Kristen’s Cookie Company

Anindita Daisy (29110020)

Adam Reza Ganjara (29111098)

Pengky Frusman (29111099)

Taya Kadhita (29111108)

Ida Arsiyanti (29111116)

Melvin Mumpuni (29111128)

Operations

OperasiWaktu

(menit)

washing & mixing bowls 6

dishing to tray 2

setup the oven 1

baking process 9

remove and cooling 5

packing 2

payment 1

Total Waktu Operasi 26

Start

Washing and Mixing Bowls

Dishing to Tray

Cycle Time = 10 menit Troughput Time = 26 menit

Flowchart

Q&A - 1

• Q : How long will it take you to fill a rush

: order?

• A : It will take 26 minutes to fill one dozen

: cookies.

Q&A - 2

• Q : How many orders can you fill in a night,

: assuming you are open four hour each

: night?

• A : We can fill 22 dozen in a night, if we are

: are open four hour each night.

Q&A – 2 (Penjelasan)

OperasiWaktu

(menit)

washing & mixing bowls 6

dishing to tray 2

setup the oven 1

baking process 9

remove and cooling 5

packing 2

payment 1

Total Waktu Operasi 26

Start

Washing and Mixing Bowls

Dishing to Tray

18 menit

Asumsi 1 malam = 4 jam (240 menit)

Maximum = (240 – 18) / 10 Maximum = 22 dozens

Q&A - 3

• Q : How much of your own and your

: roommate’s valuable time will it take to fill

: each order?

• A : It will take 8 minutes to fill each order.

Q&A – 3 (Penjelasan)

Valuable time

Q&A – 4

• Q : Should you give any discount for people

: who order to 2 dozens cookies, 3 dozen

: cookies or more? Will it take you any longer

: to fill two-dozen cookie order than

: one-dozen cookie order?

• A : We can give any discount for people who

: order to 2 or 3 dozens cookies.

: 2 dozens discounts up to 36 %

: 3 dozens discount up to 48%

Q&A – 4 (Penjelasan)

Labor Others

1 26 2.00 0.7 2.70 2.70 1 0

2 36 2.77 0.7 3.47 1.73 0.6 36

3 46 3.54 0.7 4.24 1.41 0.5 48

Total CostCost /

DozenProporsi

Discount

(Persen)

PriceTimeDozen

Asumsi : Biaya labor $1/dozens

Time t+1 = Time t + Waktu Siklus Total Cost = Labor Prize + Others Prize Cost/Dozen = Total Cost / Dozen Proporsi = Cost/Dozen : 2.7 Discount = 1 - Proporsi

Q&A – 5

• Q : How many food processors and baking

: trays will you need?

• A : We need only 1 food processors and 3

: baking trays (food processors and baking

: trays are not bottleneck. Baking process is

: the bottleneck).

Q&A – 6

• Q : Are there any changes you can make in your

: production plans that will allow you to

: make better cookies or more cookies in less

: time or at lower cost?

• A : We can add 1 more ovens (there are 2

: ovens). It needs additional $0.07 for

:additional oven.

Q&A – 6 (Penjelasan)

Q&A – 6 (Penjelasan)

Labor Others

1 26 2.00 0.7 2.70

2 36 2.77 0.7 3.47

3 46 3.54 0.7 4.24

Total CostPrice

TimeDozen

Labor Others Ovens

2 26 2.00 1.4 x 3.40

Dozen TimePrice

Total Cost

TC 2 dozens = 3,47 (both 1 ovens and 2 ovens) Cost for additional ovens ($x) : $3.47 = $2 + $1.4 + $x $0.07= $X

Q&A – 7

• Q : What happens if you are trying to do this

: by yourself without a roommate?

• A : It takes longer time. (only 1 dozens in 26

: minutes, we can not work in pararell).

Q&A – 8

• Q : Should you offer special rates for rush

: orders? Can you fill the priority order

: while still fullfilling the order for the

:cookies that are already in oven?

• A : Yes we can give special rate for more than

: 1 dozens order. We can’t fill the priority

: order while still fullfilling the order for

: the cookies that are already in oven

Q&A – 9

• Q : How can you look quickly at your order \

: board (list of pending orders) and tell a

: caller when his or her order will be

: ready? How much of a safety margin for

: timing should you allow?

• A : I can look quickly with checklist board.

: Safety margin we allows is up to 8

: minutes .

Q&A – 10

• Q : What other factors should you consider at

: this stage of planning your business?

• A : We can consider other location, facilities,

: human capital.

Q&A – 11

• Q : If you decide to sell standard cookies

: instead, how should you change the

: production system? The order-taking

: process?

• A : We can make standard cookies, but it

: needs additional cost and efforts to

: change the production system.