, a Lean Six Sigma Master Black Belt, hasexperience with various functional areas including manufactur-ing, nance, engineering, logistics, Human Resources and Infor-mation Technology. He has trained top executives and coachedBlack Belt and Green Belt Teams in both manufacturing andtransactional areas.

FEE:$2,650 (includes all required classroom text and materialsand lunch each day)

Optional 12-hour MS Excel Basic is available on Tues and urs. August 18 and 20 from 9 am 4 pm to meet the required prereq-uisite for those who are not familiar with this program. Cost $129which includes textbook and lunch.

Optional 12-hour MS Excel Basic is available on Monday/Wednes-day, October 5 and 7 from 9 am 4 pm to meet the required prereq-uisite for those who are not familiar with this program. Cost $129which includes textbook and lunch.

Lean Offi ce-Lean for Service andAdministrative Processes 24 hours

H igher customer expectations, cost-cutting pressures, slim-mer margins and reduced lead times are challenges most or-ganizations continue to face. Lean Enterprise, a business operatingphilosophy in which customer-value drives processes, has provid-ed a solution for many companies by eliminating non-value-addedactivities helping to reduce lead times, increase productivity andimprove quality and throughput for both products and services.

Lean is not a new concept in the manufacturing industry. Formore than 25 years, Lean has been successfully implemented onthe shop oor to eliminate waste and increase revenue. It is only recently that others are using Lean Offi ce as a key productivity factor to streamline and eliminate waste from their offi ce and ad-ministrative processes and achieve bottom-line savings.

Lean for the Offi ce is for anyone that wants to improve theirproductivity and make their offi ce more effi cient. e class willconcentrate on identifying the different forms of waste and thetools and techniques to eliminate them.


FEE:$699 (includes all required classroom text, materials andlunch each day)

Certied Quality ImprovementAssociate CQIA 24-hours

Test Preparation Program for Certication. e CertiedQuality Improvement Associate has a basic knowledge of quality tools and their uses.

You must have two years of work experience or an associatedegree as a minimum to be admitted to this program. Each cer-tication candidate is required to pass a written examination thatconsists of multiple-choice questions that measure comprehensionof the Body of Knowledge. e CQIA examination is a one-part,100-question, three-hour exam and is offered in English.

Examinations are conducted twice a year in June and Decem-ber. Examination sites are hosted by local ASQ sections. Candi-dates do not need to come from a traditional quality area.


FEE:$699 (includes all required classroom text, materials andlunch)



For those who may want additional information in the qualityarena prior to taking the CQIA Certication, a Lean for the Offi ce program is also available. Lean for the Offi ce, a 24-hour training program, designed to understand the steps to planning and sustain-ing improvements in administrative areas, starts on August 26 and runs through September 16 on consecutive Wednesdays. is classwill also be held at Kent State Salem.

Certied Quality Engineer CQE 24 hours

T st Preparation Program for Certication. e CertiedQuality Engineer is a professional who understands the prin-ciples of product and service quality evaluation and control. isbody of knowledge and applied technologies include, but are notlimited to, development and operation of quality control systems,application and analysis of testing and inspection procedures, theability to use metrology and statistical methods to diagnose andcorrect improper quality control practices, an understanding of human factors and motivation, facility with quality cost conceptsand techniques, and the knowledge and ability to develop and ad-minister management information systems and to audit quality systems for deciency identication and correction.

Requirements for admittance:

You must have eight years of on-the-job experience in oneor more of the areas of the Certied Quality Engineer Body of Knowledge.

A minimum of three years of this experience must be in a de-cision-making position. Decision-making is dened as the au-

thority to dene, execute, or control projects/processes and to beresponsible for the outcome. is may or may not include man-agement or supervisory positions.

If you were ever certied by ASQ as a Quality Auditor, Reli-ability Engineer, So ware Quality Engineer or Quality Manager,experience used to qualify for certication in these elds appliesto certication as a Quality Engineer.

If you have completed a degree from a college, university ortechnical school with accreditation accepted by ASQ, part of theeight-year experience requirement will be waived, as follows (only one of these waivers may be claimed):

Diploma from a technical or trade school one year will bewaived.

ssociate degree two years waived.Bachelors degree four years waived.Masters or doctorate ve years waived.Each certication candidate is required to pass a written ex-

amination that consists of multiple-choice questions that measurecomprehension of the Body of Knowledge. e Quality Engineerexamination is a one-part, 160-question, ve-hour exam. It is of-fered in English.

Examinations are conducted twice a year, in June and Decem-ber, by local ASQ sections. All examinations are open-book. Eachparticipant must bring his or her own reference materials. Use of reference materials and calculators is explained in the seating let-

ter provided to applicants.Instructor, Jim Odom, a Lean Six Sigma Master Black Belt, has

experience with various functional areas including manufactur-ing, nance, engineering, logistics, Human Resources and Infor-mation Technology. He has trained top executives and coachedBlack Belt and Green Belt Teams in both manufacturing andtransactional areas.

FEE:$699 (includes all required classroom text, materials andlunch)




Marketing Series

Product Innovation & Management Series - 12.5 hours

To stay competitive in todays challenging economic times youcan take one of two paths-cut back and downsize or nd newways to build and expand.

is series will help you move through the important creativeprocess of innovation to improve and grow your business.

If you are a business owner, entrepreneur, sales and marketingexecutive, operation manager, engineer or product developmentteam member this information will provide you with tools andtechniques to give your company the competitive edge to improvethe design, development and delivery of products and services.

Topics include:

1. Portfolio Assessment2. Marketing Strategy3. Innovation and Creativity4. Strategic Pricing5. Turning Innovation into Growth.

Instructor, Michael Hripko , MBA, has worked in sales andmarketing, product engineering, business development, productmanagement and pricing. Learn from a Business Developmentand Marketing Expert who has over 30 years experience in allphases of product development and marketing. Mike institution-alized a global product management process for a $1B company.He established a global strategic pricing framework to support amultinational customer base. In addition he directed a team of program managers who achieved the highest recorded numberof successful product launches for his company while institutinga sophisticated global pricing coordination and communicationprocess. Mike is a faculty member at Kent State University.

FEE:$249 per person or $199 each for 3 or more from the sameorganization.

Leadership Certicate

Meeting the Leadership Challenge 17.5 hours

R ceive a Certicate of Leadership for attending the entire se-ies. Supervisors and managers with strong interpersonal, com-munication, conict resolution and people management skills are indemand now more than ever. is series will provide you with dy-namic leadership skills to move yourself and your organization intothe future. Classes may be taken individually or as a series. Comple-tion of the series of 7 classes results in a Certicate of Leadership.

1. Leadership and Supervisionis workshop provides an overview of leadership and supervi-

sion in todays workplaces and utilizes a work style assessment,designed to help participants value and appreciate different workapproaches in self and in others.

2. Directing and CoachingParticipants are introduced to components of situational lead-

ership, with emphasis on directing, instructing and coaching. By developing an employees problem-solving skills, leaders can focuson broader business issues.

3. Supporting and DelegatingSituation leadership components of supporting and delegating

are emphasized along with techniques and strategies for giving ef-fective positive feedback, building relationships with employees,and supporting employees during change and personal crises. Ef-fective delegation what, when, and how, will also be presented.

4. Positive Conict Managementis workshop helps participants see the positive aspects of

conict and identify the most common causes of workplace con-ict. A self-assessment conict management instrument helpsparticipants understand their own preferred style of conict reso-lution and when and how to use each style.

5. Preventing Harassment and DiscriminationParticipants gain an understanding of harassment and discrim-

ination in todays workplace, as well as their role in preventing anddealing with harassment. Techniques for dealing with the work-place bully will be presented.

6. Dealing with Diffi cult Employees

Diffi cult employees can consume nearly 80% of a supervisorstime. is workshop provides techniques for dealing with thecomplaining behavior, negativity, bullying, rumoring and gossip-ing, along with how to best utilize a coaching process to addresspeople and /or performance problems.

7. Business Ethics for Supervisors and ManagersSupervisors and managers must identify and articulate per-

sonal ethical values. In this workshop, supervisors, managers, andparticipants learn to understand ethical behaviors that govern su-pervisor and employee interactions. e importance of role mod-eling, respecting supervisor/worker boundaries, and identifyingcore components of a code of ethics will be explored.


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Computers

Computers for Beginners Series 24 hours

Introduction to Computers

T is class is for those who have little or no knowledge of per-sonal computers. e class will cover basic computer equip-ment, an overview of the uses, including word processing, e-mail,researching information, dening memory, care of your computer,web browsers and search engines and local internet providers.

Word Processing

Word processing is a very important tool and provides thecapacity to type, edit, save and print documents. You willalso learn how to attach documents to emails.

Excel Spreadsheets

S readsheets provide are utilized to organize data in a system-atic manner. It is useful for organizing nancial information,such as a budget, and saving the data. e program will gurebasic formulas such as adding, subtracting, multiplying and di- viding. Other uses include household budgets, records to incometaxes and records of donations. Charts of the information will becreated.

FEE:$299 for the series of 3 classes

Computer Skills for the Workplace 45 hours

T is 45-hour course is designed to help those who have littlecomputer knowledge and who want to learn computer basicsand the basics of Microso Offi ce. Knowledge of Word and Excelis required in todays workplace. is class will increase your con-dence and ability to handle routine computer functions.

Time will be spent on the keyboard, mouse, basic windows,and setting up an e-mail account. Microso Word will cover ba-sic word processing to create professional-looking documents.Microso Excel will cover the creation and formatting of spread-sheets to analyze and share information and create professional-looking charts.

is program will be taught by Bonnie Wilkinson , a skilledcomputer/accounting teacher with 35 years of experience in edu-cation. Her areas of expertise have been teaching Microso Of-ce, Accounting at all levels, and basic skills all related to getting

students ready to enter the workforce. She has had great success ataccomplishing these goals and is looking forward to continuing tohelp others meet the challenges of todays workplace.

FEE:$475 includes textbook

Evening Computer Classes

P erequisites are keyboarding and basic knowledge of windows.ese computer classes will use the MS OFFICE 2007 Suite.Classes may be taken individually or grouped for a more compre-hensive knowledge of MS Offi ce Suite.

Beginning Microsoft Word 12 hours

Learn word processing. How to add, move and edit text, workon two or more documents simultaneously, change the sizeor appearance of text, change margins, automatically center, right,align, justify and indent text, run grammar and spell check, save,retrieve, copy, organize and print your documents.

Tuesday and ThursdaySeptember 8, 10, 15 and 17, 20096:00 pm- 9:00 pm



Intermediate Microsoft Word 12 hours

T is class adds to Word Basic and presents students with cre-ative case studies that utilize Word skills beyond the intro-duction, including desktop publishing, preparing newsletters andmanuals, organizing long documents, mail merge and web inte-gration.

Tuesday and ThursdaySeptember 22, 24, 29 and October 1, 20096:00 pm 9:00 pm

Beginning Microsoft Excel 12 hours

In this workshop you will learn to set up and format worksheetsquickly and effi ciently, use formulas and the function wizard toquickly and automatically calculate lists of numbers. If you workwith numbers, this class is for you.

Tuesday and ThursdayOctober 6, 8, 13 and 15, 20096:00 pm 9:00 pm

Intermediate Microsoft Excel 12 hours

More formatting of worksheets; manipulating the display of worksheets; creating and using multiple worksheets andprinting worksheets and workbooks. Create worksheets to saveyou time at work or home.

Tuesday and Thursday

October 20, 22, 27 and 29, 20096:00 pm 9:00 pm

QuickBooks Accounting Software 15 hours

T is class is designed for individuals who want to use Quick-Books as a business accounting system and covers EasyStepInterview to set up QuickBooks; adding accounts, customers,tracking invoices, purchases and payment, recording inventory and assets plus much more. You will create a company and use allthe features that QuickBooks has to offer.

Tuesday and ThursdayNovember 3, 5, 10, 12 and 17, 20096:00 pm- 9:00 pm

Technology-The Green Industry

Green technology jobs of the future will require a trained workforce with updated skills. Although green technologies arenew, they are not magical. ey are based upon the principles wehave been using for over one hundred years. All that has changedis the application. e goal is to get power to a piece of equipmentand make it run.

e Basic Electricity and Industrial Electricity programs pre-pare you to be part of this new and exciting eld. Learning how tobuild, install, maintain, troubleshoot and repair renewable energy devices and equipment, either in the role of technician or indus-trial electrician will be jobs of demand in the future. From advanced manufacturing to energy retrotting and new installationsthe skills you develop in this class will help you compete for thesefuture jobs. Our goal as an educational and training institution isto insure we have people ready to enter these elds.

ese classes will include both hands on labs and assessmentsto show competency in the following skills. A basic understandingof algebra is recommended, and class time will be devoted to ap-plying simple algebraic equations to basic electrical concepts.

For new industrial electricians and technicians this is the start-ing point to learn the basics.

Basic Electricity 75 hours

Safety Rules for Electricians Fundamental Concepts of Electricity Batteries Series D-C Circuits Parallel D-C Circuits Network Analysis of D-C Circuits Electrical Conductors and Wiring Techniques Electromagnetism and Magnetic Circuits Introduction to Alternating-Current Electricity Inductance Capacitance Inductive and Capacitive Reactance Fundamental Alternating-Current Circuit eory Circuit Protective and Control Devices Electrical Indicating Instruments Alternating-Current Generators and Transformers

Alternating-Current Motors Direct-Current Generators Direct-Current Motors Synchros and Servomechanisms

FEE:$1125 (includes textbook, materials and equipment)




Industrial Electricity 45 hours

Understanding Electrical Diagrams and Control Circuits Electrical Switching, Timing and Control Devices Introduction to Motor Control Operations and Protection Sizing the Protection of Motors and Control Circuits DC Motor Controls and Troubleshooting AC Motor Controls and Troubleshooting Understanding 3-Phase Power and Plant Distribution Instrumentation (Discrete and Sensory)

Electrical Instructor, Max Ace , has over 30 years of experiencein a variety of positions in the energy utility industry including;Electrical Foreman, Generating Plant Engineer, Plant Superin-tendent, and Supervisor of Electrical Maintenance. In addition tothese duties, Mr. Ace is a certied DDI Leadership Instructor withexperience training supervisors and developing plant-specic

electrical curriculum. He has also been a Kent State University In-structor for basic and advanced electrical industrial circuitry.

FEE:$699 (includes textbooks and materials)

Personal Enrichment

Strategic Career Transition Services 21 hours

Designed for supervisors, managers and mid to upper levelprofessionals seeking to increase their overall communica-tion skills, this program focuses on critical communications andinterviewing. Participants learn how to tailor communication forparticular audiences or objectives. is workshop helps partici-pants recognize key factors affecting communication and meth-ods for utilizing or overcoming them.

is program addresses goals, tactics, and individual styles of interviewers. You will learn to enhance your interviewing skills by exploring techniques and strategies used by interviewers. roughpractical in-class exercises participants identify how to betterprepare for stressful communications. Video and contemporary observation will provide for immediate assessment of individualstrengths and weaknesses. Program includes post classroom in-dividual counseling and instruction to be used at the participantsdiscretion.

MODULE 1: Assessment and Preparation MODULE 2: Selling You MODULE 3: e Interview MODULE 4: Getting more than just the job. Get what you want. MODULE 5: Practice makes perfect MODULE 6: Individual counseling and consulting

Instructor, David S. Shrontz , is a 1993 Graduate of Kent StateUniversity David resides in Salem, Ohio with his wife and threechildren. He has management experience in sales, customer service, manufacturing, law enforcement, and administration. He hasworked for such organizations as Summit Racing Equipment, Hi-Lex Corporation, and the United States Army as a certied Profes-sional in Human Resources. David spent the last nine years as aRegional Human Resource Manager for Dietrich Metal Framingin Warren, OH.

FEE:$699/person



Getting Ahead in a Just Getting by World 32 hours

Get Paid to Get Ahead! You will be paid an hourly rate to par-ticipate in this educational workshop to learn how to buildyour resources for a better life.

Working in a small group with a trained facilitator youll learnhow to apply rules to build 11 key nancial, emotional and socialresources to improve your life. You will learn the hidden rules of success by learning about middle class values and a wealth per-spective.

And you will nd out how you can set specic goals to attain astable future for you and your family.

By investigating your own economic reality, assessing yourrecourses, developing a plan to build resources you will make amodel for your future prosperity.

Former graduates had this to say about the class:

e class helping me to be more open with my feelings, taughtme not to settle. I realize I want more from life.

Its about self-esteem, positive attitudes, trust and working out astrategy plan to solve problems.

Helped me go to my boss and ask for a raise.

I will plan a better future for my child.

Includes textbooks and materials, refreshments, gas card perclass, and a stipend based on attendance for those who attend atleast 75% of the program.

Programs start every other month a er the September pro-gram. Classes will be held twice each week, 4 hours per class for 4weeks. e total program is 32-hours of classroom time.

Additional programs may be offered if there is suffi cientenrollment. Class size limited to 12.

ACT Prep 8 hours

8-hour workshop (done in 2-four hour sessions) designed to as-sist in achieving better scores on the American College Test(ACT) and to expose students to effi cient test-taking techniques. Itis recommended that you attend the session closest to your sched-uled ACT exam. Textbook is provided.

Classes coming in Spring 2010

Geometric Dimensioning and Tolerancing Lean Offi ce-Lean for Service and Administrative Processes CQIA-Certied Quality Improvement Associate Computer Classes Advanced Industrial Electrical Troubleshooting Lean Six Sigma Green Belt Leadership Training ACT Prep State-Tested Nurse Aide

Personal Enrichment Classes

ake The Next Step To Become Job-ready. Call for More Information or to Register Today!

For Salem Programs, contact Sherry DeWitt at 330-337-4187 or email [email protected] East Liverpool Programs contact Lisa McNicol at 330-382-7427 or email [email protected]

Go to www.col.kent.edu/workforce click the campus of your choice to view ALL classes in this catalog.


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KSU Continuing Education Catalog

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