Kristine Powers Resume 2017
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KRISTINE POWERS 6823 FELIX ST., MCLEAN, VA 22101 [email protected] 202-460-4722 Key Qualifications: Kristine Powers has helped to advance knowledge management (KM) and organizational learning at USAID for over a decade. She is known for her achievements developing innovative communications and knowledge-sharing solutions through strategic assessment, robust collaboration, and practical implementation. In this capacity, she has designed over 15 office- or Mission-level communications, knowledge, and learning strategies. She has designed and deployed 11 KM platforms for clients including USAID, the Organization of American States, and the World Bank. She has served as both Chief of Party on landmark USAID KM projects, and as Senior Learning Advisor in USAID’s Office of Transition Initiatives. Summary of Relevant Experience Owner, Knowledge Partners, LLC (January 2016 to present) Provide independent professional services in knowledge management, organizational learning, process and group facilitation, strategic communications, business development, technical writing, and development of plans for Monitoring, Evaluation, and Learning (MEL), and Collaborating, Learning, and Adapting (CLA). Recent assignments include: CLIENT ASSIGNMENT USAID Global Development Lab Knowledge management assessment USAID Education Office Knowledge management, web, and content strategy and support USAID/PPL/LER Design of a 2-year CLA Learning Network, and solicitation Multiple USAID contractors Knowledge management assessment and advisory support Multiple clients Proposal development Senior Technical Advisor, Dexis Consulting Group, Washington, DC (April 2015-December 2015) • Provided overall technical direction for the Learning & Development practice area • Oversaw USAID/PPL/LER LEARN contract to provide USAID Missions and operating units with support to operationalize USAID’s Collaborating, Learning and Adapting (CLA) framework. Senior Learning Strategist, USAID Office of Transition Initiatives (OTI), Washington, DC (May 2013-Present) • Led the knowledge management and program learning strategy and product development for the Applied Best Practices and Coordination Team (ABC). Served as ABC Acting Team Lead for 6 months. • Designed effective methods, products, and opportunities for overseas teams to learn from the experience of others and enable cross-program learning. • Launched a dynamic learning strategy to augment existing methods of classroom training. • Designed a web-based Learning Portal for teams to access a catalog of on-demand learning resources. • Designed a field-level strategy for the Honduras program to develop an organizational learning plan that leverages KM practices, monitoring and evaluation activities, and action research to streamline operations, facilitate efficient knowledge and learning connections among the team, and ultimately improve program design. • Designed and facilitated a strategy review session with 60 local staff on the Yemen program to assess and recalibrate program objectives with shifting country context.
Transcript of Kristine Powers Resume 2017
KRISTINEPOWERS6823FELIXST.,MCLEAN,[email protected]
KeyQualifications:
KristinePowershashelpedtoadvanceknowledgemanagement(KM)andorganizationallearningatUSAIDfor over a decade. She is known for her achievements developing innovative communications andknowledge-sharing solutions through strategic assessment, robust collaboration, and practicalimplementation. In this capacity, she has designed over 15 office- or Mission-level communications,knowledge, and learning strategies. Shehasdesignedanddeployed11KMplatforms for clients includingUSAID,theOrganizationofAmericanStates,andtheWorldBank.ShehasservedasbothChiefofPartyonlandmarkUSAIDKMprojects,andasSeniorLearningAdvisorinUSAID’sOfficeofTransitionInitiatives.
SummaryofRelevantExperience
Owner,KnowledgePartners,LLC(January2016topresent)
Provideindependentprofessionalservicesinknowledgemanagement,organizationallearning,processandgroupfacilitation,strategiccommunications,businessdevelopment,technicalwriting,anddevelopmentofplans for Monitoring, Evaluation, and Learning (MEL), and Collaborating, Learning, and Adapting (CLA).Recentassignmentsinclude:
CLIENT ASSIGNMENT
USAIDGlobalDevelopmentLab Knowledgemanagementassessment
USAIDEducationOffice Knowledgemanagement,web,andcontentstrategyandsupport
USAID/PPL/LER Designofa2-yearCLALearningNetwork,andsolicitation
MultipleUSAIDcontractors Knowledgemanagementassessmentandadvisorysupport
Multipleclients Proposaldevelopment
SeniorTechnicalAdvisor,DexisConsultingGroup,Washington,DC(April2015-December2015)
• ProvidedoveralltechnicaldirectionfortheLearning&Developmentpracticearea• OversawUSAID/PPL/LERLEARNcontracttoprovideUSAIDMissionsandoperatingunitswithsupportto
operationalizeUSAID’sCollaborating,LearningandAdapting(CLA)framework.
SeniorLearningStrategist,USAIDOfficeofTransitionInitiatives(OTI),Washington,DC(May2013-Present)
• LedtheknowledgemanagementandprogramlearningstrategyandproductdevelopmentfortheAppliedBestPracticesandCoordinationTeam(ABC).ServedasABCActingTeamLeadfor6months.
• Designedeffectivemethods,products,andopportunitiesforoverseasteamstolearnfromtheexperienceofothersandenablecross-programlearning.
• Launchedadynamiclearningstrategytoaugmentexistingmethodsofclassroomtraining.• Designedaweb-basedLearningPortalforteamstoaccessacatalogofon-demandlearningresources.• Designedafield-levelstrategyfortheHondurasprogramtodevelopanorganizationallearningplanthat
leveragesKMpractices,monitoringandevaluationactivities,andactionresearchtostreamlineoperations,facilitateefficientknowledgeandlearningconnectionsamongtheteam,andultimatelyimproveprogramdesign.
• Designed and facilitated a strategy review session with 60 local staff on the Yemen program toassessandrecalibrateprogramobjectiveswithshiftingcountrycontext.
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Knowledge&LearningStrategist,TheQEDGroup,LLC,Washington,DC(2005–2013)
DevelopedQED’sapproachtoconductingorganizationallearningandKMneedsassessmentsandinitiativeseffectivelyhelpingtobuildQED’shighlysuccessfulKMPracticeArea.
• SeniorKnowledge-Sharing&LearningAdvisor:WorkedcloselywithOTISeniorLeadershiptodesignanddeployOTIAnywhere,acomprehensive,KMinfrastructure,aspartofanorganizationalstrategyIdeveloped.Oversawallphasesofassessment,design,development,anddeliverythroughtheProgramDevelopmentQuicklyII(PDQII)IQC.
• SeniorKnowledge-Sharing&LearningStrategist:AdvisedtheOASInter-AmericanSocialProtectionNetworkSecretariatonthedesignandimplementationofaknowledge-sharingandlearningplatformandstrategiesforSocialProtectionpractitionersandMinistrystaffinLatinAmericaandtheCaribbean.www.socialprotectionet.org.
• ChiefofParty,Knowledge-DrivenMicroenterpriseDevelopment(KDMD):Ledthecutting-edge$28millionUSAIDcontract,andstaffof28,todevelopacomprehensivesuiteofknowledge-sharingandlearningtoolsandapproachestosharebestpracticeandscaleupinnovation.Projectactivitiesincludedthedesignanddevelopmentofamulti-site,socialnetworkingwebportal,blendedlearninginitiatives,communitiesofpracticeandotheronlinetoolstoengageandconnectpeople.Conceptualized,introducedanddesignedthefollowinginitiatives:
o The Knowledge-Driven International Development (KDID) portal (www.KDID.org) – a cross-sectoral knowledge-
sharingplatformconnectingUSAIDprofessionalswiththelatestthinkingandresourcesininternationaldevelopment.
o Microlinks (microlinks.org) – USAID’s ground-breaking initiative to capture and broadly share new learning inmicroenterprisedevelopmentamongUSAIDanditspractitionerthrough:aresource-richlibrary,onlinediscussions,ablendedlearningseminarseries,interactivenewsletter.
o Agrilinks (agrilinks.org) – supports USAID's Bureau for Food Security through sharing experiences, resources, and
expertiseamongpractitioners,USAID,partners,andothersworkinginagriculturaldevelopment.
o JamaicaPartnersforEducation(Jamaica.kdid.org)–USAID/Jamaica’scountry-levelCommunityofPracticetoconnecteducationstakeholderstocollectivelyadvancethefieldofbasiceducationintheJamaicaeducationsystem.
o Economic Growth Learning Center (EGlearning.org) – a learning platform developed for USAID’s (former) EGAT
BureautodelivertrainingforEconomicGrowthOfficers,aspartofacontinuouslearningstrategy.
o African Diaspora Marketplace (www.diasporamarketplace.org) – An idea marketplace that brought togetherDiaspora leaders with USAID sector experts, development institutions, private sector companies, and investors toselectinnovativebusinessideastoimplementin7countriesthroughmatchingpartnershipgrants.
o PovertyFrontiers (www.povertyfrontiers.org) – a knowledge-sharing website on poverty reduction and poverty-
relatedissues,housed“ConversationsonPoverty,”aseriesof10-minuteaudiointerviewstosharekeyfindingsfromaUSAID-funded,six-yearresearchprojectimplementedthroughacooperativeagreementwithCornellUniversity.
o Social Transitions (www.socialtransitions.org) a knowledge-sharing site that encouraged continued learning and
collaborationamongpractitioners,andpolicymakersworkingwithEurope&Eurasiancountries.
• KnowledgeManagementandCommunications(KMC)TaskOrderManagerundertheAcceleratedMicroenterpriseAdvancementProgram(AMAP)IQC:Designedanddirectedtheimplementationofacomprehensivecommunications,outreach,andknowledgemanagementstrategyandactionplanforUSAID/EGAT/PR/MD.
o Developednewknowledgeandcommunicationsproductsandredesignedexistingones;Leda highly energetic and creative team to design and implement communications andknowledge-sharingtoolsandinitiativestomeetclientobjectives.
o Facilitated strategic assessments. Instrumental in extending client reach and impact
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evidenced by key indicators, and award-winningwebsitewww.microlinks.org, recipient ofthe Federal Computer Week award for Innovative Use of Technology in a KnowledgeManagementSolution.
o Ratedbyclientas“excellent”ontheContractorPerformanceReview.o Manageddailyoperations,subcontractor,andallvendors.
• CommunicationsSpecialistontheKMCTaskOrderundertheAMAPIQC:Enhanced
communication,enabledactivityintegration,andstimulatedinnovationthroughactivitiessuchas:o FacilitatingtheKnowledge&LearningCommunityofPractice(COP);o DeliveringaworkshoponsupportingCOPs;o DesigningandlaunchingtheSAGAInterviewSeries,includingconductingkeyinterviews
withprincipalresearchers,andoversightofprojectimplementation.o FacilitatingthestrategicreviewandassessmentofUSAID/MDCommunicationsand
Stakeholderrelationsandprovidingrecommendationstoseniorleadership;Designedanddeliveredtheresulting“USAIDandMicroenterpriseDevelopment”booklet.
o Playingaleadroleinchoreographingtheparticipatory2006learningconference,“MicroenterpriseDevelopmentinaGlobalizingWorld,”includingthestrategicdesignandproductionofcommunicationsandconferencematerials,conferencesessiondesign,agendadevelopment,innovativeknowledge-sharingactivities,tools,andevents,andintegratedMicrolinkswebsiteengagement.
• SpecialProject:Ledinternalinitiativetorevitalizecorporatemarketingstrategyandwebsitecontentanddesign.
Consultant,WorldBankGroup,LICUSInitiative,Washington,D.C.(2004-2005)
• DesignedandmanagedexternalandinternalknowledgemanagementandcommunicationstrategiesfornewWorldBankinitiativeonfragilestates,including:stakeholderoutreach,messagedevelopment,mediarelations,websiteredesignandmanagement,graphicdesign,branding,andknowledge-sharingeventmanagementandpromotion.
• LeddesignofamultilateralcommunicationsplanfortheSeniorLevelForumonDevelopmentEffectivenessinFragileStatesonbehalfofWorldBank,UNDP,OECD-DAC,ECandDFID.
SeniorManager,FoundationforEnvironmentalSecurity&Sustainability,FallsChurch,VA(2003-2004)
• Managed$5.5millionUSAID/EGATgrant,staffof7andproductdevelopmentfromstart-up.• Directedstaffonresearchprojectsinvolvingmultipletechnicalfields(health,economics,agriculture,
naturalresourcesmanagement,etc.)toensuretimelyprovisionofhigh-qualitydeliverables.• ConceptualizedanddevelopedtheUSAID“EnvironmentalSecurityAssessmentFramework(ESAF),a
methodologytostrategicallyassessenvironmentalthreatstopopulations.• DesignedandledpilotESAFassessmentinNepalandconducteddesktopassessmentsofAfrica,
LatinAmerica,Europe,AsiaandMiddleEast.
ChiefofParty,InternationalCity/CountyManagementAssociation(ICMA),Podgorica,Montenegro(2001-2003)
• Directed$9.28million,USAID-funded,municipaldevelopmentprogramthatachievedlandmarkresultsindecentralizingauthorityandresourcestothelocallevelinMontenegro.
• Managedallin-countryoperations,includinganongoingpolicydialoguewiththeGovernmentondecentralizationofkeyfunctions.
• Ledthedesignanddeliveryof:acomprehensivetrainingprogramforlocalgovernmentofficials;associationcapacitybuildingandadvocacyinitiative;nationwidepublicinformationcampaign;citizenparticipationprojects;andprobonoexchangeswithAmericanpractitioners.
• Designedandimplementedcapacity-buildingexerciseswithmunicipalassociationtoimprovekey
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functionsintheareasofadvocacy,membershipdevelopmentandmanagement.• Superviseda$5millionsub-grantprojecttoimprovemunicipalinfrastructurethroughcommunity-
solicitedprojects.• Oversawallfinancialandadministrativefieldofficeoperationsandsupervisedadedicatedand
creativestaffof24,including4foreignnationalresidentadvisors.
DirectorofProgramOperations/CitizenParticipationAdvisor,InternationalCity/CountyManagementAssociation(ICMA),Podgorica,Montenegro(2000-2001)
• Designedandimplementednationwideandcommunity-levelpublicinformation,education,andoutreachcampaignstocatalyzecommunity-leddevelopment–includingover100newpublicforumsforsolicitingcitizeninputintolocaldecision-making.
• Oversawthedesignanddeliveryofover50trainingworkshops,15regionalseminarsand5nationalconferences.
• Workedwithlocalfirmtodesignnationwidepolloncitizensatisfactionandperceivedneedsformunicipalservicestoestablishbaselineanddevelopparticipatoryprocessesacrossproject.
Advocacy&CommunicationsOfficer,OpenSocietyInstitute,Washington,D.C.(1999-2000)
• Producedhigh-leveladvocacybriefsonpolitical/economic/securitydevelopmentsinSerbiaandMontenegroforU.S.,U.N.,andotherkeypolicymakers.
• Conductedpoliticalanalysis,establishedinformationobjectivesandadvisedDirectoronstrategy.
DirectorofCommunications,WheatGovernmentRelations,Washington,D.C.(1998-1999)• Evaluated,designed,andmanagedinternalandexternalcommunicationstrategies.• Managedmultipleaccountsandoversawstaffof6intheprovisionofclientdeliverables.• MetregularlywithmembersofCongress,politicaladvocacyandspecialinterestgroupstobuild
coalitionsinsupportofspecificclientobjectives.Intern,OfficeoftheSpokesman,U.S.Dept.ofState,Washington,D.C.(Aug1998-Dec1998)
• ProvidedsupporttotheSpokesmaninpreparationfordailypressbriefings,pressconferences,andhigh-leveldiplomaticfunctions.
• Draftedpressreleases,statements,andotherdepartmentcommunications.• Assistedwithcoordinationoftrainingprogramsforforeignjournalists.
Education&Training
M.A.,InternationalAffairs,ConflictResolution GeorgeWashingtonUniversity,1999Certificate/InternationalHumanRightsLaw OxfordUniversity,1998B.A.,Journalism OhioStateUniversity,1992FacilitatorTrainingProgram TheTrainingResourcesGroup,2014LeadershipDevelopmentProgram USAID/DCHA,2014Certificate,ManagingOrganizationalKnowledge AmericanSocietyforTraining&Development,2007Certificate,ConflictResolution ConflictPartnershipLifeSkillsCenter,1999
