KRHA News & Insights - 4th Quarter

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Your Voice for the Hospitality Industry. FOURTH QUARTER 2010 PUBLICATION INFORMATION Submissions You are invited to share your expertise and perspective. To submit articles or other edito- rial input, please contact Lisa Graham at [email protected] or 316-267-8383. Advertising Get your products and services noticed by industry decision- makers through advertising. Kansas Restaurant and Hospitality Association News & Insights is distributed to all members four times a year, with two of those publications going to all state licensed businesses. This maximizes your advertising exposure to the largest possible audience. For information on advertis- ing opportunities, please con- tact Lisa Graham at lgraham@ krha.org or 316-267-8383. Membership To become a member of the KRHA please contact our office at [email protected] or 316-267-8383. To learn more about the Association, log on to www.krha.org. A Publication of the Kansas Restaurant and Hospitality Association Service Through Technology By James Smikins, Chuck Marratt, and Denny Fitzpat- rick - Originally published in Lodging, July 2010 Hospitality is about service and human interaction. It is about the customer receiving what they desire, when they want it, in the manner in which they prefer, and executed effectively in anticipation before they ask. The essence of hospitality will not change in the future, however, the advancement and utiliza- tion of technology will facilitate this goal and keep us on the cutting edge of service. The key here is technology-enabled service will become evident and relevant in a number of key ways that will have impact through the industry regardless of the type of product being sold. Technology provides guests with options or choices of how they would like to be served from what music to listen to or whether to use automated or personal services. For example, customers will be able to choose the medium to do business with which they are most comfortable, whether it be the phone, Internet, mobile device, or in person. The ability to check in and check out via the Web and service requests by SMS or phone apps are examples of those choices. The investments that properties choose to make in technology will increasingly determine the customers and the market segment they choose to serve. The simple option of wireless— available or not, free or not—is a determining factor in the choice of where we stay, where we eat, and where to get a cup of coffee. Additional technology will continue to influence our customers’ decisions the way that wireless has. Ultra high-speed wireless, the ability to control the guestroom, and the abil- ity to check in, order food, and request service from a personal mobile device will all guide consumer decisions moving forward. The technology provided in a customer service experience should provide the guest with more options, allowing the guest to behave and interact the way that they do in more familiar surroundings. In-room technology can, to some degree today and even more in the A Letter from the President & Chairman...........................................2 Heinsight............................................3 More Job Ready Employees Needed.............................................4 2010 Scholarship Winners............4 Workers’ Comp Update.................5 IRS Aims to Get More Restaurants to File Tip Form................................7 Congratulations to LDF ....................8 2011 Legislative Affairs Conference.....................................10 Online Legal Problem Solver ......12 Tech Talk There’s little doubt that technology is increasingly playing a bigger role in the management of hotels. As we kick off a new decade, it is apparent that new technological innovations and the mastery of these technologies will become even more vital to hotel operators in the coming years. Exactly what role will technology play, and how will hotels take advantage of a multitude of offerings? Hoteliers tell how technology will help define the industry in the years to come, and how their companies, as well as the industry as a whole, can use these innovations to their advantage. continued on page 5

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The Official Quarterly Publication of the Kansas Restaurant & Hospitality Association

Transcript of KRHA News & Insights - 4th Quarter

Page 1: KRHA News & Insights - 4th Quarter

Your Voice for the Hospitality Industry.

FOURTH QUARTER

2010

PUBLICATION INFORMATION

SubmissionsYou are invited to share your expertise and perspective. To submit articles or other edito-rial input, please contact Lisa Graham at [email protected] or 316-267-8383.

AdvertisingGet your products and services noticed by industry decision-makers through advertising. Kansas Restaurant and Hospitality Association News & Insights is distributed to all members four times a year, with two of those publications going to all state licensed businesses. This maximizes your advertising exposure to the largest possible audience. For information on advertis-ing opportunities, please con-tact Lisa Graham at [email protected] or 316-267-8383.

MembershipTo become a member of the KRHA please contact our office at [email protected] or 316-267-8383. To learn more about the Association, log on to www.krha.org.

A Publication of the Kansas Restaurant and Hospitality Association

Service Through Technology By James Smikins, Chuck Marratt, and Denny Fitzpat-rick - Originally published in Lodging, July 2010

Hospitality is about service and human interaction. It is about the customer receiving what they desire, when they want it, in the manner in which they prefer, and executed effectively in anticipation before they ask. The essence of hospitality will not change in the future, however, the advancement and utiliza-tion of technology will facilitate this goal and keep us on the cutting edge of service. The key here is technology-enabled service will become evident and relevant in a number of key ways that will have impact through the industry regardless of the type of product being sold. Technology provides guests with options or choices of how they would like to be served from what music to listen to or whether to use automated or personal services. For example, customers will be able to choose the medium to do business with which they are most comfortable, whether it be the phone, Internet, mobile device, or in person. The ability to check in and check out via the Web and service requests by SMS or phone apps are examples of those choices. The investments that properties choose to make in technology will increasingly determine the customers and the market segment they choose to serve. The simple option of wireless—available or not, free or not—is a determining factor in the choice of where we stay, where we eat, and where to get a cup of coffee. Additional technology will continue to influence our customers’ decisions the way that wireless has. Ultra high-speed wireless, the ability to control the guestroom, and the abil-ity to check in, order food, and request service from a personal mobile device will all guide consumer decisions moving forward. The technology provided in a customer service experience should provide the guest with more options, allowing the guest to behave and interact the way that they do in more familiar surroundings. In-room technology can, to some degree today and even more in the

A Letter from the President & Chairman...........................................2Heinsight............................................3More Job Ready Employees Needed.............................................42010 Scholarship Winners............4Workers’ Comp Update.................5IRS Aims to Get More Restaurants to File Tip Form................................7Congratulations to LDF....................82011 Legislative AffairsConference.....................................10Online Legal Problem Solver......12

TechTalkThere’s little doubt that technology is increasingly playing a bigger role in the management of hotels. As we kick off a new decade, it is apparent that new technological innovations and the mastery of these technologies will become even more vital to hotel operators in the coming years. Exactly what role will technology play, and how will hotels take advantage of a multitude of offerings? Hoteliers tell how technology will help define the industry in the years to come, and how their companies, as well as the industry as a whole, can use these innovations to their advantage.

continued on page 5

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Looking Forward A Letter From President & Chairmanby Don Sayler, KRHA President & CEO and Bill Goodlatte, KRHA Chairman

Bill Goodlatte2010 KRHA Chairman

Don Sayler, CPA, CAEPresident & CEO

2 Your Voice for the Hospitality Industry.

KRHA Staff

Don Sayler, President & [email protected]

Adam Mills, Vice President Member [email protected]

Neeley Carlson, Vice President Education & [email protected]

Tina Cox, Vice President Risk [email protected]

Dave Belvin, Loss Control [email protected]

Bob Chambers, Member Services [email protected]

Lisa Graham, Marketing and Communications [email protected]

Jason Green, Marketing and Communications [email protected]

Christine Haaser, Account [email protected]

Karen Hrdlicka, Claims [email protected]

Michalle King, Bookkeeping [email protected]

Justin Quigley, Member Services Representative, Greater Kansas [email protected]

Nevada Raitt, [email protected]

Jeff Richards, Member Services [email protected]

Shannon Wilkinson, Bookeeping [email protected]

Ron & Julie Hein, Legislative [email protected]

With the election coming up in November, it is only appropriate to be thinking about the dif-ferent candidates and how the 2010 general election will impact our industry. KRHA does not support candidates based on party affiliation. We do support candidates with views that align with our positions or support industry friendly legislation. With that said, we urge every one of you to do your “homework”. Do not let those “feel good” ads you hear and see in the media fool you. Look into each candidates work history and what they have represented in the past. There is great potential this year to get things headed in a more positive direction, not only for our industry but for Kansas. For your convenience I have listed the candidates and their websites below.

This list does not include those running for State Representatives; please take the time NOW to explore for yourself who the different candidates are. We urge you to do more than just vote, it is important that we know who we are voting for. Also, keep in mind this year’s ballot will ask whether Supreme Court and Court of Appeals Justices should or should not retain their office. Help us get business friendly legislators into office and get the state of Kansas pointed in the right direction for future industry growth. If you have any questions or would like to visit with myself or Bill in regards to a candidate’s position or views please do not hesitate to call. As always, the Kansas Restaurant & Hospitality Association is ‘Your Voice for the Hospitality Industry!’

GovernorSam Brownback

www.brownback.comTom holland

www.tomhollandforkansas.com

Attorney GeneralDerek Schmidt

www.derekschmidt.orgSteve Six

www.ksag.org

1st District CongressTim Huelskamp

www.huelskamp.orgAlan Jilka

www.jilkaforcongress.com

3rd District CongressKevin Yoder

www.yoderforcongress.comStephene Moore

www.stephenemooreforcongress.com

U.S. SenatorJerry Moran

www.jerrymoran.house.govLisa Johnston

www.lisaforkansas.com

Secretary of StateKris Kobach

www.kriskobach.orgChris Biggs

www.biggsforkansas.com

2nd District CongressLynn Jenkins

www.lynnjenkins.house.govCheryl Hudspeth

www.hudspeth2010.com

4th District CongressMike Pompeo

www.pompeoforcongress.comRaj Goyle

www.goyleforcongress.com

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Your Voice for the Hospitality Industry.Kansas Restaurant and Hospitality News & Insights is a quarterly publication for members

and industry partners If you have questions or would like to become a member, please contact KRHA at : 316.267.8383 or 800.369.6787

Fall is a relatively calm time for the Kansas Legislature, which meets January - May every year, but it is certainly not a calm time on an even numbered year when at least a portion of Kansas state elected officials are up for re-election. This year is an election year for the entire Kansas House of Representatives, and all statewide elected officials. In addition, all four U. S. Congressional districts are up for election, as is one of the U. S. Senate seats. A lot of people don’t like politics in general. A lot of people don’t have time for politics. Unfortunately, a lot of those same people who don’t like politics and who don’t have time for politics are often the first to complain about the policies established at the federal, state or even local level by the elected officials determined by the political process. It is understandable that many people who are busy running their restaurants, or working at a lodging facility, or otherwise engaged in the business activity which brings income to their family do not have the time to actively get involved in the electoral process. However, our country, which was established as a republic, is premised upon the long cherished right of the individual to vote for their elected leaders. The right to vote should also mean the right to vote intelligently. Thus it is necessary for each of us, as individuals, to be informed about who is running for office. If we can at least stay informed and can make the effort to vote, we probably have at least done enough to preserve our democratic republic. However, above and beyond just staying informed and voting, each of us should strive to make some effort to get involved in the electoral process beyond just voting. We should know who is running, and if we find a candidate who truly represents the values that we espouse, we should make some effort to assist them in getting elected. This can be as simple as putting up a yard sign, emailing some friends, stuffing envelopes, going door to door, or giving a personal contribution. But we come back to the argument that we are just all too busy with our own jobs to put in that kind of effort. As business operators in the state of Kansas, none of us can afford to disre-gard the importance of government to our business, and therefore staying involved politically should be as much a part of our busi-ness as is watching our inventory, our payroll, or our shrinkage. It is a necessary cost of doing business that we should devote some amount of our business time to insuring that our elected officials first do no harm to our businesses, and secondly take steps to insure that capitalism continues to thrive, and that our businesses are not jeopardized by taxes, governmental regulations, or other

by Ron Hein, KRHA Legislative Counsel with Hein Law Firm, Chartered

Who Has Time for Politics When I’m Busy Cooking?

governmental actions which will make it more difficult for our businesses to create jobs for our communities. Again, it is easy to say that even if I get involved for the one representative, senator, or other elected official who is running in my district, that is only one district, and that does not insure protection from the entire legislature, or the entire congress. However, if each of us takes on this responsibility, and we get involved with the elected officials in our area, and other

representatives from our industries get involved in the other areas, then we can all jointly make an impact. In order for this process to work, it must begin with each of us as individuals. We must find the time to get involved in the electoral process, which, unfortunately, means we must get involved with the political process as well. Preserving liberty is not easy. Even Thomas Jefferson noted, “We are not to expect to be translated from despotism to liberty in a feather bed.” Obviously, preserving our liberties requires a lot of our time, a lot of effort, and an un-derstanding that we must never be too busy to be involved in poli-tics.

3Your Voice for the Hospitality Industry.

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More Job Ready Employees Needed

Almost every career field in Kansas needs more job ready employees. The situation will not improve until applicants are better prepared for today’s workforce, better informed about the job options in Kansas, and the pool of available workers expands. The other challenge for business is identifying skill levels, aptitude for learning and work related attitude and behaviors of applicants.

One answer to this dilemma is the continued develop-ment of career & technical education (CTE) programs in Kansas high schools. CTE programs prepare youth for a wide range of career fields from healthcare to hospitality and tourism. As part of the CTE focus in Kansas, industry recognized certifications are being identified. Students are encouraged to earn the certifi-cation as part of the course content. This should allow employers to better identify skill levels of job applicants as they enter the workforce. Kansasworks is another tool employers can use to find and screen potential employees. This site, which offers free online job postings (www.kansasworks.com), is a part of the public workforce system and funded with federal dollars. In addition to job postings, employers can identify job ready candidates with the use of WorkReady certificates. This certifi-cate uses WorkKeys assessments to document an individual’s skills in applied mathematics, locating information and reading information. Applicant’s scores can then be compared to “profiled” jobs to identify foundational skills necessary to perform each job. In addition to the WorkReady certificates, employers can utilize the WorkTalent Assessment. This assessment gives you a reliable way of predicting job performance beyond basic skills. This assessment measures a job candidate’s work-related attitude and behaviors. The KansasWorks programs are being utilized by high schools, colleges, & workforce centers across our state. If you are not familiar with this program, I encourage you to learn more. Students and job seekers are being told to present their WorkReady certificate when applying for jobs. It will benefit our industry to know what these programs offer and utilize them to screen and refer the best applicants, reducing the time and cost associated with hiring.

by Neeley Carlson, Vice President of Education & Training

The KRHA Education Foundation (KRHAEF) has found that when we invest in our industry’s future, the returns are always positive. In order to foster growth in the industry, our Scholar-ships and School-to-Career programs turn this belief into reality by providing program and scholarship support to those wishing to pursue careers and further their education in the foodservice and hospitality industry. Over the last five years, KRHAEF has awarded over thirty-seven thousand dollars in scholarships to deserving students. In addition to the state awards, the National Restau-rant Association Educational Foundation (NRAEF) also awards scholarships. Combined, students from Kansas have received over sixty-one thousand dollars in scholarships from these two foundations – an amount of which our members can be proud. One of this year’s state winners is Lara Armendariz, a recent graduate of Manhattan High School. While attending high school Lara participated in the ProStart school-to-career program and competed at the Kansas ProStart Student Invitational. She is now attending Johnson County Community College to obtain a degree in Food & Beverage Management.

Kealan O’Boyle was also selected to receive a 2010 scholarship. He is attending the New England Culinary Institute in Vermont. Kealan has already completed his first 3 month class rotation and is on course to finish another 3 month rotation followed by a 6 month internship. He hopes to have time to visit his former ProStart classroom to demo his new skills and share about his college experience. Kealan was a member of last years 1st place culinary team at the National

ProStart Invitational. We are working hard to expand both the number and size of the Foundation’s scholarship program. While we are proud of our progress, we invite each of you who are associated with the industry to join us. Your tax-deductible gift can be made in the name or memory of any special individual, company or organization you wish. Your gift to our scholarship endowment provides a way to give back and to help ensure that we leave our industry and our communities even stronger than we found them.

Clayton Scholler, Kansas UniversityMegan Thompson, Le Cordon Bleu Las Vegas

KRHA Educational Foundation Congratulates Scholarship Winners

Juan Carlos Mendoza, Kansas State UniversityKealan O’Boyle, New England Culinary Institute Lara Armendriz, Johnson County Community College

$2000 WINNERS$1000 WINNERS

Your Voice for the Hospitality Industry.4

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Your Voice for the Hospitality Industry.Your Voice for the Hospitality Industry. 5

Workers’ Comp UpdateTechTalk continued...next decade, allow the guest to have access to all the informa-tion, media, and systems that they have at home, work, or on their personal device, and provide options not yet available at home. The gathering, storing, organizing, and utilizing of information will change the way that we do business. This will influence who we hire, as well as how the guest experience can be personalized and customized. For example, at Hotel 1000 and MTM Luxury Lodging, we need to look for a different staff profile than in the past. Any supervisor in the building or front desk employee must be savvy about technology because they operate up to 15 packages of software at any one time. This access to information and systems allows them to better anticipate and serve guests’ needs. From the facilities themselves to the “heart of house” systems that are available online, technology can provide the hotel’s onsite team with more information. Real-time sharing of information that shields the guest from issues behind the scenes provides a more seamless experience. For example, if a boiler malfunctions and water is no longer being heated, the build-ing management system generates a text message and email to all key staff. This text is received instantly by the staff mem-bers, who are equipped with mobile devices. The test message includes an embedded link to a wealth of information that has been logged by all previous work orders, factory specifications, and notes for that particular issue and that particular piece of equipment. The staff now has an earlier warning of the problem and more time to get ahead of the issue. This all happens hours before the first call is made to say, “The guests are reporting there is no hot water.”

James Simskins is CEO of Kirkland, Wash.-based MTM Luxury Lodging; Chuck Marratt is vice president of information technology at MTM Luxury Lodging; and Denny Fitzpatrick is general manager of Hotel 1000, which is located in Seattle, Wash.

Embracing Social MediaBy David Godsman - Originally published in Lodging, July 2010

Over the past year, social media has seen enormous growth in popularity and has quickly emerged as a primary communication channel for maintaining relationships with friends, family, and potential consumers. Within our industry alone, social media has redefined the reach and scale of a single person’s voice and their ability to create awareness and influence others, directly impacting purchasing decisions in an enormously public and transparent manner. While social media is beginning to span broader demographics and psychographics, the trend is largely driven by members of Generation Y. This generation—which wants communication, access, and control in the palm of its hands—is poised to become the largest consumer group in the history of the United States. Therefore, members of Generation Y are the future market for most consumer brands, including those in our industry.

I am sure several of you have experienced, or have heard a workers’ compensation horror story and I hate to be the bearer of bad news; however, recent indicators show it will get worse for employers operating in the State of Kansas. In September 2009 the Kansas Supreme Court

issued a decision in the case of Bergstrom vs. Spears Manufacturing which essentially held that the Workers’ Com-pensation Act does not require an injured worker to make a good-faith effort to seek post injury employment to mitigate the employer’s liability. In layman’s terms, if an employee suffers a general body injury and is not earning wages, for any reason, they can be awarded / rewarded work disability from their workers compensation claim. The result is an employee can refuse an offer of accommodated work and still recover compensation based upon the average of the wage and task loss. KRHASIF was recently shocked again when the Appeals Board for the Kansas Division of Workers Compensation, under the strict interpretation of the law under Bergstrom, awarded an injured person, in the United States illegally, work disability due to the wage loss. Even though the wage loss is 100% due to the impossibility of the employee to legally work anywhere in the United States. I bring this to your attention as we will be working with others to bring balance back to our Kansas Workers Compensation system and will be requesting your help. Watch for alerts and opportunities to contact your representatives to be proactive in seeking reform.

If you would like a copy of either opinion please let me know, and I will provide a copy to you. You can find the Bergstrom case at http://www.kscourts.org/Cases-and-Opinions.htm

by Tina N. Cox, Vice President Risk Management

Social media applications such as Facebook and Twitter will continue to influence how we communicate and engage with these Generation Y guests who expect instant connection and instant results. At Starwood, we established a presence on FlyerTalk with our Starwood Lurker. Our loyalty program launched an iPhone app, and we jumped into Twitter. Why do all of this? Because it is where our guests are and ultimately, it pays. We found that our loyalty program members are highly active social media participants with 50 percent indicating frequent involvement—and those particular members book and stay at hotels more frequently. In fact, Starwood Preferred Guest members engaged in social networks are nearly 20 percent more likely to book a Starwood hotel than other members. It is clear that the opportunities within social media for hotels and brands are almost limitless. And the challenge we have to face over the coming years is to determine how to best harness the power of this medium to make meaningful connec-tions with a new generation of guests.

David Godsman is vice president, Global Web, at Starwood Hotels & Resorts Inc.

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Your Voice for the Hospitality Industry.Your Voice for the Hospitality Industry. 7

IRS Aims to Get More Restaurants to File Tip Form

The IRS has announced a new compliance initiative to increase IRS Form 8027 filings in the restaurant industry.

The IRS believes many table service restaurants don’t file IRS Form 8027 as required. The Form 8027, or Employer’s Annual Information Return of Tip Income and Allocated Tips, must be filed with the IRS every February by employers who operate large food and beverage establishments. The form must be filed by food and beverage establish-ments where tipping is customary, that serve food and drink for on-premises consumption, and that employ more than ten employees or their equivalent (more than 80 employee hours) on a typical day. The agency believes a significant percentage of restaurant businesses ignore the 8027 requirement or don’t know about it. Other restaurants fail to file the form accurately, the agency claims. The IRS says its biggest concern is that tip income isn’t being fully report-ed. Form 8027 provides the agency with data on total tips reported in an establish-ment and reported tips as a percentage of sales, among other information. The IRS can use Form 8027 to flag establishments where it believes employees fail to report all their tips.

NEW COMPLIANCE EFFORTThis past Spring, the IRS told the National Restaurant Association that it is compiling information on food and beverage establish-ments to identify potential non-filers of Form 8027. The agency has already begun sending letters to establishments that failed to accurately file Form 8027 last year. The agency says it will allow establishments that receive the notices to file the form without penalties. Restaurateurs who believe they aren’t subject to the requirement can explain their reasons for not filing. The IRS says it will follow up with those restaurants to determine whether they are in compliance. The question of who is liable for tip reporting has long been a point of contention between the IRS and National Restaurant Association. The Association believes the restaurant operator is in a vulnerable spot. Employers generally can’t force employees to report a certain level of tips. Yet employers ultimately can be held liable under Section 3121(q) of the federal tax code for paying the employer share

of FICA taxes even on tips that aren’t reported. The IRS has used this vulnerability to force restaurant employers to take a more aggressive role in policing employees’ tip reports. Since the early 1990s, the IRS has used employer records such as Form 8027 to estimate an establishment’s unreported tips and bill employers for FICA taxes on previously unreported tips. In many cases, the IRS hasn’t examined individual employees who allegedly failed to report all their tips.

ARE YOU REQUIRED TO FILE FORM 8027?If you have tipped employees, take a look at Form 8027 to determine whether you must file the form. The form can be found at: www.irs.gov/pub/irs-pdf/f8027.pdf or visit NRA’s website at www.restaurant.org/tips.

Generally, Form 8027 must be filed by food and beverage estab-lishments that meet three criteria:1. Tipping is customary in your establishment.2. You serve food and drink for on-premises consumption.3. You employ more than ten employees or their equivalent (more than 80 employee hours) on a typical day.

EMPLOYER PROTECTIONSRestaurants are vulnerable when employees underreport their tip earnings because restaurateurs can be forced to pay FICA taxes on unreported tips in cases when the IRS determines tips haven’t been fully reported. If that happens, you might qualify for a tax credit for the FICA taxes you pay on certain employee tips. Employers can take a dollar-for-dollar federal income tax credit for FICA taxes paid on a certain portion of tip income under the so-called “45B” credit in the federal tax code. Even restaurant operators who file under the Alternative Minimum Tax system can claim the 45B credit. The 45B credit is one of a handful of credits allowed under the AMT. Also, the IRS offers voluntary tip agreements that protect employers from employer-only audits and assessments on unreported tip income if they implement employee education programs and record-keeping procedures for reporting tips. Visit www.restaurant.org/tips for more information on the 45B credit and the IRS’s voluntary tip agreements.

Does the number 8027 mean anything to you? If you have tipped employees, it should.

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8

• Integrated Pest Management (IPM)• Rodent Control & Proofing• Spider & Insect Control• Ant Control• Bird Abatement• Bed Bug Services• Wood Destroying Insect Services• Licensed Real Estate Termite Inspections• Accutrak Monitoring System®

• Quality Assurance• Consulting & Staff Training

• Proactive Customized Programs

Smithereen Pest Management, with a strong sense of history, continues to follow its 123 year tradition of being innovative, competitive and a leader in the industry. Smithereen serves the entire Kansas City area.

816-842-1411www.smithereen.com

Congratulations to LDF Food Group, Inc.KRHA is proud to announce the state winner of the annual Restaurant Neighbor Award (RNA). The program was created by the National Restaurant Association (NRA) and American Express to highlight restaurants’ community service and charitable efforts, and to underscore that restaurants truly are the cornerstone of local communities. The state winner of the large business award was KRHA member LDF Food Group, Inc., dba Wendy’s for the second year in a row. LDF Food Group is based out of Wichita, and is the franchisee of 42 Wendy’s restaurants in Kansas. LDF Food Group, Inc. received this award for their outstanding involvement in education. Wendy’s founder, the late Dave Thomas was a strong supporter of education, and LDF continues this tradition in their involvement in Kansas schools. Through Wendy’s Attend Class Everyday (ACE) program, which rewards students who maintain perfect attendance for nine weeks, LDF donated 12,000 free meals to area students. In addition, they donated another 100,000 Partners in Education (PIE) coupons to students who improved their grades. As if these contributions were not already enough, they also gives over $5000 in scholarships annually.

“I am proud to be part of the restaurant indus-try community in Kansas. LDF Food Group, Inc is a great

example why. Their outstanding commitment and efforts to worthy causes are a great inspiration to

us all,” said KRHA President/CEO Don Sayler. “With nine out of 10 restaurants actively involved in community service projects—restaurants truly are the cornerstone of our communities.” Restaurants are a vital part of local communities and are often the first to come to

the aid of those in need by serving meals and raising funds for those who have been impacted

by catastrophe. Restaurants also support their neighbors year-round with programs ranging from youth mentoring, to feeding those in need, to raising money for local charities. The Restaurant Neighbor Award honors

charitable contributions of restaurants in four categories. The Kansas winners competed with winners from other states for the national award. One grand prize winner in each of the four categories—small business, medium business and national corporate and Cornerstone Humanitarian of the Year received a $5,000 award to continue their community programs.

Page 9: KRHA News & Insights - 4th Quarter

Your Voice for the Hospitality Industry.

Our Sincere “Thanks” to the KRHA Annual

Corporate SponsorsWe are looking for sponsors for 2011! Contact Lisa

Graham at [email protected] to learn about the many benefits that come with being a corporate sponsor!

Dr. Pepper Snapple GroupHospitality Management Systems / Micros

Remote Video of Kansas CityReynolds American

Contributing

Your Voice for the Hospitality Industry. 9

Platinum

Calender of Events

2011 Preview of EventsTo attend or learn how you can be involved in any KRHA event please

contact us at [email protected] or 316-267-8383

Silver

HOSPITALITYI n s u r a n c e S e r v i c e s

November 4th

KRHA Executive Committee/Insurance Board Meeting Conference Call (budget preview meeting)

December 2nd

KRHA Board of Directors MeetingsWichita Hyatt Regency 9:00AM - 12:00PM Insurance Board of Directors Meeting 12:00PM – 1:00PM Joint Lunch 1:00PM - 3:00PM Association Board of Directors Meeting

January 12th & 13th

Legislative Affairs Conference and “Taste of Kansas” LuncheonDowntown Topeka Ramada Inn

March 1st & 2nd

Kansas ProStart Student InvitationalHilton Wichita Airport

March 22nd & 23rd

NRA Public Affairs ConferenceWashington D.C.

April 28th - 30th

National ProStart Student InvitationalSheraton Overland Park

May 9thPAC Whack Open Golf TournamentAlvamar Country Club, Lawrence

August 22nd

PAC Whack Classic TournamentSand Creek Station, Newton

October 17th

Evening of HospitalityHyatt Regency Wichita

Page 10: KRHA News & Insights - 4th Quarter

Serving the members of Kansas for 80 years.

Enjoy some of the KRHA Allied Member’s Goods and ServicesBackroom Equipment785-874-5122www.breq.com

Bar Beverage Control785-856-1227www.barbevcontrol.com

Brooks Grease Service(316) 721-6700

EVCO Wholesale Food Corp.620-343-7000www.evcofood.com

F&A Food Sales785-243-2301www.fafoodsales.com

Hotel Broker One913-851-0200www.hotelbrokerone.com

Prairie Coffee Roasters316-267-3771www.prairiefirecoffee.com

Purifan316-932-8001www.purifan.com

Market Taste(913) 232-9042www.market-taste.com

National Planning Corp.913-206-1102www.insight-fs.com

Nation’s Restaurant News813-627-6762www.nrn.com

Pepsi Cola Bottling Co.316-529-9712www.pepsi.com

Spice Merchant316-263-4121www.thespicemerchant.com

Tann Electric(913) 236-7337www.tannelectric.com

Varnum Armstrong Deeter LLC913-491-8900www.moteladdict.com

2011 Legislative Affairs Conference & “Taste of Kansas” Luncheon

5The KRHA Legislative Affairs Conference and Taste of Kansas events will be held on January 12th & 13th at the Ramada Inn in downtown Topeka. Now in it’s 21st year, the “Taste of Kansas” Luncheon gives KRHA members an opportunity to feature their newest and best culinary offerings for elected officials and their staff as they return to Topeka for the opening of the Kansas legislative session. This event draws an estimated 500 attendees, and continues to be a premier event for legislators during session. The luncheon will be held on January 12th in the Ramada Inn ballroom, followed by the KRHA annual member meeting and dinner for members who plan to join us at the capi-tol the next day. During the KRHA annual meeting, which follows the luncheon, the new Chairman is presented along with new officers and board members as they prepare to serve for the 2011 year. If you are interested in serving on the board or attending the meet-ings, contact the KRHA office. Everyone is welcome. The morning of January 13th, KRHA members are invited to join us as we descend on the Capitol and “make our industrie’s voice heard”. This day gives the members of KRHA an opportunity to speak directly with Kansas lawmakers and express any concerns they might have. A quick glance at the statistics displayed below will provide you with a brief overview of the impact our industry has on the state economy. The Kansas restaurant and lodging industries....

.... represented 10% of the total employment

....generated $3.5 billion in sales

....collected $166 million in state sales tax Kansas hoteliers collected over $28 million in bed tax revenues.Every dollar spent in Kansas restaurants generates an additional $1.01 in sales for other industries in the state. Each additional $1 million spent in eating-and-drinking places in Kansas generates an additional 28.8 jobs in the state.

Photo were taken at the 2010 Legislative Affairs Conference and “Taste of Kansas Luncheon

10 Your Voice for the Hospitality Industry.

Page 11: KRHA News & Insights - 4th Quarter

Your Voice for the Hospitality Industry.

Welcome New Members!11Your Voice for the Hospitality Industry.

Bob & Luigi’s4559 N. WoodlawnBel Aire

Budget Host Inn15 W 4th Ave.Hutchinson

Caffe Moderne300 N Mead Ste. 108Wichita

Crowne Plaza Kansas City12601 W 95th StreetLenexa

Dairy Queen3116 Anderson Ave.Manhattan

Dodge House Hotel & Convention Center2408 W Wyatt Earp Blvd.Dodge City

Freddy’s Frozen Custard7301 W 135th StreetOverland Park

Genghis Grill8448 W CentralWichita

Hilton Garden Inn520 MinnesotaKansas City

Longhorn Steakhouse3050 Iowa Street, Lawrence1915 S Wanamaker Rd., Topeka4500 W 119th St., Leawood1708 Village West Pkwy., Kansas City16689 W 119th St., Olathe

Lynn’s Place2212 NE Sardou Ave.Topeka

Mac’s Sports Pub9617 W 87th StreetOverland Park

McDonald’s9717 Santa FeOverland Park

Olive Garden715 Tuttle Creek Blvd., Manhattan10670 Parallel Pkwy., Kansas City

Russell’s AmericInn1430 S. FossilRussell

The Pick Smoke N Grill5354 Roberts Ave.Shawnee

Trezo Vino11570 AshLeawood

Page 12: KRHA News & Insights - 4th Quarter

Kansas Restaurant &Hospitality Association3500 North Rock Rd.Building 1300Wichita, KS 67226

Official Publication of the:

PRSRT STDU.S. POSTAGE

PAIDWichita, KSPermit #662

JOIN US ON FOLLOW US ON@KSRestaurant

Members of the Kansas Restaurant & Hospitality and National Restaurant Associations now have access to an important new member benefit: the online Legal Problem Solver for Restaurant Operators. The popular resource – for years one of the Associations’ top publications – has gone digital. The online tool is now also an exclusive member service and is available absolutely free only to members of the associations. Members can access the online legal guide at www.restaurant.org/legal. Members will need their member number to log in. The Legal Problem Solver offers 20+ downloadable chapters that cover the key federal laws that apply to restau-rants. Chapters cover such topics as tip reporting rules, health care regulations, minimum wage and overtime laws, tax credits, and more. Busy restaurateurs need quick, up-to-date, easy-to-digest information,” said Peter Kilgore, National Restaurant Association general counsel. “The Legal Problem Solver helps our members understand the federal rules that apply to them.” The resource will be updated as federal laws change. Chapters include links to key government agencies, other resources, and court cases important to restaurateurs.

Among the recent topics added to the online resource:

Menu Labeling: Congress this spring passed national standard that will require certain chain restaurants to disclose limited nutrition data on menus and menu boards. The Legal Problem Solver is following closely as the Food and Drug Administration begins to outline the law’s requirements.

Tip Compliance: The IRS recently began a campaign to ensure covered restaurants are filing annual tip-reporting paperwork (Form 8027) as required. The Legal Problem Solver goes into detail

about who is required to file the form, and how.

Teen Labor Rules: The Department of Labor this summer tweaked some of the

federal rules covering the employ-ment of workers under age 18. The Legal Problem

Solver offers extensive coverage of both new and existing teen-labor regulations.

Association members can log in to www.restaurant.org/legal to browse the new online Legal Problem Solver. If you need assistance logging in, please contact Denise Roach at the National Restaurant Association at [email protected].

NRA’s Online Legal Problem Solver For Restaurant Operators

Advertise with us! With quarterly newslet-ters being distributed to approximately 950 KRHA members, and two issues reaching nearly 8000 restaurants and hotels across the entire state, you are sure to have a great return on your investment. Contact Lisa Graham at [email protected] for our advertising rates. Space is limited, so don’t delay!