KPI

Check Up

June 1

���� KPIs are updated when data become available for each. Check the KPI

dashboard on the Reports Tab in myOkanagan

Institutional

Research

pg. 1

Executive Summary

The KPIs are available to the public (at the top “gauge” level only) and to the board and executive

through a web-based dashboard. From the public site, clicking on a KPI gauge will bring up a sign-

in request to myOkanagan. Upon signing in authorized users will return to the dashboard and will be

able to see the individual data elements. The dashboard is updated throughout the year as the data

elements become available.

Generally the KPIs have shown improvement in 2013-14 over the previous year. There have been

noted improvements to the Community College Survey of Student Engagement and to the scores

for the Employee Engagement Survey. Student transitions and success are improved generally.

Note that the STARS KPI will be updated later in the year and reported when it becomes available.

As well, the FTE utilization rate is under review by the Ministry of Advanced Education; staff

members have reported they will be working with the ITA to create a more coordinated target next

year.

A complete listing of KPIs with descriptions and values is available starting on page 11.

Students: Engagement

CCSSE refers to the Community College Survey of Student Engagement, an international survey

administered from the University of Texas, Austin. See the CCSSE and other reports on myOkanagan

Reports Tab.

The metric: Students who would recommend the College, is taken from two different sources, from

CCSSE on odd years and from the Student Satisfaction Survey (SSS) on even years. The surveys have

different methodologies which may cause fluctuations in score. Note there are no data for student

satisfaction with facilities for 2013 as this is asked on the Student Satisfaction Survey. There will be an

update in 2014.

pg. 1

Students: Transitions and Success

11431378

17772152 2147 2222 2099

2007 2008 2009 2010 2011 2012 2013

Student Transition and Success

Number of students who transition from one program to another

within the institution

pg. 2

Students: Aboriginal Student Success

Note both Aboriginal FTE and Headcount are by fiscal year. Sources for the survey data are from the

Student Outcomes Project and the Aboriginal Access to Services and Satisfaction survey.

pg. 3

Employees: Engagement

Generally the Employee Engagement Survey (EES) saw improved scores. The KPI: Employees engaged in

and committed to learning was added to the employee survey in 2013. No KPI data are available for the

comparison to a provincial consortium; this is still being explored.

pg. 4

Learning and Teaching

pg. 5

Sustainability

Okanagan College has just updated its report for STARS; however, the 2014 results have not yet been

ratified by the Association for the Advancement of Sustainability in Higher Education (AASHE). When

these results are ratified, they will be reported in the on the dashboard and in the next KPI Check Up

report.

48.72%

43.28%

41.64%

52.24%

3.0

Stars Total

Education and Research

Operation

Planning, Administration and Engagement

Innovation

Sustainability: STARS 2011 Silver

pg. 6

Collaboration and Partnerships:

Institutional and Community Relations

For the metric: Student in jobs related to training, please see Student Transitions and Success.

Summary of Interdepartmental Collaboration on Programming

2012 Interdepartmental?

Overall Totals Yes 76 41.5%

No 107 58.5%

Total 183

Totals of Active Programs Yes 44 37.0%

No 75 63.0%

Total 119

2013 Interdepartmental?

Overall Totals Yes 83 45.4%

No 100 54.6%

Total 183

Totals of Active Programs Yes 41 41.4%

No 58 58.6%

Total 99

pg. 7

778 915 955 947 1,049

$952,389

$1,670,671

$2,625,897

$4,063,143

$1,852,975

0

200

400

600

800

1,000

1,200

$-

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

2009 2010 2011 2012 2013

Foundation KPIs

Number of donations and gifts received

Amount of donations and gifts received

pg. 8

Collaboration and Partnerships:

Government Relations

The following chart describes utilization of space, FTEs, and credentials.

The FTE utilization rate is under review as the Ministry of Advanced Education have reported that

staff will be working with the ITA to create a more coordinated target. KPIs are reported in the year

ending; FTEs are reported for the fiscal year 2013-14. Credential utilization is from the Institutional

Accountability Plan and Report (IAPR) with the target based on a rolling three-year average. Please

see the IAPR’s Accountability Framework Performance Measures Results for more information on

this measure.

pg. 9

KPI Description and Values by Year.

KPI: Students

Student Engagement 2007 2008 2009 2010 2011 2012 2013

Community College Survey of Student Engagement (CCSSE) 48.28 49.16

Active and Collaborative Learning 55.2 56.3

Student Effort 50.7 48.9

Academic Challenge 49.2 49.2

Student-Faculty Interaction 46.4 48.9

Support for Learners 39.9 42.5

Students satisfied with overall quality of education 95% 95% 93% 95% 92% 91% 90%

Students who would recommend College 84% 90% 87% 89% 93% 88% 94%

Student Satisfaction with Facilities 83% 90% 86% 90% 83% 91%

International students who would recommend

College 70% 79% 79% 90% 85% 92% 79%

Student Transitions and Success 2007 2008 2009 2010 2011 2012 2013

Students who achieve their educational goal 90% 91% 86% 85% 81% 81% 87%

Students employed in jobs related to their training 76% 74% 71% 65% 65% 63% 67%

Draw of HS students in our catchment areas 48% 50% 48% 48% 49% 50% 50%

Students satisfied with overall quality of education 95% 95% 93% 95% 92% 91% 93%

Students who would recommend College 84% 90% 87% 89% 93% 88% 94%

Students satisfied with their transfer experience 85% 81% 83% 83% 77% 87% 81%

Number of students who transition from one

program to another within the institution 1143 1378 1777 2152 2147 2222 2099

Aboriginal Student Success 2007 2008 2009 2010 2011 2012 2013

Aboriginal students who achieve their educational

goal 80% 90% 88% 87% 84% 81% 92%

Aboriginal Students employed in jobs relating to

their training 75% 79% 71% 76% 71% 73% 72%

Aboriginal headcount 623 937 1290 1550 1611 1739 1796

Aboriginal FTEs 370 470 579 695 694 749 757

Aboriginal culture is respected and value 65% 67% 69% 69% 67% 71% 71%

pg. 10

KPI: Collaborations & Partnerships

Institutional and Community Relations 2007 2008 2009 2010 2011 2012 2013

Students employed in jobs related to their training 76% 74% 71% 65% 65% 63% 67%

Draw of HS students in our catchment areas 48% 50% 48% 48% 49% 50% 50%

New and operational (active) programs involving

collaboration across disciplines or departments 44 41

Number and amount of donations and gifts

received

Number of donations and gifts received

778 915 955 947 1,049

Amount of donations and gifts received 952,389 1,670,671 2,625,897 4,063,143 1,852,975

Number of agreements with domestic institutions

and organizations that resulted in activity in the

current year

Number of international students registered in the

current year who were referred from institutions

and organizations with whom we have agreements 143 181 184

Students engaged in study abroad activities

(number out by AY ending) 24 19 21 21 16 10 18

Government Relations 2007 2008 2009 2010 2011 2012 2013

FTE Utilization 112% 103% 105% 108% 105% 106% 105%

Number of credentials awarded compared with

provincial target 1.00 1.16 1.28 1.270 1.028 1.019 1.026

Space Utilization (average four campuses) 61% 66% 64% 63% 72% 62% 68%

Space Utilization Kelowna 0.65 0.68 0.70 0.75 0.81 0.76 0.80

Space Utilization Vernon 0.48 0.50 0.60 0.60 0.69 0.59 0.60

Space Utilization Penticton 0.49 0.71 0.71 0.54 0.76 0.51 0.56

Space Utilization Salmon Arm 0.80 0.75 0.56 0.64 0.60 0.61 0.75

pg. 11

KPI: Sustainability 2010 2011 2012 2013

Stars Total 48.72%

Education and Research 43.28%

Operation 41.64%

Planning, Administration and Engagement 52.24%

Innovation 3.0

KPI: Employee Engagement 2007 2008 2009 2010 2011 2012 2013

Employees who recommend the College as an

employer 79% 82% 83% 82%

Employees who feel they are achieving their goals 68% 67% 71%

BC Colleges Consortium Employees Survey

Employees who feel their region is valued 71% 74% 76%

Employee satisfaction with facilities 65% 67% 68%

Employees engaged in and committed to learning 78%

I have the resources that I need to assist Okanagan

College in achieving its goals. 52% 59% 61% 59%

I have the opportunity to influence changes that

directly affect my work. 72% 72% 68% 72%

My manager encourages teamwork and creates a

positive work environment 65% 65% 70% 68%

Okanagan College appreciates the role of my

department and the contributions that we make

individually and collectively. 59% 58% 61%

KPI: Learning and Teaching

By year reported, AY ending 2007 2008 2009 2010 2011 2012 2013

Students who achieve their educational goal 90% 91% 86% 85% 81% 81% 87%

Students satisfied with overall quality of education 95% 95% 93% 95% 92% 91% 90%

Students who would recommend the College 84% 90% 87% 89% 93% 88% 94%

Employees engaged in and committed to learning 78%

College's average score on faculty teaching evaluation 85% 85% 85% 86% 87%

Fall (previous to year for Academic Year ending) 0.846 0.85 0.852 0.858 0.858

Winter 0.858 0.852 0.852 0.852 0.864 0.874